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Yogurt Lab

2.6 (61 reviews)
Open 12:00 pm - 9:00 PM

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Disgusting floors
Valentina P.

I am shocked at the condition of this place. It used to be loved by our family, we used to come often and after the long winter we came again and I was appalled by the disgusting mess everywhere. Disgusting is an understatement. Not only did we have to stand and wait for the longest time for a worker to approach the cash register and check us out, but as soon as she finished she went into the back again to scroll through her phone (she put her phone into her pocket when she walked out and took it right back out as she was heading back there). The floors look like they haven't been washed in months, the tables hadn't been wiped probably once that day, all the topping stations were dirty and empty and multiple of the ice cream machines were pouring melted soup out, not cleaned out at all. The bathroom was filthy, trash was all over the floor. Everything about this place is revolting.

froy
Linda L.

I hate leaving a bad review but I have to agree with everyone else's review on just how filthy this Yogurt Lab is. Which sucks since there's not many frozen yogurt places left in the area. I've been here about 5 times now and each time I come in it isn't clean. The last time I came in the froyo even tasted a bit nasty (maybe moldy??) to me. I couldn't finish it just because the thought of it being bad yogurt just made me feel ill. The workers are all super nice but I think they're just very understaffed. I only ever see one person working at a time. Wish this place took their cleanliness serious.

empty satisfied customer
Gabby M.

This is a yogurt lab that is open until 9 pm everyday! do you wanna come clock in and clean and stock flavors and toppings? stop being rude to the working teenagers when y'all are being entitled! i've always had a good experience and they have my flavors that i want! #yayfrozenyougurt

Ryan D.

Would be a decent place to have froyo but the experience is marred by poor service and the need for a deep clean. I've been here a couple times and it's been the same both times. Waiting too long for an employee to come out of the back to ring us up and a store visibly in need of cleaning. There's often yogurt spilled and splashed on the floor and all over the machines. Your shoes squeak and stick and you're crunching toppings under foot. The toppings tables are a mess with toppings falling into other containers, stuff on the counters and on the floor. It all adds up to an unhygienic experience.

This isn't just one days worth of dirt.
Dana A.

I want to start this by saying I used to love Yogurt Lab so much. This wasn't my preferred location, but I know several locations closed. This one is the closest to me. The last time I was at this location was last summer. I don't remember it being like this. First off it's disgusting in there. I mean the entire restaurant looks like it needs a bleach scrub down. There was ice cream on the walls, the floor hadn't been cleaned in awhile, and the trash can yuck! The flavors will still the same. The actual toppings bars didn't look too bad, well not the part where the food was. The rest needed to be hit with the bleach scrub down. The staff was pleasant and polite. Please clean this place up. I remember all Yogurt Labs being nice places. I'd probably never visit this location again, unless you throw some bleach on it.

Kris T.

The yogurt tasted like paste. I got the birthday cake and cheese cake. When we went in no one was at the register until 2 mins, looked empty upfront but there were some customers. This place makes you pay for your size cups and then you grab your flavors and toppings, which is nice better than them weighing everything. After eating here were not satisfied, couldve gone to cold stone to grab better flavors. The line at cold stone was long.

Non-dairy strawberry with chocolate bits, Oreos, macadamia nuts and matcha mochi.
Suzanne J.

I was nearby, the weather was unusually warm and we had a hankering for ice cream which led us here. The concept was very intriguing and I was happy to see that they had non-dairy and sugar-free options however these accounted for only three of the 12 or so flavors so that was a little disappointing. I had the non-dairy strawberry which was really tasty. There are a ton of toppings which makes it hard not to go overboard. The hubby suggested that if we ever go back we should put the toppings in first and then the froyo. It would make it easier to eat and you won't feel disappointed when you get to the bottom and find out you've already devoured all of the goodies. They let you sample as much as you want. The sample cups are there for anyone to take which made it weird that you had to get the spoon from the cashier. There's not much seating inside and even though it was warm seating was not set up outside so if it's busy be ready to possibly eat in the car or standing up.

Bathroom never cleaned

This used to be our family's favorite place to come and enjoy a moment. The last few times I was here I was not happy with how dirty it looked but thought may be a bad timing and the place had just not been cleaned during busy shifts but tonight is really bad. The restroom looks like it has not been cleaned in weeks. You can see in my pictures how bad the sink is and I did not want to post a toilet picture so you won't get to see that...lol. The whole store floor was filthy and sticky. The soft serve area and topping area was absurd...we did not take any toppings, obviously. If it was not for the fact that my five years old daughter was so happy to come here, I would have left. We are in the middle of a health crises and there is not sanitizer to use after you have to grab the dirty entry door....I think you get the picture. Last time we come here. Too bad. Used to be a nice place. No respect for their customers. This customer likes to be respected.

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1 year ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

They never have any cookie dough :( ruins my experience... the raspberry yogurt is good though

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3 years ago

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7 years ago

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9 years ago

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4 years ago

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2 years ago

very unsainitary, nothing was wiped down or cleaned, all of the toppings were disorganized, their was a hair in my fro yo. gross.

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3 years ago

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3 years ago

loved all the flavors. Worker helped me figure out how to do everything and was very helpful. Definitely will be back.

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5 years ago

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6 years ago

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10 years ago

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7 years ago

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8 years ago

Good yogurt but disappointing on the pricing if you don't plan to load it or add any toppings.

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8 years ago

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5 years ago

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8 years ago

Absolutely filthy! People working were on their phones and there was candy and food everywhere and the floor was disgusting! Never again.

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6 years ago

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Review Highlights - Yogurt Lab

They're are a wide selection of flavors, so you know you can always find one (or three) flavors that fit your cravings.

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