quality of work was excellent. brad was very responsive to me when i had questions. dayna did a great job staying after the insurance company to get me paid. this is the second time i have used them, and i would highly recommend read more

Amazing work by Advance pro restoration. Especially Dayna she was very informative and kept me updated on the progress as I had no clue what was about to take place. 5 Stars read more

We had a fire recently at our house and a portion of the exterior burned pretty badly. there was also damage to a window, some pavers and our shade structure. Advanced Pro Restoration was recommended by our insurance to repair the damages and they were super helpful throughout the whole process. From the beginning , their communication and attention to detail were excellent and they kept us up to speed on the timelines of everything, as we got to each phase of the restoration. I would recommend them to anyone in need of a restoration for their house. Thanks for getting our house back to normal! read more

Advanced Pro currently doing my home reconstruction. So far, great work. Koa the Project Manager is awesome. Manny and Reuben just finished drywall, baseboards, door jams, painting, etc.... Incredible work performance and attention to detail. They did exceptional job and grateful for their hard, focused work. So far, highly, genuinely recommend Advanced Pro! read more

Advanced Pro did a fine job in a timely manner. Communication with Brad (project manager) and Vonavia and Dayna (front office) was always courteous and informative. The workers were all punctual and professional. Francisco and crew did fast and efficient mitigation work in regard to wind and water damage. Manny and Ruben did an exceptional job restoring ceilings, drywall, painting, etc. and making our interiors better than they were before, always helpful communicating and keeping us apprised. We would definitely recommend them for this type of work. read more

This company was responsive to scheduling an estimate, even though they cancelled and rescheduled the original appointment. That's why this is not a one star review. After several days, I had to reach out and ask for the estimate to be sent to me, which was detailed (another plus). However, I noticed that the estimate I did receive had items on it that were not included in the original coverage given to me by my insurance adjuster. In an attempt to give the company the opportunity to revise their estimate and remove the items that weren't included by the adjuster, I received the following: "The estimate written is for the adjuster, if it's not in accordance with what you need, then we will be passing on the job." I get that all companies have a list a mile long for jobs that may pay more, but they could have simply told us they weren't interested when they came to do the estimate instead of including bogus charges for things that weren't even damaged. Their estimate is almost double from what the adjuster allowed due to the addition of extraneous repairs. read more

Advanced Pro Restoration - This is the response from the company when I asked them to revise their estimate and remove things that were not damaged. - General Contractors Near Me - Las Vegas, Nevada

Advance Pro just finished restoration on our property due to water damage...the project manager Brad did everything promised and kept us informed the whole way...they followed the schedule they set to the minute...I would not hesitate recommending them...we are very pleased...five stars not enough... read more

Very easy to work with kept me informed about process and any change of date or plan. Did a great job overall

My water heater burst causing damaged in a bedroom with 2 in of water Advanced Pro with the team of Francisco came out and removed all my precious collectibles and started with the fans and removing the damage floor and walls I would highly recommend this company with Dayna in the office and Francisco and his team who were always on time and removed all the debris from the damage walls and Floors​ read more

So the staff was great in the beginning until the garage door needed to be replaced and painted. It took weeks to get a call back then I had to call my insurance company to get it done because nothing could be done thru the office, then the garage guy was rude and did not do what he had said he would left wires hanging all over the ceiling from the garage door opener, said he didn't know anything about getting it painted to match the one that had been hit by my neighbor. Otherwise the staff was good. A few weeks after it was completed I received a bill from the office for the garage door replacement??? Have to leave and ok rating for these reasons read more

Had a major flood and water damage from a leaking toilet. Found Advanced Pro through Yelp and contacted them immediately based on their reviews. They sent out a team same day to start the mitigation procedures. Next came demolition, then after insurance process they began the rebuild. Long story short, my little disaster ended up being a blessing in disguise as I was able to upgrade the flooring for a minimal cost with the help of my insurance coverage, and now my old house looks even better than it did when it was first built! Dayna (office mgr) - excellent communication through the mitigation process Francisco (demo) - great in explaining the process of what needed to be done and he and his crew were quick in tearing down the damage Koa (construction coordinator) - great in explaining the process, working with me on the construction schedule with my limited availability, and recommended a great distributor for my flooring needs. He was able to work out an excellent price for my upgrade and I am grateful for his efforts Jorge (construction) - was responsible for the rebuild of the walls and installation of flooring. He and his crew were always on time, got the job done quickly and even better, the quality of work they did was exceptional! I could not recommend enough the crew at Advanced Pro for their professionalism and work as I am extremely happy with the results! read more

