Patrick and Joanne were amazing to do business with. They paid attention to all details and the…read moresale went very smooth. Patrick is a true SME with many high end exotic cars. No pressure sales ....the safety check was top notch and when I picked up the vehicle it was pristine! I plan to use this shop for all maintenance moving forward. I highly recommend this dealership Dr Tim Crader

My family has purchased 3 cars from here. One for myself, a car for my grandmother and my teen…read moredaughter. They've all been serviced exclusively by their shop as well. I can't say enough nice things about Patrick, the owner. He is kind, fair and knowledgeable. John in the auto shop is a gem. He once spent 20 minutes online shopping for tires with me over the phone. I call them with any car issue and trust them implicitly to help me. I can't really imagine buying a car anywhere else. First purchase was 2019 and the car still runs great. Don't hesitate to do business with them.

I had an incredibly helpful experience at Girard Nissan! My service mechanic, William M., had me in…read moreand out in about an hour and completely resolved the issue with my Nissan Cube. He was quick, professional, and got me back on the road in no time. I've been reluctant to use dealerships for service in the past, but this positive experience has definitely changed my mind about using a dealership in the future. Thank you, William, and Girard Nissan, for the great service!

Online appointment system makes service appointments flexible for you to choose the best time and…read moreday that works for you. Remember to drive right up to the garage door to cause the sensor to open the door. Check in for service was quick and easy. They have a nice comfortable lounge available. Coffee to drink and did see a small fridge with some soda there. It did seem like they took out a couple chairs though. Our experience was good, oil change and tire rotation was done within an hour.

This is our second purchase from Valenti in less than 6 months. My wife and I both needed a car…read moreand specifically drove past other Subaru dealerships that are closer to our home after reading positive reviews about Valenti. And, let me tell you, we couldn't be happier with our decision. 1. Car buying doesn't have to be painful. We both used the same Sales Expert, Carlos Pineda. Carlos is knowledgeable, friendly, genuinely cares about his customers and is looking to create lasting business relationships - he's not just looking to "get the sale". He was responsive and thorough at every interaction. I cannot recommend him highly enough. 2. Car buying doesn't have to take all day. When the Business Manager knows what he's doing and isn't looking to sell you something you don't need or leave you waiting to make you "sweat it out", it can be incredibly painless. Bo Cranick had everything ready to go, was well prepared and is an expert at what he does. Again, thorough, kind and genuinely cares about his customers and the business. 3. We've got free oil changes as part of our purchase and I will gladly drive to Valenti to do it. We were introduced to the Service Team and felt like valued customers. I can only assume that this means that the dealership is run properly from the top down. You can tell when you're dealing with a business that has a good culture and while good culture and car dealerships aren't often thought of in the same sentence, Valenti is proof that it's possible.

We drive 45 minutes so that we can work with the service department @ Valenti Subaru. Craig and…read morehis team have a sincere commitment to help every customer with topnotch professionalism. I've had relationships with 3 dealers over a course of 40 years. Valenti tops the list of great Subaru dealers. Customer service is a priority. You can trust the Valenti crew - sales to service. One less thing to worry about...

A huge thanks to Pat and his crew!…read more We're here on vaca and our car broke down. At the end of the day yesterday, Pat generously offered to look at it first thing this morning. As promised, we were first! Joe quickly figured out it was the battery. Within 30 mins, he installed a new battery and off we went. Everyone we talked to at Pat's was fabulous: both very professional and nice! Joe also shared some valuable wisdom about used cars (we're in the market for one)... super helpful!

Went to garage twice on his schedule and after promising to call me once reviewed what was needed…read moreand to make apt ,.. I wait a week. I called after that and he made same promises. But, never honored his word.

My fiancé and I needed a car and needed one ASAP and JJ was more than helpful he was down to earth…read moreand very knowledgeable about the vehicles we were interested in. He made our experience of buying a car so much better,he listened to what we had to say a worked with us, we walked out with a beautiful 2019 jeep. If in future we need another vehicle we will definitely go back here.Thank you

Just my own experience, buy here at your own risk…read more In 2012 I purchased a 2007 Jeep Patriot which became the worst car I have ever owned. Days after I got the car the door locks were not working. They took about a week to fix it, which means I had to leave my car unlocked everywhere I went. They sold me a warranty for 3years/36k miles for about $3,000. Useless. Within months the car suspension was making funny noises, they said everything was "normal." I took it to a shop and they said it was the ball joints and the warranty would not cover them. A $300 fix. One morning a year after that and about 12,000 miles driven the car would not start, I went to them and explained them what was happening and asked if the warranty would cover whatever was wrong with the car. They said it might cover it but with don't service cars. I mean really?! They sell me a $3,000 warranty, which they probably got for $1,000, and they can't back it up?! And how about that big building in the back with a big sign that says SERVICE DEPARTMENT?? Again, I took the car to a different shop and they told me the starter went bad and that I had to pay a $250 because the stupid warranty would not cover the whole bill. Since then I am in about $5,000 in repair costs, and a car that is worth half of what it owes. I will NOT BUY HERE again and I will NOT RECOMMEND it to anybody.

