Great communication with staff, clean space, amenities available for use. Everything was fantastic…read more The only thing missing was a full-sized sink for clean up.

From the owner: Our event venue is the perfect setting for all your gatherings, from community events and family…read morecelebrations to business functions. Whether you're hosting a reception, birthday party, corporate meeting, or community fundraiser, our versatile space provides a welcoming atmosphere and exceptional service to make your event truly memorable. Let us help you create unforgettable moments—reserve your date today!

$10 poke bowl with almost no poke and ice cold rice. Not cold rice but rice that came out of a…read morerefer in a pre prepped poke bowl! Joan's gives more poke that is also better for free!! If I were at a restaurant and it came on a plate with fresh rice I may not be upset but at a bar setting where I had to get up and order my food at the bar and they simply took it out a reefer and handed it to me it is unacceptable!!

I live in Hilo and was eagerly waiting for the renovations at the new Naniloa. My friend and I…read moredecided to go hear some nice Hawaiian music on Monday night at the lobby bar. We waited about 1/2 hour for some one to come to our table. There were maybe 10 people total at the bar and tables and the waitresses were basically "talking story" and not servicing the customers at all. Finally my friend went to the bar and asked if we had to order at the bar. A young waitress came over asked us for our room number. When we told her we live in Hilo she asked for my credit card. I could hear others sitting at nearby tables complain about the service and going to the bar to order. There did not seem to be a manager around and these ladies were just talking with each other. The service was so so bad that I wondered how this beautiful bar is going to make money. Local people want the new Naniloa to succeed but they must hire people who also want it to succeed. Needless to say, our waitress never came back to see if we wanted to order more wine or pupus. We were there 2 hours. Music was beautiful and the atmosphere is lovely but service gets an "F."

I've never had the most horrible front desk service in my years coming to Hilo & staying at the…read moreHilo Hawaiian. if the front desk lady thought she could get away with her stink attitude she's sadly mistaken. Her disrespect towards me (and I'm LOCAL! BORN & RAISED! She spoke with no respect! No friendliness, NO ALOHA! Why would you employee someone like this! Im not sure if housekeeping was short staff, but we waited patiently for 4 hours for a room! it's sad that one rotten employee can act this way and get away with it! I hope she apologizes to us for the wait as a common courtesy...if not I will take this to the higher ups...Saturday 2/14/26 3:31pm HER NAME IS ALICIA...

Fantastic hotel in Hilo! We stayed here for a couple of nights on our vacation and it was great…read more The lobby is spacious and modern looking with plenty of places for lounging. There is a pool to the side of the hotel and lots of parking available. The hotel also has a restaurant bar and a proper restaurant, a steakhouse that does buffets on the weekend. We didn't do the buffet as neither of us really enjoys eating at a buffet but we did have breakfast there and we went to the bar side for a couple of drinks, including a free cocktail upon check in. The room was clean and had everything we needed. We booked a room facing the water and the coconut island which was a lovely view. You can hear through the wall quite loudly but if turning on the fan constantly helped drown out the noise at night. I was a little annoyed that we were placed in a room next to a family with a bunch of kids, including a crying infant when the hotel didn't seem to be too busy during our stay. I went outside a couple of times to enjoy the view with some drinks but had to get back inside immediately due to the loud crying. We were also issued a $10 voucher to use at the restaurant. We used one for breakfast but could not use the other 2 vouchers. There are other restaurants nearby and even one that is a walking distance. Had there been an option to order from a menu at the steakhouse, I would have loved the chance to do so. Perhaps next time. Overall, the stay was good and would not hesitate to book this place again if ever in Hilo in the future.

Store was very welcoming and colorful. Nice cool spot to hang out for a little. My daughter enjoyed…read moreherself with this experience. Price was reasonable as well. 10/10 RECOMMEND

The owner was very friendly and ended up reaching out to me and tried to resolve the situation. My…read moredaughter enjoyed everything she received from here .

Came here for a birthday dinner and it was such a great experience! I do wish we had come during…read morethe day because from where we were seated, there was a gorgeous ocean view. To start, we ordered the poke and the bone marrow. The bone marrow was incredibly flavorful and practically melted in your mouth, and the poke was super fresh. For our entrees, we had the misoyaki butterfish and the prime rib--both were absolutely amazing. To finish the night, we shared the brownie and the mango sherbet, which was the perfect sweet ending to a great meal. The service was quick, the atmosphere was very chill, and it's a great spot to celebrate a special occasion or just enjoy a really good dinner.

You can tell that this steakhouse used to be fancy back in the day. However, in 2026, it could use…read moresome major updating. The food is OK. It's edible and tasty but it's definitely not fine dining as it markets itself. The service is decent but not top-notch. My favorite part of this restaurant is the ambiance. If you can be seated near the water- the views are unmatched. The dining room feels somewhat like a cafeteria that's trying to be fancy in the 80s.

Came here during the 50th Merrie Monarch Festival after one of our friends told us that Sangha Hall…read moreis the best Hawaiian arts & crafts fairs next to the one at the Merrie Monarch itself. Venue is clean, spacious, and in good condition. Food vendors (Vietnamese, laulau, Kau coffee, plate lunch, hot dogs/drinks) were all set up outside while the clothing, koa crafts, photo/artwork, and other vendors were inside. For this event, $2 admission got you a handstamp for entry/exit all day.

We always happened to drop by here during the Merrie Monarch Festival…read more(http://www.yelp.com/biz/merrie-monarch-festival-hilo-2). This is because one of the larger craft fairs is held here every year. It's a nice spacious new gymnasium. The parking usually isn't too bad as well around craft fair time.

Spocked this little spot when we headed to Walmart. They're off to the side in a small parking lot…read moreoff the main Walmart parking lot. It shares an entrance with a small food court and it was cute how someone had a party set up. One of the smaller locations I've been to but had a good enough variety of games for every age.

Huge Mahalo Nui Loa to Taire the manager for working with us during times of hardship having…read morecomplete understanding and support! The best costumer service, quick response and going over and beyond for our Ohana! Go support this local business and have fun while doing it!!! We can't wait to go back and celebrate our little one's birthday once our van is up and running and we again are so thankful for the service we have always received true aloha with every interaction with any of the staff and experiences! They do birthday parties ya'll they setup a table they have packaged deals! They have so much to offer your keiki so go!!!

I had hoped Yelp would remove this listing, as the actual name is Grand Naniloa Resort Golf Club,…read morethis is a duplicate page.

This is an interesting place to play. First off super nice staff, the course is not busy, it's fun…read moreto play, did I say staff is nice? Price is good, you can play 9 holes for $12. AWESOME!! Why 3 stars? Unfortunately the course is in ok shape except for the greens. I would say they are borderline unplayable. But, that still didn't stop me from making a few one putts!!!!!!! Really sad about the greens. In one of the holes is not even technically a green but mowed down fairway with a huge hole in the center. Look, this is a great place to practice and would make a great senior course. Just don't expect to putt or if you do, 2 putt max should be the rule. I still go and enjoy myself - you will too if you know what to expect. Great course for beginners!!!!!