Stopped by to pick up a prescription at the drive-thru around 3:30. There were five cars in line…read morealready, so I should have kept driving, but I had time, so I got in line. Figured I could wait. There was absolutely no movement and eventually one of the cars in front of me left. After several minutes, another left. There were now four of us. I finally had to leave as well, leaving three cars, all of which had been there when I first arrived. The car at the window had a lady just sitting there on her phone and there was no one at the window. I figured I'd come back in the evening. They closed at 8:00 that day, so I drove over around 7:00, arriving at 7:05. I was so excited to see no one in line until I pulled up to the window. There was a sign saying there was no pharmacist on duty. Oh well. Maybe I'll try again tomorrow. Honestly, if there were a CVS closer to my house, I'd switch in an instant.

Absolutely horrible, spoke to a pharmacy tech who was giving the incorrect fill dates and the when…read moreyou call back you are send to a call center who tried to send me back to the pharmacy

Where i get my snacks and other things!…read more I love the walgreen's brand - nice - so many options of snacks, in just the right size! Other than that, this location has a big parking lot. The location is large with lots of otpions of everythign a walgreens would have!

Great pharmacy pickup, always friendly and accommodating staff even if waiting a moment for someone…read moreto come and assist

Love this Walgreens! They are always friendly and professional. The pharmacy line moves quickly…read more Love the drive up feature.

I have been using Chatham Walgreen pharmacy since they opened... They are very courteous and very…read morefriendly... However, the call center which is not through Walgreens is awful... I had such an issue and the pharmacist Lisa at Chatham took time out of her busy schedule to rectify my situation... Lisa deserves a big shout out because she was amazing taking care of the issue I was dealing with for almost a month... If you experience a problem with the call center, try to talk to the actual pharmacy or pharmacist Tech they are truly amazing and I hope people realize that the call center is not through the pharmacy... I actually had a lady through the call center yell at me and was very rude... But Lisa went above and beyond to help me. Please remember this whatever you were calling Walgreen pharmacy sometimes you do not always get a hold of an actual individual who is at the location.

I am a stickler for good customer service. Nothing irritates me more than being in a store, asking…read morean employee for help, and having them be obvious about having no desire to help me. I just got off the phone with Jacob from this store. I was looking for a very specific make up brush that I've been having trouble locating. There was no one working in the cosmetics department today and Jacob happened to be the store associate to pick up my call. I am not sure which department he is actually with. He was so nice on the phone and he went way above and beyond anything I would have expected. He wrote down what I was looking for. Went over to the department to look for it. Came back with 3 brushes of the brand I was looking for, when we decided that none of these were it, he made another trip over to look again. He discovered they carry it, and were currently out of stock. He then offered to look in the computer to see what store carried it. When he discovered that it wasn't really helpful, he then offered to call a few store and have them loo for it by its number. (I did not as him to do this! LOL) He was so kind and patient and was the epitome of good customer service. I sat right down with my phone to write this review. I am so thankful to him for his help. I hope the store realizes that they have a star employee n their midst. I know all of this was over a silly make up brush, which make this experience all that more special. Most people would have just said "nope, don't have it, sorry." And that would have been it. So, Thanks Jacob. You deserve a raise!

Very poor customer service in the pharmacy department. I called and was rushed on the phone. The…read moreemployee had a very nasty attitude. She told me "its 5 o'clock and we're busy" as if that was an excuse to be rude to a customer. SHe would not allow me to speak with anyone else. Sad to treat customers this way. This is your job, NOT OURS! Respect should be given at all times.

First of all I would like to state the ONLY reason this pharmacy is getting 2 stars is that the…read morefront staff at the time of my visit was very nice. The rest of my visit was horrible. The pharmacy will not be getting any of my money. To make a long story short, I was lied to, spoken rudely to, and over all given the run around by the pharmacy staff. For a store whose motto is "be well" they certainly do not care about anyone's health. I will not be returning to this pharmacy.

My prescription was sent in nearly twenty four hours ago and it still hasn't been filled. I'm in a…read morelot of pain right now. I have arthritis in my left hip.

