I spent a few days in the hospital with my newborn, and at that time, he stopped latching and only…read moretook a bottle. We saw a lactation consultant from the hospital each day, and none could get a successful latch. we met with Dawnita as soon as we got home, and she got us a successful latch in the first session. She was also so helpful with follow up, as she was extremely responsive and encouraging with follow up texts and sessions to set us up for success. Especially recovering postpartum, her support was so reassuring when you feel like you cannot feed your baby! A few weeks later, we are back to almost exclusively breastfeeding. We are so grateful to have found Dawnita!

Dawnita is truly one of a kind. I saw Dawnita when my daughter was 2-3 months old when I noticed…read moreshe would cry so much while nursing I didn't know what it was and Dawnita helped diagnose her reflux. Soon after she went on medication for reflux our nursing journey really began to improve. Dawnita always had great advice, she dove into the numbers with me and as a type A mom I really appreciated it. She always equipped me with what to say to our pediatrician and together we really helped my baby thrive. I saw Dawnita both at my home and her clinic a few times and both experiences were great her scheduler Shawna was also extremely responsive and helpful. I didn't have great experiences with the LC at the hospital and clinic, I was so nervous meeting Dawnita but she instantly put me at ease and offered great advice. I can't recommend Dawnita enough!

I'm so grateful to have met Deniz. The first two weeks after my daughter was born were incredibly…read morechallenging, I couldn't find the right position to help her latch and the wounds on my nipples were making everything so painful. A friend recommended Deniz and thanks to her support, all my problems disappeared almost instantly. She didn't just help us while she was with us, she kept calling, checking in and staying connected. Deniz is not only an amazing listener and a wonderful person, but also truly professional and exceptional at what she does. She brought comfort and peace to both my baby and me. Thank you for everything Deniz. I wholeheartedly recommend every new mom to meet her...

Deniz is awesome--so friendly and communicative. She made sure I understood all the details and…read morereceived everything I needed. I highly recommend her to any new mom.

I cannot recommend The Breastfeeding Center of Orange County highly enough! After just two…read moreappointments with Frida, I have been incredibly impressed by the knowledge, compassion, and individualized care that she provides. What truly sets her apart is her thoughtful, realistic approach to breastfeeding. Rather than offering rigid recommendations or overwhelming schedules, she has taken time to understand my (and my family's) circumstances, goals, and comfort levels. Her guidance extends beyond milk supply and nutrition to recognize the importance of bonding, maternal well-being, and ensuring that both mother and baby have a positive feeding experience. Her expertise also extends well beyond traditional lactation support, offering valuable insight into infant feeding behaviors, comfort, and overall wellness. Every recommendation has been practical, informative, and entirely free of judgment or pressure, including her approach to supplementation. It is also worth noting that I contacted the number on their website in a panic on a Thursday morning, and they got me an appointment that afternoon. Toward the end of my appointment, I shopped on Amazon and ordered everything that was recommended to me, such as milk supply supplements, a breast-feeding pillow, new flanges in the correct size, etc., all while Frida held my baby and talked me through everything we learned. This enabled me to implement everything immediately, with confidence that I was following all the recommendations. (Also nice that they recommend popular, easily accessible products!) Frida has an exceptional ability to combine professional expertise with genuine empathy, leaving you feeling confident, supported, and empowered. This is exactly the kind of care mothers deserve, and I am so grateful to have found their office!

Had a few sessions with Marion and she was exceptional. Super professional, super knowledgeable,…read moreand not judgmental of how I chose to feed my baby. The office is also gorgeous inside and everyone is so friendly.

Vivien was a great find for me as I began my breastfeeding journey. Even from our initial phone…read moreconversation she listened thoughtfully and provided nurturing care and ideas for solving the problems I was facing early on. She made a house call when my baby was a couple weeks old and helped me gain confidence in feeding my little one after a tongue tie revision. She then checked in with me in the following week via call and text to make sure everything was going well. Fast forward 4 months. A thrush scare and recurring plugged milk ducts had me contacting Vivien again. Once more she was very thoughtful in helping me deal with these challenges. Again she checked in with me in the following days to see how I was doing. Breastfeeding has not been easy for me. And though I do have wonderful support from my family, it's been extremely helpful to have access to someone with the specialized knowledge that Vivien provides. I'm so glad I found her!

Vivien was so helpful in giving me advice on my breast milk supply, I highly recommend her, she's…read morevery sweet and super knowledgeable. Thank you so much Vivien!

