My boyfriend and I arrived around 8:30 p.m. and patiently waited in line for over two hours. At…read more10:38 p.m., we were finally next to order when the staff had the customer in front of us tell us they were closed and that they would be the last order taken. There were also about 15 people behind us who had been waiting just as patiently. We understand that the employees appeared to be elderly, and we appreciate anyone who is willing to work. However, it's clear they need more staffing or better organization to handle the demand. Waiting over two hours only to be turned away right before our turn was incredibly unfair and unprofessional. What made the experience even more disappointing was the lack of communication. There was no apology or announcement to everyone waiting in line. Instead, the customer in front of us was asked to tell us that we could "come back tomorrow at 10 a.m." if we wanted. After investing two hours of our evening, that was frustrating and dismissive. As we were leaving, we noticed the people behind us were also upset and questioning the staff at the window. Rather than addressing the situation, the staff turned off the lights and closed the metal gate, leaving everyone outside without any explanation. It's unfortunate because we were looking forward to trying the ice cream after awaiting their opening this year, but the poor organization and lack of respect for customers' time completely overshadowed the experience. We will no longer be returning.

States it's open. Phone is disconnected and the "garage door" covering the entrance is closed at…read more7:30 on a Friday night.... Permanently CLOSED ???

I remember Lindy's from the 90's when they were in Ford city mall downstairs. I was pregnant and…read moreloved the pizza slices with hot sauce lol. The chili is awesome too the cashier had no idea about that . I decided to get a chili cheese dog and it was fresh and delicious just wish more chili. Try for yourself they've been around a long time!

First time here, well, I came once, a long time ago as a kid, so it felt like the first time…read more Service was awesome, very friendly and helpful, even though it was pretty busy. The ice-cream and food were delicious and came out fast, but we never felt rushed. Would highly recommend and we'll be back.

Was just here on 8/3/19, a Saturday night at about 8:30 pm. My kids were excited to see a "froyo"…read moreshop at the airport, but then quickly became very disappointed as when we tried to order, a very rude employee said "We are closed". I pointed out to her that their sign says they are open till 9 and it was only 8:35, and rather than apologizing for closing early, or giving a decent explanation for the early close, she snapped back "I need time to clean the machines" with attitude in her voice. I am not sure whether the manager or owner allows their employees to close early, but as a business owner myself, I would be pretty upset at my employees if they were closing early on a busy Saturday night. We were not the only ones turned away, as they turned away at least two other families right after we were leaving. Additionally, if the owner or manager is aware they are closing early and gives them permission to close early on busy Saturday nights, then maybe you should change the sign to state you close at "8:30" as customers expect the store to be open till 9, when the sign states it's open till 9. And lastly, give your employees some customer service training. They clearly did not want to be there and looked like they were miserable to be working there, which was also probably why they were closing early.

Vanilla frozen yogurt was surprisingly good here, came with vanilla bean specks and decently thick…read moretexture. Kids loved it, and I thought it was way better than your standard airport vanilla froyo. The raspberry flavor (not a regular flavor) was just ok. Very happy to find this place before our Southwest flight, there was no line and service was quick.

La joven que me atendió fue muy grosera y maleducada; no entiendo por qué contratan a gente así. Ha…read morehabido muchas quejas de varias personas que han recalcado la falta de un buen servicio al cliente. El personal es la imagen del negocio; no estamos ahí para dar dinero gratis. El negocio tiene ingresos suficientes para contratar personal mejor capacitado. The young woman who served me was very rude and had no manners; I don't know why they hire people like her. There hav been many complaints from various people who have stressed the lack of good customer service. The staff is the face of the business; we are not there to give money for free. The business has enough income to hire better-trained people.

I kept hearing people say to try the Chicharrón preparado that it is amazing. I honestly did not…read morelike it. It just had a very bland taste, it was lacking major ingredients and everything just didn't taste very fresh. I think it was around eight dollars and my experience was not worth it. I would not get it again. There was hardly any mayo and the ingredients tasted gummy to me. The elote was good. I think next time I'll stick to their ice cream and popsicles. I know those are delicious.

My favorite ice cream/Yogurt parlor. The ice cream is very good and tasty and I can never get…read moreenough. The employees are very nice and quick to finish orders. The store is very well kept and has its own distinctive look that sets it apart from other places. The food is very good as well and moderately priced. I highly recommend this place to anyone who is looking for a snack or ice cream to cool off.

