Have used First Quality Roofing two different times. The last time they replaced my entire roof! Great job. David was amazing! He told me everything that would be done and everything he said was right on target. He even came out to check the completed job and made some adjustments. Quality Roofing is lucky to have such a good employee! Thanks again David read more

Had them do a complete roof replacement very pleased with the quality of work would recommend them. From start to finish only took a day & 1/2 and left no mess behind. read more

I called several insulators here in Las Vegas and First Quality was the only one that actually came out and climbed into my attic to get an accurate assessment of what was needed. The other companies just go by square footage and satellite pictures which is hit and miss especially if you have vaulted sections that do not have space above. Since the other companies did not do an onsite visit they missed quoting me roof vents as my house only has 2 gable end vents installed so my attic was not venting properly. David S. was very friendly and knowledgeable, he was not only the estimator but the actual installer as well so its nice to know you will get exactly what you were quoted. I wanted the blown in insulation to top off my existing batt to increase the R value of my homes attic as another energy saving and comfort measure after having a new A/C system installed. When David S. arrived the day of the installation he started with the 2 O'Hagin S type roof vents that look like Spanish tiles and blend in with the roof very nicely. Once the roof vents were completed David was headed up into the attic when he noticed that the main duct line feeding my upstairs vents was disconnected and blowing cold air into my attic. I assume that after I had my A/C system changed out last month that the higher pressure from the increased airflow of the new furnace blower made the already loose duct completely separate. David confirmed this when he noted that whomever installed it used duct tape instead of proper airduct tape (duct tape is not for airducts). David went above and beyond and reconnected the duct line for me and taped/strapped it correctly which instantly restored the airflow to my upstairs. Now my new A/C system is working efficiently and it is now cycling off in 15 minutes instead of 35 to 45 minutes which is going to save big on my power bill, not to mention not having to get an HVAC company to come out. After the duct was handled David and Max ran the insulation hose through my upstairs window closest to the attic access and began blowing in the new insulation. The entire visit only took a few hours and David was great at taking photos so I could see the completed job. David and Max then added a nice piece of insulation to the back of my attic access panel and closed up the access and began cleaning up/vacuuming the work areas. Huge thank you to David for going above and beyond! I will gladly recommend First Quality Roofing & Insulation to anyone that will listen. David and Max it was great meeting both of you! Thanks again!!! read more

They recently replaced my 40 year old roof. Four man crew showed up on time and got to work. Couldn't do it in one day so came back and finished everything. Clean up was excellent. Great looking roof. Very happy read more

I went out on the limb with this company,my mother needed her roof replaced she lives in Las Vegas and I live in northern ca. After some reviews about this company, I choose this company to do the job. I appreciated them returning my calls, my mother met the owner Billy, she is 93 years young, she felt comfortable with him, no high stress, or pressure, they just completed the job, they were early to start, very professional, cleaned up their messes, very nice, Billy kept me posted throughout the appointment stage, do to heavy rain. As our society moves along, it is very refreshing to still know that there are companies that still stand behind their work and Words, they truly made this process hassle free and a welcome experience. I would truly recommend these people and their leadership to anyone, keep up the good work. Thank You, Vicki Lewis, for my mom Audry Finnie read more

Had an appointment for 8-10am. Waited my 2 hours. Nobody showed. Their office called said their guy is coming at 10:30. Waited till 10:40. Still nobody. So I got on with my day. Can't wait all morning. Disrespectful of peoples time. read more

There are only a few insulation companies in Vegas. After getting multiple quotes, we decided to go with First Quality for our radiant barrier and adding insulation in our attic. The home builder left certain areas with empty space or only 3" of insulation which not even to code. David Solis and his crew were quite helpful and only 1 of 3 companies that give free in-home evaluation and estimate. Everyone that quoted me over the phone was axed at the end of the call. We received before and after photos and what huge difference. No more cold drafts in the winter and significantly hotter areas in the summer. Their gas generator exhaust blew into our house that set off all of our smoke/carbon monoxide alarms on a rainy/windy day for the radiant barrier. It wasn't their fault but was a hassle to open up all windows to air out. They returned for a second day to add more blown-in insulation that is even throughout the attic space like a blanket. The original home builder should have done this to begin with. I would highly recommend them to anyone for roofing/insulation. read more