Megumi is amazing! I had been struggling with clogged ducts for a while and was so uncomfortable…read morethat I couldn't even sleep well at night. I tried so many things on my own but nothing really helped. Megumi came to my home and helped me feel SO much better after just one visit! She was very gentle, knowledgeable, and made me feel completely comfortable. I honestly couldn't believe how much relief I felt afterward. Her in-home service is also very reasonably priced, which I really appreciated as a new mom. I only wish I had found her sooner! I highly recommend Megumi to any moms struggling with breastfeeding, pumping, or clogged ducts. Thank you so much, Megumi!

Megumi was wonderful! I had issues with let down and my milk flow was quite sluggish. She was able…read moreto massage everything out and helped me increase supply. She showed me techniques to help my flow when she is not there. I highly recommend her. Thank you again.

Where do I even start! I signed up for the Second Time Mom Class even though this was my third…read morebaby. And honestly, I felt a little silly registering, assuming I'd "been there, done that." I could not have been more wrong. I was completely blown away by how much I learned, used, and genuinely needed. Each week brought in a different expert, and the range of knowledge was incredible. Everything from marriage and relationship tips to improve the flow of your household, to managing toddler behavior, baby and toddler sleep, even a professional that helped me identify diastasis recti. There was something valuable in every single session, no matter how many kids you already have at home. And then there's the community you build. Having a weekly group of intelligent, supportive women to lean on during one of the most overwhelming seasons of life was invaluable. Its the kind of thing you don't know you need until you experience it. Becca, our group leader and the owner, made all the difference in our group. She's warm, incredibly knowledgeable, and clearly has an amazing network of resources, because every week felt exactly like what we needed. Highly, highly recommend to every mom, no matter how many babies you've already had. Thank you Becca and NMS Team! Appreciate you all so much.

I loved New Mom School so much! It helped me find moms going through the same phase of life that I…read moream currently in! It's an amazing group & I feel more confident as a mom now :)

For context, I had a post partum nanny/ newborn specialist through the inner workings of asking…read morearound since it's like some secret society connecting with a good one (they are booked out months in advance). I had one for 8 weeks and about a week before my last week I had depression/anxiety with the thought of having to take care of a baby all night! I found this agency through a Google search--- my insurance covered about a week and I used FSA/DCFSA to cover 2 more weeks --- total of 3 weeks of service . This is also a pleasant surprise since usually when you do hire one on your own, they don't take insurance! My experience from start to finish: Yuri, messaged me the next day from my inquiry. Understood my situation to find someone to start in the next 10 days and my budget of 5k FSA/DCFSA with insurance --- this got me 3 weeks of weekdays! She told me last minute requests unlikely to get an English speaker which I was ok with because my previous one barely spoke English (also didn't use the translation app but we made it work-- but she was very experienced and jsut led the way). Yuri gave me a profile and we set up a virtual interview. The thing about using an "agency" they should vet these people so you don't really need to do intense interviewing so my interview was really about my expectations. I was already 8 weeks postpartum so I told my live in doula I want focus on infant care so I can relax/recover. I got one profile and honestly she seemed very nice. It said she had 3 years experience, had some Asain doula certificate (you can verify online too at some website), and during the interview she said she worked with over 30 families in the last year (Yuri translates the interview but like the 30 families in a year doesn't really add up but I got the gist she has experience). After you accept and sign the contract, contact is pretty easy through text with the agency. When Yangfang Li arrived she showed ID so you know it's her and lets you check her luggage. Then you basically go to the market together so she can buy groceries to cook you food. Chinese food is stir fry and I didn't know what she could cook and I didn't want to think about what I wanted to eat (trying to minimize mental load for recovery). She sort of finessed something the first week and afterwards I gave feedback what I like/don't like -- so if you don't have a Doula for long you might not get to that phase as some starts aren't perfect. I told her I want simple quick dishes so she can mainly focus on the baby. She was efficient -- cooked and cleaned usually within 90 minutes. She made 3 dishes at my request (see photos)- soup, veggie, meat - you can request noodles more or rice more (I found this out later, as I was like I want to eat mainly noodles). She made beef buns and a lot right before she left so I could have some in the fridge/freezer for later. My previous one also did laundry, baby bottles, more house chores but I didn't need that as much since I wanted more focus on infant care - it's like pick what you want them to do so I was ok with this. yanfang Li did fold the clothes and could do the laundry but I was ok doing part of it. Infant care though- she was great. All babies are different so I told her I want pace feeding (trying to get this baby on the breast instead of bottle). At first she did the upright pace feeding but then receptive to changing to horizontal. He wasn't a sleepy newborn so he was going through some nipple aversion and she was receptive toward undistracted drowsy feedings. She also put him to sleep pretty well with the rocking chair but she could also walk with him--- some of the older ladies don't that much. She gave the CUTEST baby massage when putting on his lotion after showers and I took a video for memories but it was a baby spa experience. Overall she took care of him very well which was my priority. My previous newborn specialist took care of me more since I was freshly post partum which I'm sure if that's the experience I wanted I could find -- ie, focus on breast feeding (breast massage, lactating foods/meals, etc), personal massages, helping with hair wash, sitz bath for post partum hemorrhoids , etc -- so if that's what you're looking for would jsut be specific during your interview and set expectations. Overall I've been recommending to people to def use their doula insurance here! If I could do it again, I would still hire my other newborn specialist but also this one for infant care later.

