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    WSW Steakhouse

    3.4 (356 reviews)
    Open 6:30 am - 12:00 pm, 5:00 PM - 9:00 PM
    Updated 2 months ago

    Services - WSW Steakhouse

    Bartending services

    Catering services

    Venue rental

    WSW Steakhouse Photos

    Business Info

    WSW STEAKHOUSE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Intimate
    Classy
    Upscale

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    Date night for 2 and our view
    Leia D.

    So many different changes to this restaurant happen each year. We hope that they find a vibe that fits what they are trying to achieve to share with Hilo Town. We do need good places to eat at and also take care of visitors that come to our island. Especially the East side of the island. We have hardly to none good places to eat out here. It is nice to see a restaurant trying to accommodate the buffet style in Hilo. Please keep it up!

    Steven C.

    WSW was our fancy dinner night in an area that is not known for fancy dinners. This was our dinner stop on the big island in Hilo and although the restaurant was nice and I enjoyed the view from our table the service and food just did not hit the mark. When we arrived with our reservation, we were quickly ushered to our table right near the window with a great view. I had high hopes but our server for the evening was non-existent. For my entree, I went with the sizzling 16oz ribeye and it was cooked well and had good flavor at a relatively decent price point. For dessert we had the creme brulee and this was a fairly large portion but lacked a bit of flavor for me and the brulee on top was a bit lacking. The restaurant itself was large and well setup and also offered an all you can eat buffet option as well which was nice but the service did not live up to our dining experience. We were here for our anniversary and no reference or mention of the special day was made by the server despite being on our reservation which was a bit disheartening as every other place seemed to at least make mention and make you feel welcomed. Shout out to the gentleman who was cleaning table and was not our server as he was the only one checking on us and offering service or any kind. Good food with terrible service was my first impression and I would likely not return

    Sea lice
    Trin A.

    We came for the snow crab and the quality was just awful. The crab were not properly washed and encrusted with sea lice.

    Kalua omelette with extra crispy hash browns
    Sarah S.

    What a wonderful and leisurely way to enjoy breakfast with a gorgeous view of charming Hilo Bay with the bridge, the coconut trees, and majestic Mauna Kea in background. The huge glass windows afford great views for all in the WSW restaurant in the Hilo Hawaiian Hotel. I had the Avocado toast which came with a salad of fresh greens on the side. It was refreshing and perfect for me since I didn't want anything heavy. Cousin got the Kalua omelette and Aunty got the buttermilk pancakes which came in a stack of 4. Portions were generous. The well rounded menu wasn't huge but had something for everyone. The large dining room was pretty busy at 8:00 on a Sunday so good thing we had reservations!

    Ron L.

    Rib eye steak was delicious. The outside view from where I was sitting by the window is really beautiful. Waiter Richard was really great and paid careful attention to our table Overall a nice place to dine at if you're in the area

    Tomahawk pork chop butterfly
    Wendell D.

    Business dinner with clients. Seated at nice table with a view towards the bay. Appetizers were good and everyone enjoyed the entrees. Only hiccup occurred during the processing of my credit card. I did not notice that my card had not been returned until the next day back on Oahu. Called in but they did not show it anywhere in the restaurant. Immediately call to cancel my card. Several hours later I received a call from Kahoku saying that they found my card by the processing machine in the back. Kahoku was kind enough to send me a pic of my cut up credit card. Peace of mind but will still return in the future.

    It's alive
    Manu K.

    I'm very disappointed at my dinner. They never have well done. So I tried to see if I would like the red meat taste like straight blood. My vegetable was watery and the crème was not what I expected. I'm just really upset compare to last valentine. May be my last time here.

    Hannah C.

    We visited this restaurant while in Hilo, as it was in our hotel! There wasn't a lot of people in the restaurant, but we got a table right away and the service and food was great! They have a salad bar which I didn't take advantage of but my partner did, and they had soups as well. Our server was very attentive and helped us with any questions regarding drinks and the menu. It was a large restaurant and very quiet! Wish they got more attention, they deserve it! But we did get a cool window seat which had a great view!

    Sesameball T.

    Over a year ago, I had pretty sad experiences here and I heard now under new management, so I give it try another chance... I was expecting to get nice steak from regular menu but I found no longer offering regular menu and only "Buffet" now. Previously, served Buffet was only Friday and Saturday. So that's kind'a disappointing.... Well, I have no choice. I had bad experiences for Crab regs last time and pretty scare to get another issue. All buffet food menu was almost same as a year ago. Cold section and hot section, Snow crab and Roast Beef. Sad thing wasn't Ribeye. Something different parts which Top sirloin or Top round... anyway, meat was tough hard and chewy and no flavor. Too sad, even though the sign says it's a "Steak House" and the guy who cut the meat has the bad attitude. Snow crab was pretty good much better than before but some parts were very salty... Beef stew and some other dish was salty as well.... Kalua Pork and Chicken long rice no one seemed to be eating.... Will the leftovers be reuse next day ? I just curious.... Dessert bar is okay. It would be happy have fresh fruits. Service is decent. Can't complain. So, overall it was a disappointing resultas as it was almost completely unrelated as previous one. Whether it's worth paying $60 is up to you...

    Tinono

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    2 months ago

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    22 days ago

    All was very good ! Got to go Back stage into a very smallish room we can't say what went on or in bu

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    Matthew P.

    Mahalo for your review, Matthew!

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    Page 1 of 9

    WSW Steakhouse Reviews in Other Languages

    Ask the Community - WSW Steakhouse

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