Super cute spot in short north. Walked in on a whim with my bf and enjoyed our experience start to…read morefinish. The staff is super friendly and so helpful when selecting scents, even helping my bf when he messed up the scent of his candle. Same day pickup and the best smelling candle I own. Loved this

I stopped by to find my baby sister a souvenir since she's all about scents. The shop is very cute,…read morewith a clean/modern design. I spent a good bit of time just sniffing their inventory and deciding if I wanted to make a candle. I ended up buying a two candles and plan to return for the candle making class with a friend.

Had an amazing experience here for Mother's Day with my mom, Grandma and Aunt. The staff here are…read moreabsolutely phenomenal and the selection of different scents is amazing. My only complaints is I feel like the cost of the candles is a tad bit high for the size that they are, but I do understand it is the customization you're paying for. I would 100% come back over and over!

We had a great time at Penn & Beech the other week. I made a spring candle and there were so many…read morescents to choose from. Picked my candle up a few days later!

Looking for a hands-on activity for you and a group of friends then look no more. Make your own…read morecandles with Penn & Beech Candle Co. It is located off high street in Worthington. Parking available out front of the shop and around. Reservations are highly recommended. We had a group of 6 ladies so we booked ahead. Let me start by saying the staff was friendly and patient. Eager and excited to assist us. We were given a clip board and a pen to jot down our favorite scents along the wall not worrying about the combo so much. Then we sat down at our table where we had a brief consultation with a staff member that help guided us with matches. I was able to smell the oils in their respective bottles and then combined into jiggers. I made 2 separate medium size candles and mixed Sandalwood + White Tea on one and English Ivy + Eucalyptus on the other. Our staff member provided us the hot wax in a glass container to pour the oil mixture into to stir and combine. We made labels for our candles and the staff member would take care of the rest. It takes 2 hours to set and can be picked up prior to 14 days max. Excited to pick up the candles and to burn them at home. I was told I could bring the candle container back in when finished to get a discount on reusing it again. Will be back for sure!

I've been to the location when it was The Candle Lab and the experience was about the same as far…read moreas the process. I do think the amount of scents is much greater with P&B though! The shop itself is super nice and clean. The location is great because Dewey's and Graeters are within a short walk. I made a sandalwood, Jasmine, & champagne candle and it's perfect. Not too sweet and very subtle. My only complaints about our visit were the two employees were pretty unfriendly. They did not offer much help and were fairly hands off which I think is pretty important in this shop. I would think that most people coming in don't know what scents go well together (I know I didn't!). Based off this experience, I would have a difficult time going back to this location or suggesting it. I don't want to be harsh, just honest. The concept itself is really simple and a fun way to get together with friends or for a date night though!

The service, selection, and options were all so great! I loved the atmosphere. Fun, would do it…read moreagain!

Super cute little shop!!!…read more Attended a bridal shower on a Sunday. Was such a super cute venue and so unique for a party! The decor was so fabulous, seemed like a mashup of cozy, modern, rustic chic! The host, who must have been the owner, was so attentive, I can tell she's very passionate about providing high quality service and ensuring a fun atmosphere! The selection of scents were broad and also very unique! They had fall scents behind the counter to use so that was even more awesome that they rotate scents based on the season! The showers was a few hours long so we had plenty of time to enjoy some food from the shower and also make a candle. We were there long enough to take our candles home with us after they dried enough. Would definitely recommend this venue for a fun party idea!!!

My friend saw this place while we were driving through Lancaster today. We walked around for a…read morewhile and it was really cool they have many different things not just food stuff but appliances ,pet supplies bedding,very eclectic and very interesting. We almost bought a cat cat condo For my friend's cat but it was a little too pricey maybe next time.

We always find something to take home when we shop here. Tonight was no exception. The store is…read morepacked with excellent deals on all kinds of merchandise. There isn't much room to maneuver the carts through the aisles, but that is only due to the boxes and boxes of great deals throughout the store.

Lancaster Greenhouse is a gem. Wonderful service from the first call to the delivery. Highly…read morerecommend.

What an amazing find!! They had an amazing selection and so many awesome plants with really…read morereasonable prices. The staff was so sweet and friendly, they went out of their way to make sure our experience was pleasant even though they were in the midst of switching up decor. I stumbled in because we were in the area but we will definitely be making the hour trip back to get plants for the summer.

Lowe's in Lancaster, Ohio. When you buy a top of the line refrigerator and are told that it will be…read moredelivered on a specific day, you assume they're telling the truth. Took the day off of work to wait around for NO ONE TO SHOW UP! No phone call, no text, nothing! Went to the store and the manager could care less. Told the soonest it could be delivered was five days from now. Well, that's not going to work! Second time we've had problems with the folks who were supposed to repair/install something. We canceled the order and will shop locally at a business who cares about their customer and stands behind their products.

Mattie at customer service was a racist i received no help at all with my pick up order!!!!! Ive…read morenever felt so violated coming into a Lowes in my life. Its the 21st century you would think people would be more happy with themselves . Mattie the customer service you showed me today was unacceptable and i hope your manager sees thsi

Growing up in Lancaster, this store was always magical and you couldn't walk in without a giant…read moresmile. Unfortunately, it has become a bit of a cluster inside later in its life. There is so much product carelessly strewn across the sales floor, it's hard to tell where 1990 begins and 1993 ends...seriously dated folks. I will continue coming to this spot because I love supporting local shops, but please, for the love of Christmas, UPDATE THE STORE. It could be magical again with a little work.

awesome store...very friendly employess...the store is packed from floor to ceiling in christmas…read moredecor...and even some halloween decorations. We loved it...well be back

Great store, always find what I wanted. Staff helpful when you find them. The returns are easy…read moreand the fact that you can print out the receipt is helpful as well.

Loved the selection of items and the prices when they were lower than competitors. It's why I drove…read moreall the way from Columbus to this store and bought hundreds, more likely thousands, of dollars worth of their merchandise in past years. Today I finally got a refund and walked out angry over the poor customer service policies and/or personnel. I will not return. Maybe it's the way they handle purchases in building supplies...The problem is they DON'T handle purchases at the building supply counter. That's definitely not customer friendly. Maybe it's the dead-eyed apathy of some of the staff. Maybe it's just that I am too old to walk back and forth across that huge store three or four times just to complete a purchase and arrange a delivery while staff stand around refusing to help (even after I specifically asked for help.) I guess they don't realize who ultimately makes it possible for them to have a job...or to keep a store going. It's all about good customer service for good customers, baby...and you blew it!

Delivery was great. Personal was great…read more Realized Footboard was damaged hours later when transferring one bed to the new frame.

We purchased a several-thousand-dollar Drew & Jonathan Home reclining sectional from Big Sandy…read moreSuperstore in April 2025, and every recliner mechanism in the set has failed since delivery. The furniture has never remained fully functional for any meaningful period of time. While repairs were technically covered under warranty, the process was incredibly frustrating. Replacement parts took months to arrive, calls to the Lancaster store often went unanswered, and corporate customer service made it very clear they did not care that we have spent much of the last year unable to fully use furniture we paid thousands of dollars for. We simply asked about returning or exchanging a sectional that has had ongoing mechanical failures since the beginning, but after more than a year of issues, we were offered only a $100 store credit. I understand defects can happen, but after repeated repairs, long delays, and dismissive customer service, I would not purchase furniture from Big Sandy again.