Excellent Customer Service. Love everything about this Store…read more Update on 7-19-2025 I went shopping here earlier this month. 2 employees helped me alot on 2 different visits. Ilana & Andy both were fantastic. I was looking for Slip-In shoes for my Disabled Brother. Found it and he is very happy. Thank you both for great service.

Had help by Maria, wonderful energy, very helpful, very kind. We found exactly what we were…read morelooking for. And signed us up for rewards for 10% off . Great deals.

Always a great experience shopping at Big 5! They have a good selection of sporting goods, outdoor…read moreequipment, and fishing supplies at reasonable prices. The staff is always friendly and helpful, and I can usually find exactly what I'm looking for. Great place to shop!

My first time at this location of Big 5 Sporting Goods. I was going to exchange my merchandise…read more They have a lot of selections that I couldn't find in Rowland Heights or Alhambra. The store was also clean and neat inside. Even though I couldn't find my size for exchange, the lady at the cashier's was very helpful and friendly. She offered to help me look for other Big 5 locations that have the size and style that I was looking for. Great customer service.

Skechers is located in San Dimas Marketplace. The store is…read morevery organized. They have a wide selection of stylish and comfortable tennis shoes, sandals, slippers, boots and more. You also can order online and pick your order up in the store. Shoutout to Amanda! She was such an amazing lady and sale representative. She went above and beyond to assist me and my daughter to find the appropriate and comfortable shoes. We ended up buying many pairs of comfortable shoes. We had an amazing experience there.

Very poor experience. Saw shoes with a sign 50% off. Enquired to the manager if this was correct…read moreand she said "The 50% was for other shoes" I said the sign was clearly pointing to the shoes I wanted and this was false advertising. She turned around and rudely told me "READ THE FINE PRINT" The fine print was so small I had to pick the sign up to read this fine print. As she walked away she mentioned again, read the fine print. Very rude and arrogant coming from management. Lesson learned won't be going to this store again. I'm giving my gift card away :(

Honestly, this young man made my day! It's so refreshing to come across someone his age who is…read moregenuinely hardworking, thoughtful, and so good at what he does. I was just casually browsing with my child and wasn't even planning to buy anything yet. I actually wanted to wait for the big holiday sales to get matching shoes for the two of us. But this young man was SO helpful and attentive. He kept bringing me shoes he thought I might like, helped me with different sizes and styles, and somehow always knew what to bring next. He was patient, friendly, and never pushy at all. You can tell he genuinely cares about his customers and takes pride in his job. That kind of attitude is rare these days, especially from someone so young. I ended up buying because of how wonderful the whole experience was. Whoever hired him made a great choice -- this young man is definitely a keeper! He deserves some recognition (and honestly, a raise!).

I visited this Journey's (West Covina Mall) on Sunday, July 20, 2025. Unfortunately, I had a…read moredisappointing experience with the sales associate that caused me to not purchase a pair of tennis shoes. I went with the intent to purchase a pair of Adidas. I walked inside, was greeted, and then one sales associate asked if I needed help. I showed her the shoes I wanted to try on and provided her with my size. One minute later, she returned from the back and stated they didn't have my size. She handed me one size smaller and one size larger. I tried both on and stated that they did not fit. At that time, she said I can loosen the laces on the smaller shoe, and then stated that they ran big. I repeated they didn't fit. I then told her, I would think about a different color and return to purchase them when I decide. Immediately after I finished my sentence, she seemed disinterested, rolled her eyes, and walked away from me without saying a word. This caused me to not want to purchase shoes from this location. My mom was with me and also was annoyed with the employees because she asked a question about a pair of Birkenstock sandals and they both looked at each other and started laughing. Overall this was not a pleasant experience and I believe that customer service should be top priority. I will not purchase shoes from this location in the future.

Natalie! thank you so much for the spectacular service! Natalie is a pro at customer service and…read moretook great care of my mother and i. i was shopping for an xmas gift for my partner and Natalie answered all my questions and even built a gift box and wrapped the shoes for me! fantastic service. the price was fair and very similar to smaller sizes from the croc store. they advised me that DXL works with manufacturers to make larger sizes so a lot of the stock is exclusive. very happy to have one so close with great stock and superb service. i would definitely recommend and will be back!

