This place is horrible they messed up my order without any good customer service then tried to give me a smaller portion. The food isn't seasoned good I will definitely never ever come back I WOULDN'T LET A STARVING DOG WIT MEASLES EAT AT THIS POS! Place was very unclean and had a very disturbing odor! (Smelled like a sewer and seasoning) Juicy Crab 2 Da Rescue! Y'all should ashamed... whoever states this business must like wasting money! And of course if it's our own people N'ghaz who can't get it right and wonder why we can't support smh! read more

Poor customer service, unprofessional workers (cooks actually used profanity in the midst of the customer), awful presentation of food, and poor make of food. Here is why (forewarning: this review is lengthy): I understand that we are in the midst of a pandemic. I have worked in customer service before so I ALWAYS extend courtesy to people who are in that line of business. HOWEVER, my last visit to this place was the worst! I called for a pickup order, only to be placed on hold (by who I now believe was one of the guys who worked in the back. Keep this in mind for later on) for 10 minutes. I hung up and called back and finally got someone to take my to go order. I let the young lady know that it was TWO separate orders (paying separately) that I was placing. When I got finished with the first order which was a Snow Crab boil for two, I proceeded with the second order which included a Snow Crab boil for two. The young lady stopped me mid sentence and said, "we can't take the order over the phone, it's over $80." Okay? That didn't make sense to me because AGAIN, this was two separate orders, two different payments. I got that handled and was able to make the orders another way. I give them a few minutes and proceed to the store. Takes us maybe 10 minutes. I went in knowing that they probably wouldn't have the orders ready, but I go in to pay and let them know I was there. I get there and let them know my name. The young lady who took my order over the phone walked to the back and asked did they have my order together. A man's voice from the back yells out "We don't have no fucking Bianca". I kid you guys not. The two ladies that were working the front stated "Woah woah! We have customers up here". The young lady who took my order told him that she would send him home. She comes up to the front and says, "give us another 10 minutes, I apologize." I'm sort of aggravated just because of the whole debacle on the phone, but give them the 10 minutes that they asked for. We go back in after about 15 minutes and my dad is with me because he was the second order. His order is ready. They ask for my order, and again, the guy from the back does not have it. I know this because the young lady who took my order stated that she gave him the order receipt THREE TIMES! At this point I'm furious and my dad asks do I want to cancel the order. I didn't want to because of all the things that was going on and I just KNEW my food was going to make up for it. My dad asked the other lady who worked the front if she knew what was going on. Of course, me working customer service before, I know the BS lines workers can give you when they don't feel like dealing with The situation "I honestly don't know what's going on sir" *rolls eyes* however, she did ask if I wanted something to drink for the inconvenience. The young lady who took my order stated that she would throw in an extra catfish filet meal (rightfully so). So, I proceeded to wait for another 10-15 minutes and finally get my order. I get home, and before I can open up my food, my dad calls me and asks me have I seen the boil? I say no, and he proceeds to tell me that it is extremely salty and the taste was not up to par. I open my boil, I immediately see a stack of seasoning on one piece of corn. I only have TWO potatoes (need I remind you, this is the Snow Crab Seafood Boil for TWO). I open Up the catfish filet meal, the food is just thrown together. And the extra one she provided me, I wouldn't have fed it to my dog! The taste of the food was even worse. After the corn, potatoes, some shrimp and ONE cluster of crab legs (there were four), I threw the boil away. Castaway WAS an amazing place with GOOD food and GOOD staff. Unfortunately, that was not the experience I had this last time. I will be going somewhere else. read more

I order the garlic shrimp pot and got the largest shrimp I have ever seen. They were flavored to perfection and I got a lot. The best birthday lunch I've ever had. read more

We came by today and got 4 lb of crab for Valentine's Day. This is a clean, friendly, well managed veteran owned business. We believe in buying local and this business certainly earned our patronage today. We will return the next time we need seafood. (Note: they didn't answer the phone before we went but they were open so go by there if you don't get an answer). read more

I've lived in Columbus for 5 years and heard great things about Castaway Seafood, so naturally we HAD to have it before we PCSed from the area. First off, we passed it since it only says "Seafood" on the front of the establishment.The ladies working that evening were very friendly. We were short on time but were told our order would be ready in about 20 minutes. It took about 40 minutes for our order to be ready, but I'm assuming it's because they were backed up in orders. I wish I had known that in advance because we were then running late and had to ask someone to pick our son up from a school dance. The food was okay but not amazing. We may try again if we are in the area. read more

Castaway Seafood - Outside of establishment. It only says Seafood so keep an eye out. - Seafood Markets Near Me - Columbus, Georgia

Normally no issues here, food is always great and plentiful. Went this past Friday while in town visiting family - and it's clear they forgot us we waited an hour while people came in and out and got their food with no problem. The cashier even asked our name before obviously whispering to the two other young ladies that we were forgotten. There was no apology or remorse which kind of sucks since we paid $41 to be forgotten about. read more

Stopped by on lunch break, wanted something quick to eat. Not to heavy. Place was clean and friendly and service was A+. Will probably be back to try sea food boil! read more

Love this place. Every time I go the crew are friendly and always willing to help. Unlike a few other places in town they answer the phone every time I call. Food is good, seasoned well, especially when the butter is added. My only constructive criticism would be that they slice the potato's in half. This way they absorb the flavor, spices and juices of the boil. Beside that, I recommend this place. read more

Dude who owns it, Bryan, super chill nice and laid back spot with great crab legs definitely will be back!

The seasoning was a bit salty but food was good overall. Beignets were really delish.

place is clean & wait was only 20 mins but the food was not seasoned. After adding my own season and butter it wasn't bad.

Food was great, not sure what they season the fried shrimp with but it was great. Planned to eat it at home, finished the plate by the time I pulled in my driveway! read more

Thought I'd try out a local owner restaurant and completely wasted $40. Everything about it sounded like a good plan, the pictures look appetizing and the lady was nice on the phone. Get my food home and immediately I'm infuriated with my purchase. I should have looked before I paid. Looks nothing like anything I've seen on the page. Basically looks like someone poured butter in the bottom of the box and sprinkled some parsley on top, if that. Oh and the "large" potatoes, corn, and sausage was a complete joke. 2 nibblet ears of corn, 2 red potatoes, and 3 small chunks of sausage. I could have bought the food and made it better and still had money left over for a 6 pack. Lesson learned. You can say "you're not like the other establishment" or any other copy paste response but the fact of the matter is quality is quality and what I received tonight was not it. read more

Complete waste of money definitely not worth $20. The shrimp were overcooked, will NOT be going back.

Amazing place to get some sea food I called ahead walked in to find my food all read to go. Love to come in and see the friendly people up front that always are nice and helpful, the young man in the back who always bring up my food is the cutest boy and love his red hair. All in all best place to get some low country boils in Columbus. read more

We tried it today for the first time.. it was not worth the money. My shrimp was so tough. The fries were limp and not cooked . The hushpuppies were greasy throughout. Won't go back! Don't waste your money!! read more