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I had First Quality Roofing out this past summer to evaluate any broken tiles and roof status. I was happy with the quote and the person sent to repair my roof. And so pleased I was provided pictures a long with my quote so I could see first hand needed repairs. I will use them again the future. Deborah Red Rock Country Club read more

On 4/5/23 I received 2 estimates, one for roof leaks/repairs and the other for drywall/stucco repairs. Robert and Eduardo were very professional and that is the only positive experience with this company as to date (6/12/23), no one returns my multiple calls and emails (from 4/17/23) to move forward with their proposals. My insurance company (American Home Shield) also reached out to no avail. This company must make more money providing estimates (mind you they traveled from Las Vegas to Pahrump, individually not together) than to actually contract work. Makes no sense and my next stop is the BBB. read more

I had used First Quality roofing in 2020 on my roof. We knew we had a leak due to the stain on the living room ceiling. Our house is 21 years old and my husband an I are diligent in looking at the ceilings for leaks. So fortunatley there was no damage to the wood structure. The roofer came out to find where the problem was. He took pictures of where the issue was and also the broken tiles that needed to be replace. Fast foward to 2021 and we had several rain storms and there are no stains to our ceiling (we had to touch up the ceiling). They did a great job that we called them for my mother's roof. Her house was 22 years old. Minor leak as well. They did the same procedure when they came out for her house. Very professional, clean up when the were done. read more

We had a leak in the roof for the recent rains. Found this company on google with great reviews. Made contact and they came out two days later for an estimate. Was able to speak to Angel about what he saw and thought about different options. Received quote same day, which was reasonable. Was able to schedule work the following week. The crew was supposed to come at 11AM and had to follow-up about why they were late. However, they arrived at 1PM and was done before 3PM. Easy transaction. Waiting to get photos, but would consider using them again. Responded to request for photos and job looks great. read more

Do not fall for their 10-year guarantee scam. My roof has leaked three times since it was "replaced" in 2018; the first time was 18 months after the roof was allegedly replaced. This past August water poured through my ceiling and ruined a cowhide rug. They will not return my call. I am having to sue them in small claims and have filed with the NV state contractors board. I had a much better experience with Rhino Roofing. read more

I had noticed that my attic insulation was lacking in places so decided to get some quotes for adding additional insulation. The first company quoted an amount and did not even look at the job. I didn't really feel comfortable with the second quote and then I called First Quality. Billy came out and climbed into the attic and gave me a quote within 24 hours. His quote was the middle quote, but I felt comfortable. First Quality workers showed up a little early and went to work. At the end of the day I was told that there was no insulation over my guest bedroom or bathroom, but they had taken care of it. While they were outside, I climbed the ladder to see for myself - I had to ask how they could have gotten to that part of the house because the roof line came almost to the floor - they said that they basically had to crawl on their belly to get there. I rarely write reviews, but these folks went above and beyond what I expected at a very fair price. read more

We had a repair done back in March on a leaking roof. They charged over $1,200.00 to fix. They did not fix the problem. 3 weeks ago it rained and the same issue took place. I had to call 3 times before getting anyone to get back to me. Finally they gave me the tech's direct phone number which he was upset they did. They came by and decided they had to come back the next week with another tech to further evaluate. That was supposed to be this week. It's Friday and it poured today and the same issue happened AGAIN. We have a huge leak in the ceiling. DO NOT USE THIS COMPANY. HORRIBLE CUSTOMER SERVICE, TECHS ETC read more

I've been waiting over two weeks to get my quote & to schedule service. Move on to someone more responsive & reliable.

