Highly recommend Hendrix, Sean there rep. is fantastic, honest and thoughtful and James our service…read moretech was great to! very accommodating and quality work. Don't give it a second thought use them and be happy. Scott C. Newport, Oregon

Hendrix heating is terrible! Do not work with them if you…read morecomplain or give a bad review they will not honor their warrant! save yourself the trouble and hire someone else

My stove went out after hours. Keith returned my call quickly and was here in Corvallis the next…read moreday at the time that he scheduled. He texted me to let me know that he was on his way. When he got to my home he quickly diagnosed the problem with my stove and fixed it. Keith was very professional. His prices are very fair. He is punctual, and keeps you notified when he will be coming to you. I highly recommend Keith for all your appliance needs.

I live in Albany, so I was out of Keith's service area. However, when I explained my problem, he…read morewas extremely helpful, walking me through the repair process and even sending me a video showing the repair. He also recommended local shops that could help me if I got hung up on the DIY repair. That is a sign of a person who values their trade and has the integrity to make sure all options are made available, not just go for the easy sale. I highly recommend anyone who needs their appliances repaired to call Corvallis Appliance Service!

Ryan was dispatched by Choice Home Warranty. He found the issue quickly, spent time explaining…read morethings to me, took care of the issue and made sure I felt good about everything before he left. He even helped me look for my dog who had gotten out and taught me how to do some maintenance on my own. Since I'm a widow I wasn't aware of some of the things I was supposed to be doing to maintain my system and he made sure I understood for in the future. He really went above and beyond. He was thorough and timely and is an all around great guy. I highly recomment Comfort Temp Heating and Air. I couldn't be more blessed.

One star is one star too much. They were assigned through my home warranty company to service my…read morefailing gas furnace. They don't seem to have anyone in the office, if they even have an office. You only get an outgoing message of a female voice stating they are either away from the desk or busy with another client. The service guy, in this case Ryan Adams, per caller ID, possibly on his cell phone, doesn't call you back till the end of the day to schedule an appointment later. Neither phone is answered otherwise. My appt. was for 0900-1000. Ryan still hadn't shown up by 1100 and still wouldn't answer my calls nor one from the supposed office. Still no phone call by 1200 noon. I left messages on both numbers to call me. No response. He NEVER showed up. The home warranty company was called earlier and notified. They also only got outgoing messages on both phones. They were told to reschedule me with someone else, and I don't want to deal with this company in the future concerning lack of professionalism and lack of communication.

They have always provided excellent service and expert advice. Everyone is helpful and friendly.read more

Great sales service. Prices comparable and fair. Delivery was right on time and hassle free.read more

We recently purchased a new Speed Queen washer and dryer set…read more So different than the Home Despot experience. These folks are knowledgeable, and actively want to help you make an informed decision by understanding your needs. I have been consistently impressed by their willingness to find out anything for you that they can't answer. The sales process was smooth, the install was perfect, and I finally feel I can actually trust the place I bought from. Kudos to the Stover Evey Jackson team!!

Well my experience with them was not good. My new dishwasher…read morewas supposed to be delivered between 8 and 10 am this morning. I paid for delivery and haul away of old dishwasher. My old dishwasher was still working, but was making a lot of noise and was slowly dying. I removed my old dishwasher last night and had it sitting in my kitchen ready to be hauled away. At 8:15 am they called me and told me they accidentally sold my dishwasher to another customer, and now the don't have anymore. They apologized and said they might be able to deliver different in stock model soon if I wanted to change my order. I asked if soon, meant today. The sales person said probably not. We drove to their store, and looked at the other comparable dishwashers, but they all had features my wife did not like. So we asked how long to get another one of same model we had ordered. They said 1.5 to 2 weeks. I said, that since I didnt want to go 2 weeks without a dishwasher, I would have to re-install my old dying dishwasher and then remove it again in 2 weeks. What a PITA. I then asked for free delivery, install and haul away, since their F'up was costing a lot time and effort. The salesperson went to see if management would okay this request. Management did not. The best they would do was knock about $100 off their fees. I then canceled the order, and ordered from HD. With delivery and haul away included, it was about $60 less than Stover. Plus I could get it in 3 days. So, we got the model we wanted for less money and a much sooner delivery. So I'm not impressed with Stover's customer service, or really doing anything helpful after such a monumental F'up. I was specifically going with a local business because I thought they would have better customer service. I am very disappointed.

Albins came out twice to work on an issue with our Navien on demand gas. Cost $500 and did not fix…read morethe problem. When we called for more help we're told they did not have expertise in Navien hot water heaters and we needed to get someone else. I think they should have been upfront and told us that in the beginning and saved us $500.

They responded same day when we had a water heater go out. Helped us quickly and competently in our…read moretime of need.

We purchased a 3 zoned unit that included 2 ductless wall units as well as a slim ducted unit about…read more5 months ago and, so far, couldn't be happier with the whole experience. Kirby came out to give us a quote. He took a look at are house, asked us what our goals and needs were, and made a few recommendations based on that. He gave us a few different options with different price points and described the pros and cons to each. I really couldn't believe how knowledgeable he was. We had gotten a quote from a different company and they were very basic in their description of what we were getting and how it would work. Kirby on the other hand did not hesitate to "bore you with the details" so to speak if that's what you wanted. It was very nice to really understand the units we were getting and it made me feel a lot more comfortable with the purchase. When you are spending that kind of money on something it is nice to know what you are paying for. I also never felt any sort of uncomfortable pressure to go with one option over another or purchase from Best. The whole experience (thankfully) lacked the "sales pitch" feel. The installation of our units took 2 days and there were 2-3 people working each day. They were very respectful of my house and what they were doing in there. They would always stop to ask for my thoughts before drilling into walls or placing units on the walls. They were very intentional about trying to hide vents in corners that you wouldn't see. It definitely felt like they were treating this installation as if they were doing it in their own home. They spent a good amount of time after installation to explain the units and how they worked. They even did a courtesy follow up check on us about 2 weeks later to make sure we were doing ok with it all. The Carrier units themselves seem great! We have not used another brand so cant compare to anything else but have been very happy with the Carrier so far.

Excellent customer service by phone and in person. When in need of assistance I am very glad I know…read morewhere to get quick and thorough help.

Recommended by contractors and Corvallis City inspector----…read moreMy 3.5 ton packaged Trane HVAC gave out after years of service. I talked to two General Contractors I know well and both told me to look at Stephen's if I was interested in price revised and quality rather than presentation. Al Stephens came out and did a thorough investigation and suggested a configuration that made sense. I still went out and sought 9 bids from other local heating/air contractors. In the meantime, I checked out Amana,and Goodman [Stephen's suppliers] and found out their units were slightly better than comparable Tranes. All HVAC's are made from component parts that are gotten by only 3 suppliers. I got three Trane bids from local Trane HVAC's and they all came in a few $100 over $10,000 without an inspection of duct work. Stephen's bid was $6,600. I saved close to $4,000 and got a better warranty on the Amana unit I bought from Stephen's Heating. The important difference in Heating/air units is in the installation. If you are interested in the mechanical unit and Warranty rather than a slick sales pitch I highly recommend Stephen's.

Excellent, prompt, efficient and friendly service. The Dad provided excellent services for my gas…read morefurnace years ago. He figured out what the problem was when others could not. He checked for recalls on his own and got it covered. This time the son came out and gave me a reasonable estimate on a mini-split. The appointment was made, the technicians came out and installed it without a hitch. The son even came out to make sure everything went well. The office people people were friendly and accommodating. Thanks to all of you.