I walked in looking for massage bars and was greeted by Sumaya, she was the sweetest girl ever! I asked her to recommend a few items and she didn't hesitate to help me out! I ended up getting the after magnesium massage bar and the each peach twos a pair they both were great on the body and they smelled amazing! I asked her what I should use for my hair and she recommended a curl bounce product and a few other face products and she didn't hesitate to make me some samples to try! She's a great employee read more

Lush - Massage bars, some samples of cleansers - Cosmetics & Beauty Supply Near Me - Columbus, Ohio

I was just here with my friend about a week ago and it was amazing. The workers were very helpful, helping me find a scent that is similar to a seasonal one (creamy custard). They were very friendly and welcoming. My friend had never been to lush and she enjoyed it a lot, we got free samples for her and I to try (and yes we loved them). I would definitely recommend this location! read more

I don't get to Polaris Fashion Place often but when I do, I love to explore and see what type of shops they have. Recently, while grabbing up holiday gifts, I stumbled across this location of Lush and decided to stop in for some stocking stuffers. Everyone loves a good bath bomb, amiright?! The first thing I noticed was how friendly and helpful their staff is. I haven't visited a Lush in ages (I tend to go local first if I can), and I was very much out of the loop in terms of what they offer. After being steered in the right direction, I found something great for a friend and a relaxing bath bomb for myself. I also noticed how organized and cheery the place was. It also wasn't overly consumed by crazy scents. My nose did not go haywire upon walking in, like in some bath/body establishments. I imagine Lush hangs out here for a while and it's nice to know they exist. Thanks for the top-notch customer service. It definitely made you stand out from the pack. read more

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Get the Lemony Flutter cuticle butter. It's a freaking life-saver, especially in the winter months. Not only is it great for dry cuticles but I'll throw it on my elbows and the backs of my heels when they're feeling a bit rough. Try the fresh face masks too. They're such a treat. The staff here is always very kind and complimentary, it can be a bit overwhelming but that's what's expected of them and I can't knock a girl for doing her job as instructed. They're always too glad to demo a product and help you find something to suit your needs. Yes, it can get kind of pricy but there you can earn free face masks by bringing in empty Lush tubs. And it's just outright worth it, most products you'll get a lot of use out of. read more

Lush - Heaven in a tub - Cosmetics & Beauty Supply Near Me - Columbus, Ohio

Absolutely immaculate service. There were only two people running the store but they really went above and beyond to greet us when we came in, they helped us with any questions we had, let us pick a sample and even let us try a bath bomb we were interested in. Their names were Becca and Molly. read more

LUSH is such a breath of fresh air. The moment you walk in the good vibrations wash over you. It's feel like your in a botanical candy store. I almost ate a mouthwash tablet......lol Maggie was so helpful in selecting the perfect products for my dry angry sensitive skin. Her product knowledge is encyclopedic. The bath bomb she selected was perfect to help my toddler settle down for bed. The bathroom smelled like real chamomile and lavender! (LUSH bath bombs are formulated to NOT upset a woman's balance;) This is my go to spot for all natural skin care! read more

Lush - Sooo yummy - Cosmetics & Beauty Supply Near Me - Columbus, Ohio

I came here because my personal trainer recommended this store. Her review seemed so good and I was just having a crappy day so this just sort of let me unwind from the craziness. So the products here are all handmade and sometimes you will see who made your product like on the shimmery powder. It's not tested on animals of course for all who care about animal rights. The sales associate seemed like she loves the products here. They helped her dry skin become more moisturized. I also then got a second sales lady to help me see more of the products and what they do. I liked the massage bars the best because they help every area of your body. They have a bar just for foot care so you can feel better after that tough workout or work day. So a man was trying on the product one of the ladies was putting on his hands and they were like you must work hard with those hands. He's like no I just workout. Never guess what men do is my advice!! Honestly these are good products there are just a little overpriced, you could make or buy this elsewhere for less money than what I spent on just a massage bar. read more

Loved their system for Covid. You can't shop in the store. Online orders or you can ask the sales associate to grab you what you need while you stand outside. They take Apple Pay. Rep helped me get exactly what I needed and they are doing emailed receipts. I loved the experience read more

I really do love Lush! This particular location is becoming my favorite! It's big enough to allow you to brouse while not falling over yourself or other customers. The produtcs are amazing, especially their face masks, and the employees are extremely excited about their products. They inform you about everything while not being too pushy about selling them to you. I will forever be a Lush customer... and I am quickly influencing my family as well. ;-) read more

I honestly don't get into all of the all natural handmade organic grass fed no poo chemical free stuff. But a co-homie told me about this place. Kameron is fabulous. Ask for her and you're life will be better because if it. She gave us some amazing samples as well. Knowledge is power. She's got it and now I'm sold. The difference the products made on one arm was the turning point. I was looking for something to use on my legs to leave them a lot smoother after shaving. "Buffy" body butter and "The Olive Branch" shower gel are the winners!! read more

Lush - Cosmetics & Beauty Supply Near Me - Columbus, Ohio

I LOVE this store. The people are always so kind, and helpful. Lush's organic face masks works so well with my skin. I have sensitive skin and it sucks when I have acne, but my skin clears up in two days tops ( without irritation ) with the organic face masks. It leaves my skin feeling fresh, clean and smelling great. I also like their oil bars, I have used it to take makeup off, and it comes off quicker than makeup removing wipes. I also love that this company recycles. I just cant get enough of this store. :) read more