We recently brought in one of our older vehicles to Valenti of Westerly for a diagnostic check for…read morean oil light and a check engine light. Kevin, Harvey, and Mike were the poor guys who had to deal with our mess of a car for TWO weeks! They were so patient, kind, and did absolutely EVERYTHING possible to help us. The service was wonderful and so were they. Thank you!!!

I recently purchased a 2025 TUNDRA from Valenti Toyota, and the experience was outstanding from…read morestart to finish. Rocky Sposato & Kathy Urso were absolutely amazing to work with- professional, friendly, and genuinely committed to make the process easy and enjoyable. While I did receive a fantastic deal on the truck, what truly set Valenti apart was the exceptional service and personal attention that I received. there were no sales games or pressure tactics- just honest stright-foward communication that made the entire buying process comfortable and stress free . I highly recommend Valenti Toyota to anyone looking for a dealership that values its customers and delivers top-notch service. thanks again to Rocky and Kathy for making this such a great experience!

Went in for a fuel line and serpentine belt replacement. Technician failed to identify both fuel…read moreline were leaking. Charged me for two separate overnight delivers. One overnight delivery took 2.5 days, the other too 3 days.(no idea how that warrants such a exorbitant cost...neither were overnight. The service writer (Steve) did little but make excuses. What should have been 2 days ended being 7. (Delayed repair prevented me from spending time with my daughter's fishing). When I went to retrieve the vehicle the service writer (Steve) again made excuses but did come clean on the fact the sevice mechanic failed to provide the expected diagnostics. The experience was extremely disappointing. I expected Valenti Ram service to do better. I will look for another vehicle service (maintenance) provider and will ensure all my friends, family and colleagues know about the terrible experience i had at Velenti Ram, Mystic Ct.

My wife has purchased 2 vehicles from Valenti and although we like the salesman we dealt with the…read moreservice department is a scam! The first vehicles was a Jeep Patriot and everything was great with the vehicle until after the warranty ran out. All of a sudden it needed $4,000.00 worth of suspension work and it was dangerous to drive according to the service tech. We also get from the dealership that this is a problem with the Patriot so we decided to trade it in and we purchased a new 2019 Jeep Cherokee. Fast forward to 2024, warranty expired, 2 payments left on the vehicle that has less than 50,000 miles and my wife brings it in for the "complimentary oil change". When my wife gets there she mentions she feels a bit of a vibration once in a while and can you check it out and please rotate my tires. The service advisor comes to speak to my wife and this is what the "ADVISOR" or whatever person tells her( and its also on estimate invoice). "Brake pads are at 8MM but rotors are warped with rust ridges and rust on the backside. $1,350.00 plus tax. Driveshaft bearing leaking from input transmission estimate to replace is $2,025.00 plus tax. Rear shocks leaking $589.00 plus tax. Estimate total $3,964.00 plus tax. What a coincidence, close to $4,000.00! So my wife, just absolutely amazed at the outcome of an oil change, tire rotation and "Multi Point Inspection ask for the video walk around of the issues as Valenti did in the past and was told "we don't do that anymore". Asked for pictures, which she did finally get, but was told they were on the techs personal cellphone and she couldn't get them. THEN, she was asked when she wanted to schedule the repairs. My wife absolutely refused to schedule, explained she was going to discuss with me, her spouse, and we would go from there. Then the "scare" tactics begin-your driveshaft may fall out, your brakes may fail, yada yada yada. She told them to get me my car as I am leaving. They also said they test drove the car but my wife never seen it leave? Teleportation, super secret entrance/exit nobody can see, underground tunnel? SO....we brought the vehicle to my mechanic and he will be looking everything over and HIS estimate for a complete brake job is $500.00 cheaper before even taking the wheels off. As far as the vibration I wonder if Valenti balanced the tires before rotating? BOB, you lost a customer and I wouldn't advise anyone to use their service!

Had a fantastic service experience from Tyler at the Chrysler center. Really good people in that…read moreentire department. They fixed my issue quickly and provided a loaner car as a courtesy. Incredibly nice and knowledgeable people over there!

I walked in with my wife to take a look at the new Dodge Rams. At first I didn't know if I was in…read morethe showroom because it was outdated and very messy. There were people sitting there but no one looked up at me to acknowledge me. I then made my way over to the place where there were some brochures and accessories, again very cluttered. Finally a friendly gentleman greeted us and a answered some questions and then it was out for a test drive. I don't remember his name but I think he only had one hand. He present the vehicle and I was very impressed by how nice he was and how he answered my questions. Also he did not push me for more information when I only gave my email. It was an awesome vehicle and I really enjoyed the test drive. I would probably by a truck from this Dealer because of my great experience with this sales person.