Had internet for a year - never an issue, download speeds near what was advertised…read more Only annoyance was the heavy pressure to upsell when I signed up - just keep saying no and you'll get there!

(1 Star) Absolutely…read morehorrible experience with Comcast. Comcast scheduled planned maintenance during normal business hours, claiming the outage would only last 2 hours. Instead, it turned into an all-day outage, leaving my business with no internet and no phone service. As a business owner, that means I couldn't operate, serve customers, or conduct business. This has caused a significant financial loss. The most frustrating part is that this wasn't an emergency--it was planned. Whoever decided to perform this maintenance during business hours showed a complete lack of consideration for businesses that depend on their services. There are 16 other hours in the day when this work could have been done with far less impact. I also spoke with Kim, a supervisor, regarding Work Order #685702. Rather than showing any concern or empathy for the financial hardship this outage caused, she was condescending and dismissive. It was clear she had no interest in helping or taking ownership of the situation. Comcast's poor planning, lack of communication, and disregard for its business customers are unacceptable. I will be requesting compensation for the revenue my business lost because of this preventable outage. After this experience, I'll be seriously looking into switching providers. If Verizon can provide more reliable service and treat its business customers with greater respect, they'll be getting my business instead.

Lost service every time wind blew Hard to Get Tech support…read moreWorst thing the won't remove dish my HOA complaining

I have been a loyal Dish Network customer for over 11 years, but I am deeply disappointed with the…read moreway my account has been handled since my decision to cancel service. Due to continued price increases, I chose to terminate my service in November and called to cancel. The representative I spoke with assured me that my service would be discontinued and that I would receive a prepaid return box for the Hopper equipment. After this call, I logged into my account and made what I believed to be my final payment. However, unbeknownst to me, Dish Network reinstated my service without my authorization and continued to bill me. Since I had already moved on to streaming services and was no longer using Dish, I had no reason to suspect that I was still being charged. When the return box never arrived, I called customer service again, only to discover that my account had been reactivated. I was then wrongfully informed that I had agreed to renew my contract, and when I disputed this, the representative placed me on hold to check with another department. Upon returning, I was told there was no evidence of my authorization for renewal--which confirms that my account should have been canceled as initially requested. To add insult to injury, despite finally being able to return the equipment, Dish Network has added a non-return equipment charge to my account. I am now being forced to pay for two months of unwanted service and an unjustified fee, making this situation feel like outright extortion. Consumers be very careful

I have Direct TV for 12 years, I got tired of the price increases and channels that were included…read moreis now extra cost and when it just slightly rains the system goes off line. We moved and decide to go with the local cable company. Direct TV is charging me 20 months cost like I never cancelled the service and upgraded equipment cost to end the contract. DO NOT USE DIRECT TV FOR YO'RE CABLE/SATELLITE SERVICE THEY AR ETHE EORSE

Direct Tv/ stream it wirh at&t absolutely sucks. We were told by sales guy at Christiana mall we…read morehad 2 week to try if dont like we can cancel. He signed us up for streaming through AT&T but did not tell us if you do cancel att will charge you a cancel fee $272. We hated the streaming had so much trouble getting it to work. Att will not let us out of the contract, making us pay used for 3 days because we were urged it will be better after about 3 days we turned our comcast internet back on. Do not get Direct TV You will be sorry get a stick or anything else. ATT sucks too!!

Xfinity's pricing is predatory and based on promotional pricing so that they can jack up your price…read morein an unreasonable manner. The customer service is extremely poor, I requested a callback and was put on hold. I am going on 7 hours of being on hold and at this point cannot hang up as I want to see how bad Xfinity's customer service can be. Do not choose them as they are taking advantage of their current customers.

I am writing to formally express my dissatisfaction with the customer service i received from…read moreRaymond, the store manager at the location in Owings mills. I visited the seeking assistance with my account and spent approximately one hour attempting to resolve my issue. During that time raymond, repeatedly redirected me to several employees who were unable to assist me. He then contradicted the virtual assistant stating " that he didn't know what he was saying" which only added to the confusion and lack of resolution. Thought out our interaction, Raymond repeatedly emphasized that he had worked for the company the company for 20yrs. However, despite his claimed experience, he did not provide any meaningful assistance or take ownership of resolving my concerns. Instead, after hours of being passed between employees, I was ultimately told to contact customer service by phone. What was most concerning was raymond's demeanor. I found him to be rude, aggressive and condescending. Rather than treating me with professionalism and respect, he spoke to me in a manner that felt dismissive and belittling. As a customer, I left the store feeling embarrassed, distressed, and uncertain about how to proceed with my issue. I believe customers should be treated with courtesy, respect and a genuine effort to resolve their concerns. My experience at this location fell far below those expectations. I respectfully request that this matter be reviewed and that appropriate action be taken to address both the customer service concerns and the conduct displayed during my visit. sincerely, Unhappy Customer!

I took tv that did not have picture but did have sound.I took it in paid 45 deposit for him to look…read moreat it. He called later that day saying it would cost 228 minus the 45 leaving me with a balance of 183. He called a few days later saying it was fixed. I came in to pick up tv. He didn't offer to show me it worked I figured he has been in business for so long took my tv home ( if I just would have plugged the tv in whole I was there ) . so I get it home the tv did the same thing . I took the tv back the next day he waited about a week and called me and said he would give me 100 back because he can't fix the tv. When I arrived he was rude, loud and advised me to take him to court for the rest of my money. So believe nothing his website says customer service was non existent and 90 day warranty was a complete joke. Enter at you own risk

Owner was very rude after not fixing tv as he said he would and could. Refused to refund money or…read moreadhere to the 90 day warranty. Do not get your electronics fixed here. The owner is very nasty and obviously doesn't care about repeat business. I wouldn't trust him with a clock radio.