As a first time customer, I can say the food was fresh, customer service was on point and the ambience was kinda plain but that's ok. Finger licking good food read more

I have visited this location twice, and unfortunately, the customer service has been consistently disappointing. Ximena and another young woman, who may have been the manager, were both unprofessional when I tried to resolve an issue with my order. Based on other reviews, it seems little has been done to address the ongoing customer service concerns at this location. I will be contacting corporate to file a formal complaint in hopes that meaningful improvements are made. While the food is good, it is not worth dealing with this level of poor customer service. I would not recommend visiting this location. read more

My first time here and the staff was SO nice!!!! I was trying to navigate the app and they took the time to help me and tell me where the best spot for cell service was. They made ordering so easy and were extremely helpful. Food came out quick as was super yummy. Will definitely be back! read more

Yoshinoya - Original Gyudon Bowl with noodles - Japanese Near Me - Spring Valley, California

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Horrible customer service from Ximena and whatever lousy of a manager was working with her 5/08 PM. We paid 8.99 for a teriyaki bowl that was on a promotion to include a drink and spring roll. We saw the ad, so went ahead and ordered 2. They made us wait in the parking lot. When our food finally came, we asked why we didn't receive our drinks and spring rolls. Their exact words were "you didn't specify you wanted the promotion." My answer to that is, if it's the exact same price for a regular bowl AND the promotion, why is it a huge deal to adjust it and give us what we paid for? They kept insisting that I didn't verbally specify I wanted the promotion even though it was displayed on all their windows and the menu. It's likely because they're lazy and really don't care about their jobs. I'm shocked how someone who has zero logic or can't do math has the title "manager." As we're explaining what's wrong, she proceeds to cut us off and says "have a good day." This is how these people end up where they're at! Unfortunately, mannerisms like this won't get you far in life. read more

The service was great. Iris was professional, and the guy brought out the food to my car was polite. Thank you for the delightful dinner. read more

I enjoy this place, but the in-store customer service from one staff member is consistently unwelcoming. There's no greeting, and the attitude feels cold and unfriendly. I've even avoided going in person because of it. I hope this feedback helps improve the customer experience, because it really does affect whether customers want to return. She needs to be nicer and change her attitude. read more

Disgusting customer service, pitty professionalism. Cuss all the time through intercoms without realizing we can hear. Have you park on curbside because food is never ready. They suck. Shoutout to Ximena For her horrible attitude she carries! Hopefully life gets better for you... read more

Seriously I love Yoshinoya. I live in Escondido and come down here every now and then for work. Every time I do, I stop in and get the combo XL bowl. With the clam chowder soup as a combo it is totally awesome. I love Yoshinoya. The restaurant is great and Iris is awesome. Also thank you to the cook for making this wonderful lunch. You did a great job. read more

Yoshinoya - Combo XL Bowl - Japanese Near Me - Spring Valley, California

Can't believe I've slept on trying this place for so long. I tried the Habanero grilled chicken rice bowl and got a side of tempura shrimp. Good price at 2 for $2.50. The shrimp tasted fresh, batter delicious. I used cocktail sauce I had at home, the combo was incredible. The Habanero sauce in the bowl was great with the rice and some ginger sticks I asked for. Definitely going back. However, I also got the clam chowder. It tasted great too but my only complaint is that the portion was way too small. If I had dined in I would've complained and asked them to fill the small cup more than barely half full. read more

Yoshinoya always brings back memories--I grew up with it, and now that I live in Texas, I really crave the original beef and chicken combo whenever I'm back in California. I don't usually judge fast food by location ratings since the expectations are pretty universal, but as with any restaurant, service and food quality can vary. Thankfully, this visit was a pleasant surprise. The staff were super friendly, the food tasted fresh, and everything exceeded my expectations. Glad to see this location still doing it right. read more

First time here and food tasted fresh and delicious! The service was great from the manager Edgar and staff. They were all friendly and understood exactly what I wanted as I always get a complicated order (yes I'm a very picky person).. also dining area was really clean! :) read more

I have ate here so many times never had issues there is this sexy girl that always takes my order that is never rude and is very helpful thank you for making my meal read more

My first time here and I had great customer service from the team, Edgar, Gladys and Adie. Friendly and the food was great and fresh.

