I cannot recommend The Breastfeeding Center of Orange County highly enough! After just two…read moreappointments with Frida, I have been incredibly impressed by the knowledge, compassion, and individualized care that she provides. What truly sets her apart is her thoughtful, realistic approach to breastfeeding. Rather than offering rigid recommendations or overwhelming schedules, she has taken time to understand my (and my family's) circumstances, goals, and comfort levels. Her guidance extends beyond milk supply and nutrition to recognize the importance of bonding, maternal well-being, and ensuring that both mother and baby have a positive feeding experience. Her expertise also extends well beyond traditional lactation support, offering valuable insight into infant feeding behaviors, comfort, and overall wellness. Every recommendation has been practical, informative, and entirely free of judgment or pressure, including her approach to supplementation. It is also worth noting that I contacted the number on their website in a panic on a Thursday morning, and they got me an appointment that afternoon. Toward the end of my appointment, I shopped on Amazon and ordered everything that was recommended to me, such as milk supply supplements, a breast-feeding pillow, new flanges in the correct size, etc., all while Frida held my baby and talked me through everything we learned. This enabled me to implement everything immediately, with confidence that I was following all the recommendations. (Also nice that they recommend popular, easily accessible products!) Frida has an exceptional ability to combine professional expertise with genuine empathy, leaving you feeling confident, supported, and empowered. This is exactly the kind of care mothers deserve, and I am so grateful to have found their office!

Had a few sessions with Marion and she was exceptional. Super professional, super knowledgeable,…read moreand not judgmental of how I chose to feed my baby. The office is also gorgeous inside and everyone is so friendly.

Megumi is amazing! I had been struggling with clogged ducts for a while and was so uncomfortable…read morethat I couldn't even sleep well at night. I tried so many things on my own but nothing really helped. Megumi came to my home and helped me feel SO much better after just one visit! She was very gentle, knowledgeable, and made me feel completely comfortable. I honestly couldn't believe how much relief I felt afterward. Her in-home service is also very reasonably priced, which I really appreciated as a new mom. I only wish I had found her sooner! I highly recommend Megumi to any moms struggling with breastfeeding, pumping, or clogged ducts. Thank you so much, Megumi!

Megumi was wonderful! I had issues with let down and my milk flow was quite sluggish. She was able…read moreto massage everything out and helped me increase supply. She showed me techniques to help my flow when she is not there. I highly recommend her. Thank you again.

I found Labor of Love by doing some of my own research online. And thank God I did! My doula,…read moreKaren, was my rock throughout my labor and was 100,000 percent amazing--I'll definitely be working with her for my second! A little backstory: I was overwhelmed and so nervous about finding "the one" person to be a part of the most important event of my life. After doing my research and reading through all these bios, I honestly was left feeling overwhelmed, especially knowing how indecisive I can be. I knew I just had to trust my intuition and my gut on this one! After looking at Karen's bio on their website, I had such a good feeling. Staci (the owner), who was super friendly and professional, helped me get connected with Karen, and I booked an interview right away! Karen was so sweet and asked me about my pregnancy experience so far. We discussed how I wanted my birth to go and any concerns I had. There wasn't any pressure to hire her, and it just felt like she was already invested in me, like I was already family. I even had her video chat with my husband to make sure we both felt comfortable and vibed well together--and we sure did! Overall, Karen ended up being the perfect balance of knowledge, experience, and professionalism. It was the most perfect amount of care I could have asked for. She was also such an advocate for my birth plan to work out. Before, during, and after my labor and birth, she was always naturally in tune with what I needed. She was never overbearing, worked so well with my husband, and gave him space to be a part of my support team as well. I am so grateful to have come across Labor of Love

The business owner is quite the opposite of the type of person any vulnerable new mom should have…read moreto work with. My experience with Labor of Love was almost two years ago now but continues to upset me when thinking back on my experience. We hired Lauren as our doula, who made it clear she expected us to go far past my due date as a first time mom. While it's possible for that to happen, it didn't in my case. At 39 weeks and at 5am while in active labor and getting ready to head to the hospital, she let us know she had Covid. Her backup was Karen, who I wish we hired to begin with as she is far more caring and professional. Though unfortunately our experience still fell short and we ultimately delivered without Karen present. We were left feeling like we invested a lot of emotion and money into this process with ultimately no help. Staci has been incredibly rude to us since then and even revoked our access to watch her training videos, sending me a link to pay her once again when wanting to rewatch for our now second baby on the way. Karen herself even recommended we ask for a partial refund due to our experience, but Staci lacks the professionalism and courtesy to her clients. Truly mindblowing that she revoked access to the training videos after we had already paid for them. I would stay far away and recommend a more experienced and caring doula group.

