Paul was very efficient and got the job done with care. Very respectful and helpful. Highly…read morerecommend sakstrups towing. They got here within 10 minutes from the call. & can't stress enough how nice Paul was! Thank you.

Got into a minor accident had my minivan towed out the tow truck driver was a woman and was very…read morenice but when I went the next day to pick up my minivan a Honda odyssey the worker said it was not my car and it was a woman's car i gave my id got the key and he would not give me my id back I asked how much it was to get the car out he would not give my that information I had my husband go in because I was very upset and the worker said some very racial things and was absurdly rude the worker even called the cops on my husband, what a waste of time for are cops to go out to I wanted a different tow company to tow it to the best auto repair shop in town one stop to have it checked out since the worker said it wasn't drivable but he said I could not have another company come on their lot! Plus they are very unreasonably expensive and did more damage to my car then the accident it self! Definitely would give no stars if possible!

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Absolutely no stars. We've waited over 5 hours and there's still no sign of them. Initially, they…read morepromised a window of 60-90 minutes. That soon grew to include another 45 minutes, followed by an extra 20, then yet another 20, and finally, they claimed it would be only 10 more minutes. That was well over 5 hours in the past. Regrettably, instead of providing an alternative towing service, Progressive Insurance just asked us to continue waiting. I'll be posting my critique of their services shortly. Honestly, don't bother spending your precious time or hard-earned money on this service.

I'm lucky. My battery died at home. I called Progressive and this was the number they sent with the…read moreETA for help. They were at my home within 45 minutes, and the awesome guy who jumped my battery gave us all the info we needed. He tested the battery and checked the date, and suspected it would not last long even after the jump and shared his company would bring a battery and replace it if I requested it. Initially, I thought this all had to be done through Progressive, but nope. I called them on my own and get it done. And so I did. Tee took 22 minutes to arrive to my house and within 15 minutes my battery was changed, and the car was ready to go for less than it would have taken to be jumped and driven to an auto parts store for the right battery. I was given advice about how long it would last, and I am considering taking on AAA at some point just because of how great the experience was. Very thankful for them, but also super lucky that I was already home and safe.

I was stranded with 3 of my kids on a Sunday at 7pm. They arrived quickly and were so helpful. They…read moretook great care of the car and also helped me and my kids get home safely. 100% recommend

From the owner: First Class Towing stands ready 24/7 to assist you with all your towing needs - no matter your…read morelocation- whether it's in your neighborhood, or the middle of the highway. Our professional roadside emergency recovery, towing, and transportation services are unrivaled throughout the State of Michigan. Contact us today for instant service with the utmost efficiency and professionalism. We accept cash and all major credit cards and debit. We also accept quick pay with Zelle. We try to make it as easy as possible to our loving customers.

They did what I needed. Towed a dead car out of my garage. I checked one other towing company,…read morethey were more expensive as a basic rate, could have doubled the price depending on ... I want to know what I'm going to be charged up front...I was charged the price quoted on the phone, I like that! Driver was professional. I hope I never need to use them, but will use Fox's again in an instant!

I was in a car accident and Fox's Towing showed up within fifteen minutes of calling! I was…read moreshocked at how quickly they came out! Mark was extremely caring and comforting as I had my mom and dog in the vehicle also. The expressway was so backed up because of the accident it was going to take my brother forever to even get to us to take us all home. Mark loaded up my Jeep and had us hop in with him and had us put our dog on our lap so he wouldn't be by himself in the Jeep and took us to an exit where there was a gas station/subway so it was easier for my brother to get to us. When we got to Subway he jumped out of his truck and went in and got a cup of water for our dog and stayed with us until my brother got there to make sure we were okay. I couldn't have asked for a better towing company!

These folks have been around a long time and are respectful of autos and property. They are timely…read more For Ann Arbor, the prices are fair.