After spending over $50,000 on postpartum care with Cooings, our newborn ultimately ended up in the…read moreemergency room after our caregiver repeatedly prepared infant formula incorrectly for five consecutive nights. Looking back, this was not an isolated mistake--it reflected a pattern of poor judgment, inadequate training, and lack of accountability. We chose Cooings because it positioned itself as a premium postpartum care provider, We believed the premium price reflected experienced caregivers, strong safety standards, and responsive customer support. The doula was featured as top doula on cooings website with premature experiences. However cooings told us in wechat right before the service that she doesn't have experience for premature. I breastfed during the day while the doula handled overnight formula feeds. Five days after the doula started, our baby became noticeably sleepier. We raised our concerns two or three times, but were repeatedly reassured that this was normal. On the fifth night, I happened to stay awake and watched the formula being prepared. I discovered the doula had been mixing one scoop of formula with only 30 mL of water instead of the manufacturer's required 60 mL. Despite our instructions and the manufacturer's directions printed on the formula container, this continued for five consecutive nights. As soon as we consulted our pediatrician, we rushed our baby to the emergency room at 2:00 a.m. on April 25. Watching our newborn undergo blood draws and multiple medical evaluations was one of the most frightening experiences of our lives. We informed Cooings immediately after the ER visit. Following such a serious newborn safety incident, we expected empathy, a thorough investigation, and clear communication. Instead, the only immediate response we received was a single "Go for it" delightful emoji, followed by a statement that the issue would be discussed with the doula. We never received any meaningful follow-up regarding the investigation or corrective actions. Instead, Cooings continued urging us to pay the deposit for a contract extension and warned that a late fee would apply if we did not pay immediately, even though we were still waiting for any meaningful response regarding the safety incident we had reported. We immediately stopped allowing the doula to prepare bottles or feed our baby. Unfortunately, additional safety concerns followed. We found our baby left unsecured in the Stokke newborn seat without the safety harness fastened. On another occasion, we found the doula asleep in a nursing chair while holding our baby, with our baby's face pressed downward against her chest. Around May 1, I developed a plugged duct. The doula offered therapeutic breast massage despite not holding any relevant certification. The procedure was extremely painful. My symptoms worsened, and on May 4 I developed a high fever, visited urgent care, and was diagnosed with mastitis requiring a 10-day course of antibiotics. While I cannot say the massage caused the mastitis, the experience raised serious concerns about performing therapeutic procedures without appropriate qualifications. Throughout the remainder of the service, we continued to observe poor service quality. Postpartum meals were prepared only occasionally. During the day, our baby was often placed in the crib with music playing while the doula rested. When our baby cried while she was eating, she often finished her meal first and relied on us to comfort him. Looking back, what disappointed us most was not a single mistake. It was the repeated safety concerns, poor communication, lack of accountability, and the complete absence of meaningful follow-up after our newborn was sent to the emergency room. Based on our experience, we cannot recommend Cooings to families seeking postpartum or newborn care. Update 10/2026: they ignore BBB complaints and delete wechat group.

