We had a really excellent experience with Cardinal Flooring. Ryan was great with keeping everything…read moreon track and making sure we got the flooring we wanted. He was also patient with this being our first major home repair and helped us find a subcontractor to work with (MJ Roofing, who I also really recommend.) The flooring was affordable but is also of top quality. We had Gage for our installer and he was awesome. Very professional and the floors look wonderful. I highly recommend Cardinal Flooring! We will definitely be back when we need more floors.

If I could give them no stars I would. We had them install flooring just over a year ago with their…read morerecommendation of the carpet and LVP and by November the carpet started to show wear. We started calling trying to get someone out to look at it and always got the run around of Bradley is gone, Bradley is Hunting, Bradley is the only one to do claims; no calls no show. I had to call to find out who made our carpet because there invoices do not show anything other then color name and totals, they told us they do this so people cant tell where they are cutting costs at. Finally I found out who made the carpet and called Shaw the carpet manufacturer, and had to take care of the warranty claim through them as I could never get a call back from Cardinal. I also tried to call Cardinal to see if we could get a copy of what the inspection report showed; still no call back. Mind you this is after the worst install ever, it was scheduled for 2.5 days, it took their installers 4.5 days with arguing between the installers in front of us. The installers didn't bring their own cleaning supplies, they used and burned up my vacuum to clean the carpet after it was installed, they left the garage door open during a dust storm with all our stuff in there and didn't care. One of the installers cut his finger and started bleeding, didn't try and clean up the blood on the NEW carpet, we had to clean it. They were staying till 8 at night getting here between 10am and noon each day. We went in and talked with the salesman and the owner and neither one of them cared about the experience we were having. If you want to look at flooring go to Franks, they stepped up when Cardinal wouldn't and made it right. Thank you so much to Franks and there installer Mike. They were done in 1.5 days while moving furniture too. Just a FYI you get what you paid for they were cheaper than everyone else in town but now we know why.

Professional, responsive, excellent! Thanks for working so nicely with us to re carpet our new home!read more

From the owner: When you're looking to update the floors in your home or business, it's important to make sure you…read morechoose quality products that can stand the test of time. For more than 40 years, local business owners Frank and Diane Rollins have been providing the residents of Klamath, OR, with quality flooring services and selections. Whether you're planning an expensive remodel, or looking for cost effective solutions to personalize your home, Frank's Carpets has everything you need to create a beautiful home at an affordable price. Stocked with an inventory unmatched by local competitors, their hardwood, laminate, carpet, vinyl, and porcelain is among the best selections in the industry. Their knowledgeable staff can help guide you through your project and help you find the perfect type of flooring to suit your needs. For unmatched service and competitive pricing, look to Frank's Carpets for all your future flooring needs. You can also visit them online to begin viewing their inventories.

Today Keith from Premier Flooring and Design came to check out the exposed tack strips on the…read morecarpet transitions. He didn't even charge us for the small job and we sincerely appreciate his professionalism and advice. We will certainly be giving them a call when the time comes to replace the floors.

Made a huge mistake getting my carpet from Premier Flooring. Carpet is nice, but installation was…read morean epic fail. There are numerous seams throughout my hallway, that are ridiculously visible and the worse part is my bedroom, where the carpet doesn't even touch the wall. Carpet was installed on 9/21 and I was back on the phone with Bre, our salesperson the next day. She has been to the house to inspect and wasn't happy with the install. Keith, a different installer came by in Oct, but refused to put on a mask to speak to my husband, a 70% disabled veteran. We told him he could work without a mask, but to speak with us in our home, we requested he wear one. He refused and left. Don't let the nice storefront or friendly customer service faces fool you, their work is crap. I have to see it every day. Bre is no longer looking for solutions to correct their problem, she's but the whole experience on ignore and refuses to call. Go anywhere else to get your flooring!

Had this company return to do a second room for me, my master bedroom. It is a pretty big room but…read morethey were able to accomplish the tear out and install in only a day and a half. Again excellent work and attention to detail. I would highly recommend Patrick and his wife for your flooring needs.

Hired Patrick to paint our newly installed wood fence. The install was by another company…read more He gave a fair quote and was quite responsive and we are very happy with the work. High praise to him for attention to detail and commitment to quality. The project took a little longer than we had expected (8 hours vs 3-4) as it was just a two person crew but based on how we priced it (labor + material) there was no issue. Sharing this more for awareness as he's more of a small business starting out than a crew with a branded truck ready to complete and leave. Very nice team will work with them again and very glad he supports many trades!

Could not be happier. They even got out a stain that the previous carpet cleaning company could…read morenot. Will definitely be using Heaven's Best again.

From the owner: Carpet Cleaning, Upholstery Cleaning, Tile and Grout Cleaning, Hardwood Floor Cleaningread more

This small company does such amazing work. Our carpets look amazing. The price is reasonable too.read more

Excellent service. Friendly and helpful staff. Carpet looks and smells great!…read moreI definitely recommend Smart N Kleen.