Went to garage twice on his schedule and after promising to call me once reviewed what was needed and to make apt ,.. I wait a week. I called after that and he made same promises. But, never honored his word. read more

They were very rude to me for no reason- condescending, etc.... I will never go back.

Excellent place for car repair in Westerly area. Very professional and courteous and work is done in timely manner. Pat and his crew are the best. read more

They got my car in quickly, are reasonable, and a great find for a Subaru owner. Nice family business.

Very honest mechanic. We've been using him for about 10 years. We've saved so much from his honesty. Best deals on tires here! We always come here for inspections. read more

Pat's Auto Center - Auto Repair Near Me - Westerly, Rhode Island

Have a 2006 Toyota Tacoma that needed the front wheel bearings replaced. I called around westerly and nearby Connecticut for pricing. Not only did Pat's come in lower than everyone else, they were the only ones that broke their pricing down by labor, parts and tax. Dropped it off and got it back the same day. Very happy with the professionalism, pricing and service. read more

A huge thanks to Pat and his crew! We're here on vaca and our car broke down. At the end of the day yesterday, Pat generously offered to look at it first thing this morning. As promised, we were first! Joe quickly figured out it was the battery. Within 30 mins, he installed a new battery and off we went. Everyone we talked to at Pat's was fabulous: both very professional and nice! Joe also shared some valuable wisdom about used cars (we're in the market for one)... super helpful! read more

Pats Auto Center was recommended to me and I'm glad it was. Price for new exhaust was very reasonable and the work was done in less than a day. Will definitely go back to fix other issues with my car. read more

So I came here from some searching and a recommendation. I had previously failed a state safety inspection at Slaters Exeter Auto Repair for warn out sway bars. Slaters tried to charge me double for parts to fix this. After calling around and a friend giving me a recommendation I landed here. Pats is very honest and helpful. They explained to me what Slaters failed me for and gave me a real honest price for it! They even brought me into the garage and showed me exactly what the problem was! They told me since it was in the state systems it had to be fixed and they would help me out with the state inspection sticker so I do not have to go back to the crooks at Slaters again. I would highly recommend Pat's they are very kind, honest, and helpful. They will be willing to explain and help with anything that is wrong with your car if you are someone with lots of questions. read more

DO NOT GO HERE. Here's what happened to me: my car needed a new inspection sticker, and it wasn't going to pass, my car needs some work. Rather than explain to me what the issue was, the entire staff was rude from the moment I arrived. Evidently they have a very strict mask policy, and because I have been doubly vaccinated and didn't know that, obviously I wasn't wearing a mask. You'd think I was a serial murderer by the way they treated me. After rudely informing me of their policy I apologized and offered to get my mask which was in my car. They wouldn't let me near my car to retrieve it, therefore I couldn't wear a mask. The whole thing was ridiculous. I apologized and mentioned that they really should have a sign indicating their mask policy. Seconds later, they all decided to kick me out, saying they didn't wanna argue, using vulgar profanity and telling me to leave. They REFUSED service to me over something that could have been kindly handled. I implore you NOT to use this place, as these people all need attitude adjustments. I have never before been treated so poorly. In a time when we all could use a little kindness and understanding, this place has the policy to tell their customers to, and I quote, "get the F*** outta here." NOT COOL. To make it worse, I drove away without my current registration, so upon returning to get it back, the mouthy one comes out yelling at me "I TOLD YOU TO GET THE F*** OUTTA HERE!" I quietly entered the office, and asked for my registration back, all while Mr. Mouth was going off still. I don't know what's in the coffee here, but these people have no right treating customers this way. In a town with SO MANY mechanics to choose from, they don't have the luxury to act that way. I've never been so worked up over nothing before. Take your business elsewhere!!! Maybe, just maybe, this people will wake up on the right side of the bed one day and realize their behavior is terrible. read more

I don't recommend them at all they said that they changed my oil and seeing the sticker that showed that it was never changed and was charged for it. At least admit fault. Did not like it's nothing. Terrible read more

Thorough and reliable service. Price is reasonable. Will do a while you wait oil change if scheduled in advance

I had my car inspected at Pats. Everything was great and went smoothly and there were no unexpected additional costs (in the past I've gone to a chain auto place for inspection and there always seems to be an extra repair that absolutely has to be done). They even fixed a few little things that I forgot to mention when I dropped it off! The price for inspection an an oil change was very reasonable. Everyone was friendly and I will definitely go back the next time my car needs anything. read more

