Any Asian American growing up in SoCal in the late 90s through the 2010s has fond memories of Yoshinoya. I used to eat here at least once a month. Sadly, there aren't many around anymore, especially down in SD where I now live. Which leads to my review. Considering I haven't had Yosh in about five years, I'm not sure if the critique is of this location or the franchise as a whole but I was sorely disappointed this evening. I drove 20 minutes out of my way to come to this location because I had a hankering for a nostalgic beef bowl and it was the closest to my house. I ordered the xl bowl instead and what you see in the picture is what I got. Not even enough beef to cover the rice and the rice underneath was surprisingly sparse. I don't know if they've cut down on their portions but I got the same amount of meat as a regular bowl back in the day. I should've known when the employee handed me the bag because it was light as a feather. They also didn't give me any sauce or shichimi until I asked (after the employer closed the window on me). When I did, she gave me a ton of shichimi so one star for that. I don't think the picture does justice to how little food there was in the container. Oh well. I guess it'll be another five years until I come back to Yosh, if it's still around. read more

Yoshinoya - Japanese Near Me - Spring Valley, California

I have visited this location twice, and unfortunately, the customer service has been consistently disappointing. Ximena and another young woman, who may have been the manager, were both unprofessional when I tried to resolve an issue with my order. Based on other reviews, it seems little has been done to address the ongoing customer service concerns at this location. I will be contacting corporate to file a formal complaint in hopes that meaningful improvements are made. While the food is good, it is not worth dealing with this level of poor customer service. I would not recommend visiting this location. read more

Who is this for why Isn't it cut up and there was super rude and don't give you all your food even after making you wait. Thanks to Iris I don't want to come here anymore and I used to ask to go a few times a week. They service salmon jerky, and barley put any sauce on it Thanks a lot Iris read more

Yoshinoya - Teriyaki Teriyaki Grilled Salmon - Japanese Near Me - Spring Valley, California

The service here is so bad. Theirs literally only one guy that always ensures the order is correct and that the proper condiments are in the bag. The rest seem to not care. The girls that work here are terrible. I don't mind waiting for my food but at least don't forget some of my order after I paid for it. I even checked the receipt because I thought maybe she didn't get down the order correctly. Also my beef looks a little undercooked and for sure wasn't seasoned. Please get new staff, I went in since they forgot some of my order after bringing it out and the ambiance of this place was one as if the workers hated their job and that I annoyed them by asking for the rest of my order. This is probably the third time that the same girls forgot part of my order that I already paid for. Please get better staff. And this is coming from someone that has worked a drive thru fast food spot. read more

I did the 2 meals for 16.99 it was really good. Ordering ovine is super easy, a nice healthy fast food option. I did a full beef bowl and it was half full. Which was annoying would still recommended maybe eat it there. read more

When the workers treat your minor requests, such as a cup of water with a eye roll, you know you're not getting anything good. I ate here twice and had the same tone of service. The food is not your traditional experience and this restaurant chain, and the food quality is not good. They got my order wrong in both instances as well. The inside aesthetic is also depressing and does not feel clean. Do not come here, it is a waste of time. read more

Good food and Great customer service! super fast service! food is really good and always fresh!

I just brought my kids to eat because they said they wanted to try something new and different I spent 47$ on food and went up for two packets of teriyaki sauce and the manager Luis said that they charge for teriyaki sauce after I spent nearly $50 on two bowls and a plate and he had attitude while telling me no so I do not recommend this place. Customer service is horrible and the food is definitely not worth the price. read more

Yoshinoya - Japanese Near Me - Spring Valley, California

My first time here and the staff was SO nice!!!! I was trying to navigate the app and they took the time to help me and tell me where the best spot for cell service was. They made ordering so easy and were extremely helpful. Food came out quick as was super yummy. Will definitely be back! read more

Yoshinoya - Original Gyudon Bowl with noodles - Japanese Near Me - Spring Valley, California

See all

Why does the app asks the customer what condiments they prefer? When the person working the drive thru forgets or doesn't read the order. I've never got anything i asked for for a online pickup orde. I live in San Diego and were limited to just 2 stores the one in Chila Vista and the Spring Valley store. Stingy portion and stingy employees who don't recognized the patrons visiting the store with a greeting. Rude employees, stingy portions and rotten customer service. Next time i will go to the Chula Vista store although it out of my way. Because the Spring Valley store really gives Yoshinoya a bad name due to inadequate and rude employees. read more

