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    Xcel

    4.0 (1 review)
    Closed 3:00 pm - 8:00 PM

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    Tutoring centers

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    4 years ago

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    Huntington Learning Center - Donation of $1,300 to Academies of Loudoun PTO

    Huntington Learning Center

    (9 reviews)

    I appreciated all the tutors but Doug the director manager rarely responded to emails and when he…read moredid it was a few word responses. Customer service was quite poor and rates were changed without notifying us. When I inquired about it I didn't get responses.

    We recently withdrew our student from the South Riding Huntington program and would not recommend…read moreas it did not meet our tutoring needs. We were impressed at first with their intensive pre-enrolment evaluation where they used their proprietary tools and methods to assess our student's learning needs. They did a decent job presenting our student's needs and recommending learning plans to achieve our stated goals. I also like that they meet with us to discuss our student's learning progress. However, their program did not meet our specific needs due the following: Beyond what we were told in the periodic meetings, we did not have visibility to our student's learning materials. By design, there are no take home exercises or learning materials to encourage continued learning and practices while not at the center. We never saw the actual learning materials! Since there are no take-home work, it was important for us to see the actual learning materials and even how our student was graded on tests/exercises so that we can procure similar materials for ongoing practicing outside of tutoring sessions. The tutoring sessions did not translate to success in the classroom or report cards. We did not really have designated teacher/tutor. There seemed to be a rotation of teachers/tutors who would attend to our student during various tutoring sessions. This would be ideal for younger students but a concern for our student and our tutoring needs. We also became aware that their recruiting requirement for tutors indicated that "teaching experience is not required." Their fees outpace that of seasoned experienced tutors with teaching experience. In addition, I agree with another review on google (which looks like it has been taken down) about their tendency to be unnecessarily rigid. They once approached us within two hours to the start of our scheduled tutoring session and begged us to accommodate their last-minute schedule challenge and asked to inconveniently change our time. We obliged. At a later time, when we gave them a 12-hour notice of absence, they were unwilling to accommodate and instead rudely pointed to their policies (which is within their rights; they have a very rigid 24-hour rule). I did not appreciate their rudeness and overall impersonal attitudes considering that their services cater to families. I will definitely not recommend this tutoring program to other families!

    Julia Ross Professional Tutoring - chemistry student

    Julia Ross Professional Tutoring

    (12 reviews)

    Parents beware! I'm…read moreposting this message to share my experience with Professional Tutoring, LLC and to warn parents to be careful about providing your credit card information to this company. No matter how nice or persuasive the owner of the business is (and believe me she is very persuasive), do not provide your credit card information. Once you do, they will charge your credit card even if you tell them to stop charging. This is exactly what happened to me. I'm sorry that I have to post this negative report. I am not one to do this type of thing, but in this case, I believe I was really treated badly and unfairly. I normally assume positive intent when I deal with people or with businesses, that's what I did this time too. But unfortunately, my assumption was wrong about Professional Tutoring LLC. Although, I have reached out to the owner multiple times and nicely requested for them not charge my credit card and for them to refund the amount they have already charged, they always refer to a contract and refuse to discuss. All the niceness and the care they exhibited to get us to sign-up disappeared fast! They have now charged me $900+ for services not rendered! So, parents beware! Sossena

    Julia Ross tutoring has been a lifesaver in the age of Covid. Learning virtually on a laptop in…read moreyour bedroom at home is very difficult. Meeting once a week with a tutor to review homework, assignments, and have questions answered by a real person has been invaluable. Our son has not only NOT fallen behind, but has gotten ahead!

    Xcel - tutoring - Updated May 2026

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