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We discovered that the old water heater was leaking to the floor. The coordinator Brad and Dayna from the office responded quickly every time and also all the other construction, and plumbing people involved were very professional and now we have a beautiful floor. Thank you read more

This was our first experience working with Advanced Pro Restoration, And my husband and I were absolutely amazed with the level of high quality professional work we received from every single member of their business. Their Advanced Pro Office Administrator, Dayna, helped to answer all our many questions, explained each step in the process, and was very quick to send forms and to help organize and scheduling teams to come out so that work could get started and stay on schedule to help fix our home as quickly as possible. Advanced Pro Technician Francisco was extremely knowledgeable and able to clearly explain what he was seeing in the areas he was checking, and what would need to be fixed, when he was doing a very detailed initial assessment of the water damage areas. He also was able to show where there was additional hidden water damage by using scanning technology. Advanced Pro Repair Team Leader Kaleo, and his two helpers, were always on time and very polite, they were great with our rescue dog. Kaleo's team was very concerned about keeping surrounding areas clean and protected personal property, with constructing a protective barrier tent. Kaleo and his team were very precise in measurements and in the cutting out of water damaged areas, and did an incredibly professional job of removing all the affected areas. We will definitely call Advanced Pro Restoration again, in the future , if needed! read more

A few months back I had water leakage coming out from within my walls and ceiling. Advance Pro Restoration was one of the companies referred to by my Insurance Company. My contact person from Advance Pro was Dayna. She was very knowledgeable and handled my situation flawlessly. I spoke with the owner as well and he was very helpful and nice. They sent out the first team lead by Kaleo to analyze and prep the work to be done. Next, Troy and his team from Golden Eye Plumbing were dispatched to pinpoint and repair the leaks. Another leak was discovered during the preventive damage pre-work. Damage from the leaks were in the garage, bathroom, hallway, and bedroom closet. Kaleo and his team did great work to prepare for Brad and his team to do the repairs and restoration. The finished work was incredible. The place looks amazing. Brad and his team did great work from patching, painting, tiling, construction, and carpeting in a timely manner with a lot of care. I highly recommend Advance Pro for any project. They worked with my Insurance company (All State) adjuster, Regina, to ensure a successful and positive experience. I am highly satisfied with the outcome. Special thanks to Dayna, who was there every step of the way to answer any questions day or night who coordinated the work to be done. Big mahalos to all. read more

They did great work with water mitigation and assorted repairs after we had a leak. Answered all of my many questions with kindness and patience. read more

great company. Quick response best quote. Came next day . Received several quotes. They came in at the lowest.

I had a weird leak within the walls of my kitchen. It required tearing into a wall of cabinets to repair the leak and water damage that had occurred. Working through a home warranty and home insurance claims was becoming very frustrating, but the team at Advanced Pro definitely eased the pain of that process and restored our kitchen back to hood as new. Dayna helped to get the ball rolling and was very friendly and attentive. When it came time for demo and restoration, our project coordinator, Koa, was great! I had been dealing with a lot of guys who were mostly annoying and not easy to talk to or be around. So when Koa showed up, it was a breath of fresh air. He was very very personable and explained everything that was happening in simple terms. Jorge and team led the construction of our project and they were very thorough and also very friendly. Our kitchen was back to normal in no time. I highly recommend Advanced Pro. The friendly professional service and quality work make it a no-brainer. read more

Had a gradual leak coming from the AC in the attic, which ruined the walls of the laundry room. Got referred to this company by my home insurance, and I am definitely satisfied. They came in to do an assessment, and worked with my home insurance to make sure that most of the damage gets covered by insurance. They make every effort to work with your personal schedule, as they need to have someone at home to perform the work, or any other services that need to be done. Their office team is also in constant contact with you, and will notify you of any changes. The demolition and restoration teams come in as planned, and work efficiently. After the job was all done, the room looks like nothing even happened (except a new floor, which was badly needed). It took about 1 month for all the work to be finished, accounting for my availability to be home. I would recommend this company for anyone that needs a reliable restoration. read more