I had an amazing experience at Yoshinoya. The service was excellent, the food was fresh and delicious, and the entire team was friendly and welcoming. A special compliment to General Manager Edgar. It is clear that he runs the restaurant very smoothly and keeps everything operating efficiently, even during busy times. His employees work well together, communicate respectfully, and create a positive atmosphere that makes customers feel comfortable and at ease while enjoying their meal. As someone stopping in during a busy workday, it was refreshing to enjoy lunch in such a calm and well-managed environment. The way Edgar treats and leads his employees is a great example of how every general manager should lead a team. His positive leadership is reflected in the excellent service provided by the entire staff. Keep up the amazing work, Edgar and team. It truly shows, and it is appreciated! read more

The service was great. Iris was professional, and the guy brought out the food to my car was polite. Thank you for the delightful dinner. read more

I like the taste of their food and how fast they give it to you after ordering it. It's actually not badly priced for everything that you get. read more

This Yoshinoya is difficult to get to and parking is extremely limited. The food is overpriced for the amount of meat that they give you on your bowl. While I realized that prices are high on food right now and the price of beef is high, 1 Oz of beef on a bowl filled with rice is ridiculous. I am confused as to why anyone would go here? The taco shop next door is better and gives more bang for your buck. read more

Seriously I love Yoshinoya. I live in Escondido and come down here every now and then for work. Every time I do, I stop in and get the combo XL bowl. With the clam chowder soup as a combo it is totally awesome. I love Yoshinoya. The restaurant is great and Iris is awesome. Also thank you to the cook for making this wonderful lunch. You did a great job. read more

Yoshinoya - Combo XL Bowl - Japanese Near Me - Spring Valley, California

This is long overdue.The reason I keep coming back here it's because I like the food however the customer service is terrible. So around 11 am I ordered through drive thru. The last person who was helping me said no good morning, just straight to are you ready to place your order. I said good morning yes I am ready since I ordered my usual. 1 large protein chicken teriyaki no rice just veggie. This time I added the shrimp tempura. I pulled up the window the lady who was helping me from the drive thru " for the tempura shrimp it will take awhile for you still want it!?" Since she's was rude from the beginning and I feel like she didn't wanna make it, I said it's okay you can cancel that the she told me my total and I paid. When she handed me my order she was on the phone (burgundy cover case phone) and didn't say thank you but whoever she is talking to she said we are very busy but it's okay...are you kidding me! Please re-train your employees. Since it was raining I did not check my bag before leaving the drive thru and instead of veggies she give me rice smh! That lady needs to focus with her job and get off on the phone. read more

Yoshinoya - Japanese Near Me - Spring Valley, California

Can't believe I've slept on trying this place for so long. I tried the Habanero grilled chicken rice bowl and got a side of tempura shrimp. Good price at 2 for $2.50. The shrimp tasted fresh, batter delicious. I used cocktail sauce I had at home, the combo was incredible. The Habanero sauce in the bowl was great with the rice and some ginger sticks I asked for. Definitely going back. However, I also got the clam chowder. It tasted great too but my only complaint is that the portion was way too small. If I had dined in I would've complained and asked them to fill the small cup more than barely half full. read more

Bad service !!!! They forgot 2 of my orders my soda and a chicken item in my drive thru order . This happened twice . Hands off the order no eye contact you're lucky if you get a thank you . Completed survey n response . Not coming Back surprise they are still in business. read more

I enjoy this place, but the in-store customer service from one staff member is consistently unwelcoming. There's no greeting, and the attitude feels cold and unfriendly. I've even avoided going in person because of it. I hope this feedback helps improve the customer experience, because it really does affect whether customers want to return. She needs to be nicer and change her attitude. read more

Yoshinoya always brings back memories--I grew up with it, and now that I live in Texas, I really crave the original beef and chicken combo whenever I'm back in California. I don't usually judge fast food by location ratings since the expectations are pretty universal, but as with any restaurant, service and food quality can vary. Thankfully, this visit was a pleasant surprise. The staff were super friendly, the food tasted fresh, and everything exceeded my expectations. Glad to see this location still doing it right. read more

They gave me spicy beef instead of regular beef and they ran out of udon noodles even though they clearly don't even get that many customers and they're bathroom is dirty with no paper towels or soap read more

