Angel does a great job I love my nails with any crazy design I choose on Pinterest she's the bestread more

I went to get a pedicure at the location by Dunkin for my bday, wanted to treat myself to "the…read morepearl" which included a 30min steam. When the girl who sat me down told my nail tech what I wanted she very loudly said "what why?!" The first girl shrugged as the nail tech continued to complain. I told her I didn't want that one to just give me a regular pedicure I didn't complain about how rude she was. Today I decided to try their new location down the block and I wanted the pedicure with a 15min steam. The girl didn't do the steam and when I went to pay they gave me a coupon for my next visit. They didn't offer to take something off my bill which I thought was ridiculous bc I didn't even get the service I wanted so I left the coupon and won't be going to either location. I've worked in customer service my whole life and the service is bad. And these 2 situations were not the only time, I've heard the techs complaining before, just bad vibes.

This is HANDS DOWN *pun intended* the best nail salon I've been to in years. I have been a customer…read morehere for 4+ years and am always happy when I leave. The facility is clean. A movie is always playing which is great because you are there to relax while being pampered. Chen is a wonderful artist and he makes sure I leave happy. His attention to detail is amazing. They have flexible hours and they always answer the phone. If you're looking for a place to try, I absolutely recommend this nail salon over any other.

This place is very good.They are full of very talented workers who really make such a positive…read moreimpact on one.Believe it or not but this is were I met my lifelong best friend.In the 6th chair.she was doing my nails.all the servers all very nice and make you feel like your in good company.i have nothing but good stuff to say.i honestly don't think it gets any better than this Rainbow nail spa.Thank you if you made it this far.

Owner sold without letting anyone know. I was so upset. I started going when a mani was $8.00! I…read moreloved Sue. And now my girl Heather is gone. Why?????????

I have been going to 2B nail salon for years. It has recently changed ownership and is now Serene…read moreNail Lounge. I had a gel manicure and a pedicure on July 16th with Sunny. That was definitely my last visit. At the end of my service Sunny told me how much I owed her. I paid using a credit card and a gift certificate. I was in the process of taking cash out of my wallet for a tip. I laid $5 on the counter and then she handed me the receipt to sign for the credit card. I stopped taking more cash out to sign the receipt. Of course, I was planning on giving her more than $5. I just stopped to sign the receipt. Sunny then said, "$5.....that's all you are going to give me?" And she proceeded to laugh. She made the comment several times. A TIP IS FOR EXCEPTIONAL SERVICE. IT IS NOT AN EXPECTATION. You have lost a customer!!!!

Super clean and great selection of nail colors. The owner is super nice and all of the workers are…read moresuper friendly and great at their craft. I highly recommend.

Warm and welcoming! I come here for pedicures and it's always easy to make an appointment. The…read morechairs are comfortable for massages and there is a good selection of colors. My pedicures last a few weeks and they always ask if the temperature of the water is good. There's some street parking. I've never had a problem finding a parking spot here.

Had my nails done today as always an amazing place!!! Massage on shoulders n a great heated…read morepillow!!! N extremely friendly service My nails look beautiful !!! I love going there

Honestly SO disappointed. I've come here many times and never experienced such poor service. I had…read morethe young man for a pedicure and he rushed through the entire thing. I came to relax - not feel anxious. Everything he did hurt and he literally pushed and pulled my feet in and out of the pedicure tub. I think the entire pedicure lasted no more than 7 min at most. IF I come back, I will be sure to ask for someone else. I always liked it here. Completely unsatisfied.

I absolutely loved this nail salon.! It's modern, bright, and very clean, with a huge selection of…read morenail polish colors. I also love that the nail desk has a cell phone holder and a bag holder, which is such a beautiful personalized convenient touch! The foot spa options are amazing too. I especially loved the addition of the steaming machine; for me it really elevated the experience! They also offered complimentary water and snacks, which was such a nice touch that made me smile ! They have a masseuse on site Thursday through Sunday. I happened to come on a day he was there, and while I was getting my nails done, I treated myself to a 40-minute back massage with Michael for only $42. As a parent, anything that saves me time is a huge bonus, and this was such a convenient and relaxing experience. He truly has magical hands. He took his time and really focused on the areas where I had knots, which made the massage feel especially personalized a Overall, it was an amazing experience and such a great place to treat yourself.

I scheduled a first-time appointment at this salon and unfortunately, the experience was extremely…read moredisappointing. I arrived for my scheduled appointment and was left waiting without any clear communication about how long the wait would be. When I finally asked how much longer I would have to wait, the only response I received was that "someone would come and get me." There was no explanation, no estimated wait time, and no apology for the delay. As a new customer, I expected better customer service and professionalism. The lack of communication and the dismissive attitude made me feel that my time was not valued. Ultimately, I decided to walk out. First impressions matter, and unfortunately, this experience was enough for me to decide that I will not be returning. I hope the salon improves its communication and customer service because customers deserve to be treated with basic courtesy and respect.

I have been a customer for about 3 years now and would not go anywhere else for my nails! Everyone…read moreis friendly and the store is super clean. They take their time to make sure you walk out of there with the satisfied with perfect nails! For all the recent reviews I see about nails/polish chipping and what not, this happens- its nail polish! Sometimes gel chips/ nails break, its not the technicians fault, it's prob yours!

One of the women cut my whole skin and did not even apologize for it. It's been bleeding all day …read more I am in terrible pain and I think that I have an infection Unfortunately, I will not be coming back here

Tina, Tony and May are amazing! They really listen and work to give you what you want!read more

I love this place - I never have to wait and everyone here is so meticulous with their work. I feel…read moreso relaxed getting my foot massage or cuticle work done. I love trying out different dip colors and the massage chairs are so comfortable.