Absolutely horrible, spoke to a pharmacy tech who was giving the incorrect fill dates and the when you call back you are send to a call center who tried to send me back to the pharmacy read more

Stopped by to pick up a prescription at the drive-thru around 3:30. There were five cars in line already, so I should have kept driving, but I had time, so I got in line. Figured I could wait. There was absolutely no movement and eventually one of the cars in front of me left. After several minutes, another left. There were now four of us. I finally had to leave as well, leaving three cars, all of which had been there when I first arrived. The car at the window had a lady just sitting there on her phone and there was no one at the window. I figured I'd come back in the evening. They closed at 8:00 that day, so I drove over around 7:00, arriving at 7:05. I was so excited to see no one in line until I pulled up to the window. There was a sign saying there was no pharmacist on duty. Oh well. Maybe I'll try again tomorrow. Honestly, if there were a CVS closer to my house, I'd switch in an instant. read more

The pharmacy service at this location sucks to high hell!!! I drove up to the drive through window to pick up a prescription before traveling out of town. There were three cars ahead of me, so my wait time was quite lengthy. The first car drove off within a couple of minutes literally. It was a sunny day out so it was easy to observe the presence of persons in the cars ahead. Three blonde heads in the driver seats of those cars. One long haired, one short and one Was an older male. I could see their hands and arms as they reached for their bags at the window...all white (Caucasian) people. As I counted them off and watched the clock, and the cars roll up behind me. 43 minutes roll pass and I was still waiting but next. Now it should be said that I put in for my script the night before online and this was mid day... between 1-2pm. I get to the window and there is young black male at the window. I give him my name. He says, ma'am we don't have that script. I explained the script was submitted online. He speaks with a white male first. They can't figure it. They call to a young white woman. She tinkers around, looks out the window at me, walks away and then talks to the young man from out of view and tells him to send me to drive around, the wait will be 45 minutes. I explained my wait has already been over 45 minutes and that was the whole point of submitting the script online. He tells her and she says she doesn't care she's not filling the order, and that I need to get out of line. I ask for a manger. Apparently she is the manager on duty and she refuses to come to the window. So...I sat there in my car for several minutes looking at this boy who looks like a deer in headlights. The manager never comes over. They don't fill the script but I don't drive around because I sat in line for an extended period waiting for two cars to get their scripts...those drivers weren't asked to pull around and wait. I don't even want to put words to why things were different for me. But clearly, They weren't ready for any of us but I was the only one they asked to get out of line and come back around and wait some more. I pulled out slowly, and begrudgingly debating if I should go in. As I watched the next car come to a stop and wait. I knew it was time for me to drive away. I didn't get that script. I never got that script. I'd rather deal with the discomfort of my ailment than to be treated that way. I'll die with dignity before I live second class. I felt like I'd stepped back into the 50's. My outrage was unmeasured this day and I have not returned to this location. I imagine this was their objective. But money is green, it'll spend everywhere...I just won't spend mine there. I actually considered moving all of my scripts from Walgreens, but I've been a faithful customer for many many years and I know the Corp offers better at other locations. I had to cool off to write this because every time I recalled this incident I was brought to tears. The message of how unimportant I was to the staff at this location was an overwhelming offense. Too bad it's the closest store to our new home but I won't be returning. However, I will make note of pharmacies between me and the next Walgreens. I may not be given to just keep driving to get to Walgreens anymore. read more

This is the worst Walgreens - they forgot to fill one prescription - my prescriptions get mixed up ! They are so slow !!! Not user friendly! I miss Walgreens on Freedom drive read more

EVERY SINGLE TIME I've ever had to call this Pharmacy, NOBODY answers!! EVER!! Just about 5min ago I finally hung up after being on hold for more than 45min. Never did I speak to a single live human being. Instead it is always some generic voice telling me I am the next caller and someone will be with me shortly. THIS REVIEW IS DIRECTED TO THE PEOPLE WITHIN THE WALGREEENS CORPORATION, if you're listening, PLEASE DISCONTINUE TO HAVE A PHONE SERVICE!!! I'm about to go stand in line at this very pharmacy and make my 3rd call for today toSomething tells me your employees choose to ignore phone calls. Again, please discontinue your phone service with whoever your provider is...you're wasting money...you're actually wasting more money on your garbage employees who blatantly choose not to answer pharmacy calls. My over all rating of this place if the word "garbage" was a number is....GARBAGE ;) -update- As I stood in line and made my phone call to see if they answer the phone...myself and all the employees could hear the phone ringing inside of the pharmacy....I showed the clerk my phone as it was ringing...and said.."so you're just not going to answer that".....the look on her face was quite priceless. She started to speak and I told her to just get me my prescription... Anyways...that is EXTREMELY inconvenient for those of you who are in desperate need to speak to a real person... read more

Just tried to get my refill from a new pharmacy and was told they had to get approval from my pcp. When they called Koke Mill Walgreens to get my RX transferred, they didn't have one on file. This is the same RX that I personally dropped off after getting a new copy from my pcp, they apparently lost it AGAIN! read more

I went to the pharmacy drive through to buy rubbing alcohol. Maybe it's because I'm old, or maybe it's because I'm fat, but I was denied service and told that I should come into the store instead. It didn't matter that I told her I had just tested positive for Covid-19, and it didn't matter that the sale of this item is literally on a sign on the window, she said she couldn't walk onto the floor and I should just come inside instead. No, I did not go into the store and expose other people to this deadly disease, for her convenience. I wouldn't have been able to walk to the register with my shortness of breath anyway. I'm rather offended that I was told to put other people in danger, seemingly out of either discrimination or laziness, or both. read more