1. First Quality Roofing & Insulation

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Las Vegas, NV

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First Quality Roofing & Insulation

3.8 (74 reviews)
Closed • 8:00 am - 4:00 pm

Services - First Quality Roofing & Insulation

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Even insulation any up to code
Steve T.

There are only a few insulation companies in Vegas. After getting multiple quotes, we decided to go with First Quality for our radiant barrier and adding insulation in our attic. The home builder left certain areas with empty space or only 3" of insulation which not even to code. David Solis and his crew were quite helpful and only 1 of 3 companies that give free in-home evaluation and estimate. Everyone that quoted me over the phone was axed at the end of the call. We received before and after photos and what huge difference. No more cold drafts in the winter and significantly hotter areas in the summer. Their gas generator exhaust blew into our house that set off all of our smoke/carbon monoxide alarms on a rainy/windy day for the radiant barrier. It wasn't their fault but was a hassle to open up all windows to air out. They returned for a second day to add more blown-in insulation that is even throughout the attic space like a blanket. The original home builder should have done this to begin with. I would highly recommend them to anyone for roofing/insulation.

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5 months ago

Reasonably priced. They did an honest assessment of the state of my roof and underlayment. They fixed the minor roof issues promptly.

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4 years ago

I've been waiting over two weeks to get my quote & to schedule service. Move on to someone more responsive & reliable.

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Ask the Community - First Quality Roofing & Insulation

Review Highlights - First Quality Roofing & Insulation

“They promptly set up an appointment, and a few days later Angel came out to provide me with an estimate.”

Mentioned in 8 reviews

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A Step Above

A Step Above

(102 reviews)

Westside

I have been absolutely blown away by the service from A Step Above…read more A few years ago, they completed a roof patch for me after the hurricane hit Las Vegas. That repair held up for two years, but it was finally time to replace my aging shingles. From the very beginning, the experience was outstanding. Kimberley in the office was incredibly kind, responsive, and helpful. She got me scheduled for a quote right away and guided me through the entire process, making everything feel simple and stress-free. She's my new best friend. Love chatting with her! Jordan was our sales representative, and he was fantastic. He was extremely knowledgeable, answered every question my partner and I had, brought samples so we could compare options, and never once pressured us into unnecessary upgrades. We always felt informed, not sold to. Jose, our foreman, made sure everything was completed correctly and kept us updated throughout the installation. His communication with the crew was excellent, and I was amazed they completed the entire roof in just two days. What an incredible team. They made what could have been a stressful, expensive project feel easy from start to finish. While their quote wasn't the lowest, I truly believe you get what you pay for. Their communication was exceptional, the workmanship was top-notch, and the quality of the shingles was exactly what I was hoping for. I wouldn't hesitate to recommend A Step Above to anyone looking for a roofing company they can trust. Photos attached of my old brown shingles to a modern grey-brown.

Extremely disappointing and completely unacceptable experience with A Step Above Inc. I honestly…read morecannot believe this is how a supposedly professional roofing company treats a potential customer, especially someone dealing with active roof leaks and water damage to their home. On October 14, Jordan came to my property to inspect my roof and attic. He spent time inspecting both areas, identified multiple water leaks and damaged wood, took photographs, and assured me that I would receive detailed estimates, pictures, and an explanation of his findings the following day. Today is October 28, exactly TWO WEEKS later, and I have received ABSOLUTELY NOTHING. No estimates, no photographs, no inspection findings, no written explanation, nothing. Just repeated promises that have never been fulfilled. I've followed up numerous times by text and tried calling the company's office without success. Jordan even claimed he had attempted to call me several times and had already sent the estimates. However, I had no missed calls from him and never received a single email. I checked my inbox, spam, and junk folders and confirmed my email address with him multiple times. After I confronted him about the lack of communication, he finally called me, apologized, and personally guaranteed that I would receive everything the following morning. That deadline came and went, just like the others. Another promise, another disappointment. What makes this situation particularly frustrating is that Jordan personally inspected my property, including accessing my attic and walking on my roof, yet I have absolutely no documentation of what he found, what needs to be repaired, or the condition of the areas he inspected. Meanwhile, we've had more rain, and I'm still dealing with a roof that has confirmed leaks. I specifically explained how concerned I was about my home and how important it was to me to have everything properly documented and repaired to a high standard. What kind of professionalism is this? What kind of customer service leaves a homeowner waiting for two weeks, repeatedly promising information and never delivering it? Not once has anyone from management or another representative contacted me to follow up, explain the delay, or even check on the situation. It's as if the inspection never happened. I take great pride in my home, and I was looking for a reliable, professional company I could trust with a potentially significant roofing project. Instead, I've experienced nothing but frustration, broken promises, and an astonishing lack of accountability. I cannot comment on the quality of their roofing work because no repairs were performed, but based on my experience with their communication, reliability, and customer service, I have completely lost confidence in this company. I sincerely hope the owner or management reads this review, takes the situation seriously, and understands how unacceptable this experience has been. I would appreciate an explanation and the documentation I was repeatedly promised. Absolutely unacceptable. I expected much better from A Step Above Inc.

Aztlan Roofing - Quality work, beautiful results.

Aztlan Roofing

(20 reviews)

We had quotes from over five different roofing companies, and Aztlan Roofing stood out immediately…read more Their pricing was by far the most reasonable, but what really impressed us was how thorough they were. They took the time to assess the entire roof and identify all the issues, while other companies either missed things, only addressed part of the problem, or quoted high prices without a complete solution. Jay and his team were communicative and professional throughout the entire process, which made everything much smoother. They had a large crew working efficiently, and a significant portion of the roof was completed in less than two days. Since the work was done, we've had several rounds of rain, and everything has held up perfectly so far. They also provided a two-year warranty, which gave us extra peace of mind and wasn't something most other companies offered. Overall, Aztlan Roofing delivered solid, thorough work at a fair price. Jay and his team were reliable, efficient, and easy to work with. I would absolutely recommend them. Thank you Jay and Team!!

Aztlan made minor repairs to my 20 yr old roof and did a great job. They replied quickly to my…read moreinquiry, J came buy and walked the roof and gave me a good review of its condition and the needed repairs, no upsale or pressure sales, Maria at the office was super nice to email with to set up my appointment and the crew that made the repairs was fast and efficient and cleaned up. All in all a super organization and Im super happy with the results. Would definitely recommend. A++

First Quality Roofing & Insulation - roofing - Updated October 2026

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