DO NOT go here if you are a new customer! One of the worst experiences I've ever had at a business…read more This guy was a rude, awful person who made it clear that he wants existing clients only. This business caters exclusively to downtown elites and wealthy regulars who tip big and drive luxury vehicles. If you're not one of them, or drive a modest car, expect to be treated with open contempt and hostility before having your appointment denied. When I arrived for my first-ever detailing appointment, the owner immediately demanded cash, something I did not expect or prepare for, and then quoted a 4-5 hour wait, despite the website advertising only 2 hours. When I asked for clarification and needed a moment to check if I had the cash available and could take the extra time off work, he became dismissive, visibly irritated, and told me to leave the lot!! It all happened very quickly and I was very confused. He didn't even offer to reschedule -- he just wanted me gone, which made it very clear: if you aren't an existing customer or look like you leave big tips, then he does not want your business. Period.

FANTASTIC Fine…read moreFinish Auto Detail is minutes away from where I live. Had I known about this establishment long ago, I would've been coming here all along. I drove-in with my ride, after a few minutes of dialogue and explanation, I left my car there and when I came back I was stunned! My car looked spectacular, like it's been poured out of the factory. And what silky smooth finish. I highly recommend Fine Finish Auto Detail espectially to those who live downtown Toronto and cherish their ride like I do. The Entire team is TOP NOTCH! - outstanding customer service - my car looked, smelled and felt Bran New This will be my new place to go to. You be the judge.

Kevin washed my car and left a whole bunch of swirl marks on the door sills and a few on other…read moreparts. I had to get them polished out and re-ceramic coated. I was quite surprised that he would do that being a professional detailer. I am extremely particular about swirl marks and completely aware of any markings on my car at any time.

Kevin took care of my new 2024 Corvette convertible as if it was. his own ride…read more What can I say, great work, price and on time. Who could ask for anything more. 93 year old lady owner "GRANDMA Z"

The worst service of my entire life. My car came out filthy; they just threw water on it and wiped…read moreit with a dirty cloth, and charged me $45. I feel robbed.

I've been going to this place for years, but today was the last time. After reading the other…read morereviews on here, I can't believe this place is still in business. Today, this was my experience: 1. The owner reprimanded me for picking up my car 20 minutes later than what his employee had told me. I have been going here for a long time and it was never an issue before, in fact I've had to wait extra time and that is why I took some time. Also, the owner of the car wash is also the owner of the other business on the premises, which shares the parking lot, so I'm not sure why he was freaking out. Also, I was the only customer at the car wash, so again, not sure why he made such a big stink out of this. 2. When I drove my car, I noticed that it was filthy in between the seats. And the trunk. So, while he had been complaining that I had taken too long to retrieve my vehicle, I had been right to wait. Instead of trying to unload my car quickly, he should have checked that it had been cleaned properly. I went back and told him this and he was argumentative. 3. I began to drive away again only to notice that yet again, the car remained dirty, as if no one had bothered to vacuum it. I mentioned to him again that if he hadn't been in such a hurry, perhaps he could've done a better job--the job I paid him for. The owner was beyond rude. He didn't offer any apology. He was so upset over waiting a few extra minutes, but because of his incompetence, I ended up wasting much more than that. Never again. This place sucks and the owner is rude. The owner will tell you that this is the best place in Toronto, but if you look at the other reviews, you'll see that there are a lot of people who can disprove this statement. You work hard for your money, so don't waste it here. Go somewhere better.

Went there yesterday for a car wash and picked the premium package which runs about $60 including…read moretaxes. There was a pretty big lineup but they were getting though the line pretty fast. It's supposed to include complete cleaning including shampooing the mats. The overall cleaning was good, but they did miss a couple of spots on the mat. On checking, I let them know and they immediately took it out and cleaned it. They also wrapped the wet mats in plastic to put in the trunk and gave us paper mats as well, which was great! I wish the waiting area was a little better because the seats were really dirty and the space smelled really mouldy and dirty. Would come back, but make sure you check everything before you leave and let the cleaners know if something has been missed.

