This one is for a specific individual. I had a bad experience at Jamul and had to beg for my military status and went to the pit boss to understand. Then I chose this place to eat. Caden himself went well beyond means to serve me. Great attitude, next level customer service. I give praise, you provide the recognition. Turned my night completely around. Thank yoi read more

It's unusually busy so the line was long. Just as I step up to order, another patron tries to ask the cashier for something. But Carlos nicely asks them to wait so I can order, which I very much appreciated. He took my order, got it right and was patient and friendly the whole time. He was efficient but I didn't feel rushed at all. While I was waiting in line, I got to watch the magic of Pedro in the background, expediting order delivery and filling endless requests for coffee, sodas and water bottles. Despite the frenzied, busy atmosphere (due to the 10th anniversary shenanigans), these two remained kind, patient and friendly while executing their tasks efficiently. The food was great except for the eggs over easy. They were a little beaten up and slightly overcooked but everything else was delicious. And you can't beat the price, especially when you tack on a tier discount with the rewards card. They have made huge improvements here so if you've had a negative experience in the past, I recommend giving them another shot. read more

Well it's open 24 hours. This place has never really left an impression for me. I really feel people just come here to grab food not for the taste but the prices. It's slightly on the cheaper side and you can tell. The flavor profile is close to zero. The chicken sandwich I had was really dry so ask for extra condiments. The fries were ok and the onions rings were just plain bland. Overall two stars. I'm hoping to get a shake next time and bump up my rating for them. M read more

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Great portion size for the price! Nothing particularly special about the burger but it gets the job done. :) read more

Burgers & Shakes - New American Near Me - Jamul, California

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I had breakfast here. I ordered the #17 Awesome Breakfast sandwich which came with seasoned spuds and a small beverage. I didn't get the beverage because I already had a coffee from the Coffee Shop. The breakfast came on a Mexican torta bun, scrambled eggs, bacon, and American cheese. The breakfast sandwich was okay. The eggs were well scrambled and lightly seasoned, but the bacon could have been better. It was not crispy but just very chewy. Also, it was haphazardly placed over the egg. The bread could of used a better toasting, too. It was soft all the way through. It was missing the good crunch underneath. The "spud" were very disappointing because they gave me French Fries. When the menu stated "Seasoned Spuds" that signaled to me seasoned roasted chopped potatoes, not French fries. To make matters worse, the fries were not very good. They did not have a good texture and did not have a good crispiness. I threw them away. The service was friendly at the counter, but they do take their time here. Burger & Shakes is located at the Market Place. read more

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Surprisingly delicious burger in the casino food court. I came hungry on a Sunday morning to eat at the buffet but unfortunately, was told they were reservation based only and I didn't get the opportunity to try their seafood buffet. I headed over to the food court and saw the burgers and shake has the longest queue of all the food court selections and decided to give it a try. I got the bacon hickory duo with onion rings and was impressed with quality of the burger I received. It was less than $20 with a side and tasted better than most gourmet burger joints I've had within the city. Onion rings had great crispy skin and the burger patties were well seasoned cooked medium rare. Food court doesn't allow smoking so you can enjoy your meal without smoke everywhere. Make a casino card and get 10% or more off depending on your card status. Order at the kiosk to avoid the long lines. read more

Burgers & Shakes - Bacon hickory duo with onions rings - New American Near Me - Jamul, California

Used to love this place for ice cream but no more. They make ice cream dishes ahead of time and put in fridge. They won't give it to you til number is called and by he time you get it the entire bottom half melted. Guy behind counter thinks its funny . But honestly I have thrown 2 out now. So no. 12.00 in trash. Dont order ice cream just get a milk same thing. read more

I'll preference with that I actually have not had a burger here. I've had the grilled cheese and soup. I don't know what the soup is made of, but it's not edible. It's like pizza sauce with a lot of black pepper maybe. Grilled cheese was dry. Not sure how you ruin a grilled cheese, right?! Have also had the chicken tenders which are dry and from Cisco, not made at there. The best item so far, the Buffalo chicken fries. Have had them twice. First time, amazing, truly! Second time they are dry. Apple pie and soft serve are just fine. Guess I will have to come for a burger. Do NOT get the soup! read more

Burgers & Shakes - New American Near Me - Jamul, California

We've been here a few times. The Burgers are ok, service is a little slow and not always friendly. You might get Fries when you ask for Onion Rings. Fries and Onion Rings are good and the Chicken Strips look good. Prices are very fair and you get a discount with your Players Card. The Food Court has plenty of seating and is clean. Good luck using the Order Kiosks, they don't seem to accept credit cards even though it's shown as an option. Burgers and Shakes is a decent option when visiting Jamul Casino. read more

Burgers & Shakes - Solo Burger and Fries - New American Near Me - Jamul, California