Dxl men's clothing store, for being so expensive, I would think you would have a kind and helpful…read morestaff in the store , but you Do Not..... I do not recommend this store at all.

This is my go-to store for baby/toddler/kids clothing. My kids are all grown but now I shop here…read morefor my nieces and nephews. The clothes are so cute and displayed nicely in the store. Girls on one side and boys on the other. They also have lots of choices of outfits depending on whatever holiday is approaching. The people who work here are very helpful even giving suggestions when asked. Located in a strip mall, there's plenty of parking available. I'd definitely recommend this store.l

Been shopping at this location since my baby was born , I placed an order online to pick up in…read morestore however I missed the pick up date due to excessive email blocking . I received an email my shipment were picked up , so I went to the store to ask if I would receive a refund. I believe Jasmine who is the store manager claiming that she cannot do anything since my order saids it has been picked up . She doesn't even check in her system to see anything goes wrong , claiming that it is my fault not to pick up on time , she cannot do anything for me since she wasn't there when I pick up . Very bad attitude and bad experience , would not shop at this location again !!!

Wonderful service from Ashley today.... i needed a price for something where the item may have been…read morereturned and the price was scratched off. Awesome, fast and professional!

What else can you say about this or any Marshall's locations?…read more It is a hit and miss, but there is always something to see in this store. This specific store was clean, and the employees were super friendly, which was a BIG plus. Prices, as always, are very affordable, and the selection of clothing is huge.

EVA EVA EVA!!!!!! (Pronunciation: Ava) This woman absolutely…read moremade this shopping trip the best and utmost comfortable, fun, and overall exciting for me personally along with my partner who accompanied me!!! Eva welcomed me as soon as she saw me in the store and immediately helped with every single little detail across ALL BOARDS!!! Incredible personality and excellent knowledge of her store and the products available for this season!! She helped size me and consistently checked up on me during my fitting session bringing me lots of different style and shaped options to assist me in figuring out my utmost confidence in all areas!!! This was my very first time purchasing VS/PINK lingerie or intimates and I could NEVER EVER EVER have asked for a more personalized plus professional woman to help me in my first purchases!! I will 100000% be browsing at this location much much more often and it's all thanks to Eva!! She even gave my partner candy while I was busy trying on different bras that she specifically tailored to my tastes and profile of wardrobe/color interests!!! I went during the buy 2 get 2 free deal and I'll be honest people that's a HUGE steal for Victoria product's, ended up purchasing 4 bra/panty sets with an extra panty to complete their 5/$35 deal and all together only spent roughly $150 which at normal value would've been OVER $275 so I'm just mind boggled!!! Unfortunately I didn't think to take any photos but I will certainly make another review for my next trip to this location so hopefully the next updated review can be a smidge more thorough!!! BUT LADIES IF THIS IS YOUR FIRST TIME or if you've ever felt too nervous to ask questions and learn in any intimate store such as VS/PINK than THISSSSSS ISSSS THEEEE FREAKINGGGG LOCATION FOR YOUUUUU!!!!! Highly highly highlyyyyy recommend and make sure to just ask for Eva I can almost guarantee after the time I spent with her while shopping and learning SHE WILLLLLL MAKE YOUR EXPERIENCES SO SO SOOOO WORTHWHILE!!!!

I visited this Victoria's Secret location this evening, 5/19 around 7:30 PM and had one of the…read moreworst customer service experiences I've had in a long time. I walked through the entire store without a single employee greeting or acknowledging me. No one asked if I needed assistance or if I wanted to be measured for sizing There were two female employees standing at the center register chatting the entire time while clearly seeing me walk around the store, yet neither offered even a simple "hello." I eventually helped myself, went to the fitting room, and even had to ring the bell for assistance. After finishing, I walked up to the register where one employee was helping another customer while the other stood behind the register doing something else - still no acknowledgement, no eye contact, not even an "I'll be right with you!" The complete lack of customer service and professionalism was honestly shocking. I will absolutely not be returning to this company.