This place is great! Our first time here, my grandkids loved it. We had amazing encounters with all…read moreemployees accept for ONE. The Hispanic male at the food court was rude, but we didn't let it stop us from having a blast. The guys and girls who monitor the kids were incredible, interacting and playing with, every group of kids. Worth the money 100% I would absolutely recommend!

What a great time, loved the place very clean and the cashier Hailey was very pleasant and helpful…read more She answered all our questions. We will definitely be back.

Perfect spot for young children! The dry rides are great…read morefor beginners and so is the waterpark. The best part about it is that you can choose what you'd like to do if you aren't interested in the dry rides at all you can pay for a one park ticket and stay at the waterpark the entire day. In addition to this if you won't be going to the waterpark and will only be watching your child in the dry park you can get in without a ticket. Which I believe is a phenomenal policy that a lot more parks should begin to implement. The food is good and so are the sweet treats that you can find around the park. The lake is also a nice spot to relax with shallow water which again is perfect for children/new swimmers. However, it is very small and can get crowded.

It was very nice amusement park they have nice rides there and they also have a nice gift shopread more

The day was fun. The food was decent but pricy. The ride selection is pretty good for the ages and…read morethere are several height charts prior to entering the park. I will say some of the rides for little kids require an adult or older taller child to ride along. There are a lot of bees so as a health tip for those who are allergic keep your EpiPen on your person if you stow your items. There are hills but ample seating is available if you need to rest. You are able to bring in a soft cooler and your own food if you'd like which is nice.

Ok, hear me out. The…read morepark was great but like, come on! Half of the rides were 4 hours long and thats just with a line of 8 people. The new Twisty Turney was garbage. The ride was 1/6 of being thrown off into another ride and the shakes made me gag. Probably the only thing that was good was the water rides and thats it. Overall, The park is okay but the rides and drinks were horrible. Don't Recommend staying here

I've always heard the food was good here. The service and food are good. Lots to choose from, plus…read morethe desserts were really good.

Love the setup of this place - each type of activity has its once space so the kids won't be able…read moreto easily wander off. The whole center is clean enough, so worry not. Our favorite activity was ballocity. It was so cool! Lots of plastic balls flying around and cannons for the kids to shoot them out of. They also got a kick out of the forced air that let the balls float. This is a great rainy day activity.

We had a great day of family fun at Brownstone. We brought a cooler and plenty of water to save…read moremoney. VIP parking is available for $10 but the regular parking is fine. Reserve ahead of time especially on weekend days when it's hot out because they do sell out. It's crowded in the picnic areas but we were having so much fun in the water we barely got out. If you are overweight or not reasonably athletic you will probably want to bring a chair. Our favorite parts were the highest zip lines and the big slide because the wait time was more reasonable for both. We got wakeboarding passes but it was so crowded and slow moving we didn't even try. The crowds thin out after 4 so if you don't want to spend all day come after noon. 10-11am and you are waiting in line to get in even if you did the waiver in advance.

I have been a returning customer at Brownstone for 5 years now - my college friends and I always…read moreplan a yearly summer trip to meet up at Brownstone. However, when planning our trip this year, we had an unfortunate experience with Brownstone's customer service. Due to COVID restrictions, the park understandably had to limit their daily capacity. This limited capacity caused Brownstone to sell out much farther in advance than a regular summer (especially for weekends). This required us to purchase tickets in July for our usual trip in August, not knowing what the weather would look like for that weekend. When the weekend came, Hurricane Laura was moving through the area. The night before our trip, the forecast for the entire day was showing at least 85% chance of thunderstorms the entire day. My group included people who were planning to travel 5+ hours round trip for the park. Needless to say, with the thunderstorm forecast and our long trip lengths, we wanted to reschedule to a new day. I called Brownstone the night before our trip (Fri), asking about my options for refund/rescheduling. The operator told me that the park would remain open in the storm, and that there were no refunds (Note: When I asked about rescheduling, she did NOT mention rescheduling to a new day as an option). We did not feel safe swimming in water with thunder and lightning, and took the hit losing $273 in tickets. On the day after our trip, Brownstone messaged me on Facebook messenger saying that they DID in fact have the option to reschedule tickets to a new day, and asked me to call the office to reschedule. After calling Brownstone a second time, I was told differently, yet again, that I could not reschedule my tickets since I had not done so before my booking (even though I had called the day before to ask about my options, and was not told I could reschedule). The Brownstone employee was incredibly unpleasant to talk with, and again stated that our $273 would not be refunded. I was incredibly frustrated by the inconsistency in the information I was being given from each Brownstone employee I spoke with. I usually love this place, which is the only reason I am not giving it 1 star based on this experience. However, I am not sure if I will now be a returning customer - I am empathetic of the current pressure put on businesses during the COVID pandemic, but was disappointed by the inconsistent and terrible customer service on top of my loss in $273, even after being a returning customer for years. Be certain of your planning to this park before you pay!

We ordered the membership package because we usually come here 1x a month but now maybe we can just…read morecome for a little bit a few times more each month. The price was $25/mo and seems reasonable. Not as big as some of the other locations though. Also seems to be a little more crowded on a Saturday for presidents weekend.

It was our first time visiting this indoor park. We came on…read morea Sunday right at 11 AM. The check-in area was very crowded due to the many birthday parties, and the long line was also confusing. At first, a staff member approached us and asked if we had completed the waiver. By the time we finished it, the line looked even more confusing. I had to stop another staff member to clarify whether we were in the right line. It turned out we weren't. The front desk staff responsible for check-in seemed overwhelmed and stepped away twice, so it was a little chaotic just trying to get in. The rest was fun, though. They have a spacious seating area for adults, and overall it felt pretty safe for kids.

