Update: We hired Jayk's again for repairing a sink's valve and installing a new faucet. The…read moregentleman who showed up was quiet, competent, and efficient. He installed the sink and went on his way. The charges were very reasonable for the work. And that's when I became a total idiot... I noticed cracks in the sink's bowl. I called Jayk's. The person asked for a snapshot of the problem. I sent it and (honestly) said I didn't remember if there were crack that large before. A minute later Jayk's sent me a photo of the pre-work sink. Yep... there were the cracks. I apologized profusely and they were cool about it. Apparently the old ugly faucet was all I could notice. So...yeah...I'm a dummy who has become too used to contractors creating as many problems as they fixed. Not Jayk's though - they're great.

Jayk and his team were immediately responsive, communicative, prompt and offered a competitive…read moreprice for water heater replacement.

Another Happy Customer of Plumbserv LLC, Having an…read moreunderground leak with a water feed pipe to the house from the road to the house. I myself dug the hole up where the leak was and found the leak hoping to be able to fix it myself. Afte locating the leak and realizing this was a little above my expertise, I called Plumbserv. The graciously responded same day without the issue being and emergency response call. After seeing the issue the technicians tried to locate the water meter shut off. Tried for well over an hour to locate the meter for shut off and could not. They charged me a service call fee of $150.00 for about nothing. After a week of waiting for NC811 to locate the water meter at the edge of the property i had Plumbserve come back out to fix the pipe. This is where it gets good. The technician was great. Fixed the pipe correctly, timely and purposely left the hole open for in case the pipe was not fixed correctly and did not charge me at that time for the repairs. It was when i was satisfied with the repair that i was to call the office and pay the fees. I called to pay the fees and the office associate was awesome and was able to roll the earlier fees i paid into that bill i needed to pay for the final bill and that was over the top awesome. Please don't hesitate to call these guys to have them wotk on you plumbing needs. I will recommend to anyone to call them, they were great.

Woke up without hot water called this place to come and check what the issue was. They initially…read moretold me over the phone that it would cost $98 to diagnose problem. And if you we chose to use them to implement the solution they would put the $98 towards the fix. Guy checks my tankless external water heater and states he needs to do further diagnosis and that it would cost $477 incl. was the $98 discounted if we chose to do further diagnosis. So before these guys have actually done anything it's costing me $576 without me fixing the problem. Unless you want to throw away your hard earned money otherwise look somewhere else.

I called Bill after seeing Sue's and Jen's reviews…read more Faucet that wouldn't stay put leaky shower/tub leaking hot water valve Bill came by and he chatted up a storm with me while getting the work done. Everything was fixed as expected and he promised to check in in a few weeks to make sure everything was still as I expected.

Bill is a fine gentleman and a plumber you can trust, for the quality of his work and his fair…read moreprices. He's the guy that you've been looking for forever, which is to say, a plumber with integrity and skill. Great to have had him work for me.

This is my second repair that Ben has handled for me. He was on time, respectful, and very pleasant…read moreto work with. I like that he gives you an understanding of the problem, walks you through the repair and follows it up with a solid quote. Due to the fact that he has fixed another issue for me in the past, I can verify that his work is solid and long lasting. If you need a plumber, this is the one for you Thanks Ben for your great work.

From the owner: Locally owned native North Carolinian plumbing company here to take care of your plumbing, drain…read morecleaning, and backflow needs. Services include but are not limited to: General plumbing repair and diagnostics (interior/exterior) (water lines, drain lines, and venting); Tank and tankless water heater (diagnostics, repair, and replacement); Fixture repair and replacement (faucets, tub/shower valves, toilets, etc); Garbage Disposals; Drain Cleaning; Camera Inspection (drain lines); Backflow (repair, replacement, installation, and testing/re-certification); Gas line repairs and installation (both LP and natural gas). These services are applicable for both commercial and residential settings. I do not typically take on remodel/addition work; however, depending on the job, may be willing to. I always tell my customers that it never hurts to check in and see if I can or am willing to do a certain job that they are not definitive about. My standard service area includes: Wake, Orange, Durham, Granville, Vance, Person, and Franklin counties. Alamance, Chatham, Nash, and Johnston counties may incur a travel charge.

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.

We had two simple tasks: install a per-faucet water filter, descale our tankless heater. We got TWO…read moreleaks: one busted pipe and one improperly installed water filter (screwed on badly, constant dribble). Neither of them were caught and ran for weeks causing massive water damage. Matherw's refuses to take responsibility and even BILLED US TO FIX IT! insurance is suing them for us. STAY AWAY. They do NOT stand by their work!

Great group of guys working for Ray! One of the guys came in to fix the bathtub faucet. Didn't take…read morelong at all and did a quality job! Highly recommend!!

Excellent response to scheduling an appointment. Good work but a little on the expensive side for…read morereplacing an outside water spigot and replacing a toilet tank screw. Also, replaced the tank flapper without asking.

The hot water pressure was very low. I had it looked at by another company who recommended I…read morereplace my tankless water heater. Thomas responded in a couple of hours and cleaned the filter out at the water heater. We did not replace the water heater. Very honest and very dependable. We will be using them for our plumbing needs.

Do not use this company. They are thieves…read moreCharged too much and could not quote a price for services 875 for an hour job too pricey Another company charged 300 for same isue

I changed my review after the owner John made everything better. They really know how to take care…read moreof their clients.

Never heard back. Really need help but contacted twice with no help at all. Even if you are busy…read moreeveryone needs a call back event when you can not help.

Great service on shower problem. I would recommend and would use again. Super nice guy also and…read moreexplained everything that needed to be done. Great price compared to other quotes.

Thumbs up for Rayan's Plumbing! He came over within an hour or two after he was contacted. Quiet,…read moreclean. Professional, and reasonable. He even cleaned up after himself. Impressed and appreciative! He got my issue resolved very quickly, and his pricing was in line with other businesses quoting the project. He wasn't the cheapest quote, but he did not bait and switch nor try to up-charge me. Highly recommend Rayan's Plumbing!!!

Pleasant plumbing pro, did a good job. New toilet works well! Will use them again for sure.read more

Very professional, they know what they're doing and were able to advise me about things that need…read moreimmediate attention vs what can wait a while vs the things that are just normal and not to be worried about. We bought a house and they replaced corroded joints, installed an indoor master shutoff, serviced our tankless water heater, replaced cheap corrugated drain pipes with pvc traps & pipes. Great communication and prompt service.