We just stayed overnight after doing the Bridge Walk. It's a nice place, nothing grand, but…read morecomfortable. There's a really cool bar/ restaurant on the premises, and the complimentary breakfast was good. They have what looked like a really nice pool, but we didn't partake. They seem to be remodeling. I only have one complaint and is that they stuck us in the back near the highway, that probably would've been a better place for the construction workers not actual guest.

Very convenient to New River Gorge National Park…read more Renovated in the last couple of years, this Quality Inn is pretty good! It was clean and a good value. Microwave and fridge in the room. Beds were comfy. They also have an outdoor pool on the premises, free parking and Elliott's, the restaurant onsite, was also tasty! Complimentary breakfast runs from 630-10am and includes coffee and tea, make your own waffles, yogurt, cereal, sausage patties, biscuits and gravy, mini muffins, toast, bagels and donut holes, bananas and apples.

Convenient location for visiting the national park, clean, bed was comfortable, easy parking. The…read morebiggest negative was the loud AC system which also had a bit of a musty smell. Breakfast was free but nothing special and had a small seating area. Adding hard boiled eggs and granola would improve it. Overall, this basic hotel seems overpriced.

Overpriced. $150 a night for weekend. And it is not even peak tourist season yet. If it is cheaper…read moreand more affordable then I give it more star. Overall it is not bad. Staff are nice. Room is clean and updated. I like their pocket omelettes in the breakfast bar. There is a tip envelope in your room. First time I see something like that. What a bummer.

We had a week long stay as we sojourned from home. There were many inns to choose from but we chose…read morethis one. The place was clean and maintained very well. The breakfast was good but nothing that stood out separating it from others. Friendly staff and clean facilities so we were happy

To enter the hotel we first had to dash past the gaggle of smokers who were allowed to stink up the…read moreentire area within 5 feet of the front door. Once we got to our assigned room it quickly became apparent that there's very little priority placed on property maintenance at this dog of a place. 1) Speaking of dogs, within 2 minutes of entering the room, a dog came barking down the hallway past us. 2) The bathroom door handle was loose and seemed close to coming off. 3) The bathtub spout was tilted about 30 degrees sideways instead of pointing downward. 4) The tub's drain had a large ring of rust around it. 5) The tub stopper would not open. I had to physically unscrew it from the tub and store it atop the toilet tank before I could get the tub to drain. 6)The shower curtain rod was bent and close to coming off. It drooped so badly that the curtain dragged the bottom of the tub, creating a fall hazard for anyone taking a shower. 7) Water dripped from the tub spigot all night. I placed a washcloth beneath the leak so we could get some sleep. 8) The air conditioner was exceptionally loud when running above our heads at night. 9) Only 1 tissue remained in the box and it was pulled up to the top of the opening to make it look like there was more inside. 10) I tried to make coffee in the Keurig but a round part dropped out of it and fell onto the floor. 11)  Diesel trucks were permitted to park right outside the hotel. At 5:30am one of them was started up and was left to idle for the next 20 minutes outside our 2nd floor window. 12) The bed nearest that window was broken. Possibly jumping children destroyed the box spring or the bed frame itself was broken. Every movement at night was answered with a sag and a clunk. 13) The cover plate of a 120volt electric child-level wall socket was missing. Any little finger that might be poking around under the desk is at great risk. 14) The carpeting was FILTHY. I'm unsure if it was originally supposed to be a brown color, but it certainly is now. My socks and the bottoms of my feet bore this out. 15) Oh, and the toilet seat was broken too. The joint is not at all up to IHG standards.

Booked a Handicap Room the bathroom not wheelchair accessible what so ever in both rooms we got…read more 1st room we carpet was very stained. 2nd room a little better. Bed was fine had to get additional bath towels. Handicap shower chair was broken no portable shower head TV Small. When booking we ask for front desk at the actual hotel the man said he was but he was a booking agent. We paid top dollar for the room that was not acceptable for a handicap person. Staff very nice. Been to this hotel many times over the years. Will not be back.

Room & bathroom is clean, check in staff were efficient and friendly, but room needs some serious…read morehelp... if I wasn't so tired on the late night check-in I probably would've complained but since the bed and room are clean, I'm just gonna deal with it for the night

I'm back here again. They have done some renovations. It's still a nice hotel. And has great…read morestaff. Easy off the highway. Close to Tamarack. A wide assortment of restaurants are within a short walking distance. There are 2 gas stations across the street - one is big and has diesel.

Easy, Breezy Hotel to stop in for a quick nights sleep. We made an 8+ hour trip for a hockey…read moretournament and were exhausted. We were able to easily book a room for the night via the app. Beds were a bit uncomfortable, but good enough for one night. The hotel itself was ok, could use some updating and TLC. However, staff were very kind and accommodating. I appreciated having the option of a grab and go breakfast so we could hit the road! Staff were kind enough to offer us water bottles as well.