This is he best place ever!!! The fruit was fresh and the granola it was delicious the 2 girl that…read morewaited on me were super nice. I definitely recommend this Michoacana the price was reasonable it was only 5.51 for a medium. I give this place 5

This place just opened up a couple months ago and have really high hopes for it. Honestly it's a…read morevery active store that fits right in with the rest of the food court family. I recently got a cookies and creme chiller, it wasn't bad but there was too much ice in it and really wasn't mixed well. Prices are fair though

I got the taro milk tea. It tasted strange at first and eventually made me feel queasy I couldn't…read morefinish it, it was way sweeter than it should be. My friends also had the same problem with their drinks.

Fries would have been good if they didn't put ketchup and mustard on them . Burrito was hard to eat…read morebecause it was split down the middle like a huge taco.

Atmosphere :was perfect, Staff was very helpful and…read more accommodating, and ice cream was delicious !

My bf and I came here for some ice cream . It was a 3 scoop ice cream cup to be exact. We ended up…read morepaying $24.23 for two small ice cream cups... is this normal? I haven't touched down on any ice cream spots yet this year so I can't really compare pricing but this is outrageous! That's $12 per cup, $4 per scoop y'all wtf are we on??!! Service was nice but I didn't get a receipt? I was too shy to ask for a receipt after paying $24 for two small cups. Ice cream is pretty good but not $12 worth. I can say I will not be coming back.

I love this place! I always go here and always have since 6 years ago!…read more The workers are so sweet and so kind. Not only that, but they have nice music playing and lots of tables to pick to sit at! The prices are reasonable and everything about this place is a 10/10.

Can't name your place Razpachos and not sell Gazpachos. I'm glad this place understood the…read moreassignment. I've been craving gazpachos after recently visiting Morelia Michoacan and this places makes one that is very close to what I had over there. The staff here was very friendly and they gazpachos didn't take long to make. Very affordable as well. Will definitely be returning.

The treats are always amazing. The agua de frutas is my fav out the whole menu. Friendly and quick…read moreservice and family friendly environment.

Go on Saturday and get the cajeta (caramel) filled churro for $1.50. It's absolutely delicious!…read moreIt's my fav! And this location actually fills it, whereas at one of the other locations, one of my churros was barely filled. The people working here are super sweet, and the churros and drinks are great. I also tried the cheesecake churro- which is good, but I prefer the cajeta. And iced chocolate (made with abuelita), which was yummy. My partner had the strawberry and a chocolate filled churros and an iced caramel coffee, which he really liked.

Hey fellow Yelpers! I have gone to the Xurro location on 63rd St. near Midway many times and it…read moreone of my fave dessert spots when I'm craving a sweet treat. The first time I went, I remember I got plain churros. My boyfriend suggested for me to try the vanilla filled churro and I can't look back since that day. Vanilla filled churros are my fave and go-to flavor especially when I go to Xurro. Mobile App: I highly recommend downloading the Xurro mobile app and placing your order that way or placing your order by phone. I usually order through their mobile app to make sure my points are in my account and can get discounts on future purchases. When you order online, the allotted time they give you is it will be ready in about an hour. I usually order ahead of time so but the time I get there, it's ready with little to no wait. I'm not sure how long it takes when you place an order right then and there, especially during busy hours, but I can only imagine. Food/Drink Items: There are many delicious options to choose from although churros are their speciality, they also have coffee, ice cream, etc. I feel old school for saying this or maybe this is just an old school flavor, but I find it hard to find establishments that have Superman ice cream. Xurro, at least the location on 63rd near Midway had Superman ice cream and I love it! The only other place I know that serves Superman ice cream is Huck Finn Restaurant. Customer Service: All the staff I've interacted with every time I go are always welcoming and friendly. My order is always correct & usually ready when I pick it up with doing a mobile or online order. Parking: Parking is really tricky on 63rd St. It's a hit or miss with parking. There's usually no parking when I go to Xurro, so I usually park near it and have my emergency lights on. Overall Experience: Overall, I always have a great experience whenever I come to Xurro. I highly recommend this place if you're craving churros and their churros taste wayyyy better than one you can get at a carnival during the summer time. I hope this review help Xurro location on 63rd St. near Midway, Xurro in general, & its current and future customers. Have an amazing day!