Looking for some shake with them fries?? Located inside jamul casino is the best secret of Boozy milkshakes! IKR?! Thought I was gonna say get some burgers. I mean.. they're also delicious and affordable (especially with a players card discount). BUT .. I come here for the mudslide milk shake. Yummy sweetness with alcohol goodness. You can only order from the register. But for food, the kiosk is available. There are plenty of tables at this food court to sit in. Or you can take your drink and food with you to press your luck at the machines. read more

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A really good friend of mine told me this place has the best burgers. So you can imagine how excited I was to try them. She was definitely accurate , these cheeseburgers taste ridiculously good .I had a burger with bacon, cheese , avocado, tomato and onion , with a side of fries . I highly recommend having a cheeseburger and fry from this delicious burger joint at the Jamul casino. read more

Burgers & Shakes - Delicious!!!!' - New American Near Me - Jamul, California

So hungry, Bacon avocado hamburger looks so good. Food came out fast and not too busy, had a chill vibe like fast food restaurant. read more

Burgers & Shakes - Burger. - New American Near Me - Jamul, California

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Use my food comp here since it was the only thing open during the time. I got a cheeseburger with onion rings. Both were really good. The wait time was pretty long since they were the only one open! They have a tv with your order number so you'll know when your order is ready read more

Burgers & Shakes - a burger and french fries - New American Near Me - Jamul, California

Great food and great service! Samantha was so sweet and helpful! She helped me decide the amazing buffalo chicken fries! The food was delicious and fresh. We will definitely be going back! 10/10 read more

The bacon avocado burger was delicious!! I had the best experience at burgers and shakes! Samantha was very kind and had great recommendations. Really good customer service. I will definitely be back. read more

This is one of the few things that are good at this casino The service here is always exceptional they are always busy so sometimes it's kinda hectic but they always go above and beyond when it comes to helping me out. I only wish I could say the same for the casino. I wouldn't recommend the casino when it comes to good service but I would definitely recommend this place to eat. All the workers are always friendly and helpful. I can only hope that the casino shows their appreciation to them more then the casino does for it's players. read more

Inside Jamul Casino, this is the only place that's always open. They serve many different items but I've only tried the burgers, chicken sandwiches and hot dogs. It is convenient and you can use any casino comps here also. Once you place your order, your name and receipt number will be seen above on a screen. This is a great idea, probably taken from the DMV... I like it though. When it's ready, you head right to the front and pickup your order with a smile and a thank you. The food seems pretty consistent and seems to be the preferred place of many. Burgers and grilled chicken sandwiches are very fresh tasting, although at times lacking seasoning. Nothing a little salt and pepper can't fix. I rarely add salt to anything, but I'm finding this to be more necessary since many establishments do not want to over-season foods due to dietary restrictions people have. Add to the fact that casino goers are typically older so this makes sense. You can always add flavor but you can't subtract it. Does that even make sense? To me it does and hopefully to you too. read more

Burgers & Shakes - Double cheeseburger n fries 3/5 - New American Near Me - Jamul, California

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Steven is always friendly and professional and helpful he's very dutiful. Has a pleasant personality and loves helping people

The solo burger was delicious Samantha help me decide what I should get and I loved it and will be coming back soon

The he food was delicious it was hot the cashier was very nice person Her name was Elyssa she went out her way to help me she was very friendly and very welcoming also Santiago and Nathe were very help I ask the question and the 3 of them answer my question never minded help me read more

Absolutely delicious! The burgers were juicy, every bite was full of flavor. Samantha provided great service, quick turnaround, and a fun, casual vibe. Can't wait to come back! read more

When I visit Jamul Casino, this is my go to place to eat. They provide breakfast, lunch and dinner. I have only tried the breakfast items. This time I ordered the 2 eggs any way you like, choice of 2 bacon or 2 Sausages, breakfast potatoes, bisquit, and a choice of a small drink. The staff is very friendly and the food is really delicious. Everything is cooked made to order. The food is steaming hot when you get it. Just the way I like it. This breakfast meal cost me less than $10.00 . I find that is a good price point for the amount of food and how delicious it is. You will not be disappointed Yelpers. Overall, I give this place a 4 star rating. Give it a try if you're at Jamul Casino. Thank me later. read more

Burgers & Shakes - A 2 egg any way you want , 2 Sausages, breakfast potatoes, and bisquit. Yummy - New American Near Me - Jamul, California

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My friend invited to Jamul Casino, so when we got there, we wanted something quick to eat. I looked at all the options in the food court area-there were tacos, pizza, a sports bar, and some pastries. The burgers looked the most enticing, so we ended up sharing the duo burger, fries, and a shake. My friend chose the peanut butter cup shake and it was nice and thick. The fries had it's own box and were very crispy! The burger was very flavorful, juicy, and came with two patties. I liked how the buns were also soft and a little sweet. I enjoyed everything I ate and was pleasantly surprised how yummy the food was here. read more

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Didn't want to eat a steak this time around so ended up using my comp here for a killer sandwhich and shake. Service was quick and the meal was awesome! Seating is shared with the rest of the food court. It was clean and fast. I'll be back for sure. Remember to tip well! read more