We stumbled into this store (rather, I dragged Jim inside) while strolling through Polaris mall because the store design looked cool and we were intrigued by "fresh handmade cosmetics." These products are made by hand with little or no preservatives from flowers, fruits, and vegetables...a natural indeed! We had no intentions on buying anything...but then came Andrea. She was incredibly helpful explaining many of the products in the store and was clearly passionate about the products. It's always great when the person trying to sell you stuff really knows the products because they use it themselves! What's even more wonderful is that we got to sample a bunch of products! Based on our needs, Andrea picked out a number of products for us to try. She even found something to fit my vague description of my skin "sensitive..but not that sensitive." Jim got a free salt scrub and massage on his hands (boy was I envious) and I tried a few facial masks (the display looks good enough to eat!) Most things in the store were a little pricy so I ended up buying just a couple items: - Mask of Magnaminty - holy smokes it made my pores visibly shrink! - Sandstone soap - you tell them how much you want and pay by the pound. I bought two big hunks for $11 (2 for 1 deal) - King of Skin - a solid body lotion that makes your skin feel so soft and smooth, great for after shaving! - Love Lettuce - exfoliating mask freshly made so it has to be refrigerated and has an expiration date for its use For a few of the items we didn't end up buying, we were provided samples to take home! I will definitely be back to try out some other products...like their bath bombs. Yes it costs a little more than I would like, but there is no pricetag on beautiful skin! read more

Lush is a great experience in every way....except when it comes to your pocket book. I can't keep myself stocked with these products but this is defiantly worth the occasional splurge. First off, this location is more spacious that most. Yay! The layout had a natural flow to keep traffic from getting clumped up. The attendants are always super friendly without being overly sales person like. You can often get demonstrations to test a variety of products...(sure, I'll take a facial.)Talking about variety....there are tons of things to choose from - bubble bars, fizz balls, hand lotions and soaps, facials, stuff for feet - body - face - hands - hair. The quality of these products is amazing - no exceptions. Definitely check them out. read more

I had the best experience with Kelly. I'm 41 years old & have never had such great customer service and employee knowledge. She was personable, knowledgable, helpful & even offered and performed a facial with the products my daughter was interested in then purchased. When you go in, be sure to ask for Kelly. She is there every weekend! She is such an amazing young lady! read more

I am forever in love with Lush! I stopped in on my way back home from Cleveland and was in serious need of a bath bomb. I wish I could remember the name of the girl who helped me because she was amazing. Explained all the ingredients and benefits and ended up getting three bombs and some moisturizer. Definitely helped me relax after the drive down. I couldn't ask for better customer service and products that are so amazing!! read more

Lush - This lotion is bananas! Literally!! - Cosmetics & Beauty Supply Near Me - Columbus, Ohio

Yesterday was my first time at lush. I came in for bath bombs and walked out with half the store! Andrea is awesome and so knowledgeable! She took the time to ask me about my skin type and cleansing habits. She then let me try out everything. After one day of cleaning my face with the products she recommended, my acne is already clearing up! I'll definitely be back to this location! read more

Amazing I just wish there was one in Mansfield it's well worth the drive though! Amazing effects smooth clear skin great smells and oh my the bubbles!!! If you didn't like something they make it right no questions asked!! read more

Had the best lush experience ever. Used to work at another but no one was as kind as the ones at Polaris.

Absolutely love this store! All of the workers are very friendly and willing to explain their products. They are so knowledgable and seem to be really passionate about their brand. I often purchase gifts for friends here because who doesn't love relaxing bath products?! I also like the mission of their company and their dedication to being cruelty-free. My only complaint would be the price, as their products are quite expensive; but totally worth it! read more

A client of mine suggested lush to me when she got some bath bombs for Christmas and Easter from her Mother n' Law. I took my 1 1/2 year old to an all day trip to the mall and if you've ever done that, you know how fast you want to get out the door when it's all said and done. I was out of my body wash and really wanted to check out what Lush had to offer after my client raving about their products she's tried. I went in hoping for the best with a cranky toddler. I picked up a few things that caught my eye and read into the ingredients and was excited to see some of the most amazing and nourishing oils as the main ingredients. I was approached by Bethany and she sat me down not phased by my daughter's attitude. She let me leave my stroller near the counter, sat me down with a bowl of water, and thoroughly explained the product I was holding along with a few others that went well along with it while letting me feel them on my hand. Needless to say, 3 hair products later, and some great samples.. I was excited to go home and try my new products. Between the awesome aroma and my excitement to go home and work on a hair repair treatment, I forgot all about the body wash I needed originally. I will be returning soon to replenish my Retread conditioner. I also want to get a full size of the Happy Joy Joy samples I received, the Black Exfoliating Scrub, and whatever else Bethany can help me find for my body wash! Worth the price, being quality, handmade, natural, and my 2 inches of hair growth in the last month, plus being safe to use on my daughter are added bonuses! And you can bring back your black containers and get something Free! Thank you Lush & Thank you Bethany!!! read more

My first experience with Lush was a few weeks ago when I was in Columbus for a convention. I bought a wobbler 93,000 miles for my sore muscles after running. The sales girl(sorry, don't remember her name) showed my Wiki muscles massage bar too, but I passed on it. I've enjoyed perusing the catalog the last few weeks, and enjoyed using my wobbler. Today I went to Lush again at Ross park Mall in PA and bought the WIki massage bar this time, and a mask, and a gift for my mother in law! I now blissfully smell like cinnamon with nice tight pores. Great products that I feel good about using. Knowledgeable sales people at both the Polaris and Ross Park locations. read more

I am a fan of Lush, especially their soaps and shower smoothies, however I find myself not going into the Polaris location as much anymore because of, and I hate to say this, the sales associates look sort of not very well groomed to me, and sort of dirty...Lots of piercings, hair color, makeup, gauges, etc which normally I don't mind, it just seems like Lush is a more simplistic, minimalist establishment, and I'm not sure these associates represent what the company is trying to convey. I have been to the Easton store on a few occasions and I do think they come across as more professional. read more