Services were lovely and very peaceful. If you're looking for relaxation vibes this is a great…read moreplace.

Deep tissue massage with Nathan and hydro facial with Diana they are the BEST!! Love this place!read more

I received a Brazilian at this European Wax Center location, and it resulted in a painful injury…read moredue to the technician's lack of training and care. Instead of applying the wax properly to remove hair, the technician misapplied the wax and caused injury. Rather than acknowledging the mistake, she dismissed my pain and failed to provide any real assistance. This is not just about a bad wax--it's about negligence and lack of proper training, especially when working on darker-skinned clients. If you are a Black woman or have sensitive skin, please be careful--this location does not seem to have proper knowledge of how to wax safely on different skin types. At minimum, their technicians need to be retrained to recognize the difference between hair and skin so that they do not cause avoidable injuries to clients. I have since filed a dispute with my credit card company, as I should not have to pay for a service that resulted in bodily harm. I do not recommend this location, and I strongly encourage others to think twice before booking here.

Had the pleasure of getting waxed by Abbie tonight! She was amazing and I love her technique. She…read morewas flawless and there was no pain to my Brazilian ! Maddie was also an amazing receptionist. Very sweet & helpful with the questions I had!

Today was a game changer. I had the pleasure of experiencing Stranded & their undetectable…read moreextensions. Jamie was so wonderful!! She is a miracle worker! So Kind & VERY talented! She colored my hair & installed the most beautiful extensions! So much dimension and movement. I'm OBSESSED! I highly recommend Jamie & Stranded for all your beauty needs. Signed, A brand new woman!

From the owner: Botox, Cosmetic Injections, Medical Spa. read more

Very personable and knowledgable about skin care. Reasonable prices with a clean calm atmosphere.read more

I got a gift certificate from a friend and redeemed it for a facial. Bekah was very friendly and…read moreexplained the procedure well. It was a very pleasant experience and I would recommend her to my friends.

I go to BJ for a full-removal wax. And I extremely recommend seeing Beckah. Last visit, I saw…read moreAshley and it was the worst experience I had ever. Her pulls were hesitant, making the experience more painful and stressful. She was also very messy with the wax. She got some on my dress and when I got home, there was large chunks of blue wax still on me. It was painful pulling it off myself. I was very disappointed with the visit. Whatever you do, do not see Ashley when you want a wax!

This was my first visit to BJ Grand Salon and Spa. I relocated to Springfield from Sacramento last…read moreyear and have been searching for a new "home" salon. Bella went above and beyond to make me feel comfortable! She exhibited incredible attention to detail and after one look at my inspo pic went straight to work and nailed it! She had her work cut out for her (I have long thick hair) but she worked efficiently and was so kind throughout the whole process. Bella is a master of color theory and was able to perfectly tone my brass to a beautiful cool tone ash. I am seriously impressed and so grateful for the upgrade Bella delivered!

Pros: Relaxing atmosphere…read more Cons: Hard to make same day appt Deep Tissue Massage can be disappointing depending on therapist. Tip: Watch the clock. Your actual massage time ends up being 40-45min for some.

I was in for a massage to relieve some overdue stress and while waiting i overheard one of the…read moreemployee's, believe the girls name was Jess, decided to make a remark to her co-worker saying that I was bi-sexual or something in this manner and how she knew me from middle school (mind you I had never met this woman in my life nor did I attend school down here in middle school) I found this to be extremely unprofessional and made me very uncomfortable for the rest of my time there. I can't believe that something like this was said openly in ear shot of the lounge while waiting for my massage.

Things I liked: 1. They always do I great job. I usually get a classic manicure and a pedicure and…read moreit's always great. 2. They are handicap accessible. I took my friend here whom is handicapped. We went to a different salon prior to coming here and at that salon they told us that we needed to book an appointment due to my friend being in a wheelchair. We went to Pink and White and they welcomed use with open arms. Two make employees picked my friend up and out her into the pedicure chair. They treated her and I with respect and dignity. ( which you would be completely surprised on how many people do not when you are in a wheelchair) I have come back to them ever since. 3. They are clean, efficient and friendly.

Dip powder nails done by Kris, absolutely in love. This is even my natural nails after 10 weeks of…read moregrowth with the dip powder!

My mother and I were doing a mother/daughter day. We made appointments for pedicures on Friday…read more We walked in a few minutes early, they took us in right away. The salon was spotless and the pedicure tubs had liners inside for each of us. The whole process was wonderful- we did the hot and cold pedis. My feet look and feel terrific. We will be returning for pedicures!

Daughter in law is really pleased with Luxe! I have…read morepurchased BOGO for my daughter in law for past Christmas gifts, as well as this year 2025.

I've tried 4 different stylist in the past two years with disastrous results…read more Today I was fortunate enough to meet the stylist of my dreams. Her name is Kirsta, friendly, knowledgeable, professional only begin to describe how AMAZING she is. I have curly hair which is difficult to cut and style to meet my high standards. Kirsta tamed my out of control mane into the perfect sleek and sophisticated bob. I am in love with my hair again, thank you Kirsta. I am also impressed with the customer service I received from the supporting staff and the ambiance of the salon. I look forward to my next appointment. Thank you gracious ladies of BJ's Grand Salon.

Bridal hair & make-up!! LOVED everything about my wedding (I was the bride) hair and make-up done…read morehere on Oct 7, 2023!!! Highly recommend Amy Ruble for hair and Marissa Watson for make-up!! They were wonderful. And my hair AND make-up lasted all day & night

I was in town visiting and didn't have time to get my eyebrows waxed prior to the trip so I tried…read moreWillow & Birch! I am so glad I did. One of the best waxing experience I've had! The shape was so natural and beautiful. She took her time and was gentle. Bonus they got me in same day! Double bonus they have the cutest clothes and accessories! Ended up buying a few things after my wax. Also reasonably priced. Highly recommend!

Love Willow and Birch and LOVE Lynsie! She's the best and makes my hair look its BEST!read more