This place is horrible they messed up my order without any good customer service then tried to give…read moreme a smaller portion. The food isn't seasoned good I will definitely never ever come back I WOULDN'T LET A STARVING DOG WIT MEASLES EAT AT THIS POS! Place was very unclean and had a very disturbing odor! (Smelled like a sewer and seasoning) Juicy Crab 2 Da Rescue! Y'all should ashamed... whoever states this business must like wasting money! And of course if it's our own people N'ghaz who can't get it right and wonder why we can't support smh!

Poor customer service, unprofessional workers (cooks actually used profanity in the midst of the…read morecustomer), awful presentation of food, and poor make of food. Here is why (forewarning: this review is lengthy): I understand that we are in the midst of a pandemic. I have worked in customer service before so I ALWAYS extend courtesy to people who are in that line of business. HOWEVER, my last visit to this place was the worst! I called for a pickup order, only to be placed on hold (by who I now believe was one of the guys who worked in the back. Keep this in mind for later on) for 10 minutes. I hung up and called back and finally got someone to take my to go order. I let the young lady know that it was TWO separate orders (paying separately) that I was placing. When I got finished with the first order which was a Snow Crab boil for two, I proceeded with the second order which included a Snow Crab boil for two. The young lady stopped me mid sentence and said, "we can't take the order over the phone, it's over $80." Okay? That didn't make sense to me because AGAIN, this was two separate orders, two different payments. I got that handled and was able to make the orders another way. I give them a few minutes and proceed to the store. Takes us maybe 10 minutes. I went in knowing that they probably wouldn't have the orders ready, but I go in to pay and let them know I was there. I get there and let them know my name. The young lady who took my order over the phone walked to the back and asked did they have my order together. A man's voice from the back yells out "We don't have no fucking Bianca". I kid you guys not. The two ladies that were working the front stated "Woah woah! We have customers up here". The young lady who took my order told him that she would send him home. She comes up to the front and says, "give us another 10 minutes, I apologize." I'm sort of aggravated just because of the whole debacle on the phone, but give them the 10 minutes that they asked for. We go back in after about 15 minutes and my dad is with me because he was the second order. His order is ready. They ask for my order, and again, the guy from the back does not have it. I know this because the young lady who took my order stated that she gave him the order receipt THREE TIMES! At this point I'm furious and my dad asks do I want to cancel the order. I didn't want to because of all the things that was going on and I just KNEW my food was going to make up for it. My dad asked the other lady who worked the front if she knew what was going on. Of course, me working customer service before, I know the BS lines workers can give you when they don't feel like dealing with The situation "I honestly don't know what's going on sir" *rolls eyes* however, she did ask if I wanted something to drink for the inconvenience. The young lady who took my order stated that she would throw in an extra catfish filet meal (rightfully so). So, I proceeded to wait for another 10-15 minutes and finally get my order. I get home, and before I can open up my food, my dad calls me and asks me have I seen the boil? I say no, and he proceeds to tell me that it is extremely salty and the taste was not up to par. I open my boil, I immediately see a stack of seasoning on one piece of corn. I only have TWO potatoes (need I remind you, this is the Snow Crab Seafood Boil for TWO). I open Up the catfish filet meal, the food is just thrown together. And the extra one she provided me, I wouldn't have fed it to my dog! The taste of the food was even worse. After the corn, potatoes, some shrimp and ONE cluster of crab legs (there were four), I threw the boil away. Castaway WAS an amazing place with GOOD food and GOOD staff. Unfortunately, that was not the experience I had this last time. I will be going somewhere else.

Customer service was awesome and food was better! We enjoyed! We ordered the catfish lunch and it…read morecame with so much food

I've only had them twice but they were good both times. Very clean and friendly environment; I…read moreordered the chicken tenders and catfish fillets.

Gavin is hands down one of the friendliest people you'll meet! Every time I come to pick up my…read morefood, he's always smiling, welcoming, and makes me feel like a valued customer. Great customer service like his is hard to find these days, and he always goes the extra mile to make my visit enjoyable. Thanks for always being awesome, Gavin! Keep up the great work--you definitely make a difference. -- Amy

I got the party B platter for my family of 5 and we were pretty stuffed towards the end. I also got…read morethe juicy special for my seasoning. It had a lot of different types of seafood and I'd definitely come back here! The service was great and welcoming, our server was very attentive to us and made sure we had everything we needed!

