These folks are amazing at taking advantage of College Students in Humboldt County. Myself and…read morethree other roommates would be harassed about the condition of the house even when it was in good condition, we would be told we would be getting charged $100 an hour for lawn mowing services by the property manager, Mark, from his son. We were taken advantage of by this company and would never sign a lease from these folks again, or trust them to manage a property for us. We were robbed of $900 upon moveout of the property for "cleaning" a house we spent three days cleaning prior to moving out. Extremely late on repairs, half effort repairs, all around terrible company to rent from. Incredibly unprofessional and if you are a student in Arcata, do not rent from these folks.

My experience with this company was nothing short of awesome. I rented an apartment for several…read moreyears at one of the properties these folks manage. Deanna helped me rent an apartment (despite my nutty schedule and general lack of availability), spent several years showing herself to be nothing short of responsive and kind with repairs, questions, etc. When the building eventually listed and sold, the process was seamless for and courteous to tenants.

One of the best property management teams around - fair, professional and reliable. They have…read morealways done everything asked of them as a property management service. I have the utmost confidence in Arrow Property Management. The office staff has always been professional, friendly and courteous in all my dealings with them. I have worked with this company for a few years now and have never been mislead or felt deceived in any of my dealing with them. They check references, and verify information given on applications as one would expect from a professional management company. Phone calls have always been returned in a timely manner, usually within 24 hours or sooner, if not answered immediately. Every issue or concern has always been addressed in a reasonable amount of time, service technicians sent when required, and the job/repair/work completed in a timely and professional manner. Humboldt county is notorious for slum lords and property management companies that prey on those who can not or do not know better. This is one of the few decent places in town to work with. A solid team and a good group of people. 00190

Susan is amazing. I've been renting from her for over a year and she is very timely on her…read moreresponses. If I have an issue she sends someone out same day to fix it. I highly recommend going with Arrow for an efficient, kind, and responsive property manager.

Dan himself is the problem. He bullies the victims of his staff instead of taking responsibility…read morefor the actions of his hired staff. His loyalty is misplaced. He owes that loyalty to his tenants. And I agree with Lucille, his business decisions are irresponsible. He leaves properties with dangerous public health violations, like illegally insufficient garbage collection, poor drainage creating toddler drowning hazards, rats, toxic mold, and charges the victims of burglaries for the upgrades in security that he is contractually responsible for. Also, he builds rental properties in places that are not safe. The Courtyard apartments are hit by toxic clouds of gas from the nearby asphalt industry and there are toxic fumes from the diesel trucks on the highway. Low income families who need subsidized housing end up raising kids where they will get sick because of the location chosen by Danco, based on what would be cheapest for them. Additionally, they cut corners on construction, failing to leave dead air space between the floor of the upstairs apartments and the ceiling of the downstairs apartments. This means the downstairs neighbors are living inside of a drum, and the upstairs neighbors are blamed for noise levels that are in no way their fault (like simply walking). Huge feuds result. Furthermore, there is insufficient preparation for a massive earthquake or similar disaster planning. Attempts by tenants to organize water barrel storage for each family are thwarted, as Danco doesn't want to allow families to have emergency stores of water, claiming that it would require them to upgrade their insurance even if tenants paid the cost of the water to fill the barrels. I think that's an immoral decision to condemn low income families to death in case of a disaster, in order to save on insurance, or to avoid having the hassle of applying for a state grant to buy water barrels that no child could fall into because of how they are constructed. Additionally, on site managers are often not screened for IQ, skill, sociopathy, bigotry, or other factors that make them incompetent to do the job they are hired for. Violent tenants that should be evicted are allowed to stay even after they have harmed their first victims, meaning that they are emboldened to commit further violence. Finally, the companies hired to maintain the landscaping prioritize their own convenience over the health, safety, food production, and beauty of the landscaping. They butcher the trees so that their will be less fallen fruit for them to pick up, even if it makes the trees ugly and tiny, and ruins the view from the apartments, as well as the capacity to shield the tenants from toxic fumes. The landscapers are utterly apathetic about that when it is explained to them. They mow the grass more often than it needs because that is easy money for the landscapers, but they don't pick up the trash and dog poop that really needs cleaning up. Danco should not tolerate subcontractors who mistreat the tenants or do such a bad job because it is easier than working harder on what serves the tenants. Fruit trees were donated in order to serve the low income tenants, and they should not be treated like a nuisance, just because they drop fruit on the soil where there is no walkway anyhow. They should be respected and cared for by people who care about the health of the trees and the preferences of the tenants for air quality, beauty, and free fruit. The painting subcontractor was hired because he is an old friend of one of the Danco managers; the subcontractor forced a lower paint quality and bad color choice based on what he had in surplus, regardless of what had been planned and agreed upon. The degree to which bad decisions are made because a bad contractor gets hired as an old friend of someone at Danco, and not because they were the best choice financially or ethically, is part of the mechanism of rot that degrades Danco from the inside out.

Wonderful company! They came out free for estimates of my house and very kind! Their kindness and…read moreprompt service was wonderful!

If I could leave less stars I would. The house I lived in had black mold that was affecting my…read morehealth. I told them about the mold and send them extensive pictures and they told me to clean it with bleach and that's it. They were very unprofessional and did not step in to help with roomate disputes over getting security deposits figured out. I highly recommend steering clear of this company. Under the mold the wall was soggy and the windows were not correctly insulated.