Omg. Clean comfortable and reasonably priced in Beckley, WV. We arrived road weary and…read morefrustrated because of traffic jams and other things that happen when traveling through the mountains. Our check was fast and friendly. With an excellent recommendation to a restaurant to top it off. Then after a wonderful night sleeping we woke to a great shower, & then downstairs to breakfast, which was a total experience, with fresh yogurt and pancakes that were made before our eyes. A special shoutout to Susan at the front desk her willingness to answer my questions and professionalism that can be appreciated so early in the day. Overall great experience. A great place for dog lovers to bring their furry family.

Very nice hotel. Great location near lots of restaurants. Only issues...rooms were kind of small…read more Not a lot of walking room. Hotel seemed to have some structural issues during our visit. The elevators were out, two hallway tiles busted and needed replaced in the hallway, and the parking was not good at all. This location allows pickups with trailers to park there. In the three nights we were there a combined 30 plus spots were used/taken due to the trucks/trailors parking across parking lines. The parking lot is not that big, so when a few guests get to use more spaces because their vehicle needs more than 5 spots that is not fair to the rest of us

Aesthetic: A well run Hampton Inn…read more My Favorites: The free snack selection. Experience: This was a very well managed Hilton property, we enjoyed our night here. We were impressed with all the complimentary snack offerings upon arrival. The beds were standard, comfy, and clean. We had a nice little mountain view and it was a cute area. The tub in the shower didn't have a drain plug and looked like it needed to be painted badly, and the water pressure was very weak, that was the only downside, but not a huge deal for an overnight. We'd definitely stay here again when in Princeton.

We are Diamond members, traveling constantly for our kids' competitive sports, often choosing…read moreHilton without hesitation. This trip was no different--after a seven-hour road trip, the four of us (plus my service dog) rolled in, dreaming of a quick swim and some relaxation. Spoiler alert: that dream died fast. We used the Hilton app to check in, but I went down to the desk for a second key so my husband and I could both access the room and amenities. I gave my room number, and--without asking for my name, ID, or even confirming I belonged there--the employee just handed me a key and said, "Have a good night." I'm sorry, WHAT? That's not customer service, that's a security disaster waiting to happen. We stayed in room 504, where we were greeted by a musty, dirty odor strong enough to knock you backward. The room looked like it hadn't seen a dust cloth in years. The bathtub? Absolutely disgusting. Several light bulbs were out. The beds were lumpy and uncomfortable, the whole place felt like a tropical rainforest with the humidity, and the Wi-Fi (which I need for my work as a REALTOR®) didn't connect at all. To top it off, the shower had no hot water, and by morning, I'd developed a sore throat. The pool was supposed to be our redemption moment. Instead, an interior light fixture came loose while my kids were in the water. We immediately got them out and told the staff. Two hours later, the pool was still open and people were still swimming like nothing happened. Because apparently, here, safety hazards double as "added ambiance." Then there's the "pet relief" area--a 5x5 patch of grass that looked like a landmine field of other dogs' poop, with shards of glass scattered throughout. The bag dispensers were empty, not that I didn't bring my own. My poor service dog deserves better than that. And just when I thought I'd seen it all, I spotted exposed wires on the 5th floor, seemingly connected to a security camera. Nothing says "welcome" quite like loose electrical wiring. The one and only pleasant surprise? Breakfast. It was actually good--shockingly good, given everything else. Unfortunately, one decent meal doesn't erase the fact that this stay was dirty, unsafe, uncomfortable, and far below the standard Hilton promises, especially for Diamond members.

Great staff and wonderful and cozy atmosphere. Everyone's so helpful and nice great stay I def…read morewould recommend this hotel also conveniently placed Walmart and restaurants with DoorDash available

Easy check in and out. The staff were friendly and helpful. Room was clean. Will return if in the…read morearea in the future.

The sheets and furniture have disgusting stains and burn holes. The bathroom is filthy and…read moreeverything needed wiped down before even being considered "usable", not to mention mold on the shower curtain. There were stink bugs in the bed as well as cobwebs in the room! And, to top it all off, we get up for breakfast at 8:30 when it's supposed to last until 10 and they've already taken everything back so the options were cereal or yogurt. Overall, not worth the time or money.

DO NOT STAY HERE. If you could put 0 stars I would. The place needs to be torn down. The place has…read moreroaches, mold, cigarette stench in non smoking rooms, burns in the comforters from cigarettes, and feels horribly unsafe. The fact that the front desk worker knew we were leaving because of roaches and said "it's a run down hotel, what do you expect?" Shows that this place is never going to be back in good shape.

Looks like older properties they have renovated. Carpet looks new and is thick. Beds are firm. Only…read morestayed 1 night but great stay. They gave complimentary bottles of water because my husband is rewards member. IncIncluded breakfast helps the budget. The breakfast was better than most and they had individual packaged cakes that were so moist and yummy. 4 varieties. Never saw that aat any hotel. Like they had bananas in the fruit bowl and the oatmeal was yummy. Oh they had pop tarts. Girls did good job keeping things cleaned and stocked.

Friendly staff. Clean room, and decent breakfast. Only complaint was the jerk road painters who…read moretook up several parking spaces in the front and not respecting the est, but no complaints towards the hotel