Danielle is truly the best lactation consultant that there is! She helped me with so many lactation…read moreissues with my baby 7 years ago. I just recently had another baby and unfortunately I've had even more lactation issues this time (latch issues, tongue ties, lip ties, reattachments, baby GERD, clogged ducts, chronic blebs, pumping issues, etc). She never stopped wanting to help me, even when it was so tough. She is so knowledgeable, caring, empathetic, and just truly wonderful. I owe two of my successful nursing journeys to her, she's the best!

I cannot recommend Danielle highly enough--she is truly a gem. After my first son was born, I spent…read moreover five weeks exclusively pumping and feeling overwhelmed. I found Danielle's videos on TikTok and Instagram and made an appointment. With her warmth, encouragement, and expertise, she helped me transition into nursing successfully and made me feel truly seen and supported as a new mother. Danielle's mix of compassion, friendliness, and deep knowledge is unmatched. She listens, respects my wishes, and gives practical solutions that work. Her guidance transformed both of my postpartum experiences from struggle into connection and confidence. I am so grateful for her and recommend her to any parent seeking expert lactation support.

Where do I even start! I signed up for the Second Time Mom Class even though this was my third…read morebaby. And honestly, I felt a little silly registering, assuming I'd "been there, done that." I could not have been more wrong. I was completely blown away by how much I learned, used, and genuinely needed. Each week brought in a different expert, and the range of knowledge was incredible. Everything from marriage and relationship tips to improve the flow of your household, to managing toddler behavior, baby and toddler sleep, even a professional that helped me identify diastasis recti. There was something valuable in every single session, no matter how many kids you already have at home. And then there's the community you build. Having a weekly group of intelligent, supportive women to lean on during one of the most overwhelming seasons of life was invaluable. Its the kind of thing you don't know you need until you experience it. Becca, our group leader and the owner, made all the difference in our group. She's warm, incredibly knowledgeable, and clearly has an amazing network of resources, because every week felt exactly like what we needed. Highly, highly recommend to every mom, no matter how many babies you've already had. Thank you Becca and NMS Team! Appreciate you all so much.

I loved New Mom School so much! It helped me find moms going through the same phase of life that I…read moream currently in! It's an amazing group & I feel more confident as a mom now :)

I highly recommend Yolanda as a lactation consultant. I went to see her at two weeks postpartum…read morebecause I was having such problems with breastfeeding - nipple damage, milk supply, latch problems, etc. She worked with me to heal my nipple through pumping on one side, fixing the latch and working on my milk supply without supplementation. Yolanda was open to meeting with me over and over (I was a basket case!), and she also texted and called between appointments. She is such a helpful and supportive person - the perfect personality for the high-anxiety, low-sleep postpartum period! My little girl is now ten weeks, and we have been enjoying a wonderful breastfeeding relationship. It definitely takes time - started to feel normal and enjoyable around six weeks postpartum - but it is completely worth it. I never would have gotten here without Yolanda's support, advice and expertise.

My wife had problems getting our son to latch, and Yolanda was a lifesaver! I'm not exactly sure…read morehow she did it, but the change in my family is night and day.

I had a wonderful experience taking the Baby Care class! The instructor was knowledgeable, patient,…read moreand made everything easy to understand, which gave me so much more confidence as a first-time mom. The class was practical, engaging, and covered so many helpful topics. The center also offers a variety of amazing classes for both moms and babies, making it an incredible resource throughout pregnancy and beyond. I highly recommend it to any expecting or new parent looking for support, education, and a welcoming community!

The Mommy Center has been such a wonderful experience for both me and my daughter. Michelle and her…read moreteam have created such a fun, welcoming, and judgment-free space where moms and their little ones can connect, play, and feel supported. I've taken two of their mommy-and-baby class series, and I loved both of them. Each series includes special touches like each week is a different topica mini photoshoot, a swim party, and so much more, which makes it absolutely worth every penny. Carmen, who helped lead the group, is amazing. She is incredibly knowledgeable, patient, and always makes me feel heard. She gives thoughtful advice and truly cares about the moms and babies she works with. You can tell she genuinely loves what she does. I've also attended several music classes with Michelle, and those have been some of my favorites. My daughter absolutely loves music time, and Michelle does such a great job keeping the kids engaged and entertained. We truly love The Mommy Center and are so grateful for everything they offer!!