Started a home renovation project with the first item being a garage to home gym conversion. I have two outside facing walls along with a ceiling that needed to be insulated. Angel came by and was very knowledgeable about what I needed to do. His quote was also 100% accurate as to what I eventually paid for the job. Very professional, which is something I really appreciate. The two guys who came out to actually do the work were awesome and got the job done cleanly and efficiently. I just told them what needed to be done and they took care of the rest. The only reason I had to knock off a star is because of what everyone else either alludes to or outright says - scheduling the work. Getting the quote was actually done super quick, but you do have to follow up with the work order/scheduling to make sure it gets done within a reasonable amount of time. Overall, I would highly recommend them! read more

This company was recommended by our realtor as being a good quality company with reasonable rates. After almost a year after getting an initial quote from them I called to finally schedule our roof repair. They upheld their initial quote (which was half of what other companies had quoted me), had me scheduled for less than a week later, came out within the time frame they said they would and had the job completed in less than 30 minutes. Like.. wow. No other words. Also- I loved both of the men who came to do the job. Very sweet and respectful of me and the property. I would definitely recommend this company and will use them again if I need roof pair. Thank you! read more

Our 20+ year old house developed a small leak during all of the rain we've been having this winter, so I called a few roofers and this company was the first to respond. I am so glad they did! I spoke to them on a Monday, a technician--Angel--was out the following Saturday, assessed my situation, gave me a "this will patch your problem" estimate and a "this will permanently fix the problem and ensure it doesn't return" estimate and answered all of my questions professionally. He took photos on my roof to show me the issues and explained what the options were. We signed the contract for the bigger repair and I was contacted the following Monday to set an appointment for the next Thursday. The technician who came to do the repair, Vidal, arrived on time and got right to work. The entire job was completed expeditiously and Vidal could not have been nicer. There was no upsell, the amount I paid was exactly what I was quoted (which I have been told by many was a great price for what I had done), and every person to whom I spoke who is affiliated with this company was delightful. I knew nothing about roofing going into this experience, but after hearing friends' roofing horror stories, I am glad my story turned out to end with "happily ever after!" read more

Needed to replace a couple second story roof tiles that had been knocked off by a tree branch, one was hanging precariously over my walkway. Contacted First Quality Roofing & Insulation and they were able to proved a decent quote using a few pictures I had emailed them. They were able to fix the tiles within a couple days and did a great job matching the color. read more

First Quality Roofing quickly responded to my request for a quote. Their rep, Jake, showed up as scheduled and offered me a quote in a timely manner. He is a very impressive young man. I signed a contract electronically and soon after got a call to schedule the work. The installation crew showed up early (I'm about an hour's drive out of Las Vegas), and immediately set to work. By the time I got back to my house around 4 PM they were cleaning up the work site, including using a rolling magnet to pick up misc staples and nails, and a blower to clean up sidewalks and porch surfaces that had fallen asphalt from the removal process. The new roof looks beautiful! There is about 1/2" of rain and high winds forecast tomorrow so I will immediately know how intact the new roof is. I recommend this company for their work ethic, and the professionalism of their crew. read more

I contacted First Quality Roofing and requested an estimate for attic insulation. They promptly set up an appointment, and a few days later Angel came out to provide me with an estimate. After inspecting the attic he provided me with a reasonable estimate, explained the process, and thoroughly answered all my questions. On the day of the job Angel and his crew arrived on time, completed the work in a timely fashion, and didn't leave a mess behind. These folks were great from start to finish, specially Angel, who was extremely professional, knowledgable, and honest. read more

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Got a quote from angel got a few quotes from othe roofing company so i called back to see if he can do any better on the pricing and no call back did not return messages or email very un professional read more

I needed my roof to be inspected for a possible leak prior to doing some interior drywall repairs and painting. Robert came, spent about a 1/2 hour checking out the roof and the interior walls and didn't charge for his time or the inspection. I was very impressed with the service and with Robert. I wouldn't hesitate to recommend the company to friends. Thanks! read more

We have had First Quality Roofing do 3 roofs so far, even got Solar through them. We have been very happy with them which is why we have been a repeat customer. Fair price and they were very helpful and got to it pretty quickly. I did have one issue with the roof turbines which I called about immediately. They seemed to wobble a bit compared to before. I called to ask them about it and was told they just do that. They didn't prior to them replacing the roof so why now? Anyway, COVID hit and I wasn't outside much when it was windy but, when I finally did, I heard one of them knocking each time it went around which is very annoying when in our backyard. I guess from the recent wind here in the valley, IT CAME OFF! I called them to see about fixing it and it feels like they are trying to fight it. I didn't get the typical... We will be right out to fix it which is what I was hoping would happen especially considering I've already called them and informed them about them being bent. One of their guys just came and took a look at it and said he will talk to his manager. We have spent over $25,000 with this company not including solar. I Will revise this review once I know if they are or not going to replace it. It's not the cost of the turbine but the principle of the matter. UPDATE!!! They did take care of it and put up a brand new one! Even though they are super busy, he came out and installed it quickly. Turns out there was nothing to worry about. They take care of their customers very well. I highly recommend them! Thanks! read more

