This food is outstanding, I LOVE their guacamole & the portions are incredible! I usually get a…read morechicken burrito bowl & it NEVER disappoints the staff are awesome too! Quick service!

First time visit, the service was excellent. The food was excellent as well and the ambience with…read morethe southwest theme inside we both had burritos one with pork and one with chicken and they're both excellent sizes and portions. Look forward to our next visit.

this is the worst place I've ever been to. It takes more time. The food is disgusting. The workers…read moreare terrible and lazy. They're not helpful.

This Wendy's is terrible do not waste your time. They over charged us for a burger and when we…read morerealized and went inside they refused to give us a refund or any form of compensation for overcharging. Also last week I tried to stop at this location before work and there was a line of cars wrapped around the building in the drive thru while 3 employees sat outside hitting vapes. Terrible staff.

Most inefficient and rude McDonald's I have ever been to. Drive thru service is slow and made…read moreerrors on order. Always double check what you get before you drive off. Just awful and disappointing!!

They keep the bathroom locked all the time... Is this really that bad an area??? Go to Dunkin...read more

Sorry forgot picks but every time we eat there it's super good food!…read moreService is kind professional with a smile! Ambience busy as always at the Chicopee location.

Idk how they do what they do so well, but they do. By far, the best fast food experience anywhere…read more Other fast food chains don't even come close. The friendly and helpful staff, quality of food, and speed of service are all levels above.

I waited 40 minutes for my food. they complained. couldn't even give me the refund I wanted. food…read morewas cold. didint even try to help. they were rude and I was trying to be nice since uderstaffed but people were getting there food And they didint even start ours. I am angry.

While I wouldn't go as far to say that it was bad, it certainly wasn't the best experience. The…read moretables were dirty as was the bathroom. The staff were nice enough but SO slow. The organization was extremely weird. They have people bouncing back and forth between roles. The person who looked like the manager seemed actively obstructive, changing up staff, and confusing her workers. One person didn't have access to the register and was called to run it. He then had to wait some time for the manager to punch him in. Then he had problems putting in the order and needed help. Then he didn't know where to get the food. Yikes. They are also quite stingy with sauce. The soda machine is self fill so I saw lots of people just stealing soda. I only stopped here because it was on the way to something. I wouldn't come back.

so great my favorite one i go there every time and the workers are kind a sweet and the food is so…read moreso good i love it

I'm sorry. I just love Taco Bell and Westfield has a great one!!! Best Taco Bell I've been toread more

They use all fresh ingredients just as if you were to make it at home. If you have yet to try Five…read moreGuys and aren't a picky eater at all, you HAVE TO try the regular or little bacon cheeseburger with lettuce, tomato, pickles, mayo, mustard and ketchup on it. TO DIE FOR. So many flavors mixing together and it just works so well. Their shakes are super creamy and smooth too. Fries are always super hot, crispy, and fresh. This particular location is pretty clean and COULD be cleaner but you shouldn't have a problem finding a spot to eat in unless it's lunch or dinner rush. You can stand right at the counter and watch them grill your burger and put it all together which I think is pretty cool since there's not a lot of places that let you do that. Price wise, they are a bit more expensive than McDonald's or Burger King burger BUT so worth it because of their freshness.

Been there few days ago in the middle of the day. Tasty burgers. Friendly staff…read more The interior is nice and clean.

The young blond girl working the window needs counseling. She hands me 3 heavy drinks and a…read morecollector cup in one flimsy drive thru tray and I grab it and it folds in half. 2 of them fall out. I said the tray should probably be double so it's thicker. She then says to me... people usually grab it different. Like passive aggressively insinuated it's my fault. Also when I got to the order screen it looked out of order. Said no connection. I couldn't back out because someone was behind me so I went to the window, because I was just picking up an online order that was already paid for. She says to me (same girl) you could've told us at the window, we could still hear you. Really? It looked like a broken down computer. I have never been treated so badly by a snot nosed inexperienced child handing me food. In all my 54 years And to.top it all off, I ordered sauce and got none. And no 1 straw for 3 drinks. No respect. I am so irritated right now I go to that BK all.the time and have Never been treated this bad. The guy that works there a lot is fantastic.

Its fast food. But actually... it's not fast. AVOID the DRIVE THRU. You'll wait SO LONG. Food is…read morefine but DO NOT GO THROUGH THE DRIVE THRU. They'll apologize for the wait but they've been doing this for years now. Again, the food is fine and it's relatively clean inside. Staff is friendly but if you order thru the app, go inside and pick it up. DO NOT ISE THE DRIVE THRU!