Looks like the Pharmacy has canceled my order and didn't tell me. I called, and they were business…read morelike on the phone, but they now have a policy that if a prescription can't get filled in 10 days, they just automatically cancel the order. Wow... I know the medication I am trying to get is hard to come by, but I wish I knew their new policy. I just lost another week because I didn't realize it was canceled! Also, when I do get the meds, the staff always treat me like they are doing me a favor. Hum, I thought I was the customer and that my business is the reason they are still open. I guess they will learn when the store closes. CVS across the street...you will have a new customer soon.

Worst customer service. They close the drive thru pharmacy because they are too busy. Either the…read moredrive thru customers will come in making no difference to how busy they are or they will leave which is what I think the staff is hoping for.

Get somebody to watch the drive-through at all times and get rid of that stupid rule about if the…read morepharmacist is not on duty you can't get your damn drugs, now that's a stupidest thing I've ever heard in my life, but then like I said since COVID-19, everybody's went back 100% to the old days so whatever progress we made until convid, we've lost it all. Went over this morning but couldn't get one prescription cuz I guess they chowing down on breakfast break; tried getting it yesterday afternoon, 4 cars ahead of me waiting and waiting in line when I decided to turn on some loud ass music, somebody heard it and came to the stupid window. It was then at that time that they put the sign in there that the pharmacist is not on duty and you cannot get any medicine unless they are. I'm thinking I'm gonna go back to CVS because another thing I don't like about Walgreens is they want your money first before they say anything to you? They want your money first you gotta put it under this rock and then they take it in and get your money and then they ask you what's up. At CVS they ask you for your name your birthday yada yada yada and then after they get your drugs, you give them your money not before.

I've never been treated so poorly by a pharmacist. That lady needs to be reviewed. After dealing…read morewith a very condescending ill mannered pharmacist, I waited in the drive thru for 30minutes. CVS is down the street, I'll be using them for now on. ** Sinclair at the drive thru was sweet, educated, and professional.

over the past several months, service from the pharmacy staff has significantly declined. They used…read moreto be fast and responsive, but today I sat in the drive up window for ten minutes and had to honk my horn before anyone came to help me. It is a convenient location for me, but I'm thinking twice about continuing to fill my prescriptions there.

Super friendly staff that are kind even when short handed. Pharmacy is very nice and really care…read moreabout their customers.

Conveniently located stocked with everyday essential but by far the best thing is THE REDBOX…read moreoutside dollar rentals can't beat it

I am reviewing the Pharmacy only…read more I had a change in insurance that worked with Walgreens over CVS, so I switched to the Walgreens pharmacy on Jefferson. Very slow service at this location. Most are helpful but there a couple rough pharmacy employees I don't care for. This has to be the slowest pharmacy I have ever gone to. I always had an issue with my order. Always. I was once given someone else's medication (via the slide drawer at drive through). The cashier sheepishly asked for it back when I said, "this isn't mine!" Overall one star for awfully slow service

The pharmacy has a bad habit of, when they do get medical supplies in, filling "partial orders,"…read moreresulting in huge cost overcharges to customers with insurance, and delays in getting prescriptions filled. For diabetics, who are already on the hook for expensive life saving supplies, this is practice is very dangerous, especially when it comes to blood sugar monitoring. I despise having to "babysit " Walgreens and make sure they don't try to sneak in an expensive "partial order," when I really need my diabetic supplies. As much as I try to avoid Walmart pharmacy, I know they will have what I need, and I don't have to risk my life waiting for a shipment to come in. Walmart is "eating Walgreens' lunch" in the atena of providing medical supplies which is pretty much all that Walgreens does!

This is the best Walgreens I've been to! Very clean and excellent pharmacy staff. They seem very…read moreknowledgable and quick to handle any problems with prescriptions or questions regarding medications. The retail managers are also very helpful. There's a cashier that I think should evaluate her customer service as she always looks at every product we buy and comments on it and sometimes it feels inappropriate. Oh well! Only complaint would be in the cosmetics department there's a woman who asks "What do you need help finding?" And it's just a bit odd as I never need help finding anything, so I'm not really sure how to answer it besides saying, "Nothing!" Sometimes I feel like she's trying to be a bit too helpful, if you know what I mean.