In October of 2022, my husband and I decided that we were ready to start trying for a baby. I let…read moreMegan know and she provided us with a lot of sound advice, like when to get off the pill, what user friendly apps to use to track periods and symptoms, and other lifestyle adjustments we can make, so that it happens fairly quick, but also with the best versions of ourselves. It took 3 months, which was perfect for our timeline and what felt so fast for being on the pill for over 10 years. Megan knew I was pregnant the day I found out. She has incredible intuition and just so happened to text me minutes around the time I tested positive! I will always remember those 9 months of pregnancy fondly, especially because I had Megan checking in on me/us, letting me know what I can expect at certain doctor appointments, and always just being a text/call away for all of the random questions I had (I am located in Northern CA). The week of our due date, Megan continued to check in on us. Our baby was overdue, but I was never worried because Megan had taught me how normal that is. She even prepared me for what to expect from others: nonstop texts/calls of where the baby is, of course! Because Megan prepped me so well, I was ready for anything and didn't let anything or anyone get to me. I am so fortunate for her help with the expectation-setting; it really went a long way. Baby is now earthside and Megan continues to be there for us. She has made sure that things are going, like breastfeeding, labor and delivery recovery, and more, while making sure me and my husband's mental health are still alive and well! I have also attended a couple of the Friday meetup groups when I was in So Cal and seriously love them. It's such a great atmosphere and gathering of moms with their babies, getting to know each other and sharing their current "happies + crappies." They sometimes bring knowledgeable guests, like a pelvic floor therapist, too. Their baby gear swaps are also so great! I've gotten to donate some things for the next family, while gaining some awesome things for baby, like clothing, bottles and a portable tub. This is already so long, but I could easily go on about how great Megan and her services are. You will feel safe, listened to and advocated for.

What an amazing experience ! I contacted Megan about a month before my due date for postpartum…read moreovernight doula support placement and within a few days she had sent me a list of several qualified doulas. I interviewed all of them and each were amazing . When I went into labor 3 weeks early, the doulas we selected, Erin and Chloe, were ready to spring into action with knowledge and patience. They were communicative, punctual and in totally tune with my baby's and my needs from the second they walked in the door and the entire two weeks they were with us. We're eternally grateful for Megan and her team for easing our transition and providing the emotional and physical support we needed. Would highly recommend Erin and Chloe and Wrap Around Baby for birth and postpartum support placement .

Danielle is truly the best lactation consultant that there is! She helped me with so many lactation…read moreissues with my baby 7 years ago. I just recently had another baby and unfortunately I've had even more lactation issues this time (latch issues, tongue ties, lip ties, reattachments, baby GERD, clogged ducts, chronic blebs, pumping issues, etc). She never stopped wanting to help me, even when it was so tough. She is so knowledgeable, caring, empathetic, and just truly wonderful. I owe two of my successful nursing journeys to her, she's the best!

I cannot recommend Danielle highly enough--she is truly a gem. After my first son was born, I spent…read moreover five weeks exclusively pumping and feeling overwhelmed. I found Danielle's videos on TikTok and Instagram and made an appointment. With her warmth, encouragement, and expertise, she helped me transition into nursing successfully and made me feel truly seen and supported as a new mother. Danielle's mix of compassion, friendliness, and deep knowledge is unmatched. She listens, respects my wishes, and gives practical solutions that work. Her guidance transformed both of my postpartum experiences from struggle into connection and confidence. I am so grateful for her and recommend her to any parent seeking expert lactation support.

I would like to express my sincere gratitude to Supervisor Liz Ruiz and her entire team for the…read morededication, patience, and care they have shown to my family members, Mr. Miguel Vasquez Salazar and his wife, Mrs. Lupe. It is very comforting to know that they are surrounded by people who truly care about their well-being. The entire team has been attentive, respectful, and dedicated. I would especially like to thank Liz Ruiz for her kindness, compassion, and sensitivity toward elderly people. The way she treats them with patience, dignity, and understanding means so much to our family. Thank you, Liz, and your entire team for the wonderful work you do and for treating our loved ones with such care. We truly appreciate everything you do.

My experience with this agency has been extremely disappointing. They have a consistent pattern of…read morenot returning phone calls. Even when the receptionist says someone will return your call, it often never happens. Communication is one of the most important parts of providing care, and this agency has repeatedly failed in that area. Most recently on 08/2026 a caregiver she was scheduled to provide care for my elderly mom but did not show up, and the office did not bother to notify me that she would not be coming. I was left waiting without any communication or explanation. * I contacted the agency and left a message for Val to call me who I was told was a supervisor, asking to return my call to discuss what happened. Unfortunately I never received a response. What makes this even more concerning is that they serve elderly individuals, people with disabilities, and families who are already under tremendous stress and relying on these services for support. They present themselves as compassionate and caring, but that has not been my experience. If you are seeking respite services through this agency, be prepared for poor communication, more stress, more disappointment and difficulty getting the assistance you need.