We had a really excellent experience with Cardinal Flooring. Ryan was great with keeping everything…read moreon track and making sure we got the flooring we wanted. He was also patient with this being our first major home repair and helped us find a subcontractor to work with (MJ Roofing, who I also really recommend.) The flooring was affordable but is also of top quality. We had Gage for our installer and he was awesome. Very professional and the floors look wonderful. I highly recommend Cardinal Flooring! We will definitely be back when we need more floors.

If I could give them no stars I would. We had them install flooring just over a year ago with their…read morerecommendation of the carpet and LVP and by November the carpet started to show wear. We started calling trying to get someone out to look at it and always got the run around of Bradley is gone, Bradley is Hunting, Bradley is the only one to do claims; no calls no show. I had to call to find out who made our carpet because there invoices do not show anything other then color name and totals, they told us they do this so people cant tell where they are cutting costs at. Finally I found out who made the carpet and called Shaw the carpet manufacturer, and had to take care of the warranty claim through them as I could never get a call back from Cardinal. I also tried to call Cardinal to see if we could get a copy of what the inspection report showed; still no call back. Mind you this is after the worst install ever, it was scheduled for 2.5 days, it took their installers 4.5 days with arguing between the installers in front of us. The installers didn't bring their own cleaning supplies, they used and burned up my vacuum to clean the carpet after it was installed, they left the garage door open during a dust storm with all our stuff in there and didn't care. One of the installers cut his finger and started bleeding, didn't try and clean up the blood on the NEW carpet, we had to clean it. They were staying till 8 at night getting here between 10am and noon each day. We went in and talked with the salesman and the owner and neither one of them cared about the experience we were having. If you want to look at flooring go to Franks, they stepped up when Cardinal wouldn't and made it right. Thank you so much to Franks and there installer Mike. They were done in 1.5 days while moving furniture too. Just a FYI you get what you paid for they were cheaper than everyone else in town but now we know why.

Carlos the installer asked if we had question and left his number In Case we remembered one…read moreHe did a great Job on the quartz countertop My houseis old and the walls were not straight he did everything to make it look good and straight No other installer would have done that extra work Great prices and material was better than I expected

Everything is great above tile depot!! Customer service is great and did a great job!!read more

Today Keith from Premier Flooring and Design came to check out the exposed tack strips on the…read morecarpet transitions. He didn't even charge us for the small job and we sincerely appreciate his professionalism and advice. We will certainly be giving them a call when the time comes to replace the floors.

Made a huge mistake getting my carpet from Premier Flooring. Carpet is nice, but installation was…read morean epic fail. There are numerous seams throughout my hallway, that are ridiculously visible and the worse part is my bedroom, where the carpet doesn't even touch the wall. Carpet was installed on 9/21 and I was back on the phone with Bre, our salesperson the next day. She has been to the house to inspect and wasn't happy with the install. Keith, a different installer came by in Oct, but refused to put on a mask to speak to my husband, a 70% disabled veteran. We told him he could work without a mask, but to speak with us in our home, we requested he wear one. He refused and left. Don't let the nice storefront or friendly customer service faces fool you, their work is crap. I have to see it every day. Bre is no longer looking for solutions to correct their problem, she's but the whole experience on ignore and refuses to call. Go anywhere else to get your flooring!

Professional, responsive, excellent! Thanks for working so nicely with us to re carpet our new home!read more

From the owner: When you're looking to update the floors in your home or business, it's important to make sure you…read morechoose quality products that can stand the test of time. For more than 40 years, local business owners Frank and Diane Rollins have been providing the residents of Klamath, OR, with quality flooring services and selections. Whether you're planning an expensive remodel, or looking for cost effective solutions to personalize your home, Frank's Carpets has everything you need to create a beautiful home at an affordable price. Stocked with an inventory unmatched by local competitors, their hardwood, laminate, carpet, vinyl, and porcelain is among the best selections in the industry. Their knowledgeable staff can help guide you through your project and help you find the perfect type of flooring to suit your needs. For unmatched service and competitive pricing, look to Frank's Carpets for all your future flooring needs. You can also visit them online to begin viewing their inventories.

We had a portion of our fence fall down while we were out of town. The neighbors called to inform…read moreus. I called Gundersen. He went right over and put it back up. I will keep his number for future work. Great job!

From the owner: My goal is to make sure you are happy with the product and service I provide and gain a…read morelong-standing relationship with a new client and friend.

ZERO star review! I went into Diamond to buy paint. (Because…read moreI would prefer to buy local) The sign states 15% off select Glidden Paint. As you can CLEARLY see, there is nothing that states what is the selected kind that is eligible for the discount. The picture advertised shows the "spread" as eligible so I assumed it was eligible for the discount but the manager Zoe would not honor the POSTED sign stating that if it doesn't ring up as a promo it doesn't count. Well, how as a paying customer am I supposed to know? I am DONE spending my money at this store and will shop at Home Depot from here on out! Do better Diamond-this town is too small for you to not honor what you ADVERTISE!

The carpet installers didn't turn up then when they eventually did they did a bad job. They…read moredamaged our screen door. They had to patch the carpet as well. We got a reduction in the price but that doesn't make up for the bad install.

My son is in the military and rents his house out in Klamath to military pilots in training while…read morehe is stationed overseas. He decided to do a remodel between tenants, and I managed the project for him. The job received 4 bids and Hay Residential came in as the second highest bid BUT was the most detailed and was more closely to what we estimated the job would cost. We completely remolded the master bathroom, added new floors to the entire house, fixed a broken plumbing line and replaced the drive through side gate. Jim Hay was very easy to work with and kept us updated with pictures since we don't live in the area. Jim offered cost-cutting ideas and we also contracted with him to do extra work. The job finished on time for the new tenant to be able to move in and start their pilot training. We plan to use Hay for future projects

Jim Hay has integrity. I can list five kfalls contractors right now who don't, but I don't like…read moreleaving negative reviews. Jim has some excellent generalized contractor's experience, and is capable of doing just about anything. I highly recommend Hay Residental Services.

Impact windows have been clouding over shortly after installation. I have paid more money in…read morehaving replacements re-installed than I did on original purchase. (warranty does not cover installation). Now, they're gleefully informing me the warranty for impact windows is 10 years but they'll gladly sell me some new replacements for 20k. (which also does not cover installation). So.....now looking at having to replace every window in our house with another brand. Probably should have done that with the first failures rather than hoping they would address their quality issues. So much money flushed down the toilet. Terrible company, terrible products.

first and foremost the warranty is useless when, yes, they supply parts but then it's up to you to…read morehire and pay to have those parts installed. the casement cranks are crap. Then, in order to match the outside color I felt forces to use them for my last two windows. ordered them in September, was told install would be December and now they're estimating March of 2026!! what the heck!! 6 months to get two windows!! it's ridiculous.

Amazing selection of out of the ordinary, gorgeous designs. Super nice patrons. A must do visit in…read moredowntown Klamath Falls.

From the owner: Yesterday's Plaza Provides Banquets, Catering, Bridal Shops, Wedding Banquet & Reception…read moreFacilities, Blinds And Other Window Coverings, Carpet And Rugs, Floors, Hardwoods And Vinyl, Tile, Slate, Rock And Granite to the Klamath Falls, OR Area.