This is not a legitimate business. They have multiple names, no website, and ONLY accept cash…read more They made somebody I know wait several hours in below freezing weather (his car was impounded by them in front of his eyes, he accidentally parked in a parking spot only for University of Michigan professors that isn't clearly marked, particularly not in the snow), AND lied to him. They REPEATEDLY told him that "a driver will be there in 15 minutes! He waited from 3 PM to 10 PM. When I called the number for them online, the first thing that I asked was who contracts them the most frequently in Ann Arbor. The man said " What?" I said "What businesses or institutions contract you the most frequently in Ann Arbor?" He replied, "MA'am, do you need a tow truck? We're busy and it's cold out" then hung up on me. They literally forced someone to wait outside in the cold for 6 hours, always saying "15 more minutes and a driver will show up!" It's so unprofessional to have multiple names for the same business, NOT have a website, NOT accept credit card payments, lie ("15 more minutes" turns into 6 hours of waiting outside, refuse to answer questions AND rudely bring up the fact that it's cold outside (don't customer service reps sit inside)? This isn't even a business. Y'all need to stop leaving negative reviews and instead contact IRS about the company potentially not paying taxes and potentially committing tax fraud. They don't have customers, leaving a bad review won't help. But contacting an organization to investigate them might put them out out of business if they go to prison for "accidentally" not reporting the entirety of their paid ONLY in cash earnings.

If i could give them zero stars I would. Absolutely the worst experience with a tow service I've…read moreever had. Quoted me 20-30 mins, after 45 mins with no truck showing up, I called again. They then told me it would be another 20 mins. So after another 30 mins they texted and said the truck was having issues and would be delayed. I asked for an eta and they said 'at least an hr. The truck is broke down so we sent out another.' I said 'okay, what's the eta for that one, then?' He said 'an hr.' Nope. I told him to cancel, that it was bs, and I would call someone else. He said 'well, as i said our truck broke down.' I replied 'good, saves me from paying for your crappy service.' Then he sent a laugh emoji. Unacceptable. They could have told me after the first 20 mins that the truck was having issues, yet they just kept stringing me along. You are providing an EMERGENCY SERVICE for people who are paying you, and not only are you not going to communicate effectively, but you'll laugh at people who are stuck and frustrated??? Don't waste your money or time on this sh*t company.

I called them and they gave me a 60-90 minutes wait time at 10:45 pm. After 90 minutes I called…read morethem back and gave me a 30 minute updated time. Called them after those 30 minutes and they told me the tow truck, was arriving shortly. Another 15 minutes passed and they stopped answering my calls at 1:30 am. Beyond frustrating

I didn't know it took 3 1/2 hours to get from dearborn to woodhaven. driver was "otw" and didn't…read moreget there until at least an hour later. horrible experience, specially when dealing with car trouble

From the owner: Jump start : tire service : lock outs / fuel delivery: winch outread more

Great job towing 3 classic cars to consignment in a tight deadline. Straight class but it was hard…read moreto initially communicate and coordinate, but they got there on time and performed tasks professionally and with alacrity

Incredibly fast and friendly! They arrived within 20 minutes and my spare was put on in another 15…read more So easy!

Yesterday I had to call these guys to unlock my car by washtenaw ave. It took only 40 minutes for…read moreAlex to come by and 2 minutes to open the door, sounds sweet right? Unfortunately this company will lie to you on the phone, I was told I'd be charged between 50 and 60 dollars to open the door, LIE !!! I got a $165 ( cash) bill for a 2 min job . Never again . Don't trust them at all. It a completely rip off, they are scam, the bill doesn't even tell you why they are charging that crazy amount of money. Afterwards I called up the company to get an explanation why I was lied about the charges on the phone, 24 hours still waiting a call back from the manager.

I have been using Competition Lock for at least 25 years, ever since I owned White Rabbit Toys. I…read morenow use him for my Real Estate clients to re-key their homes. He comes quickly when necessary, is polite, does good work, and is very well priced. I think that sums it up!