Because Ashley always does a fantastic job. The front desk personnel are always friendly and…read moresociable. The facilities are always clean! You should have recliners on the women's side of the waiting area though. Just like you do for the men!

Deep tissue massage with Nathan and hydro facial with Diana they are the BEST!! Love this place!read more

quick, affordable and did exactly what i wanted. and easy to get appt and it's been almost two…read moreweeks and hardly any loss

Professional, well trained and good results. Place is clean…read more Services are well done and workers always gets your input on how they are doing to make you feel better.

I received a Brazilian at this European Wax Center location, and it resulted in a painful injury…read moredue to the technician's lack of training and care. Instead of applying the wax properly to remove hair, the technician misapplied the wax and caused injury. Rather than acknowledging the mistake, she dismissed my pain and failed to provide any real assistance. This is not just about a bad wax--it's about negligence and lack of proper training, especially when working on darker-skinned clients. If you are a Black woman or have sensitive skin, please be careful--this location does not seem to have proper knowledge of how to wax safely on different skin types. At minimum, their technicians need to be retrained to recognize the difference between hair and skin so that they do not cause avoidable injuries to clients. I have since filed a dispute with my credit card company, as I should not have to pay for a service that resulted in bodily harm. I do not recommend this location, and I strongly encourage others to think twice before booking here.

Had the pleasure of getting waxed by Abbie tonight! She was amazing and I love her technique. She…read morewas flawless and there was no pain to my Brazilian ! Maddie was also an amazing receptionist. Very sweet & helpful with the questions I had!

Very personable and knowledgable about skin care. Reasonable prices with a clean calm atmosphere.read more

I got a gift certificate from a friend and redeemed it for a facial. Bekah was very friendly and…read moreexplained the procedure well. It was a very pleasant experience and I would recommend her to my friends.

This was my first visit to BJ Grand Salon and Spa. I relocated to Springfield from Sacramento last…read moreyear and have been searching for a new "home" salon. Bella went above and beyond to make me feel comfortable! She exhibited incredible attention to detail and after one look at my inspo pic went straight to work and nailed it! She had her work cut out for her (I have long thick hair) but she worked efficiently and was so kind throughout the whole process. Bella is a master of color theory and was able to perfectly tone my brass to a beautiful cool tone ash. I am seriously impressed and so grateful for the upgrade Bella delivered!

I bought a gift certificate for a friend of mine for Christmas. The sales attendant was extremely…read morekind and helpful. I would recommend this establishment to anyone who is seeking preferred treatment.

I went to this place for a massage and facial and requested a female and was told I have to use a…read moretransgender female. I asked for a female for a reason. I was called a bigot and was told to leave or the cops would be called. Because I wanted a woman to do my massage. Don'r waste your money on this place. And the kicker is they refuse to refund my money

saw libben/ she was very fast pace and just walked out of the room when done with out saying it was…read moredone

Dip powder nails done by Kris, absolutely in love. This is even my natural nails after 10 weeks of…read moregrowth with the dip powder!

terrible. made me bleed, made me have "dip nail" when I specifically wanted gel, then proceed to…read morehave me pay 214 dollars and a 20$ tip. I will not be coming back

Daughter in law is really pleased with Luxe! I have…read morepurchased BOGO for my daughter in law for past Christmas gifts, as well as this year 2025.

Do not go here. I went initially to get a full set. I was there to treat my sister and I which left…read moreour service at about $190. I had my nail chip a day later and immediately called and asked to get it fixed. I was told I could get it fixed free of charge. Awesome right?! No. I then get sat with a young man who then rushes through the service and did not show any care when replicating the original look. it's one thing to say you can't do it, but I feel as if he took it on with arrogance. To sum things up, I am not satisfied. I had a chunk of glue stuck under my nail and the shape does not match the original set. I feel that if he took a couple extra minutes to focus on the detail then I would agree that this service was worth $190 plus tip, but there was no consideration involved and the set only lasted a day. I do work and I've had multiple sets while working where I do and this has never happened. I will not be returning to this nail shop.

Best place in Springfield for all your hair needs! Also, with the number of stylists, colorists,…read moreand customers service associates, it is always easy to schedule an appointment in preparation for that big event or simply to get a haircut for the weekend! Highly recommend!

Bridal hair & make-up!! LOVED everything about my wedding (I was the bride) hair and make-up done…read morehere on Oct 7, 2023!!! Highly recommend Amy Ruble for hair and Marissa Watson for make-up!! They were wonderful. And my hair AND make-up lasted all day & night

Ali and Morgan are both incredibly talented stylists. You wont regret your experience there. The…read moresalon is inviting and comfortable. With a extra bonus of a boutique! Who doesnt love a little shopping!

Love Willow and Birch and LOVE Lynsie! She's the best and makes my hair look its BEST!read more