Their packages include jump only, climb only, and both jump and climb. Jump only for Sunday…read moremorning, including socks, was $40 per kid for 1.5 hours. We arrived at 10:30, which I would recommend based on crowds. My 4 and 5 year old had a good time, though I'd say this spot is optimal for slightly older and above. There were just a handful of activities they really couldn't do. That being said, I saw a bunch of toddlers who were also having a blast. The namesake slide was closed all morning, which was a bummer, but I'm also not sure my kids would have actually done it. The trampolines, acrobatic swing bar, and multi-level play structure were their favorites. I agree that some people working here were more happy to be there. The waiver is long. Try to do it ahead of time.

Great experience at Air Riderz Adventure Park in Port Chester…read more Large covered parking lot shared with other stores and shops nearby. We used a Groupon and had no issues redeeming when visiting on a Friday morning. We were instructed to complete the waivers at the kiosks near the entrance. We did have to purchase the mandatory socks which was $18 for three (3) pairs. Before proceeding to the play areas, we put our things in the little cubes they have for storage...i.e. shoes, bags, etc. Keep in mind these are open cubes which anyone can access. I never felt unsafe in leaving our things there...but as always, there is a risk. It was not very crowded on a Friday morning at around 10:30am (they open at 10) so it was a pleasure navigating the space with minimal crowds. There are lots of areas to enjoy for both adults and children. The main area has trampolines as well as some interactive areas where you jump to tap buttons and two video screens where you mimic the movements on screen...both area great. There are a few obstacle courses: ninja, balance beam, and swing pit. The basketball area is also great with a cushioned surface, two hoops, and targets where you can throw balls at. There are two huge slides in the center which are fun. Finally, there a "rock climbing" area with a few different climbing options. You must have the "climb" option added to your pass in order to use it though. You will be belayed during the climb. Be mindful that the gripped socks provided do NOT offer the best grip while climbing in my opinion...climbing was much more difficult that I experience in traditional rock climbing places that provide rock climbing shoes...then again, maybe it is just me. There is a food area which sells some snacks: soft drinks, chips, candy. There are also a few tables nearby where you can eat. Overall we had a great time here...the space was very clean and well-maintained. All staff we encountered were very nice. Be sure to check ahead if visiting with toddlers as there are some restrictions on which areas they are able to visit.

Jump and Slide were absolutely fantastic! From start to finish, everything was smooth and…read morewell-organized. They helped make our corporate BBQ Bash a success; everyone had such a great time. I recommend the dunk tank- the highlight of the day!

Everything went extremely smoothly. From the original contact over the phone to confirm the order,…read moreto the drop off and pick up. I would definitely recommend this company to others. My son love the bouncy. Thanx!!

I visited today with a Gold Season Pass and had a great overall experience. The only downside was…read morethe number of bees around, but it didn't take away too much from the day. I arrived between 1 and 2 in the afternoon and started with Batman, which is a very fun coaster. The restraints felt extremely comfortable and secure. It can leave you a little dizzy, but it is definitely worth riding. After walking around for a bit, I made my way to Wicked Cyclone. The lines were very long, but if you come to the park often, you know which rides are worth the wait. I spent about two hours in line, and it ended up being my favorite ride of the day. Afterwards, I grabbed some ice cream near the Starbucks at the entrance. It was decent, though a bit pricey. Two cups came out to about twenty five dollars even with the season pass discount. Next, I headed to Gotham City Gauntlet and then Supergirl Sky Flyer, both of which had very short lines. After that, I rode Scream, which only had about a twenty minute wait and is another one of my favorites. I then went back toward the Batman area to ride Riddler Revenge. It does jolt your head around a bit, but it was not too bad, and the wait time was reasonable. To finish the day, I tried the new coaster Quantum Accelerator. It may not look very intense, but for a family coaster it is surprisingly good. It is very fast, has some nice airtime, and features sharp yet smooth turns that make it feel unique. Unfortunately, Superman was closed during my visit. Overall, I have been coming to this park every summer, and it remains one of the best out there, especially if you enjoy classic coasters.

Had a great time on a cloudy day at Six Flags. The staff at each ride are very kind and work so…read morehard. Every ride was very safe. There was barely any lines because the weather was not super hot. We rode all the kid rides many times. Will come back. The season pass is affordable and is a great deal this year. If you get the gold one you can go to other parks, free parking and discounts on food.

Great place for entertainment and experience. Great and chill staff that are operating the business…read moreproviding great hospitality and customer service. My favorite part is the bowling lanes and the arcade that has a modern and nostalgic atmosphere. Overall I really enjoyed this place and hoping to return again for a road trip. Clean place and was very space with not many people. So it was comfortable and felt great not having to always watch behind and dodge through people in traffic. The food is served up to fresh and fast.

This place is ideal for a date or a good time out. The arcade was so much fun, lots to do and with…read morereally cool new games. I went on a rainy Saturday and it wasn't too crowded. I would definitely go to check out the arcade! The little food area was so dirty. There was no organization and tables were left with all types of trash. There is a kiosk where you order your food if you don't want to wait in line to order and you can pick it up from the front. There was no paper to get a ticket for the food. When we went to pick up our food, we waited for almost an hour to get our food. People who were there after us were getting their food so I went to ask what was going on and literally 5 mins later we got our food. It wasn't great. The fries were good. The chicken fingers and the mozzarella sticks tasted plain and unseasoned. There is also alcohol served with one drink per ID. I will be coming back since the arcade was really fun but not for the food.