I had the best expectations for these guys, look at all these great reviews. Due to selling my home I had one or two good sized jobs and two little ones that had to be done from my seller repair order: I had a kitchen island that needed to be rebuilt due to water damage and inspected for mold, I had a potential water leak I needed investigated (and mold investigation), and I had baseboards in two separate rooms that needed repaired (and investigated for mold). I understand that the baseboards aren't big jobs, but the kitchen island was at least. And if we'd found mold under anything it would've been a sizeable amount of business. Brunston came out and from the word go I could tell he didn't want the job. Especially after I told him I already had a bid from another company; I never even told him their bid or asked him to price match. He kept telling me they were too busy and then he passed on the whole job. I had told the woman when I reserved exactly what I was looking for, and if APR is turning down jobs for being too small it would've been nice and I wouldn't have wasted my time. That aside she was super charming literally the nicest person to take an appointment in memory. That was the one bright spot in all this. The other contractors I had out gave me a much better experience. So if you are getting multiple bids, aren't having the White House renovated, and need anything to do with mold probably look elsewhere, these guys are too busy for us little people. read more

Koa, Manny and Ruben did an amazing job. Very polite and professional. Highly highly recommended. Great Job!!!

I returned home after 6 months and finally saw the finished bathroom repair, it looked beautiful but a few things weren't up to my liking, I called Dayna and she had Brad call me in a few minutes and Brad came in an hour and fixed the two problems and came the next morning and fixed the third one. They already had their money for at least 4 months and proved that there honest, reliable and really likable which is important to me. Advanced Pro . A great company read more

Your guys(Victor) were awesome finding the leak in my house. A lilttle costly but the guys were very professional and did a great job! They also kept me well informed of the project. Thanks read more

Advanced Pro did a great job working on my rental, when a flood occurred from the ice maker water line. They also put everything back together as it originally was, after the dry down was completed. Brunston and his team sorted everything out from the beginning, gave a scope of work to be done, and completed the dry down. Koa and his team came in after to put back the drywall, kitchen and bathroom cabinets, and flooring. Office staff worked with my insurance, and assured everything went smoothly. Rest assured, you're in the right hands, when a disaster happens. Would highly recommend them again. read more

The company came without notice first to get in our condo. Lots of condition For the damages I already described to the receptionist who coordinates the work And she did not tell to worker. So they arrived my condo tear down and begin talk to me about the problem. After I used another company, I feel my condo was in better hand. From the my security camera the worker through my furniture and move careless my brand new furniture to stocked up. I really have very bad and not comfortable experiences with this company. My condo is still in construction now. I will check how much damage my furniture damage and seeking for read more

We are extremely pleased with all aspects of our restoration process. Brad is the best and all the subs you work with were pros. I have already referred you touting your exemplary service. Best, Barb Barnett read more

I had some flooding in my garage and kitchen--Advanced Pro sent out Koa and his team to fix. The entire process was easy, comfortable, reassuring, efficient, and timely. read more

Please beware of this company. They are very nice people and very friendly but it comes with a price. Super expensive and make sure you read the fine print before you get anything done. They even charge for the roll of tape and garbage bags they use. Make sure you get a full estimate before any work is done. read more

My master bathroom had a slab leak ...sight unseen! I claimed it through my insurance co. and they recommended Advanced Pro to put it back together post demolition to find where the leak was. I was very unhappy & frustrated at first because the amount of money that the insurance company came back with was very low and was worried I wasn't gonna have enough or struggle to get it back together. I guess I was also upset for this company to submit such a low estimate. So I did my own shopping around w/other companies. I did the numbers and it would've been a little less or about the same wout the guarantee of completed work & warranty. Of course the cheaper companies did not have licenses so that worried me & would hear horror stories about some companies not finishing or leaving the project. Advanced Pro assigned the senior project coordinator, Brad who reassured me that if they couldn't put the old materials back he would go back to the insurance & submit another budget for new materials or what I needed, etc. So w/that thought & a better piece of mind i decided to go w/ this company. Brad would put me on a budget, be straight up w/me and would always communicate on the costs so I'll know where I could skillfully put the money from the faucets, fixtures, mirror & down to the tile. I shopped for most of the products on clearance, Black Friday sales, etc. Brad mainly hired the workers (also shopped around for a better price on labor) to put things together, gave me input & advice here and there & made sure things ran smoothly. About 5 mos. later construction was finally done and I couldn't be more happier!! I would definitely recommend Brad as your project coordinator w/this company. Thank you Advance Pro & Brad mainly for putting my life and bathroom back to better & giving me that piece of mind & assurance during this challenging process! MariaQ read more