I had a very disappointing experience at In-N-Out Car Wash at 9499 Airport Rd. North in Brampton…read more I paid approximately $64 taxes included for the Works Plus package, which included both exterior and interior cleaning of my truck. After leaving, I stopped at a gas station and inspected the truck more closely. I immediately noticed fresh scratches on the plastic trim at the top of the dashboard above the steering wheel. This is a very tight area to clean, and based on where the scratches are located, it appears something such as a bracelet, metal bangle, or contaminated cleaning cloth may have rubbed against the plastic while the dashboard or windshield area was being wiped. My truck is new, with protective plastic still remaining on some interior panels, and I am extremely meticulous about the condition of my vehicles. I am confident these marks were not there before the cleaning. I returned and spoke with the manager/owner expecting the situation to at least be taken seriously. Instead, he immediately denied that his staff could have caused the damage, argued that the scratches must have already been there, and ultimately walked away without offering any solution or taking responsibility. Mistakes can happen when detailing vehicles. What bothered me most was how the situation was handled afterward. If a customer is bringing forward damage immediately after receiving a service, I would expect the concern to be properly inspected and handled professionally rather than simply dismissed. Based on my experience, I would not trust this location with a high-end or newer vehicle. If damage occurs, my experience suggests you may have a difficult time getting management to acknowledge or address it.

I don't know why the reviews are so poor... I was hesitant to book because of the low reviews but…read morebeing in the area didn't really have another choice so gave it a go. Their booking procedure is a little wonky but easy enough to figure out as they have plenty of last minute availabilities online. We booked it and went in, they do need to see the car before giving you an exact cost- but it was pretty accurate with the online prices. We got the silver package with add on dog hair removal. My car had SO MUCH dog hair everywhere and just sand from the beach in the mats and cracks. We actually asked them to clean the dog hammock (that goes over the back seat) as well since one you remove the hammock the seats were actually quite clean having hardly been sat on. I didn't know what to expect picking it up, but I have to say I was thoroughly and pleasantly surprised! They did an AWESOME job, they were friendly, quick, and it was how much we were quoted. Would definitely come back- I truly have no clue why the reviews are so bad!!

The team was flexible as I arrived late to my scheduled appointment…read more They did a good job removing the stain in my driver's seat from my defrosted groceries! Great team to work with as they were very thorough! Thanks for the service! Phil

Success is a double-edged sword. On one hand you do really…read morewell you feel good about yourself you get to eat better food, buy nice clothes... On the other hand you start to develop an ego, and think that your customers need you more than you need them. Big mistake. I had been coming to this place for over 10 years and unfortunately the customer service has drastically changed. I called asking if I could come in, they said they're fully booked. I said do you have anything available for this week and it was almost as if I was insulting him to ask that. Then I simply asked a clarification question and his response "I just told you that". Nice one bro. The worst part of it is they only book appointments one to two days in advance... I mean what kind of a business does that? The reasoning, we've had too many people not show up when they booked in advance... So instead they rely on the customer to continually call to book an appointment. Because my only job in life is to chase you around so I can give you my money right. *Note: I called on Monday to book for Thursday... Either book appointments or don't...and maybe figure out a better booking system, consider a credit card number to hold the spot. Enjoy the success while you can my friend, I hope it lasts.

Their website was down. I called in and asked some basic questions about costs and hours and the…read moreguy had a major attitude, like my questions were ridiculous. I will definitely never come here. *Nice attitude bruh

The rustproofing process and warranty were clearly explained. The service was friendly and…read moreefficient. New vehicles are treated at the factory but aren't designed for Canadian winters. Highly recommend Krown Scarborough St. Clair.

Excellent service , professional, accomodating, friendly, no nonsense . Will return next year.read more

At $200 for a full detailing, I expected a lot and this place delivered. It was the first time I…read morehad my 5-year-old sedan detailed and they did a thorough job removing the salt stains on the carpets and various blemishes on the upholstery. The consoles and exterior were gleaming. My only problem was that I chose to do this in the middle of winter (rookie mistake) so my seats were wet for days. You really need a good amount of sun and warmth to dry the upholstery after a deep shampooing...two things in short supply in February in Toronto. I probably would not spend another $200 anytime soon...it's a lot, and the tip is extra. They have lighter touch, cheaper options that I might eventually try...it depends on how many Coffee Crisp crumbs I sit on over the next 5 years.

cleaning is not good and one old man behavior is so bad and price high services low and long time…read moretake