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Definitely our go to when we go the Jamul. Usually they are opened the earliest out of all the eateries in Jamul. Food is always prepared just the way you ask for it! Customer service is ALWAYS AMAZING! Food is always fresh and piping hot! read more

I love coming here cause their food is pretty good! This place is open 24/7! It's convenient and good cause if I'm hungry, I will go here. I came here for breakfast and got the grilled cheese with tomato bisque. I got the combo which comes with a small drink and fries. The grilled cheese was so good and bread was crunchy. There was so much cheese inside. The French fries were hot and fresh. I washed my food down with lemonade. I have tried other items here and everything I have had is good. Plenty of seating right in front. They have a ketchup dispenser and napkins right next to the location.i come here majority of the time if we don't dine in at Tony Gwynn next door. You can get free drinks at the drink station to save you money from purchasing a drink. I definitely recommend trying this place out. Food is good here! Friendly service from the lady taking your order. read more

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Great food in the jamul casino people were nice place was very clean will eat there again

First of all, what pretty decorations! I ran to get my hubby and I yums after I got off work. Well, yums is what we got!!! Oh. my. glob! I got some gravy goodness with the country bumpkin fries and I would show you the piggy express but my hubby inhaled it! My dog begged a little too! I can't eat like that all the time but I will definitely hit this place up again! Comfort food goodness..... read more

Burgers & Shakes - Country Bumpkin Fries (insert homer simpson gurgle) yummmmm - New American Near Me - Jamul, California

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Such delicious food and drinks. Very impressed with this establishment. I was very happy to visit this establishment recently, and I was not disappointed. They have excellent customer service. The employees are super friendly and help me decide on what items to get. The atmosphere was very cool, modern, and very clean. I was very impressed with the large selection of delicious food items. The food and drinks that we ordered, we're very delicious and highly recommended. Definitely will be coming back soon with my family and friends. Do not miss out on this awesome business in town. A++++ service all the way. Five stars all the way! Highly, highly recommended! Support a local business! read more

Love this place...the jumbo chili cheese dog with green onions are delicious....The burgers are moist and delicious...And if you really want something tasty, order the pastrami, thank me later, Enjoy..... read more

Mmmmmmm! This place surprisingly has really good flavorful grilled meaty burgers! If you are over the age of 50years young or a military member, Jamul Casino will give you a free Duo Combo which is a double cheeseburger, chicken or fish sandwich meal with fries and a drink (sorry, shakes are extra) plus $10 free play after earning 50 points with your players card. This establishment replaced Ruby's Diner at the Jamul Casino Food Court not too long ago. What's interesting and impressive are their handmade shakes. I'm curiously eager to try their Bananas Foster with Hennessy VS priced at $10.75. The others are only priced at $9.75 and they include Vanilla with Double Bourbon, The White Russian with Kahlúa and Vodka, The Mudslide with Kahlúa, vodka, and Baileys, and The Grasshopper Shake with Crème de Menthe & Vodka. Don't these all sound intriguingly delicious? On second thought, I think I'll try each one of them! They feature a shake of the month which for April 2019 happens to be Bananas Foster. If you are in a hurry, be prepared to allot some extra time as their hearty meals may take an extra minute or two to perfect. If you enjoy Rally's French fries, their fries are somewhat similar. Which they would use a different brand of ketchup as I found it to be more on the sour side but ranch compliments their fries pretty well too. Stop by, especially on a Monday if you have been blessed with half a century in years and enjoy! read more

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Waited over an hour for our food. (At a fast food restaurant at that.) Was giving them the benefit of the doubt for the first 30 minutes and there weren't very many names on the screen to show the orders were ready. I went up to the counter to see what the wait was and they said it wasn't ready. I went up 15 minutes later and asked another person ( he said he was the manager) if our food was ready and he was very defensive and said he just got there and everyone was waiting 45 minutes or more. I pointed out that there were at least 10 numbers that were after us that got their food. He said the numbers didn't matter. All these other people were picking up their orders in the mean time. He finally asked the cooks where our food was and it wasn't even made yet. By this time it was about an hour! They forgot to make our order! He wasn't even apologetic and said that we could cancel it or have them rush our order. Since we were hungry and waited that long already I said to rush it. Another 10 to 15 minutes passes by and another worker checks and it is finally ready! The "Manager" had the worst customer service, had to ask for a refill on our drinks since we waited so long and he didn't even try to compensate us for the mishap. Out of all the restaurants at Jamul Casino, this definitely was the worst customer service. Never eating there again! read more

The food here is very fresh and service is very fast. We are always greeted by friendly smiles and enthusiastic cashiers/ servers. Tonight, our cashier, Marilyn Pazera, made our visit complete with her glowing smile and friendly demeanor. Thanks for making this place our new favorite! read more

I'm here in line now for 30 minutes and just now saw an order come out of the kitchen. What's the problem here. Every time I come here the service is really slow. read more

This place is awesome! The food is great, everyone is nice. Every time I come, Marilyn (who works there) is so helpful and makes sure I get just what I ordered. 5 stars! read more