They always have bad staff attitude I love eating there but food very little they don't put as much especially in the protein bowl many times they forget the soasouce and I just stopped eating there very sad read more

This is long overdue.The reason I keep coming back here it's because I like the food however the customer service is terrible. So around 11 am I ordered through drive thru. The last person who was helping me said no good morning, just straight to are you ready to place your order. I said good morning yes I am ready since I ordered my usual. 1 large protein chicken teriyaki no rice just veggie. This time I added the shrimp tempura. I pulled up the window the lady who was helping me from the drive thru " for the tempura shrimp it will take awhile for you still want it!?" Since she's was rude from the beginning and I feel like she didn't wanna make it, I said it's okay you can cancel that the she told me my total and I paid. When she handed me my order she was on the phone (burgundy cover case phone) and didn't say thank you but whoever she is talking to she said we are very busy but it's okay...are you kidding me! Please re-train your employees. Since it was raining I did not check my bag before leaving the drive thru and instead of veggies she give me rice smh! That lady needs to focus with her job and get off on the phone. read more

Yoshinoya - Japanese Near Me - Spring Valley, California

If i can give ZERO stars i would. The only reason we come back is for the food. Costumer service is trash, ordered at the drive thru today around 5:30pm and the lady was absolutely rude and even put our order wrong. The guy who took our payment had to correct it. - addution to that, when we got home we saw the orders and we did not even get the extra sauces we paid for and both combo xl came to be a regular sized combo. Paid $34 for something worth $25. Terrible place!! read more

Just ok. Veggies are mushy, rice is kinda old, meat is nothing to write home about. Inside is clean and workers are friendly, though. And if you're willing to sacrifice quality, they have killer deals on the app sometimes read more

Really don't know how this place is still open. Bottom tier food. Top tier if you like bowls of grease.

The manager Carla and female employee is so rude. Why are they being rude when they're the ones the got the order wrong? The chefs are nice, I feel bad that they work with rude people. read more

Gladys was professional, friendly and very helpful with the food options provided great customer service in a speedy way. Everything was hot and fresh and taste delicious. Keep up the great work Gladys thanks again. read more

Horrible doordash service Doordash gets the food. Yoshinoya makes it wrong in the first place. Ignore this location. Do not dash from here read more

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Really bad service at this location. I've tried returning to see if maybe the workers had an off day like everyone does. But I've came back atleast 3 times since and every time the service is very poor. Not to mention the drive through service. I think they go catch and clean the chicken because I waited over 15min. Smh read more

If I could give 0 stars I would the lady that was taking orders did not have any professionalism was rushing me , she was very short had to drive away because I felt that she was not wanting to take anymore business even tho is was an hour til closing will never come back I hope to speak to a manager about this have been a long time customer wait to lose one read more

They drop the ball at this place. It was actually really good when they opened it, we went to dinner tonight. I requested the sauce to be on the side 3 times, came home and there's sauce all over my proteins. The soup taste like it was from the can. My chicken is super burned. Safe to say I'm never coming back read more

Yoshinoya - Awful - Japanese Near Me - Spring Valley, California

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They forget food you paid for. Avoid this place at all cost. Cynthia handed me the food and didn't check to see if things are there. Drove home just to realize things were not there. read more

The lady who helped us was extremely rude and unprofessional. She rushed us and became visibly upset when we wanted to add more to our order. It got so uncomfortable that we ended up driving away without getting our food. Someone with that attitude really shouldn't be working in customer service. read more

Sometimes I get a real craving for their noodles and original beef. It has a really great flavor. I picked up a big combo for some friends and I to split, along with some appetizers. While I know they're usually pretty decent, this last time I went, it was a little burnt. But that's okay I know I'll be back. One note: the drive through and parking is kind of small so be aware of that so as to not hit any parked cars. read more

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I have tried to visit this location multiple times before closing, but have been turned away due to various reasons. I love Yoshinoya as a franchise and the food but this specific location does not honor their hours of operation. Will not be coming back read more

CALLED BACK and talk to the "manager, Irvin" and he said HE MADE THE CHICKEN!!!!!EVERY time we come here there's an issue yet we keep doing it to ourselves. We had to pull around and park to WAIT for this burnt up chicken is super disappointing. Without fail, this was another failed visit. The customer service is always horrible and they ALWAYS have attitude when you have to address any issues. Never get napkins, straws, soy sauce, etc and when you ask they get super annoyed. Definitely won't be back, we are always disappointed. Just sad. read more

Yoshinoya - Tokyo Fried Chicken - Japanese Near Me - Spring Valley, California

I did go around 11 AM and I was worried about trying the food after reading all the bad reviews maybe it's the time you go in at my food was hot and fresh. The parking lot was dirty the employees well one was flirting with some chick And checking her out ask she left the inside dining room table area was dirty, three chairs and two tables I do understand some Spanish music, but I don't know why they were playing Spanish music other customer was like are we in a Mexican food place lol. But over all it was good place a little pricy I paid 17 read more

Yoshinoya - Menu - Japanese Near Me - Spring Valley, California

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Food was trash. Cashier had trash attitude. Third time here and seems like multiple employees are consistently on break. Not coming back.