I have been going to Pat's for a while now for my inspections. The guys there are very nice and very thorough with their diagnoses of my Jeep. They always think of the customer first. The pricing is very good as well especially in this economy where you have to spend so much on everything else. His service and pricing fits well into my budget. Always a job well done. I recommend anyone looking for a mechanic to check Pat's Auto Center out. You won't be disappointed. Brenda is a peach both on the phone and in person. read more

I've gone to Pats for years. He and his staff are top notch. I've had an occasion where I thought I had a problem with my car, had him look at it and then didn't charge me a dime when he found that there was in fact no issue with it. One of the things I really appreciate about Pat and his staff is that they don't "talk down" to you if you don't know a lot about cars, they are really good about keeping things in laymans terms. They won't try to upsell you on something you don't need, they'll just tell you the truth and help you make an informed decision. The only downside for me personally is that they are closed on weekends but its not a huge deal. read more

I brought my Bronco to Pat's and it wasn't in the best shape. They were nice enough to take me in the same day I called with no notice or appointment. When I got my truck back after a tune up it runs like new and all at a fair price. I would highly recommend Pat's to anyone looking for an honest mechanic and I'll definitely be back in the future. read more

Stopped by for 4 new tires on the '01 Volvo I am trying to fix up to use as a winter/utility vehicle. Pat's gave me a great price (cheaper than Tire Rack), installed it within an hour (by appt), and even gave me tips on how to repair my exhaust leak and brake bleeder valve I broke off. To top it off, they filled out my warranty paperwork, put it in an envelope and even put a stamp on it. Contrary to the typical stereotype of small garages, this place is immaculate. The waiting room/foyer is small, but it is clean with comfortable chairs and music. The bays are not crowded full of junk and I didn't even notice a spot of oil on the floor. The front lot is large with cars parked organized and the locked back lot is large as well for long term jobs. Staff is very friendly and helpful. Heather, scheduler, office and cashier allowed me to come in even though I was late by an hour from the time they slotted me in for. (I had to try to bleed my brakes again, did a brakeline replacement and they were still very soft). David, mechanic, replaced my tires within in hour. Also let me know where the exhaust leak was and best way to fix it. Pat, owner, still works in the garage and is very honest. I would take all my vehicles to Pat's again for typical maintenance/OEM replacement. Not sure how they are about modifications. I would highly recommend this place. read more

Great Place. One morning, I had driven 60 miles to Westerly RI from CT. Once there, I discovered that I had a stowaway moving around inside my wheel well behind a shield/ valance. It was a LIVE Possum whose tail was hanging out a small opening in the bodywork. After about an hour or so of trying to remove it in every way I could think of I realized it was beyond me. I looked online for a garage that had real mechanics..not just 'parts changers' and found Pats. I drove straight over . They couldn't have been nicer. The mechanic jumped on opening up my wheel well and followed up with inspecting the underside of the car up on the lift. Turns out he possum had escaped somewhere along the way. Pat's was 100% great. read more

The girl at the counter is Awlays rude on the phone and in person! I been getting my state inspection here since 2003 and she always tell me it's a wait for weeks due to how busy they are, test two times the owner was able to get me in the same day! She roll her eyes and huff and puff at you when you first walk in! She tell you that you must show insurance and all these other things that have nothing to do with inspection! Talks very rude on the phone! I still return because the owner is always polite and helps out in every way , but after seeing and hearing how Heather treated me and others, I won't return! She gives a bad look on a good Family business! read more

Towed to pat's .... great communication .... friendly staff ... job done on time / under budget. Highly recommend :)

They are the nicest people I have every met. Like not just at an auto repair shop, like anywhere. My car broke down on 95 N and I picked them because of the reviews on Yelp. They set up a system where I could get a rental car, have my car fixed and have it back within a week and when I realized that I needed to go somewhere else, they canceled everything no problem and got me a quick tow to the place that I needed to go to. They even tried to get me a good price on my rental car. If I lived I the area, this would be my go-to shop. read more

So glad I found this place. I have an 80s Honda for weekend fun and their Mechanic/Joe is a Honda lover and expert! I also started taking my daily driver there. Friendly service, fair prices, and when I've brought my car in for services I thought were needed, they told me it wasn't needed. They didn't want to charge me for unneeded maintenance or parts. Talk about honesty! Such honesty can be rare in this business so it's really appreciated read more

I love Pat's Auto. They have kept my 2004 Sebring running against all odds. Two thumbs up.

