We decided to visit this nail salon for my husband's birthday so he could enjoy a little pampering…read more Since the salon was very busy and had a lot of staff working, we opted to get pedicures only. The atmosphere was beautiful and upscale, with elegant chandeliers throughout the salon that gave it a luxurious feel. The staff was friendly, welcoming, and pleasant during our visit. Our pedicures included a scrub treatments and hot towels with fruit scrubs, and our feet definitely felt pampered afterward. However, the entire experience lasted nearly two and a half hours, which felt like a long time for a pedicure. We didn't need a reservation, and the initial wait was only about 15-20 minutes, but once we were seated in the pedicure area, there was additional waiting. At times, it felt like we spent more time waiting than actually receiving services. Overall, it was a nice experience and felt like a special treat for a celebration or special occasion. While I enjoyed the luxurious atmosphere and the quality of the service, the time commitment makes it something I would reserve for occasional visits rather than a regular monthly appointment.

I visited Milano Nail Spa ATX and paid approximately $200 for a manicure and pedicure service. The…read moreservices were not completed as requested. My French tip manicure was left unfinished, the acrylic work was poorly done, and my pedicure was incomplete. During the service, my toe was cut and began bleeding. Despite bringing these issues to the staff's attention, I felt I was treated disrespectfully and my concerns were not properly addressed. Rather than resolving the situation or offering a satisfactory refund, the interaction escalated, and law enforcement was contacted even though I was only requesting that the services I paid for be completed correctly or refunded. I documented the condition of my nails and toes immediately after leaving the salon, including evidence of the incomplete work and injury. I attempted to resolve the matter directly with the business and requested supporting footage they claimed existed, but I did not receive the information I requested. As a paying customer, I expected professional service, quality workmanship, and respectful treatment. Instead, I left with incomplete services, an injury, and a significant financial loss. I am seeking accountability and a full refund for services that were not properly provided.

Love this place! Everyone is so nice and service is top notch! Won't catch a better vibe at any…read moreother nail salon in Austin.

Quick update, second visit was just as great as the first. Renna did a great job and I got to see…read moreher Halloween nail design she did for herself. I really enjoy the small town feel of the salon, makes it familiar and comfortable. Clean, same hygiene standards and the music was great although it did get a bit different towards the end. I forgot they are CASH only, and thankfully have an ATM if needed.

love love love! I've been searching for a nail salon for so long, I'm so glad I finally found it!…read moredefinitely recommend Erick!

Was looking for a new nail salon and specifically for one with high hygiene standards. Made a same…read moreday appointment and there was street parking free for 2 hours. Greeted upon entry and appointment confirmed. Picked the color for a pedicure and they had the chair prepared by the time I was done. Water temp was perfect and got a Vietnamese coffee. The pedi did start after the appointment time by ten minutes or so. Overall the pedicure was pretty standard. Nothing to highlight. Later that evening I noticed a small cut on one toe when moving my feet. So, not sure if I'd be back as that def can lead to more issues. Thankfully everything is ok.

Found my go to nail spot... great staff, welcomed me & mom didn't have to wait long…read more Excellent job on manicure & pedicure Family owned and everyone is related including my favorite employee "K". Will definitely be referring and will be a repeat customer

My first time here and I horrible experience. I selected a color from their sample only for them to…read moretell me she couldn't match it. No biggie, I changed color. But the application was horrible!!!! Please see the video and keep in mind this is AFTER I sat back down to have them fix it. She did at least 7-8 layers of gel that I counted. At that point I was tired of being there for 2hrs (30 min wait) for ONLY a gel polish change, no manicure, nothing else!! I was charged $35 and she started whispering something in her language once she noticed I didn't tip. Do not recommend!!!

Recently switched to this nail salon after it was recommended by a friend…read more.. This nail salon will not disappoint! My daughter has had the same technician 2x now and her nails always turn out stunning. Elisa Nguyen is a perfectionist! The equipment is all new & the ambience is as chic as it gets in Austin! Definitely worth booking in advance!

Very accommodating with my schedule and even rescheduled me with the same nail tech I wanted. I…read morearrived 10 minutes late due to traffic, but they still took me without any issues. Service was great from start to finish. The front desk lady was very welcoming and kind, offering me water as I got settled into my seat. The salon is beautiful, clean, and surprisingly quiet, nothing like the crowded or chaotic salons I have been to before. They confirmed what I wanted and reviewed the nail design price before starting, which I really appreciated. The massage chairs were a relaxing bonus. I booked Sammy for my manicure and pedicure, and she did an amazing and very detailed job. I also liked that there was no pressure to make conversation. Since I was working, the peaceful environment was perfect, especially for an introvert like me.

They do waterless everything, they always work with non toxic products it's a small place but…read morethere's street parking, the girls are nice and know how to clean up a lot of build up skin or so,specially my feet on pedicures end up always looking great.

