They were the most affordable option out of all the private transfers I looked into. I communicated…read morewith Sam by email and he was quick to reply. Our driver texted the evening before to confirm, and again when he was on his way the next morning. He drove a very large shuttle van with plenty of room for our double wide stroller and 3 pieces of luggage. If you request car seats, I suggest telling them the weight of your kids. I requested 2 forward facing car seats but our driver arrived with 1 forward facing car seat and 1 high back booster seat. Both my girls are under 35 pounds and the high back booster is for kids over 40 pounds so I wasn't very comfortable with that but we didn't really have a choice. I'd recommend they ask if the child weighs enough to use a booster before swapping it out. FYI they only take cash and they do not drive to/from Ontario airport.

SCAM. They tied the classic "bait and switch" by pretending our driver did not show up and offering…read morea more expensive option instead knowing all along this was the plan. I don't write reviews often because I'm easy to please and hate to say anything negative when I feel service has been adequate. I have traveled all over the world and booked multiple tours and shuttles (some with no reviews) that were excellent without any issues. My experience with this company was atrocious. I have had better shuttle services in the middle of the Amazon rainforest in Bolivia than this LAX scammer. We had a confirmed reservation. Our plane was delayed. "Samuel Espinosa" assured by gmail email (with photos of the "van" they had for the pick up) they were following the flight but stated they had no phone number for me so had to use email (similar to other poor google reviews that have been removed...they accused the client of providing the wrong phone number). I promptly sent my phone number and offered WhatsApp as an option as well. This was ignored and communication through email continued. Red flag! On arrival I emailed and was told to go to baggage claim and notify when there. I did so and was instructed to tell them what pillar we were located at on exiting the airport. That was done efficiently after bathroom breaks for 8 people and waiting for bags. Then we waited. For 30 MINUTES. No response to any email. I tried to call the number on the website and left a message. No response. Then approximately 3 minutes after I called a guy in full suit came out from the airport doors and offered us a "ride" for $250usd plus tax and tip (previous quote was $165 plus tax and 20% tip) but we had 8 people and bags so would need to pay for two of these special rides (with no credentials but they insisted they were "official" drivers). Uber black at that time was only $150 for an SUV. Surely we looked liked total idiots if they thought we would go for that. They offered to take us for the uber black price when they realised we were not as dumb as they thought. We refused and Instead we booked the uber blacks x2. Costed double but we had no choice. Luckily I had brought along my child's ride safer car seat (awesome but that I would recommend if you travel and need car portable car seats) for short Ubers so we did not have to worry about the lack of a car seat. Not sure what we would have done without it. Uber black was (as expected) amazing. Clean, new cars, with very polite and helpful drivers. Wish I had not bothered with the shuttle service at all. Wasted hours of valuable time which meant we could not get up early to go to Disney the next day. While we would not let it destroy our trip it did destroy my impression of LA and LAX. I've travelled the world and always been very careful about scams but the biggest scammers I have met thus far in my travels to over 40 countries is this company. Maybe I have just been lucky. Or perhaps because it was LA I let my guard down a bit and was a bit lax in usually due diligence. While on our way to Anaheim I did get some very inappropriate emails from the "driver" including one that said "any luck" when it was clear we were looking for alternative transport. When I indicated I knew it was a scam he changed his tune saying "the police made me move to terminal 1" and "I've been here all this time." It was 2am with plenty of space for cars and no police in sight with very few flights arriving at this time. Nobody made him move. He either never existed or took another group that offered more $ than he was going to get from us and then left his friends to scam us. They knew we were standing there waiting, tired, desperate for a ride and instead tried to use that as an opportunity to scam us. This company is an embarrassment to Los Angeles and airport shuttles everywhere. If you want to risk it and book anyway to save a few $$$ then go ahead but it could end up costing a lot more than that including valuable vacation time. I would stay far away. Their price was reasonable but not that much better than others, they include the car seat so was $15 cheaper than others and had such glowing reviews on Yelp I assumed it was a safe bet. They had ONE google review that echoed my experience which has since conveniently disappeared. Not sure why the yelp reviews are decent. Perhaps they figured that all reviews don't have to be good and they could mess up a few reservations and try to make some money off it. Unfortunate because I try to tip well and if my airport trip goes well I tend to make more bookings for the rest of the trip but instead we rented a car and used uber/lyft as we were too traumatised by our airport experience. I'll just stick with Uber Black at LAX from now on. I'd rather pay double than ever deal with a company like this again.

