A traumatic experience.
The shop is a banh mi place that also sells boba drinks called 'Aaza'. The menu makes it seem like they have a large range of drinks, but they actually only have a couple in each category. My sister and I were disappointed to see that they didn't have any flavored teas, which is what we always get.
* Mango Coco Pomelo: 8/10 - real mango fruit
* Passion Fruit Orange: 7/10 - couldn't taste the passionfruit flavor so mostly orange
* Boba: 8/10 - soft and chewy
While my sister was waiting in line to order the drinks, my mom needed to use the restroom really badly. However, in order to use it at all, we needed a receipt to prove that we were customers. We're completely fine with that, but there were about 10 people in front of us and the line was not moving at all. We pointed to my sister who was waiting in line and promised to show them our receipt afterwards, but they still wouldn't let my mom use the restroom. How ridiculous.
Another thing we found annoying was how they couldn't adjust the drinks. We just didn't want them to add any garnishes or fruit slices to the drink, but they refused. We found it weird considering it would actually SAVE THEM MONEY not having to add it to our drinks, but okay.
The layout of the shop itself was also really unusual. Although they have a beautiful mural on the wall, they only had a couple of normal tables and chairs on the right side while the rest of the place was scattered with cheap, plastic, short chairs. I think the goal was to make the customers feel like they were in Vietnam, but it was just uncomfortable. They're definitely way too low for the older adults and I have no idea how anyone wearing a dress would be able to sit down. Considering how easily you can kick the chairs and the 'tables' were just wooden boards on top of the plastic chairs, it's a lawsuit waiting to happen.
After waiting for what felt like forever to order, we also had to wait an additional 15 minutes for our drinks. When they finally came, it was only 1 and we had to wait for them to finish the other drink. When it finally came out, they forgot to add the boba that we paid for so we had to wait an additional couple of minutes. We interacted with 3 workers during our visit there and 2/3 of them were rude. They looked like the owners since they weren't wearing the uniforms and hats that the other workers were wearing.
I understand that they just opened, but a couple of things to keep in mind when coming to the shop:
- You need the receipt in order to use the restroom
- Adjustments cannot be made to your drink whatsoever
- Seating is very uncomfortable
- Waited in line for 20 minutes to order and 15 minutes to pick up our drinks
- Owners were rude
Don't think we'll be coming back. read more