Let me start off with the fact that the cut was great, quick for a trim but Kay styled it nicely…read moreand put some products for shine which was nice. I am a very nervous person when letting someone new cut my hair and I would 100% let her cut my hair again! I was also five minutes late and lost so maybe that's why I felt it was quick. 4 stars for Kay. Now, for the person who washed my hair. This person scrubbed my hair like I was a rag dog. She didn't ask if I was okay and I said warm water was fine but it was hot water on scalp. Not the best way to treat hair. She scrubbed so hard that when I took off the towel I had a huge ball of hair she ripped off from scrubbing. I just wanted to cry from the amount of hair I saw her rip off. I felt the tug and rip when she was scrubbing but I was just so overwhelmed I really couldn't speak. I think it was the anxiety of going to a new salon. I feel like she ripped a part of my hair in the back and there's literally a spot missing. She was talking so loudly with people which is totally fine to have conversation; but to do it so loudly without a concern for the customer your servicing is crazy. I wanted to come back but I don't think I'll ever go back again because I wouldn't want her to touch my head again. I still felt the pain of the hair pull and rip all night and I still get anxiety thinking of all the hair she pulled out. It has taken me a long time to regrow my hair. I treat my head gently. There is no reason why anyone should be pulling your hair during a wash. I wish I could go back in time and never let this girl touch my head. Hope this helps someone speak up if you are getting scrubbed by her.

was referred by a friend a while back, and loved it here. Been out of the area now for a while, but…read moredefinitely returning to the salon. Amazing place, definitely recommend !

Always a fun time and I leave happy with my cut and color!…read more The charming building, happy people and quality products all keep me coming back.

Always been my go-to place in the last decade! Jennifer is top-notch in all she does.read more

How would you feel if you came in and you had a 1030 appointment for yourself a highlight, and your…read morethree boys haircuts. The stylist was halfway through a highlight on another customer after waiting 20 minutes when she sent the customer to process, she walked up to me and said are you still wanting to get your highlights today? The whole purpose of the appointment was for me the way she said it was very rude. Made me feel uncomfortable that if I said, yes, she would be upset and I didn't want someone upset doing my hair and if I said no, she was happy to take the boys then in the middle, so she cut all three boys hair she had text messaged me a price I go up to pay the girl at the desk says to me that's two little boys haircuts an adult male men's haircut and a partial highlight. It was all I could do not to say do I look like I got my hair highlighted when we were only there in an hour and a half.. the price was way more then she had text me . She did not wash or dry the boys hair. on top of it, she says to me well we could've done your highlights but I need to finish the other customer firsts seriously I am going to wait an hour while she finished her. I don't have the time and she knew how hard it is for me to come on weekdays. she still had a customer that just had her foils removed and was just washed by "an assistant who still was getting a cut and blowout. I think it was rude. It was disrespectful and she owes me an apology. I will never go there again. She kept offering to reschedule me well again my time is very limited once baseball season starts for the boys. I don't get any time that's why this Saturday was so important February 14. I'm very upset and I do not recommend this salon!!!!' at not after the stylist treated me like that, honestly who would let somebody touch their hair after someone comes up and said what she did ? What would've been a $400 appointment for the four of us turned into a lousy hundred dollars in no tip you know what she lost out on $300. That's her fault.

I've been to multiple stylists to get my hair the way I dream, I have blonde hair and I don't like…read morehow it gets golden and now darker since I've had my baby, I found SHELBY thanks to my friend and she has absolutely SLAYED my hair! I've found my soulmate stylist and plus this salon has made me feel so welcomed and it's such a great atmosphere!! I recommend to everyone!

I get treated with such care and feel spoiled while I am getting my hair done. Beautifully…read moredecorated and everyone is so friendly. McKenzie does such a good job on my hair. She always listens and gives her recommendations on color, highlights and style. Out of 10, I give them a 15!!! Great work gals - thank you!!!

Amazing service - friendly caring staff. Salon is beautifully put together - relaxing atmosphere…read more Real reseaonable quotes without the mysterious add-on price that you get from other salons.