We were on vacation the week of 7/22 and the master cylinder on my wife's car went(of course it waited til vacation)! I called around and although Pat's wS booked up with jobs, they took on the job! Pat's daughter who dealt with me on the phone (please forgive me for not recalling your name) was knowledgeable and courteous! I have nothing but praise for this establishment!! read more

I have used Pat's several times for my truck and my wife's car. Pat 's has always provided a very reasonable price and has done quality work. My son took his girlfriend's car to Pat after gettin a quote from Midas. Pat was able to save them $65 on the work. Great Place - The best around read more

Wow! An honest and fair mechanic. I came in to have my splash guard fixed and they also found that my oil was low. Everything was done fast and they even recommended an oil treatment that they didn't try to sell me! read more

CONSUMER BEWARE!! The worst service, mechanic who claimed he knew everything broke the band and tire sensor on the tire. Worst part is they tie wrapped it back on to make it look just fine. Only to find put the wrong size tire on the vehicle. Horrible mechanics and service!! read more

Incredible service. They treat you like family. I highly recommend Pat and his team for any car work.

This is one of the BEST Auto Repair Shops around. Not only is the Service Friendly, they're very Professional and Know EXACTLY what they're Doing. And, here's Something you Don't find to often in this sort of Business, they're HONEST! And the Mechanics are GREAT! They can Pin Point the Problem and Fix it within a Reasonable amount of time while doing a Outstanding Job with the Repairs. This Place is Highly Recommended with Two Thumbs Way Up. I'm fortunate to have them as my "Go to Place" if I Need any sort of Repairs on my Car, and if you are having issues with your car, you'd be hard pressed to find a Better Place than Pat's! read more

I don't even know where to begin about how wonderful this place is. First of all, honest. To me the most important characteristic when it comes to your car's maintenance. They fix only what needs to be fixed and refuse to upsell you on extras, like so many other establishments. Second, expertise. The team at Pats has kept all of my family's cars running in mint condition for years - all our friends go there now too. My go-too mechanic is Chris; thank you Chris! Third - communication and respect. Heather, especially, treats every customer with the utmost care. She lets you know what is happening with your repair in layman's terms and never keeps you guessing. They offer to drive you, pick you up or arrange rental cars for longer waits. Pats is a family business run by the namesake himself - each and every one of the team treats their customers like their own. I'm a tough critic who has owned many cars over my life and there is nowhere I would go to have my car serviced other than Pats. Period. I honestly wouldn't want to own a car if I couldn't take it to Pats for service; I would give Pat and his team 10 stars if I could!!! read more

Don't bring your vehicle anywhere else! This place is awesome, I've had my Jeep in the shop twice this month and both times it was a great experience. The mechanic that worked on my Jeep took his time to really explain to me what he had done. He seemed to genuinely care about my vehicle and making sure my needs were met. The woman that I spoke to over the phone was also delightful to work with. She also seemed to truly care about my experience with their company. If you want your vehicle in good hands and also not want to be ripped off, bring your vehicle here. At no point did I feel like I was being taken advantage of and I will continue to come here for all my automotive needs. read more

So awesome! They were able to help me right away! Nicest people, and very efficient. I went to Pat's because of the great reviews. People were absolutely correct, they were great! read more

I went there because I was recommended by a friend and the young woman, I think her name was Heather, was so rude and nasty I cant believe that someone like her would be in such a position at a small mom and pop shop. Her demeanor was one of arrogance that should not be tolerated in a professional business! As I sat there waiting to be helped I could not help but over hear her talking to a customer about how incompetent her father was and how the business would be closing by the end of next year. As a woman who owns her own business I would NEVER allow anyone to work for me with such discontent and disrespect to me and my livelihood. I later took my vehicle to another shop located not that far away called Ashaway Service Station, the gentleman there was so nice. He was fair and honest and was able to help me right away in the professional manner in which I felt I deserved. Thank you to Ashaway! read more

My daughter had an ignition coil problem returning to college. J.D. took my daughters car in and replaced the coil within a couple of hours and it was the going rate. Honest and professional. Called me at my home after the repair. Way to go Pat's Auto. read more