AMAZING CUSTOMER SERVICE!!! Very friendly and extremely helpful. Rented a tiller from them, they…read moreeven delivered it for me and showed me how to use it. And gave me helpful hints. Extremely satisfied customer.

Just after entering, I was asked by an employee if I needed help. I told him I was looking for a…read moreshort heavy duty power cord - preferably #10 gauge wire size, if they had it. He took me to an aisle where an assortment of power cords were ranging in various sizes., lengths, and outlet choices. We quickly located a #10 size cord however they only had it in 50 feet lengths which was not what I was looking for. We found exactly what I was wanting in #12 gauge. It was 2 feet long and had 3 outlets. He also suggested I might consider making my own extension cord if I absolutely needed #10 gauge and didn't want 50 feet. He showed me their #10 gauge that was available, but I decided to pass on this option. In the end, I purchased the 2 foot length of #12 gauge. It has the 3 outlets and is rated at 15 amps. It should be sufficient for my needs, and at just under $13, I thought it was reasonably priced. This place has everything a homeowner needs ...and then some. Great service and competitive prices, I'm going with 5 stars!

Was just looking for stainless steel screws and a mounting plate. Got asked three times in as many…read moreminutes if I was doing ok? needed any help? So if you need a place that offers plenty of assistance, this is the place for you. Since they would not let me shop? I promptly left empty handed.

Rating is N/A. This business doesn't exist anymore! Still a yelp entry. Followed Google directions…read moreto nada! The latest review was in 2016. I should have tried calling. Need to verify yelp entries. If this business is still out there than it must me in the Twilight Zone. Imagine if you will.

Great hardware store at a convenient location. Customer service is great you walk in with a…read moreproblem and they'll have a solution for you. Thank you for the help Lety.

If you have a place in/around Cloud Croft you NEED to check this local hardware store out. Let's…read morekeep out money in this small community. When possible, check this place out before you go to a big box store in the next town. :-) Examples of what you will find here, paint, screws, nails, hooks, gifts, feed, plumbing supplies, yard supplies, tools, pocket knives, RV supplies, lighting and much much more. Think of this as a one-stop mini big box store with friendly staff.

When you walk into the store, you will most likely find a customer service rep behind the counter…read moreor nearby and you will be greeted by "May I help you find anything". They will then escort you to the area of the store where your item is located and then help you find the exact item that will fit your need. They are very good at helping pick the correct size item when there are a number of sizes in stock. For a small village like Cloudcroft, the New Village Hardware store has an amazing inventory in stock. Buy locally instead of driving to Alamogordo and save the time and gas. There are very friendly and highly knowledgeable staff here to help you find what you need,

Service from helpful knowledgeable staff and the selection is worth the trip great product quality…read moreas well.

I always have trouble getting waited on when I am in there. This time, I needed keys made and went…read moreto their help desk. No one there. I waited. Nothing. I was in plain sight of the women af the cash register. Not one offered to get someone for me or help. I am not going in there again.

Stopped in here while we were in Hatch NM. This is a family owned store and not a chain. The help…read moreinside was very attentive and helped us find what we were looking for. They actually have quite a large space and it's full of all the stuff you remember in hardware stores from when you were a kid in the mid west. They had power tools, screws, nuts, bolts all the way down the the Daisy BB gun that you [or your dad] had when younger. I really liked this place as it really did remind me of what a hardware store should be.

The real thing! Knowledgeable and helpful staff, and a well-chosen and diverse inventory. I come…read morehere first.

I enjoy going to Hayden's. It convenient compared to driving across town to a big lawnmower store…read more There is always someone around to help out. They keep convenient hours. They employ kind people of all ages. Prices are comparable. Even though they can't carry what the humongous stores carry, I'd rather go to Hayden's.

Highly recommended, clean store, great customer service, prices are okay. The whole staff is very…read morefriendly and welcoming

I worked here for almost a year in 2011-2012 in management…read more PRO: Knowledgeable staff, especially the old timers - Steve, John, Fernie, Chuy Small store with a friendly atmosphere This is definitely a "professional friendly" store. That means, McCoy's definitely caters to the serious DIYer/weekend warrior, construction professionals, homebuilders and remodelers. This is the place to go to get roofing in Las Cruces Spanish speaking CON: They don't have the variety of items of a Lowe's or a Home Depot

Over the years this store in Deming NM has been very helpful solving a number of issues of owning…read morean older home. Helpful suggestions & a well maintained stock of materials for a small town. My only regret is I have had to stop going there as it is not ADA friendly and no wheelchair for customer to use while searching for "hardware" or what can I USE to solve an issue.

The customer service in this town is off the charts in excellence, especially Raphael who made my…read morekeys and helped this senior citizen put them on key rings. Miho is a joy at the checkout. Thank you! Bev

I just went into the store to buy a few things, when I noticed that the music playing was a song…read morethat repeatedly used the "F" word. That isn't acceptable in any retail business. Makes you wonder what the management and staff are thinking is good for business. Not a family friendly store.

The employees are friendly and knowledgeable. I actually really enjoy visiting this neighborhood…read morestore. They're helpful, patient, offer free popcorn (when available), the store is so clean, items are in stock. I can't recommend this place enough. I'll pay the slightly higher prices for their assistance and convenience.