There is a picture of the subpar manicure I received on their Facebook page from my visit on…read more10/07/22. The nail tech caused my fingers to bleed, took all the length off my nails and left them rough and uneven. The polish was applied with so many thick layers that three hours later it still was tacky wet- this is after the technician used quick dry spray to help. I had my visit prepaid and they tried to leave a service off. They had to move my appointment because the person who was supposed to do one of my services walked out that day. They stopped during my massage to go call the owner to figure it out. I reached out via email to give the owner a chance to rectify the situation but never received a response. The facials are incredible and the only reason I gave 2 stars. I have included a photo of the reciept and Mani Pedi since the owner is claiming I wasn't there.

Twice I have made appointments online and twice these appointments have magically disappeared…read moreresulting in a wasted trip. First time, the salon said they called to cancel my appointment, then they said the appointment wasn't there to begin with, then blamed it on a "system error" because all of the massage therapist had quit. Not sure why all the different stories, just say sorry and make it right! They made me another appointment for the following week for a 90 minutes deep tissue massage, arrived and the therapist told me that she didn't "have time" for a 90 minute so I ended up getting a 60 minute massage, despite the appointment on the books being scheduled as a 90 minute massage. It actually was a really nice massage, so wanted to try to get another one. Just arrived back from another appointment that my husband made three weeks prior; I tried to call to confirm, no one answered the phone, arrived to find out the appointment wasn't scheduled. Realized the appointment I made was with a therapist that is no longer listed on the website. Obviously, I won't go back as they will not take responsibility for their errors and the online system is horrible. Definitely do not recommend as they cannot seem to get their own scheduling issues resolved. La Bella likes to respond that negative reviews are phony reviews...this one is not.

I relocated to Virginia 6mos ago, and been looking for hair stylist for awhile . I am very…read morepassionate about my hair , i spend so much money and time to take care of it, i was gonna wait until i go back to Ca to see my hair stylist but it get too long and i know it time to try someone new. so When i schedule appointment i choose option to pay for experience and education stylist tier 3 hoping someone know how how to cut hair and this is what i got. This is the worst hair cut i have ever get in my life. I came in with a long V-shape layer hair. I told her i only want cut 3inches and keep my V-shape layer style. She didnt listen and chopped it for 6-7inches. My hair is so short and uneven now. No where close to what i asked for. They dont understand how long it take to grow long hair. This is so disappointing. I have been crying all night after this cut. Definitely will never come back and do not recommend to any one.

I came to this salon when I first moved to NN the summer of 2020. Joe Woods became my go to. He was…read morealways mentoring some one. Then the day came when he said his last day was coming soon. He had Kristan Barclay watch and blow dry my hair. Moral is Joe is gone and Kristin has been my hairdresser ever since. She listens. She has a great sense of humor and a wicked set of scissors. She is the best. I won't go anywhere else. Thanks Salon Eliite

Brittany is so sweet, very gentle and did a great job on my hair and second best of all, didn't…read moredouble book making me feel rushed. Friendly vibe from everyone in the shop. I'll be back.

Donna Jackson Garndner gave me a beautiful hair cut yesterday (Sat. March 26)...she takes her time…read moreand really trys to listen abd give her input to help you decide on your look. She's helpful, organized and really keeps up with the latest styles and looks and applies her knowledge to what you are looking for! Very impressed! Comfortable personalized setting makes for a very enjoyable experience. I'm just so very glad I found her and her thorough knowlege and expertise. Thank you for a very enjoyable experience Donna! See you soon, Macy Wilkinson (Rose Mary)

Salon de Joi is a good salon…read more Good haircut by Wanee. Unfortunately she doesn't use straight edge razors, but electric. I'll return knowing that I'll need a trim sooner with no razor shave.

After covid hit, the salon I used to go to for years had to close. I thought I would never be able…read moreto find another stylist who could cut my difficult "Asian" hair but I was wrong! After reading positive reviews about "Salon de Joi", I decided to give them a try since they were very close to my home and I'm so glad it did. Joi did an amazing job! And she is such a delightful, friendly soul. She is a true artist with attention to detail which I can appreciate. And her price was very reasonable. I will definitely be going back!