This is easily my favorite Bath & Body Works location. Yesit's nice that it's in the mall, but the…read moreplace itself is great. This location always has a ton of variety and stock. It's not a massive store, but they make great use of the space. It's always pretty popular whenever I've gone so hopefully they get enough business to be around for a long long time. I love to get everything from candles and bar soaps to hand sanitizer and lotion here. The sales are pretty good and the staff is great about helping out since sometimes it can be hard to keep track of sales, rewards, etc. I also love that they use paper bags instead of plastic. Most of the hand sanitizers are vegan now so that's cool.

This BBW is located on the first floor of the Polaris Shopping Place, between JCPenney and Sax…read moreFifth Avenue. I always head down to this end of the mall because of Francesca's and this is just a few doors down. I'm not sure what's different about this store, but it almost glows blue and that's how I tend to find it. Staff are always out front and really nice too. As for their products, I'm a big fan of their candles but their body stuff is usually way too fragrant for me. The only ones I really like are the aromatherapy items. Those I love!

I went to the Grove City location and I wouldn't go to any other store Kyle the manager makes that…read morestore he is professional and so accommodating he is my go to guy thanks for all you do Tammy

Great customer service! They were slammed because of a soap sale. My online order wasn't ready…read morewithin the normal timeframe because they were understaffed. When I stopped by to pick it up and it wasn't ready, they were really nice and accommodating and got my order together so I didn't have to come back. I don't live in the area, so I was really appreciative of that!!!

I love the location of this store as it has great parking and typically the store isn't too…read morecrowded. For some reason the store feels open and spacious. The staff are extremely vigilant as far as maintaining COVID prevention. I would give them 10 stars if I could as they clean their stations after they assist each and every guest. This location stands out in my mind as the staff seem very organized yet have time to give their guests assistance. They communicate well and clearly state the expectations of their guests safety measures concerning COVID.

Is this BBW ever open for customers? The Corporate Office obviously uses this location as a test…read morestore. Twice in the past year I have tried to shop here and both times they've been "Temporarily Closed" while there is a flurry of activity going on inside behind the locked doors. Frustrating. Especially when you're promoting a One Day Sale for $2.50 hand lotion!

I'm a sucker for a good deal and when I got an email from B&B offering an additional 20% off any…read more25$ purchase during their semi-annual sale, I made a point to get to one of their many Columbus area stores ASAP. This location is close to my sister's place, so it was easy for me to swing by. It wasn't too busy and I was greeted and handed a shopping bag the moment I walked in the door. The place was well put together, cleaned and organized. I was surprised because during these sales things can go a little haywire but no worries because the folks running this place have it down pat. I got everything I was looking for and in less than twenty minutes I was walking out, ready to tackle my next errand. Thanks for the deals and the fast and friendly service!

Happened to walk past and Kid K wanted to go in. Staff were super helpful and kid-friendly. We…read moreended up with a pocket hand sanitizer plus one of those gadgets that holds it plus has a whistle, light, etc. "But it's for safety, dad." Yeah. A sale on, as always, but not on things we wanted. Still, walked out after only spending $20, probably a record, so I felt good. Plenty of parking in the mall. Lots of other places to shop nearby.

I love this location ! The staff is always so friendly and helpful ! I was in there this evening…read morepicking up an order and shopping for even more, I was approached so kindly by each team member. I wish I got everyone's names but Tammy especially was super genuine and seems to have a great personality. I appreciate great customer service so thank you Ladies ! Happy Holidays

One thing about Bath & Body Works that I can say with certainty is that everyone one of them is…read moreexactly the same... and I don't say that with a negative tone at all. They seriously know how to brand their product. Everyone in the country knows who they are and what they offer. When I walked into this location for the first time over the weekend, it was no different. Same super friendly staff members checking in on you every 5 minutes, same creative and fun scents filling your noses, same catchy promos that you simply can't pass up. This one is on the corner directly across from the giant parking lot and of course there's a White Barn connected to it. You can easily walk between the two while you shop. I'm the biggest sucker for occasional deals on hand soap and candles. Their candles are some of my favorites! I try to stock up during their giant sales, be sure to keep an eye out for those. I'll definitely be visiting this location again because I love how close it is to a few of the other shops I visit in this little area of Easton.

Honestly really disappointed in this store. I came in Customer service was fine. Left my phone in…read moremy car so when i purchased my products I typed in my phone number and she told me I had no rewards. I had been in the store a couple of days before and I had just earned 2 rewards (hence why I was in the store today.) But i wanted to buy a new body spray so I typed in my phone number and still no rewards. I bought my products and went back to my car. Checked my phone and I did have two rewards! Must be something wrong on their end. I got home to use this body spray and it had leaked all over the bag. The top was never secured on. So I didn't get to use my rewards and bought faulty product. Not very happy.

Meh. I was expecting more as far as deals go as it is in the outlet. They offered the same offers…read moreas general stores, however, they don't have any clearance so out would be wise to go to other locations.

Have I not reviewed this? We've been here several times over the years. In the mall, not far from…read morethe theater. We were headed somewhere else but Kid K wanted to "see what they have." Which became $40 worth of cherry stuff. It is good stuff. It is expensive. There are almost always sales, which help, but it still ain't cheap. Service was great, and it turned out we have family ties to one of the staff, which was fun. Not busy after the snowstorm. Worth a visit if you're in the mall.

One of my favorite locations. There are two here rather close at Easton but love the selection here…read moreinside the Easton Town Center. This trip was to score some candles for the candle sale. Service was friendly (always is, sometimes annoying if they are not busy), and was able to find the scents I was looking for. Checkout was quick and I love that they bring cashiers up if the lines get backed up. Also a fan of the rewards program.

DO NOT GO HERE!!!!!!!!!!!!!!! i went there to redeem points…read morefor items on my birthday that was supposed to be a quick in and out, and it ended up being hours asking different staff members about how the system works and receiving a different answer every time. a woman with very short bleached blonde hair had directly gave me misinformation saying that the point system was available for full sized items, in which i had a feeling that that was too good to be true to the point where i vocalized that to her and she had continued to insist. when we get to the counter, the front staff had no idea how it worked as well and only adding more time and confusion to the entire process. after a literal three hours of attempting to figure this out due to the inconsistent answers, a manager had told me that all of the items i had collected were invalid for the points redeem. there was nothing offered to help fix this confusion nor to make up for the time that they had wasted for me on my 25th birthday while i was still in a rush to get ready for my celebration. the staff are incompetent in the area of being knowledgeable about their own marketing and will happily waste your time due to their own lack of training.

I love Sephora !!! The staff is always helpful in finding what I need. Their range of colors is…read morewide enough to complement my dark skin tone...

I walked in looking for massage bars and was greeted by Sumaya, she was the sweetest girl ever! I…read moreasked her to recommend a few items and she didn't hesitate to help me out! I ended up getting the after magnesium massage bar and the each peach twos a pair they both were great on the body and they smelled amazing! I asked her what I should use for my hair and she recommended a curl bounce product and a few other face products and she didn't hesitate to make me some samples to try! She's a great employee

I was just here with my friend about a week ago and it was amazing. The workers were very helpful,…read morehelping me find a scent that is similar to a seasonal one (creamy custard). They were very friendly and welcoming. My friend had never been to lush and she enjoyed it a lot, we got free samples for her and I to try (and yes we loved them). I would definitely recommend this location!