Advanced pro restoration made out mold remediation and restoration project a very simple endeavor. The quotes were accurate as well as the estimates time frames for completion. Everyone I encountered was friendly and helpful. If unfortunate enough to need this type of service again I will definitely hire them! read more

We moved into a new house and discovered a huge mold problem under the kitchen sink. Advanced pro came out and did the tear out, remediation and rebuild This was a huge inconvenience for us however Advanced pro worked diligently to get everything back in order for us as quickly as possible. The guys that came to our house were friendly and explained everything that was going on step by step. Hopefully we will never need this service again, but if we do or need to recommend to someone else it will be this company in the future. read more

Advanced Pro Restoration did a solid job from initial walk to managing execution. My new window, sliding door and shades look and work great. read more

We were looking for a company that would do the remediation and reconstruction. They said they would happily do it and gave us quotes for both. When it was time for reconstruction they changed their minds and left us with the kitchen torn out. We tried to call multiple times and talked with the owner to no avail. I would not suggest using this company because they do not live up to their word and might leave you with a half done job as well. read more

We experienced a leaky pipe in our master bathroom. This was the company recommended by my insurance company, and boy am I happy this was their recommendation! The representative I have spoke with on the phone are super responsive, Tami (or Tammy) has called to check on me, check for any updates, and given me updates regarding our repairs. The technicians have have been super nice, respectful, checking to make sure I am covered before doing any demo! Keanunui and his team have been just wonderful. They have made a bad situation so much better!!!! We experienced a water heater leak late last year, and I wish that I knew about Advance Pro then, I would have hired them to make the repairs from that damage! They are just wonderful! If I could give 10 stars, I would, in a heartbeat!!! read more

Advanced Pro is an excellent team of professions who have custom service as their first priority! They did an entire shower restoration for me and stayed in touch with me every step of the way. They completed the job in a timely manner and kept the area always clean and secure. I appreciate the quality craftsmanship and definitely highly recommend Advanced Pro! Thank you to Shawn, Koa, Dayna, Brittany, and the entire team for helping me get the job done. read more

Kaleo and Paul were a HUGE help when my dry wall and baseboards had to be removed. They came back 3 separate times to ensure everything was dry before removing the dehumidifiers and fans from my home. They kept me in the loop and communication was great as I had a hectic work schedule. Doug was also great for ensuring everything was put back together. Lastly, customer service was amazing. Every time I called, everyone was respectful and helped me in a quick manner! Thank you!!! read more

Recently bought a house which had mold in the master shower. My realtor arranged for an estimate for remediation and reconstruction with Advanced Pro. I chose to have Advanced Pro do the remediation work (I plan on doing remodeling later so didn't want the shower reconstructed just yet). Called Advanced Pro to schedule a date and they were so pleasant to deal with! Since buying the new (old) house, I've dealt a lot with appliance repair people, home warranty people, delivery people, etc etc. If everyone was as professional and pleasant as the folks at Advanced Pro, I'd be one happy camper! Remediation isn't cheap, but when you know you're dealing with good people, who have a great reputation, it makes you a whole lot more comfortable accepting the cost because you know you're getting the quality of work you're paying for. The actual remediation process took a few hours. The workers sealed off the shower and did a great job of cleaning things up after. They left a machine (I think it's to dry things out) running for 24 hours after which the third party mold inspector came out to do his testing. Once the mold testing showed negative, Advanced Pro came back to the house to collect their drying machine. They were kind enough to leave the plastic sheeting in place over the space where my new shower will go. I paid half down and half when the work was completed. I highly recommend using Advanced Pro!! P.S. I used the yelp voucher. Paid $50 for $100 worth of service. Had no issue using it! read more

