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    XTC Nails

    1.5 (11 reviews)
    Closed • 9:30 am - 7:30 pm

    Services - XTC Nails

    Manicure

    Manicure and pedicure

    Nail fill-in

    XTC Nails Photos

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    Cut cuticle and exposed nail bed along

    I've been going here for about a year. Saturday I noticed a couple of new nail techs. One was very chatty. I got there early to get the full on pedicure and then a fill in on my nails Pedicure was ok but I've had better. He was new and had to ask how to do the "Volcano " pedicure. I was going to expand my nail horizons and get these cool black nails with studs.... The new tech sat down and was talking away even before that. I showed her the pic She said Ok. She started the process talking away to her coworkers. I had to remind her twice to cut them back. She had just done the cut back with the Dremel tool (usually they manually cut them). She was talking to someone on her right and looked away and as she began to look back to me she hit my left ring finger with the Dremel tool going and WHAM ! It stung. She immediately grabbed it and blood started flowing. She kept putting some product on it and pressure but it wouldn't stop bleeding. So she covered it with a paper towel and finished my other nails. She kept apologizing and said she didn't want any product to get into it and that it was severe. She was going to do the black I had asked for but I said no because it would look stupid with a bandaid on one finger. I had her just do a natural color. Not the look I was so excited to have for Valentine's dinner out She told me to let it heal and come back in 2 weeks and she would fix it. She didn't charge me for the nails Told me to keep an eye on it and if it got infected to go to Patients First and give them the bill I was trying to be gracious and told her be glad it was me and not someone else who might not be as understanding. She said Thank you. I came home and immediately cleaned it with alcohol and neosporin and a fresh bandaid. As of today, Wednesday, I can now see what I thought was blood that seeped under the old nail product is actually my exposed nail bed along with the cuticle slice My finger is throbbing today. This is the first time I've ever had something like this happen. I'm so disappointed. I'm not going back there anymore. But now my dilemma is finding a new reputable Salon near me. But it will be awhile before this heals over enough PS. There was a really nice lady beside me who had just started getting hers done and her Tech apologized to her and had her wash her hands. I heard that lady say " I guess it happens ". So it seems some happened to her as well. Seems they've hired unqualified Techs.

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    26 days ago

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    8 months ago

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    8 months ago

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