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    Xfinity Store by Comcast

    1.8 (65 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    Went to get help, was third in line and waited over an hour. This is the second time this happened; this place is ridiculously slow.

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    9 years ago

    The staff was friendly, knowledgeable, helpful and patient. Had a great experience. Thanks to all, especially, Tory

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    Ask the Community - Xfinity Store by Comcast

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    Review Highlights - Xfinity Store by Comcast

    If you're taking 95 northbound get off exit 9 (montowese) and make a left, then a right on Universal Drive.

    Mentioned in 2 reviews

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    We are an industrial distributor in Milford, CT and signed up with 8x8 in July 2019 to transition…read morefrom our legacy hardwire Lucent system to a VOIP system. 8x8 is a top 5 player in the global office communications market and we felt safe using them. It was 4 months of living hell. They never came out, never commissioned the system properly, over sold us on what we needed, billed us for services not rendered, charged us cancellation fees for a non performing system. I reached out to Gregg Haughten and his team solved all our problems at a reasonable cost. Granite Communications taken full responsibility for the system and we have not had 1 outage since he deployed it last week. It took 1 full day to be completely online including voicemail recordings , extension, Firewall programming, DHCP programming, etc. Granite was even able to reflash the 8x8 phones to work on his system!! On last minute notice, Gregg even came down personally to do the Training for our office staff. They have absolutely set the bar for deploying a technology solution!

    From the owner: Granite Communications is a group of skilled communications professionals working together as a…read moreteam dedicated to helping you compete and win in today's competitive business environment. We partner with leading technology innovators to implement business telephone systems which improve customer service, enhance productivity and lower costs. Give us a call today to get your free buyer's guide!

    T-Mobile

    T-Mobile

    (7 reviews)

    $$

    I know its been a while but this guy above is fairly responsible for the situation he was in. First…read moreoff he purchased a phone in Florida and then flew to CT to exchange it? I work for T-mobile and immediatey this is a red flag. For all we know that phone was stolen. The manager he is insulting did everything by the book and was far from stupid. Receipts cannot be faxed due to our customer proprietary network information policy but they can be searched easily through our system now just like they did back then. The only reason they wouldnt would be if he didnt have his I.D. which considering he doesnt have a receipt he prob didnt have his I.D. Secondly why was there no receipt? Who makes a significant purchase, signs a contract and then leaves without a receipt? All he needed was the store ID # and we could've very easily researched the receipt. Also we couldve looked up the contract by social. Of course he couldnt provide this. How convenient. He also fails to mention whether or not he was in a corporate store. Most people cannot tell the difference.Corporate stores cannot accept returns from authorized dealers. It's like buying a Sony TV from Bestbuy and trying to return it to a Sony store. In this scenario I'm fairly certain he was not in a crporate store in FL otherwise it wouldnt have been a problem. This has been done countless times by yours truly considering the customer had the proper paperwork. In the real world we cannot just assume you are telling the truth. especially with he amount of fraud that steps through our doors. This guy had fraud written all over him What was the outcome? What did we determine after your series of stupid mistakes? It is not our responsibilty to keep track of your receipts. What happened at that third t-mobile store? They probably sent him packing as well.

    Shansee the saleswoman was great. Attentive, didn't push me into something I really didn't want…read more Got a iPhone 16 plus and ultra 3 watch . Right next to GameStop and Target.

    VERIZON

    VERIZON

    (5 reviews)

    Stopped in for assistance. My Mr. and I had each purchased a new iPhone 13 and had been emailed a…read morereturn label to send in our old phones which required a box to snail mail. Asked if their location had return boxes to complete the process. Were told they might have these in their backroom but that we should double check our email again to see if the boxes were being sent to us. ?? We in the Verizon shop at that moment where there were two employees, listlessly leaning on the displays with no other customers about. The emails mentioned nothing about boxes being sent. I get it that the store was to close in about 20 minutes. Maybe make an effort in the meantime and at least check their backroom? Or qualify the truculent attitude by explaining boxes are held specifically for phones purchased at that location if this perhaps is indeed the case? We left and went to another Verizon store where we were provided the requested items readily with a smile. Nice to know that pleasant customer service is available at the Verizon store- just not this one.

    Terrible. Go in to upgrade a phone. One person working with another customer. Sat there over 30…read moreminutes. No one acknowledged I was there. Just terrible customer service. Why would a Verizon store not even acknowledge a waiting customer? Furthermore, the sales rep was visually annoyed with the customer she was helping. Her tone was condescending, and her eye rolls were uncalled for. Bottom line: Is it so much to ask for, "Welcome to Verizon. We'll be with you shortly?"

    Xfinity Store by Comcast - isps - Updated May 2026

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