We were impressed - easily one of our best experiences with a hired ride…read more Our driver, Johnathan was a true professional... picked us up right at the door - loaded our luggage and took us to the hotel... give them a consideration on your next trip to LAX airport

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

We had a very good experience with ADA Shuttle Service when arriving and leaving LAX . They are…read moreeasy to communicate with over text, reliable, flexible and reasonable. ADA Shuttle are one of those rare businesses that aren't looking to make as much money as possible through hidden charges or by taking advantage of unforeseen circumstances. Yes, they have a reasonable cancellation policy like any other company, but, for example, our plane arrived late and they adjusted accordingly without any penalty or issues. Booking is easy through their website and if you have questions about anything you can actually communicate with a real person -- rather than a robot.

Prior to finding ADA PRO, I was stuck (and getting real anxious) on how to transport my mom, who's…read moredisabled and in a wheelchair, to LB airport. Taxis with wheelchair accessibility are unreliable; Uber/Lyft & other airport transportation services don't have sedans big enough to carry all of us + luggage, or only have vans/SUVs which are too high for my mom to get into. ADA PRO solved all my issues. They are professional and were punctual, friendly & helpful. Pricing very fair. Recommended. I would use them again.

I was tasked with finding a limo service to transport our executives to a company wide conference…read morein LA for a few days and was having difficulty finding a company that understood and could assist in the planning of the event to make sure no one missed the conference. Everyone was traveling from different parts of the city or coming in on several different flights so I was worried to say the least. LAX chauffeured took my call and after a few minutes was able to help me plan out what was needed and how to get it done in the most efficient way possible. The day of all chauffeurs checked in prior to the pick up which put my mind at ease. All the transfers went without a hitch. I truly appreciate the ease of booking so many transfers as it was something that seemed overwhelming at first but worked out perfectly. We will definitely be calling for our next time out with our company and would recommend without hesitation.

Spent a lot of time trying to find a new transportation company for our corporate needs. LAX…read morechauffeured answered our questions and concerns based on past bad experiences. We have used them several times now and our guests and team have been satisfied with the ease of each transfer and great communication in between. Will definitely continue to use LAX chauffeured for our companies needs.

ATLS is excellent. Always dependable and on time. Easy booking and comfortable cars. Great meet and…read moregreet at LAX. Bill and Jasmine are terrific drivers and wonderful people. Great communication via text. Been riding with them for years and highly recommend ATLS for travel in Los Angeles.

I really appreciate the availability, care and attention to detail that Bill , Monica and the whole…read moreteam at ATLS provide. I've been using them for years, with no complaints and refer them to all my business associates. Fast, friendly, dependable on time service.

I have being using Alves and Prestige Voyage for over three months and couldn't be happier. His…read moreride is beautiful, he's always on-time, courteous and professional. Most importantly, his communication is excellent. I don't want to have to worry about whether a driver is going to no-show for an early ride or leave me stranded at the airport after a long trip. He proactively communicates with me and I'm always confident that I am in good hands. One less thing to worry about is so important to me. I have recommended him to close friends and neighbors. Highest praise and recommendation!!

We used Blue Star for our airport pick up and then return to airport…read more I received updates via text - great communication! Our driver was friendly, helpful, nice and prompt! I would definitely use them again and highly recommend their car service!

Visited Anaheim in November 2021 and contacted our hotel (Marriott) asking about airport shuttle…read moreservice which they had none and recommended Blue Star Limo LLC. Just returned April 2022 to Anaheim and used Blue Star once again. They are reliable, have wonderful drivers, and their attention to detail is impeccable. When our plane landed I had text messages from them saying they were ready and waiting with directions on our pick up. I will always use Blue Star Limo LLC when I visit So. Cal!

Easy to book. On time for pickup at home and early flight returning. Excellent driver and vehicle…read morewas spotless. Snacks as a bonus. Competitive price for a nicer experience.

Love Steve! Been using him for years, referred him to one of my best friends and she uses him…read moreexclusively as well. I take very early flights and have incredibly early pick up times and in all the years I have used him, has never been late once. Just great service, great guy and I'm glad to have found him.