Aileen is truly the best! She has such a warm, positive energy and is incredibly kind and…read moresupportive. She met with me before my baby was born and then continued to check in with me afterward. Just two days after our daughter was born, she came to our home and helped us so much with breastfeeding. As a doctor myself, I highly recommend having a lactation consultant assess your baby's latch, especially as a first-time mom. Breastfeeding is such a huge learning curve, and having the right support can make all the difference. I also had some challenges with pumping, and Aileen was so gracious, patient, and helpful throughout the process. She always took the time to answer all of my questions and made me feel supported every step of the way. I can't recommend Aileen enough. She is truly wonderful at what she does, and her kindness and expertise are invaluable!

Aileen is the absolute best and I am so grateful to have found her! My daughter and I made so much…read moreprogress during the time that we worked with Aileen. Aileen was always encouraging, kind, funny, and supportive during our sessions! I always left our sessions having learned something new and feeling more empowered in my breastfeeding journey. I highly recommend working with Aileen!

I spent a few days in the hospital with my newborn, and at that time, he stopped latching and only…read moretook a bottle. We saw a lactation consultant from the hospital each day, and none could get a successful latch. we met with Dawnita as soon as we got home, and she got us a successful latch in the first session. She was also so helpful with follow up, as she was extremely responsive and encouraging with follow up texts and sessions to set us up for success. Especially recovering postpartum, her support was so reassuring when you feel like you cannot feed your baby! A few weeks later, we are back to almost exclusively breastfeeding. We are so grateful to have found Dawnita!

Dawnita is truly one of a kind. I saw Dawnita when my daughter was 2-3 months old when I noticed…read moreshe would cry so much while nursing I didn't know what it was and Dawnita helped diagnose her reflux. Soon after she went on medication for reflux our nursing journey really began to improve. Dawnita always had great advice, she dove into the numbers with me and as a type A mom I really appreciated it. She always equipped me with what to say to our pediatrician and together we really helped my baby thrive. I saw Dawnita both at my home and her clinic a few times and both experiences were great her scheduler Shawna was also extremely responsive and helpful. I didn't have great experiences with the LC at the hospital and clinic, I was so nervous meeting Dawnita but she instantly put me at ease and offered great advice. I can't recommend Dawnita enough!

For context, I had a post partum nanny/ newborn specialist through the inner workings of asking…read morearound since it's like some secret society connecting with a good one (they are booked out months in advance). I had one for 8 weeks and about a week before my last week I had depression/anxiety with the thought of having to take care of a baby all night! I found this agency through a Google search--- my insurance covered about a week and I used FSA/DCFSA to cover 2 more weeks --- total of 3 weeks of service . This is also a pleasant surprise since usually when you do hire one on your own, they don't take insurance! My experience from start to finish: Yuri, messaged me the next day from my inquiry. Understood my situation to find someone to start in the next 10 days and my budget of 5k FSA/DCFSA with insurance --- this got me 3 weeks of weekdays! She told me last minute requests unlikely to get an English speaker which I was ok with because my previous one barely spoke English (also didn't use the translation app but we made it work-- but she was very experienced and jsut led the way). Yuri gave me a profile and we set up a virtual interview. The thing about using an "agency" they should vet these people so you don't really need to do intense interviewing so my interview was really about my expectations. I was already 8 weeks postpartum so I told my live in doula I want focus on infant care so I can relax/recover. I got one profile and honestly she seemed very nice. It said she had 3 years experience, had some Asain doula certificate (you can verify online too at some website), and during the interview she said she worked with over 30 families in the last year (Yuri translates the interview but like the 30 families in a year doesn't really add up but I got the gist she has experience). After you accept and sign the contract, contact is pretty easy through text with the agency. When Yangfang Li arrived she showed ID so you know it's her and lets you check her luggage. Then you basically go to the market together so she can buy groceries to cook you food. Chinese food is stir fry and I didn't know what she could cook and I didn't want to think about what I wanted to eat (trying to minimize mental load for recovery). She sort of finessed something the first week and afterwards I gave feedback what I like/don't like -- so if you don't have a Doula for long you might not get to that phase as some starts aren't perfect. I told her I want simple quick dishes so she can mainly focus on the baby. She was efficient -- cooked and cleaned usually within 90 minutes. She made 3 dishes at my request (see photos)- soup, veggie, meat - you can request noodles more or rice more (I found this out later, as I was like I want to eat mainly noodles). She made beef buns and a lot right before she left so I could have some in the fridge/freezer for later. My previous one also did laundry, baby bottles, more house chores but I didn't need that as much since I wanted more focus on infant care - it's like pick what you want them to do so I was ok with this. yanfang Li did fold the clothes and could do the laundry but I was ok doing part of it. Infant care though- she was great. All babies are different so I told her I want pace feeding (trying to get this baby on the breast instead of bottle). At first she did the upright pace feeding but then receptive to changing to horizontal. He wasn't a sleepy newborn so he was going through some nipple aversion and she was receptive toward undistracted drowsy feedings. She also put him to sleep pretty well with the rocking chair but she could also walk with him--- some of the older ladies don't that much. She gave the CUTEST baby massage when putting on his lotion after showers and I took a video for memories but it was a baby spa experience. Overall she took care of him very well which was my priority. My previous newborn specialist took care of me more since I was freshly post partum which I'm sure if that's the experience I wanted I could find -- ie, focus on breast feeding (breast massage, lactating foods/meals, etc), personal massages, helping with hair wash, sitz bath for post partum hemorrhoids , etc -- so if that's what you're looking for would jsut be specific during your interview and set expectations. Overall I've been recommending to people to def use their doula insurance here! If I could do it again, I would still hire my other newborn specialist but also this one for infant care later.