I was a tenant with my partner at a property managed by Arcata Property Management for 4 years…read morewhile going to school at College of the Redwoods. They were quick with repairs, respectful of our privacy/tenant relationships, and professional. Overall a great property management company, and I would recommend them to anyone looking to rent in Arcata.

This is a 5 star company for sure, Mitchell worked with me on finding a rural home. I qualified…read morefor a lovely home outside of Eureka but after much deliberation ended up not taking it only because it was going to be more work for me and was not a safe area for cats. Mitchell was understanding and did not pressure me to sign the lease. We concluded with him saying Wolfe Management would be happy to continue working with me. Moving is stressful anyway so his graciousness was well appreciated.

After my recent move I had $240 deducted from my security deposit for "carpet cleaning". I had…read morezero carpeting in my unit. I've had no responses to my inquiry. Do not trust this company to do the right thing.

Absolutely the worst customer service. Rented a house for my college daughter. Lease was up June…read more30, July 1 they withdrew the rent anyways, lease was up and my daughter had already moved out. Sent emails from July 1 to July 17. No response to email after email. July 17 I get a response saying they cannot refund the rent money.... Even though my daughter's lease is up and she no longer lives there.... That it cannot be refunded until the deposit is refunded, because they do not know if the auto pay cleared.... By 17 days later you know if an auto pay has cleared. My auto pay cleared every month for 12 months. July 20, still no refund. I will never rent a property through this company again. Shady and cannot respond to emails.

Malinda went above and beyond for me in finding the perfect house to rent. She was professional…read moreyet friendly and responded promptly. I was moving long distance so we communicated primarily via email, sometimes at odd hours. She was genuinely concerned about securing me the best place in a short time frame!

Very responsive people. Responded to all issues quickly so far during my tenancy. A couple…read moreemergencies that happened and they got someone there within hours. Polite and responsive. Thanks for making our home a safe and reliable place.

From the owner: DAP PROPS Property Management Company offers an unbeatable 7-8% management fee by rethinking how…read moreproperty management should work.  In the information age, less time is needed to manage a property, if done correctly, and we want to pass those savings on to you.  By utilizing all available technology,DAP PROPS Property Management Company takes property management into the 21st Century. Our team looks forward to your business!

In regards to Parkway Apartments:…read more This was an upgrade from my last complex at tea gardens. Tea gardens had a ton of transients/homeless people living in the garages, random shootings that no one told us about, and no laundry facilities moving here solved all of those problems I had. Disclaimer: I am currently living here going on a year and a half now and have not experienced moving out. What I like: This complex is located away from the plaza but still within a short walking distance and along the bus route that takes you directly to campus. The location is great because it's wide open with two protected marshy lands on either side and after a year living here I haven't seen a transient near the complex. However, I have seen several deer, many frogs, and an astonishing number of different bird species which has been awesome. Plus living near the plaza I would always hear drunk people Fri-Sun nights outside of my apartment but don't have to deal with that any more. The maintenance workers are very fast, efficient, and nice (they even helped me get wasps out of my apartment once! but that's a long story and my fault) The property management seems very reasonable and accommodating, I haven't had too many interactions with them though. What I don't like: Laundry machines break constantly, there aren't enough of them, and the worst part of all, no change machine! Only having one window sucks; make sure you ask which apartment plan you're getting because mine is 40 square feet smaller than the largest one that has two windows and costs the exact same amount. Parking during the semester sucks, where do all these people come from? I also popped my tire in the lot on a broken glass bottle that had been there for over a week, I forgot it was in the road, it was during finals week, needless to say I was pretty mad. The tenets; there are two types: old, loud, and gossip loving retirees or students. Luckily the students who choose to live here seem uninterested in partying or being loud, probably because the apartments are too small to have more than 3 people in at a time. However, some of the older retired tenets are...well...crazy and loud. It's ironic, they tend to act more like drunk irresponsible college students than the actual students. I've known that at least 3 of them were selling something but 2 of them were kicked out and the other does it pretty low key and during the day. The plus side though, they have reasonable bed times so it doesn't keep you awake at night.

Parkway Apartments is advertized as "pet free" but they allow tenants to parade their dogs around…read more I guess it's an extra $75 for pets in a dog free community. That seems like false advertising.

This place does not answer phone calls or emails when looking at their properties for lease even if…read moreyou're a beyond over qualified tenant and they have your application already, property owners beware these people do not return phone calls or emails for people who are ready to lease a property and that are over qualified for that property to begin with.

Thankful that my boyfriend and I ended up renting from this company and not RPM Humboldt. They were…read morekind enough to show it to my cousin who lived in the area before we did (since we lived 8 hours away) and then the on-site manager was nice enough to show it to us on the weekend during his free time. We've never had any issues with our apartment that we needed help with but I get the feeling that they would be there in an instant if we did. They are very friendly and genuinely care about their tenants. I definitely recommend renting through them.

Great, responsible and hard working company. We have listed our properties with them for over a…read moredecade. Highly recommend Julie and her team.

Cheap rent, good location, and they typically fix everything promptly, but they're nearly…read moreimpossible to reach. I have called their office and it goes straight to an answering machine and the messages I leave are never returned , I am told that they don't even have an office location. Overall could be a perfect rental experience if they were easier to contact and communicate with, despite this I still would reccomend Spinks to my friends and family who are looking for rentals.