The boil was amazing the seasoning was on point and the beignets where amazing! Definitely would…read morerecommend this place and staff was very attentive and polite!

Compared to the other seafood boils in town, this was VERY lackluster. Overpriced for the super…read moresmall portions. We will head back to one of the other places in town that serve the same food.

Very happy with the customer service. Overall the food is pretty good. My friend ordered a clam…read morechowder and when hers arrived she offered to let me try it. I liked it so I ordered one for myself. Unfortunately, mine wasn't as good as hers. Hers was thick but mine was watery. I wonder if they were running low and tried to stretch it out with some water maybe? I ordered the seafood platter which comes with cod, oysters, shrimp, scallops and deviled crabs. All fried. You have a choice between french fries or baked potato. And you get a small container of slaw and a very small container of tartar sauce but they will bring you more. Plus two hush puppies. I was pleased with all of it. The deviled crab was heavy on the stuffing and light on the crab but it still tasted good and not dry. This restaurant has been considered a local favorite for many many years. I do recommend trying them out.

Closed permanently as of May 3, 2025. Newspaper and TV accounts confirmed it. Very abrupt closure…read more I never understood the appeal of this place. Almost all of food was fried and heart attack city, and the service really declined because (according to the owner's interview on TV news stations) it was challenging to adequately staff the restaurant. But weeks after it closed, literally half the population of this sad little town have come completely unglued over the closure. Go figure.

My sister took me to this recently opened buffet on 1/3/25. The buffet recently opened…read moreapproximately three weeks ago. Upon arrival, there was a pretty huge crowd waiting in the lobby. We waited less than 10 minutes. We were greeted at the reception counter and were seated to our booth. I found it pretty odd that we didn't pay for our meals prior to seating. Matter of fact, it's a first that we've encountered this. All other buffets typically have you pay first. The buffet offers a variety of Asian cuisine such as Vietnamese, Japanese sushi/ramen, Mongolian, Chinese and more. Buffet prices are as follows: Weekday Monday-Friday Lunch $13.25 Dinner $16.75 Saturday & Sunday $16.75 All Day *Parties of 6 or more will have a 15% gratuity added to the bill. The restaurant is clean and bright. Service was on point. There were so many selections! We tried a variety of food, especially the seafood. Most of the food we tried were tasty and flavorful. We didn't try the Mongolian as we got super stuffed. LOL! The fruits were good. We both agreed that the desserts fell short. The assorted cakes were dry. The ice cream cups are available in the freezer come in vanilla, strawberry, chocolate and orange sherbet flavors. My sister and I really enjoyed our dinner. It was well worth the price of $16.75 each. We would return again.

I observed things while eating here that gave me serious concern for their health/food safety…read morestandards. Would not eat here again.

Do you love racism but hate food that tastes good? Well, have I got a place for you. Also, prepare…read moreto be ignored if you are the wrong color. The only "seasoning" they are familiar with is salt. We threw it away after a few bites.

These chains have become so popular, lately. The fried food sprinkled with the 'Magic dust' on top…read moreseems to become a staple in American cuisine. While visiting Columbus, I visited this spot and came away very satisfied. The staff was very courteous despite very high demand. We did not stay and eat inside the restaurant that smelled heavenly with freshly fried options. Instead we came back home and, wishing the hour, there were a bunch of empty plates with empty bones inside. If you are looking for some good fried food in the Columbus area, pull up to this spot!

Everything was really good. I was seated immediately and waited only 5 minutes for my server. If…read moreyou're in the area definitely give it a try.

Parking is plentiful. The food here is a 10/10. Ambiance was nice but also stiff. Took a while for…read morea server to come to our table. The server did her job and that's it. Her personality did not enter the group chat. Her energy said "I'm busy, I don't have time to be cheesing in your face or answering questions, I'll take your order, please eat and leave". We moved accordingly. We ate and left. I'm glad the food was good at least. It was very flavorful.