As a first time customer, I can say the food was fresh, customer service was on point and the ambience was kinda plain but that's ok. Finger licking good food read more

Disgusting customer service, pitty professionalism. Cuss all the time through intercoms without realizing we can hear. Have you park on curbside because food is never ready. They suck. Shoutout to Ximena For her horrible attitude she carries! Hopefully life gets better for you... read more

I have ate here so many times never had issues there is this sexy girl that always takes my order that is never rude and is very helpful thank you for making my meal read more

Food was hot and fresh. Plus the service is fast and they got a great service over in this store. Staff are friendly. Good ambiance. Would go back again. read more

They always have bad staff attitude I love eating there but food very little they don't put as much especially in the protein bowl many times they forget the soasouce and I just stopped eating there very sad read more

If i can give ZERO stars i would. The only reason we come back is for the food. Costumer service is trash, ordered at the drive thru today around 5:30pm and the lady was absolutely rude and even put our order wrong. The guy who took our payment had to correct it. - addution to that, when we got home we saw the orders and we did not even get the extra sauces we paid for and both combo xl came to be a regular sized combo. Paid $34 for something worth $25. Terrible place!! read more

Just ok. Veggies are mushy, rice is kinda old, meat is nothing to write home about. Inside is clean and workers are friendly, though. And if you're willing to sacrifice quality, they have killer deals on the app sometimes read more

Really don't know how this place is still open. Bottom tier food. Top tier if you like bowls of grease.

The manager Carla and female employee is so rude. Why are they being rude when they're the ones the got the order wrong? The chefs are nice, I feel bad that they work with rude people. read more

Gladys was professional, friendly and very helpful with the food options provided great customer service in a speedy way. Everything was hot and fresh and taste delicious. Keep up the great work Gladys thanks again. read more

Horrible doordash service Doordash gets the food. Yoshinoya makes it wrong in the first place. Ignore this location. Do not dash from here read more

See all

My first time here and I had great customer service from the team, Edgar, Gladys and Adie. Friendly and the food was great and fresh.

Really bad service at this location. I've tried returning to see if maybe the workers had an off day like everyone does. But I've came back atleast 3 times since and every time the service is very poor. Not to mention the drive through service. I think they go catch and clean the chicken because I waited over 15min. Smh read more

Sometimes I get a real craving for their noodles and original beef. It has a really great flavor. I picked up a big combo for some friends and I to split, along with some appetizers. While I know they're usually pretty decent, this last time I went, it was a little burnt. But that's okay I know I'll be back. One note: the drive through and parking is kind of small so be aware of that so as to not hit any parked cars. read more

See all

They drop the ball at this place. It was actually really good when they opened it, we went to dinner tonight. I requested the sauce to be on the side 3 times, came home and there's sauce all over my proteins. The soup taste like it was from the can. My chicken is super burned. Safe to say I'm never coming back read more

Yoshinoya - Awful - Japanese Near Me - Spring Valley, California

See all

They forget food you paid for. Avoid this place at all cost. Cynthia handed me the food and didn't check to see if things are there. Drove home just to realize things were not there. read more

If I could give 0 stars I would the lady that was taking orders did not have any professionalism was rushing me , she was very short had to drive away because I felt that she was not wanting to take anymore business even tho is was an hour til closing will never come back I hope to speak to a manager about this have been a long time customer wait to lose one read more

Horrible customer service from Ximena and whatever lousy of a manager was working with her 5/08 PM. We paid 8.99 for a teriyaki bowl that was on a promotion to include a drink and spring roll. We saw the ad, so went ahead and ordered 2. They made us wait in the parking lot. When our food finally came, we asked why we didn't receive our drinks and spring rolls. Their exact words were "you didn't specify you wanted the promotion." My answer to that is, if it's the exact same price for a regular bowl AND the promotion, why is it a huge deal to adjust it and give us what we paid for? They kept insisting that I didn't verbally specify I wanted the promotion even though it was displayed on all their windows and the menu. It's likely because they're lazy and really don't care about their jobs. I'm shocked how someone who has zero logic or can't do math has the title "manager." As we're explaining what's wrong, she proceeds to cut us off and says "have a good day." This is how these people end up where they're at! Unfortunately, mannerisms like this won't get you far in life. read more

I have tried to visit this location multiple times before closing, but have been turned away due to various reasons. I love Yoshinoya as a franchise and the food but this specific location does not honor their hours of operation. Will not be coming back read more