Recently went back to Cure and Jalisa did my nails. Appreciate the Erykah Badu playlist and her…read moreinsane attention to detail. Looking at my nails from all angles, listening to what I want and reaffirming what I want with periodic check ins and great questions. She provided great hospitality and made sure I was comfortable with my elbow and wrist positions throughout the entire service and I appreciated her suggestions and expertise and was open to her feedback. Just always a better than the rest experience when comparing to typical nail salons. Love this place, love the products. There's so many options it's nice to know I can do some fun stuff or keep it classic.

Danny for a Pedicure was AMAZING!!!…read more I don't like spending money on my nails but he made it so worth it. I did a butter yellow color for my toe nails and he recommended adding white before to make the color pop. He really took his time, did a great job, and it felt amazing to not be rushed.

I generally like this place, however, they lady I had last time was not very good. She did not…read moreremove my dry skin, which is the reason i got a pedi. When I asked her, she said it would hurt..... I get it done all the time. My feet were incredibly dry and I had to buy a roller to remove my dead skin. On top of that, I had to REFILE my nails because they were not even. It sucks because she was very pleasant but did a terrible job. In addition, we went during the morning where they offered 15% off and they charged my full price. Would be nice to get at least half my money back. Very disappointing.

Wonderful massage and excellent customer service. The therapist was very knowledgeable and made…read moresure I felt comfortable throughout the session.

This was my favorite spa experience I have ever had. The location is very nice, and clean. The…read morestaff is incredibly friendly and they were ready for me right at my appointment start time. Bryan did an amazing job with my massage, and I could tell he was being incredibly diligent about working through the places he felt tension based on our conversation about my lifestyle. I left having learned new things about how to care for myself, and for that I am grateful :)

I highly recommend if you are not already treating yourself to the occasional massage to do so now…read moreand at Milk & Honey! Prior to your massage you are given some time to enter the locker room and leave your belongings in your locker and change into your robe. You have access to the showers, toiletries and hair styling tools. Once you step out of the locker room you enter a dim lit lounge where they have light snacks and the most delicious tea while you wait to be called for your appointment. I decided to go with a lengthy 120 minute Ultimate Massage with Katie since it had been quite a while since I've had one. This included a full-body brushing (you get to keep the brush afterwards), your choice of Signature, Deep Tissue or Sports massage and a warm oil scalp & neck massage. Prior to your visit you fill out a survey to decipher how you would like your massage to focus on. I prefer a firmer massage, but not too intense that it's not enjoyable. Katie was understanding of what I wanted and also receptive to how tense some of my muscles were and adjusted as the massage proceeded. I appreciated how she answered any questions I had during the massage and checked on me periodically to make sure everything was to my liking. The massage was fabulous. Just keep in mind that the oil scalp and neck massage while it feels amazing is going to leave your hair super oily. Be prepared to shower and rinse your hair several times. After my appointment I relaxed in the lounge for a bit and then utilized the showers to rinse out the oil in my hair. You are welcome to stay as long as you like. I can't wait to come back for another massage!

Going into this, we were genuinely excited. This was for a bachelorette party, and we had been…read morelooking forward to relaxing and celebrating together. Unfortunately, the experience with Milk + Honey was incredibly disappointing from the start. The booking service that coordinated our appointments made an error with our timing. By the time we arrived, the Milk + Honey staff said they couldn't accommodate us. While I understand scheduling constraints, what was frustrating was the complete lack of effort to help. There were no alternative solutions offered, no attempt to adjust services, and the response we received felt dismissive, essentially "well, you didn't make it on time," despite the situation being out of our control. As a result, 2 out of our group of 6 had to leave without services, and we were still charged a no-show fee, which is 50% of the service cost. To their credit, the booking company acknowledged their mistake and worked to make it right. They helped us rebook at 50% off and added complimentary services, which we appreciated. However, because of the no-show fee, we essentially still ended up paying full price overall. The issues didn't stop there. At checkout, we added a 20% gratuity, but it was calculated on the full service price plus the added treatments, not the discounted rate we were actually paying. This resulted in what effectively felt like closer to a 50% gratuity. Again, this is less about tipping itself and more about transparency and principle. To make matters worse, we were not given a receipt at checkout and had to call afterward to request an itemized breakdown just to understand what we were charged. Overall, the experience felt disorganized and, more importantly, like our best interests were not a priority at any point. For a place that positions itself as a luxury, customer-focused experience, this fell far short.

Amazing service and super calm environment. Vincent was wonderful and provided a more than…read moresatisfying pedicure.

Book your appointment before it's too late! Mazy and Vincent are total rock stars that started…read moretheir own studio after building a reputation for incredible service with an amazing attitude. They are the most skilled nail technicians in Austin - I've been a loyal client to both for years. Mazy specializes in intricate nail designs and Vincent's attention to detail is unmatched. Really happy to see these two open their own business. Getting the best nails while supporting a small business? Everyone wins!