Yoshinoyo is a Asian fast food place that have slowly been going out of business. The only ones I'm aware of is the one in National City and this one located in Spring Valley on Spring Water Road. I decided on the combo extra large with the beef and chicken with a side of steam rice. I was helped by a friendly young lady at the drive thru during the morning. The food looked good , but when I tried the chicken it was a little over cooked/ charred at the bottom. I ate the top portion and threw away the bottom pieces. The beef was pretty tasty and the rice was cooked good. My overall, score will be a 3 star. The young lady had good customer service and the food was just okay. You may want to ask for not well done chicken, but cooked just right so it's not dry. Enjoy my friends. read more

Yoshinoya - Combination plate with beef and chicken with no skin with rice as my side. - Japanese Near Me - Spring Valley, California

The branch owner needs to understand the importance of customer service, as this location currently falls short in this area. I used the drive-thru for my order, and unfortunately, I was charged nearly a dollar for extra sauce on my teriyaki chicken. When I reached the window, the staff asked to take my phone to access the app; however, there's little reason to encourage app use when it can be easily operated from the vehicle. Additionally, the parking is insufficient for those who prefer to go inside. Have you ever asked yourself why the lines aren't as long as they were at the beginning? I can tell you where to look first -- CUSTOMER SERVICE!!! read more

I hadn't eaten in this place for years but came today for clam chowder soup and a combo protein plate. I wasn't happy at all. Because the veggies were overcooked, the soup tasted horrible and wasn't served to fill the container it came in, and the restaurant tables were dirty. This, FORCES the customer to seat where they may not want to, and the portions on the protein were very skimpy! I had planned to eat next door to them....and from now on I WILL at Viztango. Because Yoshinoya just ISN'T what it use to be. Food wasn't anything to write home about...never again. read more

I waited 20 minutes in the parking lot for a teriyaki rice bowl and they were extremely rude. This is not fast food. The food was disgusting. The employees were very rude. read more

Terrible service from night manager (Jordan). Didn't even apologize for not adding sauce to poorly made dish. Gave me the runs all night. Made me drive an extra half hour to get sauce. Reorder did not come with chicken. Who are the owners hiring as staff? The chef was also terrible. Forgetting proteins and also inconsistent with vegetables. My family and friends will never come back to Yoshinoya for having low standards on hiring employees and managers. I will add a picture of last nights orders read more

Yoshinoya - Hanabi Hot Gyudon Beef Hanabi Hot Grilled Chicken. - Japanese Near Me - Spring Valley, California

Hi everyone, so I was recently here, I drive from El Cajon to come and eat here. Today on this beautiful Sunday I decided to invite my family out to dinner and I had the most awful experience trying to dine here at the Yoshinoya! The cook was awful, being rude taking an order, when we got to the restaurant they had the doors locked knowing that they are open until 11pm! There was water or drinks spilled on the floor, all the tables where put away like if they were closed. The cook was upset and lashing out on customers for no reason. I would hate working there if I was under her management. No wonder this fast food restaurant has a 1 rating read more

Extremely bad customer service and extremely rude employees and the place looks nasty.

Why have a drive-through if you are making your customers get out of the car to get things you didn't provide? I went through the drive-through to place an order. They told me to park in a space and when I asked for condiments, she said I had to get out and go inside to grab them. Why would I go through a drive-through if I didn't want to get out of my car? very bad customer service. By the way, she told me this while she was on her cell phone with somebody. Employees name was Daniel A. read more

My godfather is 80 yrs. Old. We went there and ordered a beef bowl meal with spring rolls and two large drinks. The rolls were fried to the afterlife. As for the bowl, there was a hair in it directly under the bite I'd just taken. When I spoke to the young ladies there working they proceeded to converse about how it could not be any of their hair and took it back behind the counter and then gave it back. As the girl who remade it was turning the corner to hand it to the girl behind the counter coinciding with their conversation which had suspiciously turned to extremely low giggling banter on the headset upon their noticing I was paying close attention to them; I caught her movement feigning picking her nose!!! We threw everything away and will be speaking with higher management about their capacity to hire competent employees. BBQ Beef Bowl; Had hair. Spring Rolls; Fried beyond edibility, especially for someone who has a hard time eating too hard of foods. read more

Yoshinoya - Me after leaving and stopping at the park to throw up! - Japanese Near Me - Spring Valley, California