I've waited for a while to write this review of Advanced Pro so I could make sure I could give a fair, accurate, and complete assessment of their work. It has been about 8 months since the completion of work and we have had enough time to see if there were going to be any issues from the work they did. This is a completely owner pay with no insurance involvement. I found a leak stemming from the shower in our master bathroom. The paint on the wall was in the beginning stages of sagging. At the time, I had a different plumber who recommended a contractor they used. I went to Angie's List and was not at all happy with what I found, so began going thru Angie's and Yelp, and found Advanced Pro. They were quick to get out to the house and were able to diagnose and find the leak. It turns out the grout in my stand alone shower had gotten old and pieces had fallen out and allowed water into the wall. As Advanced Pro's main source of residential business is insurance work, we discussed at length filing a claim. They told me that my insurance probably would not cover the loss because it was a slow leak caused by a wear and tear item that could have been prevented had I re-sealed or re-grouted my shower. In other words, I should have maintained my shower better. I called my insurance and discussed it with them just to see what they said. Basically, the guys at Advanced Pro were 100% correct. So, I hired A.P. to begin the repairs after some further searching to verify their good standings. My project manager was John and he was nothing short of stellar. By the time everything was said and done, I think I could have put him on our Christmas Card list. He answered his phone almost every time, and the times he didn't, I would have a call back usually within minutes of leaving a message. He also text's which helped out a lot when I was working and unable to take a call. They did the demo, found a little bit of mold, did the remediation on that, got it tested, and then began the repairs As we got into the repairs, we found out that the tile in my bathroom was nowhere to be found. These guys looked for 2 weeks trying to find matching tile. We discussed multiple options of how to proceed. In the end, we decided to remodel the shower and tub area. Now the challenge became to find tile that was close enough to the existing tile that it didn't look like a reno had been done and we couldn't find matching tile. John met us at the flooring/tile store, and spent about 4 hours with us picking and designing the new tile. His opinions were excellent, and he was very forthright with us in regards to how things would look. He was cautious as to not say "You're out of your mind. You don't want to do that" at the same as saying, "You're out of your mind. You don't want to do that". We REALLY appreciated the time he spent with us on a Saturday of all days, to make sure we chose new tile wisely. There were a few hic-ups along the way during the course of this whole project to include problems with the tub spout and the shower enclosure having to be completely custom made, but the truth is, even though the hic-ups added a few weeks to the scope of the project, it was John and everybody else at Advanced Pro's demeanor, that made it seem and feel not so bad. It has been 8 months since the reno was completed and we could not be more happy. We have had zero issues with any of the work that was done. The new tile, even though it's different, blends right in with the existing and does not stand out at all. It does look different, but it doesn't look like it's out of place. John and the team did an amazing job, and they will be my contractor of choice for any future projects I have in the future. As a matter of fact, 3 months later, I did call them because of a leak in my kitchen. This time it went thru the insurance company. We had no issues, and no hassles. Everything went seamlessly and smoothly. The bathroom remodel was about $12,000, and the kitchen was about $6500.00 before my deductible came out. A little on the pricy side, but the work was done well, correctly, and the service was awesome! I'll pay a little more for that! read more

As a property manager, you dread getting the 2AM phone calls where a toilet or faucet cuts loose and the home has been flooded. You already know you're in for a long morning and have a lot of coordinating to do. Luckily, companies like Advanced Pro exist out there and make these situations much, much easier. We've had to use them several times throughout our 10+ years of business, and they have come through each and every time. They help arrange vendors to fix the initial problem/cause, do any subsequent dry-out/tear-out, and put the property back together with some solid workmanship. They also are great at helping you navigate through the crazy world of insurance and adjusters. If you have a property that is flooded, caught fire, or has any of those other 'Oh No!" scenarios, call these guys - they'll save you a TON of headache. read more

This company provided me with quality service and made things easy during a difficult situation. They took care of every last thing when my ceiling leaked on my brand new hard wood floor. I don't trust anyone else. They truly care about the customer and the quality of the work they provide. Thank you for your attention to detail and for getting my home back in order. read more

I had a mold issue with one of my bathrooms. I called for three estimates and one of them is this company. Mr. Brunston Punahele is the one who came and I can say "lucky me." This is one honest man. He evaluated what I have and stated that this is something minor that I can take care of myself with a product from a home improvement center. He also pointed out the potential source of the mold growth and how to prevent it. Well, I bought the product and treated the affected area--no more mold. I'm happy that there are still honest people like Mr. Punahele. Another company sent an honest person too and he made the same recommendations (I wrote a separate review for that company). The third one bid over $2K to take care of the issue. BTW the product cost less than $15. read more