The real thing! Knowledgeable and helpful staff, and a well-chosen and diverse inventory. I come…read morehere first.

I enjoy going to Hayden's. It convenient compared to driving across town to a big lawnmower store…read more There is always someone around to help out. They keep convenient hours. They employ kind people of all ages. Prices are comparable. Even though they can't carry what the humongous stores carry, I'd rather go to Hayden's.

I've always liked Johnston's. I've used them for 20 odd years…read more When you walk in the door, you are always greeted. An employee "adopts" you takes you the area where what you need is located. They'll make sure you have what you need, and then walk you back to the register. These folks know their stuff and are proud professionals. You can't go wrong with an old school local hardware store!

This is an absolute gem. Always a helpful employee there willing to help. They always seem to have…read morejust what we need. So much more pleasant shopping than at the big box stores. And if they don't have what you need, they steer you where to go.

Just after entering, I was asked by an employee if I needed help. I told him I was looking for a…read moreshort heavy duty power cord - preferably #10 gauge wire size, if they had it. He took me to an aisle where an assortment of power cords were ranging in various sizes., lengths, and outlet choices. We quickly located a #10 size cord however they only had it in 50 feet lengths which was not what I was looking for. We found exactly what I was wanting in #12 gauge. It was 2 feet long and had 3 outlets. He also suggested I might consider making my own extension cord if I absolutely needed #10 gauge and didn't want 50 feet. He showed me their #10 gauge that was available, but I decided to pass on this option. In the end, I purchased the 2 foot length of #12 gauge. It has the 3 outlets and is rated at 15 amps. It should be sufficient for my needs, and at just under $13, I thought it was reasonably priced. This place has everything a homeowner needs ...and then some. Great service and competitive prices, I'm going with 5 stars!

Was just looking for stainless steel screws and a mounting plate. Got asked three times in as many…read moreminutes if I was doing ok? needed any help? So if you need a place that offers plenty of assistance, this is the place for you. Since they would not let me shop? I promptly left empty handed.

What a great experience! Hell yeah. Response, communication, price and quality. So fast, great crew…read moreand the owner is awesome. Screw using Home Depot or Lowe's, support your locals!

Greg did structural damage to the framing of our home and tried repairing electrical mistakes with…read moretape. They do not have a contractors license. don't let him touch your house!

Thank you Debra @Paint Dept....she went above and beyond to help me find the right sheen and was…read moreable to perfectly color match my sample. Thank you for a job well done! Thank you for fixing my mix up!

This Home Depot has to be the worst in the nation. We purchased bamboo flooring from them in July…read moreof 2023 and it is now March 2024 and they have not finished the job. They will not listen to our complaints and will not force a contractor to finish the job. We have tried to work with the contractor and he blocks our calls. This has been a nightmare. I have enlisted in the Air Force and will be leaving in April and I still have no help insight. I will have to reduce the my selling price to allow to sell my home with an unfinished floor. This has been a NIGHTMARE please do not order floors from this Home Depot. It will be the biggest mistake of your life!!

Sutherlands has been around for a long time. When the big box stores came roaring in town, this…read moreplace stood strong. They may have lost a little business but it never went away. I think it's great when a local store can do this. The store is pretty standard. They have a lumber section, plumbing, landscaping, ect. The building is older so it always seems dirtier than it really is here. When you enter the store you can usually find an associate to help you find something. In fact sometimes they are hanging out in front to catch as you come in. I really like this because it give you a small hardware feeling. I was down in Cruces one weekend to help my Dad install a screen door. I am a little embarrassed to tell this story. We measured the door opening and we never wrote it down. Surely we could remember the measurement. This is odd for me because I usually write everything down. My wife and I are perpetual list makers. This was just an off day. We found a door we were looking for and it was an odd size. They had it in stock. My Dad and I examined it and I suggested we price shop. He agreed and our adventure began going to every place in Las Cruces that sold doors. At the end we ended back at the first place we started, Sutherlands! So we went to install the door. Guess what! We had the wrong size! Turned out the opening was a standard size. Yeah this is a little embarrassing even as I type. They let us exchange the door without any problems. If you have a DIY project or even need to do some landscaping go check this place out. Just remember you may go here first then end up right back where you started. Cheers!

Found the service to be poor and uninterested. Here's what…read moreI found unsettling Made a purchase which was over $100. Than several days later I was left a phone message and told they had misquoted a price and my card was being charged the price increase. My purchase was based on their quote which went from being lower than being high than other places. Think they should have eaten their mistake.

No one greeted me. I passed several employees who barely glanced in my direction. One said a barely…read moreaudible hello. No one could be bothered to see if I needed any assistance, even when I was stopped for several minutes in the toolbox section. It really is a DIY place so serve yourself. There were several self-check out cash registers also. It appears customer service really is going away. Prices are as expected. Selection is as expected for a small store in a small town.

We went into the Las Cruces store and paid for a new washer dryer and we were told it would be…read moredelivered on 9/14/2026. On 9/13 at 5:00 Inget a text telling me the delivery will be between 9:30-2:30 on 9/14. At 7:00 my wife gets an email telling her the delivery date is moved to 9/21. This morning I called and was put on hold for 20 minutes. I called back to have the customer service tell me that in the two hour difference between 5:00 and 7:00 they found out they didn't have the washer and dryer in stock and it will be delivered to their store tomorrow and she has no idea if it will be delivered before the 21st. screw Lowe's Home Deprovement Stores. All of a sudden in two hours it went from the scheduled deliver to who the fuck knows when!

The employees are friendly and knowledgeable. I actually really enjoy visiting this neighborhood…read morestore. They're helpful, patient, offer free popcorn (when available), the store is so clean, items are in stock. I can't recommend this place enough. I'll pay the slightly higher prices for their assistance and convenience.

I just went into the store to buy a few things, when I noticed that the music playing was a song…read morethat repeatedly used the "F" word. That isn't acceptable in any retail business. Makes you wonder what the management and staff are thinking is good for business. Not a family friendly store.

The short of it is that we needed an AC motor stat. Middle of summer in southern New Mexico and our…read moremotor died. Called all over Las Cruces and you cannot get one anywhere retail. If you're looking for anything retail this is not the place. Not sure how there are no HVAC retail places in the one of the states that gets so hot in the summer. My advice: if you own your place, keep extra AC parts on hand so you don't have to wait a week for parts to arrive. And make friends with handy people so they can install them for you.

From the owner: Johnstone Supply is a wholesale only distributor serving professional HVACR contractors. Johnstone…read morehas the largest selection of equipment and genuine OEM parts in the industry. We have replacements for nearly every major brand and an extensive cross reference that makes sourcing hard-to-find parts easy. Johnstone Supply: Making it Easier to do Business.

My boyfriend does everything and anything to fix up our house. He's the handyman. I particularly…read moredon't shop at this place but he does. And I am thankful for this place because it provides all the tools he needs for us to have a great home. He definitely loves this place which means I do too. Lol, even tho I know nothing about tools. So far, all his tools last and is able to fix whatever fixtures we need.

Went in to purchase an item that I had trouble finding. The young man pointed down an isle…read more I did manage to find what I needed and returned up front to purchase and the young man was still up front flirting with the clerk. Next time I'm going to True Value where they are friendly and take you to the items your looking for. Harbor freight was not helpful or friendly.