An absolutely professional and reliable company that I have had the pleasure of hiring on 3 occasions. I'm especially like that they are friendly, reasonably priced, and back their workmanship with a very lengthy warranty. There are very few businesses in roofing that are confident of their workmanship and is backed by a good warranty. First Quality Roofing & Installation is exceptional and is my go to company for my 85 year old mother's roofing needs and I can trust that she will always be in good hands. Thank you so much. read more

First Quality sent someone to estimate the repairs needed to our roof just several days after I called them and just a week later another of their employees came to do the job. I had an estimate from a different company several weeks before First Quality and that company wanted to charge us $500 more to do the work. I'm glad we went with First Quality, not only because of the money we saved, but also because of their quick response. Before and after pictures were provided and everything that needed to be done was explained in detail. From the girl in their office that I dealt with to the guy who came to give an estimate and then the repairman who did the work, I knew that I was in competent hands. Very professional. read more

Roof tiles flew off because of winds. First quality was quick and efficient. Had everything done quickly and with an affordable price and with hardly any contact. read more

First Quality Roofing & Insulation - Before - Roofing Near Me - Las Vegas, Nevada

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Amazing company with personable and highly knowledgeable staff. Amel on the phone has been a pleasure to speak with and has such patience. Jake the contractor came out and inspected our roof, great guy! All around great company! Highly recommend to do business with First Quality Roofing! Fast turn around time on scheduling the inspection. Thank you First Quality Roofing! read more

They replaced my roof in Sandy Valley last week. They did everything they said they would, showed up on time, completed on time, did a great looking job, emailed my warranty. I have nothing but good things to say about them. Thanks First Quality!! read more

I needed some minor roof repair on my roof that was still under warranty. I was able to get on the schedule which was a week or so out. Mariano came out on a Friday and assessed the situation. He followed up early the next week and not only fixed the issue, he and his crew went the extra mile and removed all the surrounding tiles to ensure there was no additional damage. I have referred First Quality Roofing to friends that have also been pleased with their work. Good job! read more

The First Quality Roofing team was excellent to work with! They were responsive by email and phone; answered all questions; and provided a quote and finance options quickly. My roof work was scheduled over 2 days, however rain was expected on the 1st day, so they knocked it all out on day 2 - amazing work/team and compliments from neighbors, thank you! read more

Very pleasant experience. Needed replacement of 15 roof tiles as prevention from eventual leeks. Contacted several roofing companies. First Quality Roofing & Insulation Representative promptly called me back to arrange for estimate and in a couple of days everything was done. Good work and hustle free. I will definitely consider this company for replacing the entire roof on my house when time comes. Highly recommending. read more

I had this company replace my tile roof with shingles back in early December. I wanted to wait until the first rain to really review them because that's a true measure of how well a roofing job was done. Honestly, I should have guessed what was going to happen based on the poor quality of work when they first did the replacement. I had between 6-8 major issues with the job and it wasn't until the owner actually came out and looked at them that they were properly addressed. Fast forward to this past Thursday when we had our first significant rain since the completion of the job. Water was pouring in down the wall over our patio door. I called and they sent out Vidal on Friday. Now, Vidal was the foreman that was SUPPOSED to be on the job in December, but was in Mexico at that time instead. He said they did the work correctly and it would not be warrantied. How does he even know?! He want even around. I told him I wanted to speak to the owner only as he is the only based on previous experience. It's now Monday night and I have yet to receive a call. I'm not sure how they decided to call themselves First QUALITY, but I can assure you, they are anything but. Their original estimate was basically the same as several others I had received. I made the mistake of going with them. I strongly advise you to avoid my mistake. read more

