Answer the phone would b a good start. Other than that don't know. Haven't got service.read more

I've had a really good experience here. Very much a nice little hole in the wall repair shop. The…read moreprices are more reasonable than other places around. On the trade-off, the parking lot in this area is going to be a serious nightmare to navigate. This whole section of businesses along the road are though. This reminds me of a place I used to work though...A bit disorganized looking inside, The kind of place that doesn't value fancy high-end presentation to make higher priced sales. Don't get me wrong there's definitely a place for businesses like that. You're going to probably get a more high-end professional experience, with a bit faster turnaround at one of the more corporate style PC repair places. But for the everyday person who just wants a simple experience working directly with small business owners who are very friendly and easy to talk to, this is the type of shop I recommend. And as a plus, it'll likely save you some money.

I took my $600, 4 year old reciever in after a lightening strike fried it…read more George (owner) said it's $40 to trouble shoot, but was prob a bad hdmi board, which may be expensive. They did some diagnostics, discovered it WAS a fried hdmi board. They priced the replacement board at $375, and labor at $100 minus $40 diagnostic fee that they apply to repair costs. I'm thinking that's too much to spend. They agreed. You can get an updated version, new, for just a little more. But they hooked it up to some speakers and played from a cd. So George said, take it home and listen to radio, cds, Bluetooth (analog input) and enjoy. Thats what I'm doing. Sound advice, pardon the pun. I found them to be reasonable, professional and personable. It was my first time there. After reading other reviews, I started not to go. But other hi fi, home entertainment pros I know and trust insisted they were good folks. And MY experience backed up what the PROS said.

They are always on time and super fair and honest in their pricing. They have fixed my washer and…read moredryer. Another time, they fixed my stove that I thought was totally caput. Even the service call fee is reasonable.

Apple couldn't fix it. IT Worx did it in 20 minutes…read more I factory reset my old MacBook and gave it to a friend, but nothing we tried would get her set up on it. The Apple Store floor reps were stumped, and the Genius Bar was so backed up they sent us to IT Worx on Battleground instead. Best referral we ever got. Reo knew exactly what the problem was, walked us through the fix, and had my friend up and running with everything verified in under 20 minutes. He was patient and friendly the whole time. When I'm ready for my next Mac, I'm skipping the Apple Store and buying from IT Worx.

I came in with a last minute appointment after spilling a soda on my laptop (horrible I know!)…read more The workers were friendly and explained everything well. They were able to answer my questions about the timeline and cost and I left feeling prepared for any possible outcome to my situation. The workers were even patient when I forgot my password for an embarrassingly long amount of time. I was in and out in under 15 minutes, including turning over my computer and everything. A similar appointment last year at Apple took almost an hour, though that was a much busier store. I will definitely be returning if I have any more mishaps!

I wouldn't recommend this company services to anyone. Upon a paid home service call I was told my…read moretv could be repaired.. even assured. I had to follow up .. call after call only to be told the first diagnosis wasn't right. After a second home service call I was told my he didn't know why the tv wasn't working..lololol. So I'm back at square with less money in my pocket and a unrepaired tv.

Kenny fixed my microwave oven a few years back and it's still going strong.read more

Earlier today, November 4, 2025, my daughter went to this establishment to get her battery…read morefixed/replaced on her phone. The employee there who called himself "TJ" mentioned that her phone was cracked (upsell tactic) and offered to fix it. She specifically told the employee that she didn't want the back of her phone fixed, just her battery replaced. The employee took the phone and told her it would be about an hour to replace so she left and came back when it was ready. She discovered the back of the phone was replaced and the battery remained. She complained that she did not ask for this service and requested her initial service. To her dismay the employee informed her there would be an extra charge for the service of her initial request and would only offer a discount for his mistake. He admitted his mistake but still had the gall to charge her. This is unacceptable that she received and paid for a service she specifically said she did not want. She has been scammed and everyone needs to know what type of business they may deal with when going to this establishment. Be wary of their business. The person who provided the service is pictured with this review.

I got my iPad screen fixed and it was very messed up. It cost $120, there was good customer…read moreservice, and it was done very quickly!

After much research, I chose TECH WINDOW to help me. I couldn't be happier with my decision to use…read morethese folks to fix my HP laptop. They diagnosed my problem within 1/2 hr of my dropping it off. Jake said the problem wasn't with my computer, but with my charger. He could have charged me a hefty price. No, he just charged me $ 40 for a new charger, which he had in stock. If you're searching for an honest, wavy someone to fix your electronics, look no further!!

I don't ever leave reviews, but my experience was so good that saying nothing would be dishonest…read more Andrew, one of the technicians, spent an entire day helping me diagnose a black screen of death. Business was slow so I guess I got lucky, but he didn't have to put that much effort into helping me, yet he did anyways. Thanks to his help, I was able to narrow the issue down to corrupted drivers, and I met my render deadline in time (practically saved my job). He was kind, genuinely interested in the problem at hand, and did everything he was able to do. I did end up getting a few display port cables, but thanks to his expertise and problem solving skills, I was able to avoid the more expensive troubleshooting options (replacing entire components on my work system). Without his help, I would have missed my deadline, potentially lost my job, and spent several thousand dollars replacing parts that didn't need replacing. Again, I never leave reviews. But in a world of corporations who put the customer last, a small business that puts the customer first deserves every bit of recognition. Please give them your business, I don't want to have to go somewhere else the next time an issue pops up. Thank you Andrew, you rock!