Absolutely the Best Car Buying Experience!…read more I recently purchased a 2019 Dodge Ram 1500 Laramie from Auto Haus of Irvington, and I couldn't be happier! From start to finish, Litza, my sales associate, provided impeccable service. She was patient, knowledgeable, and made the process stress-free. Then came Sherry, the finance manager--an absolute rock star. Where other dealers tried to toss out my Capital One loan (9.21% interest) and push me into a ridiculous 14.5% loan with a sketchy bank, Sherry actually worked with Capital One and got my rate down to 8.25%! That's the kind of dealership you want--one that truly has your best interests at heart, instead of their own pockets. If you're looking for a trustworthy, customer-first dealership that will fight to get you the best deal, go to Auto Haus of Irvington and ask for Litza and Sherry. Tell them Calvin sent you--you won't regret it.

I got my 2014 Honda accord from them back in April. my car had little problems that they assure…read morethey would take care of. 2 months after purchasing my car my battery was not charging I called them because i have a warranty and they said their shop Would take care of it to find out it's not cover on my warranty and to then be told by the lady I HAVE TO FIND ANOTHER shop to take my car to. That's absolutely crazy. Just go to a real dealership

My advice for anyone who look for a Good dealer to buy a car…read more STAY AWAY from O'Gorman I repeat Stay far away They took my car back after just 4 weeks even I made a 4,000.00 down payment in cash Just because my full coverage assurance change to a basic they disable the car at night while I was doing uber And they said they would took it back if I can provide a full coverage insurance They took it back and made me sign a voluntary repossession It's a bunch of criminals I hate this place for what they've done to me. My 4,000.00 plus 4 payment because I pay every week just gone like... mhn zero stars you are now being warned!!!!!!!!!!!!warning stay away from this place !!!!!!warning !!!!!!!!!!!!!!warning !!!!!!!!!!!!!!you are being warned !!!!!!!!!!!!!!!warning stay away !!!!!!!!!!!!!

0 stars ! I would stay clear. They don't help your credit & the tracker in the car disables the car…read moreafter 1 missed payment. God forbid something happens to you when they do this. They do not call you before disabling your car. They send texts & emails. The manager will call you a liar & the employees give false information. Where everytime you speak to someone you get a different answer. Very unprofessional! They were even worst during the pandemic! As for mechanics- they can't handle volume! They will definitely teach you everything you shouldn't have to deal with, with you car company!

Posted a car for $3k, contacted them, and now asking $17k. Once co fronted with the dirty trap…read moretrick, the communication stopped. Stay away!!!!

Price of car is price no hidden fees..no bait and switch,don't come to look at car then they say…read moreanother customer put a down payment on it.

Amazing, fast pace! Barols took care of me like always, trust him with my car anytime, anywhere…read morebeautiful chef kiss

Just bought a x3 bmw from Omar. The car drives really nice and it is on great condition…read more Omar was comprehensive and understood my needs. He also have other nice cars. Pass by and talk to him or assistant. I'm definitely sure, he will help you get a nice car.

Great dealership with a diverse team! Jean was super helpful and speaks like four languages, making…read morethe process easy for a lot of customers. Cesar, the manager, went the extra mile by calling the bank multiple times to expedite my approval. Smooth experience highly recommend!

They add junk fees that they're not supposed to charge! DON'T BUY FROM THIS DEALER. They will rip…read moreyou off. They're not able to give an accurate itemized break down of their charges. They misrepresent fees and charge you for it. THIS IS PURE STEALING. Be careful when dealing with this particular dealer!

I responded by text to a car ad on Craigslist "By Owner." The person who responded said the car was…read moreavailable, and gave me details. Being in Queens, I asked how far he was into NJ from me. He told me and we arranged a date for me to come to see the car. He gave me the address; when I looked it up I discovered it was a dealership. I texted him and asked why he was posing as an owner. He began to verbally abuse me, including cursing and telling me to perform sexual acts on him. I said I was going to leave reviews on Yelp and other social media platforms, and send screenshots of the conversation to the local news, and he continued with the cursing and sexual acts. I'm really still stunned that a total stranger and an employee of a business would talk to a woman or any person like this. It was very aggressive, I am shaken up, thank God I didn't go see this man in person. DO NOT PATRONIZE THIS BUSINESS.