We called First Quality to get a quote on adding insulation to our attic and they were very flexible and quick to schedule a consultation and provide a quote. They price was MUCH more affordable than other companies that gave us a quote which was great because we really couldn't afford anything more. After we decided to go for it they called us in a timely manner and scheduled us in. David and Isaiah were awesome, friendly, and very knowledgeable. They showed me before and after pictures to make sure that we were happy and I cannot wait to have a much cooler house in the summer. I am recommending this company to family and friends in the future! Thanks David and Isaiah for helping our home stay cooler the rest of the summer for my kids and pups and doing such a great job even in this 110+ summer day we are having today. Great experience! read more

The roof is beautiful, however they had told me they would take care of my roof permit before any work was done. After work was done, I found out through the city that it was never filed. My old home from the 50s has 0 record of whole roof being replaced. If I decide to sell the house I just wasted 10k for nothing. On top of this the city said they should have taken care of it, and that they can fine me because they are aware wood was replaced. It has been months since I brought up the concern to them and they give me the run around. I email them and call them. They said they had started and never provided me with anything. No one has come to inspect roof work. Nothing. I explain my concerns in a exit survey, they responded that someone would reach out to me about my experience, and that didn't happen. What kind of company let's their customers in a potential legal issue against the city? This house has already cost a lot of money on all the repairs, the last thing I need is to have to pay fines due to this company's mistake or misleading information from sales rep. read more

If I could give a rating of zero stars, I definitely would. When they came to repair my roof, they started the job, it started sprinkling, so they told me they had covered the roof and that they were leaving. The drizzling stopped about 10 minutes later, so I went to check on the roof. To my surprise, it wasn't covered at all! No tarps, no pieces of plywood, nothing. I then look out into my driveway and see they have left debris everywhere. Pieces of the my roof and nails are scattered everywhere. I needed to go to the store, so I had to clean up my driveway to prevent my tires from picking up nails. That all happened 2 years ago. A few weeks ago, my roof started leaking. So I called them out for warranty work and to repair the drywall that had been damaged as well. The guy went in the roof and claimed that the leak was due to the AC unit on the roof, and he put some tar on the seams of the unity. I asked about them repairing my drywall and he said that even though they were tasked with ensuring my house didn't leak and it did, it's not their fault. Two days he said that to me, the roof started leaking again. He comes out again and restates is because the AC unit and quoted me $470 to repair a 2' by 2' section of drywall. Run far away from this company!!! read more

I read all of these reviews about this company not returning phone calls. They did come and give me an estimate and my husband really liked the person that came. He said he was thorough and felt comfortable with him. The job is small, $500.00. We called them 3 days ago, again 2 days ago and we still haven't received a phone call back. ** My thoughts are if you are not calling me back and I want to give you money, what would happen if something went wrong and I needed you. With this thought we have given the job to someone else, I feel like maybe it's too small a job for them, I would not feel comfortable recommending this company. If you can't call me back for a job, you're never going to call me back I need you for something that went wrong. read more

I had an excellent experience with this roofing company. The owner Billy Koteras is very professional but friendly and trustworthy and does what he promises. They removed my old roof and installed a new roof and everything was done right, as in the right way to do it, no corners cut. They also recently came out to repair the very same roof after a limb fell and damaged it after a year, and they repaired it just like they said they would in the quote. They were on time, never any rescheduling and they make sure you are happy with everything before they leave. I highly recommend them. read more

Came out here and repaired my roof in a day after inspection and estimate. The Job was done professionally.

I was not impressed with this company at all. I had three tiles blown off by the wind and a few that needed re-nailed. They have a mandatory minimum of $300+!!!!!! For THREE TILES I paid nearly $400. Then, this is the best part, I had a window of 10am-12pm. I was home around 930am. Never once did I get a call or text that they had arrived. It was after 1pm when I finally went outside and looked. The work was done but I had absolutely no idea WHEN it was done. They didn't leave a business card, an invoice, NOTHING. I had to call four times just to try to get in contact with someone about payment. I am still blown away by the ridiculous price and lack of professionalism with this company. I won't use them again. I give them two stars because the work was done within a few days of calling to schedule but everything else sucked. read more