If I could update this review for 0 Stars, I would gladly do so.
Here is the timeline which should be all you need to know to NEVER sign a contract with Yack Construction:
8/1/2019: We write $1,000 check to Yack to cover the deductible that was left out by our insurance company for Yack's bill.
8/14/2019: I leave a glowing review for Yack on Yelp
8/29/2019: I have 2 inches of water in my kitchen due to poor tile work in our recently paid for, $23K bathroom upstairs
11/10/2019: my home remains half gutted in both the kitchen and the upstairs master bathroom with ABSOLUTELY ZERO work having been done to fix either area of my home.
Yack will tell you when they pitch you to sign their contract that there is a Warranty that comes with their work. And you will even get a signed Warranty print out when you have paid in full, but DO NOT EXPECT THEM TO HONOR THEIR WARRANTY WHEN THEIR WORKMANSHIP FAILS.
Their Warranty States:
"Yack Construction, Inc. expressly warrants for a period of 5 YEARS from the COMPLETION of work that the workmanship and manner of construction provided by Yack Construction, Inc. and shall be performed in a good, workmanlike manner, in accordance with industry trade standards, and in compliance with all applicable local, state and federal statutes, codes, ordinances and regulations. Additionally, Yack Construction, Inc. expressly warrants for a period of one year from the completion of work that all materials, equipment, or other building components FURNISHED by Yack Construction, Inc. will be new, of good quality, and FREE OF DEFECT."
That said, and they have refused to lift a finger to repair my home after their garbage subcontractor (Flooring America) failed to install the plastic membrane in our shower prior to tiling it up. Water began leaking from the grout and eventually the grout gave way and now our brand new bathroom is completely gutted again.
To make matters worse, the water leaked into our kitchen, ruining a 10x8 foot area of laminate that will require our entire first floor of laminate to be replaced (900 sq/ft).
Instead of honoring their warranty, they opted to lay all blame on THEIR subcontractor, and then their subcontractor (Flooring America) decided they would not honor their warranty either and simply pushed it off to their insurance company as a liability claim.
If you think a liability claim is fun, you are wrong. It has been over a month of being nickle and dimed in their settlement offers, the first of which was only $10K would not have even covered replacing our floors on the first level.
So I have had to fight tooth and nail with them demanding concessions from their part until FINALLY we are offered what should be enough to perform all repairs.
I say, SHOULD BE enough because I have been fighting for additional settlement money for the past 2 months based on Yack's estimate for all repairs. Unfortunately, now that the settlement has been agreed upon, Yack and Flooring America have decided to revise their estimate on the upstairs bathroom tile work to take up the ENTIRE settlement so that I don't even have enough money left over to replace the flooring downstairs much less even paint a wall when it is all done.
So now I will be having to subcontract out all repairs myself, and have submitted a formal complaint to the Board of Contractors on Yack Construction for their refusal to honor their 5/1 Warranty for their work and the work they furnished via their subcontractors. We will look to sue as well.
Do not trust this company, they are of the lowest rung of construction companies, refusing to honor the very warranty that THEY PROVIDED. And when you as the homeowner are down and out, left having to fight with some insurance company all by yourself, you will then have to deal with collusion and extortion from them and their subcontractors as they scandalously inflate their costs so they may profit off of your misery and their very own poor workmanship.
You've been warned. Don't do it. read more