After spending over $50,000 on postpartum care with Cooings, our newborn ultimately ended up in the…read moreemergency room after our caregiver repeatedly prepared infant formula incorrectly for five consecutive nights. Looking back, this was not an isolated mistake--it reflected a pattern of poor judgment, inadequate training, and lack of accountability. We chose Cooings because it positioned itself as a premium postpartum care provider, We believed the premium price reflected experienced caregivers, strong safety standards, and responsive customer support. The doula was featured as top doula on cooings website with premature experiences. However cooings told us in wechat right before the service that she doesn't have experience for premature. I breastfed during the day while the doula handled overnight formula feeds. Five days after the doula started, our baby became noticeably sleepier. We raised our concerns two or three times, but were repeatedly reassured that this was normal. On the fifth night, I happened to stay awake and watched the formula being prepared. I discovered the doula had been mixing one scoop of formula with only 30 mL of water instead of the manufacturer's required 60 mL. Despite our instructions and the manufacturer's directions printed on the formula container, this continued for five consecutive nights. As soon as we consulted our pediatrician, we rushed our baby to the emergency room at 2:00 a.m. on April 25. Watching our newborn undergo blood draws and multiple medical evaluations was one of the most frightening experiences of our lives. We informed Cooings immediately after the ER visit. Following such a serious newborn safety incident, we expected empathy, a thorough investigation, and clear communication. Instead, the only immediate response we received was a single "Go for it" delightful emoji, followed by a statement that the issue would be discussed with the doula. We never received any meaningful follow-up regarding the investigation or corrective actions. Instead, Cooings continued urging us to pay the deposit for a contract extension and warned that a late fee would apply if we did not pay immediately, even though we were still waiting for any meaningful response regarding the safety incident we had reported. We immediately stopped allowing the doula to prepare bottles or feed our baby. Unfortunately, additional safety concerns followed. We found our baby left unsecured in the Stokke newborn seat without the safety harness fastened. On another occasion, we found the doula asleep in a nursing chair while holding our baby, with our baby's face pressed downward against her chest. Around May 1, I developed a plugged duct. The doula offered therapeutic breast massage despite not holding any relevant certification. The procedure was extremely painful. My symptoms worsened, and on May 4 I developed a high fever, visited urgent care, and was diagnosed with mastitis requiring a 10-day course of antibiotics. While I cannot say the massage caused the mastitis, the experience raised serious concerns about performing therapeutic procedures without appropriate qualifications. Throughout the remainder of the service, we continued to observe poor service quality. Postpartum meals were prepared only occasionally. During the day, our baby was often placed in the crib with music playing while the doula rested. When our baby cried while she was eating, she often finished her meal first and relied on us to comfort him. Looking back, what disappointed us most was not a single mistake. It was the repeated safety concerns, poor communication, lack of accountability, and the complete absence of meaningful follow-up after our newborn was sent to the emergency room. Based on our experience, we cannot recommend Cooings to families seeking postpartum or newborn care. Update 10/2026: they ignore BBB complaints and delete wechat group.