I bought a black 2007 Pontiac G6 GT from them a few months ago and, so far, I don't have any…read morecomplaints. My insurance company totaled out my previous car and I needed a replacement. I couldn't afford a new one, at least not one that I would want, so I went to the internet looking for a used car. I found a number of places with nice cars, but some had reviews that convinced me to keep looking. I don't think I found any reviews on this one, so I figured I'd give them a shot. Looking at their inventory, and not wanting a luxury car that would be expensive to maintain, I settles on the Pontiac. It had a few dents and scrapes, but nothing that would really stand out too much, and it drove well. The CarFax was mostly decent and it showed that it was well maintained. I ended up buying it and, so far, I'm happy with it. I was treated very well. I don't feel taken advantage of. Okay, the car had 125k miles on it. It's used, though, and what's most important is that I'm happy with it.

Mr Boseman and the entire staff were very professional and a pleasure to work with. Great car and…read moremany great cars couldn't decide which vehicle was better.

Dishonest dealership. I found this dealer through TrueCar, and it seems they don't properly vet the…read moredealerships they list. Before making the trip, I called because I live over an hour away. I specifically asked if the advertised price was accurate and explained that I already had financing through my own bank. I was assured that the advertised price was correct and that using my own financing would not be a problem. When I arrived, I was assigned to a salesperson named Richard. Unfortunately, he came across with a negative attitude and seemed more bothered than interested in selling the vehicle. After a short test drive, he informed me that the price had suddenly increased by nearly $8,000. When I reminded him about our phone conversation and the distance I had traveled, he casually said, "You know how it is--we have to get you in." That was incredibly disappointing. It felt like the advertised price was simply bait to get customers through the door. From there, the focus shifted to pressuring me into financing through the dealership so they could justify the higher price. I declined because my bank had already approved me for a great interest rate, and my insurance costs were already a significant factor. To make matters worse, Richard actually suggested that I insure the newly financed $45,000 vehicle with full coverage just long enough to leave the dealership, then switch it to liability afterward. Aside from being poor advice, that could leave someone without proper coverage and potentially violate the terms of their loan. Overall, this was one of the worst car-buying experiences I've had. If you're considering this dealership, I strongly recommend confirming everything in writing before making the trip--or better yet, shop elsewhere

Went online to place an order for oil drain plug washer, asked if I can just pick up quickly. Parts…read moredidn't see the order in the system, then purchased one in person. The guy send me something from his drawer, call me to cashier to pay. Then paid and found it's the wrong part. Calling to ask them send a new one, or I will leave comments. Here you see the comments. Do Not send your car to this shop.

We initially visited Metro Honda to check out a Certified Pre-Owned (CPO) CR-V, but were…read moreimmediately put off by a senior sales manager who was essentially selling snake oil. He claimed the car could be made "certifiable" for $5,000. It wasn't my first time buying a car, so I walked out right away. We stopped by Route 22 Honda without an appointment and were greeted by Juan David. We asked if they had any 2023 CPO CR-V EX-Ls available. He let us know they only had one on the lot and offered to show it to us. Unfortunately, we didn't like the color combination. He then checked their database and other lots for inventory that matched our preferences. Juan brought over a senior sales manager, Gio, who confirmed they didn't have the year and spec we were looking for anywhere in their system. He suggested considering a new CR-V instead. While we weren't planning to buy new, we appreciated the suggestion and were open to the conversation. What stood out was that neither Gio nor Juan pressured us or tried to push a sale. They were transparent about the out-the-door pricing and gave us a clear breakdown of the costs; no games or endless "let me check with my manager" delays. In the end, we purchased a brand-new 2026 CR-V from them. The price was fair, but more importantly, we were well taken care of. One thing I didn't like, though it's more about the dealership than Juan or Gio, is that they charge a fee for using a credit card. Covering credit card processing fees is part of running a business, and they shouldn't be passing that cost on to customers