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    Wright J Craig, DDS

    5.0 (1 review)

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    Mountainside Dental Group - Yucaipa

    Mountainside Dental Group - Yucaipa

    3.7(19 reviews)
    0.6 mi

    Our experience with this dental office has been extremely frustrating, and we will not be…read morereturning. Every time my husband needs a procedure, they require us to pay the full cost upfront and tell us that our insurance company will reimburse us for whatever is covered. This ends up draining most, if not all, of our annual dental benefits in a single visit. What makes it even more frustrating is that months later we receive text messages saying we still owe additional money--even after paying everything they requested upfront. When we call to ask for an explanation, they take no responsibility. Instead, they blame the insurance company or imply that it's somehow our fault. There is very little transparency in how they calculate costs or explain what we're expected to pay. This isn't a one-time issue. About two years ago, we were told to pay a large amount upfront because we would supposedly receive reimbursement from our insurance. Unfortunately, our insurance didn't cover the procedure as they had led us to believe, leaving us responsible for a much larger bill than expected. We understand that insurance estimates aren't guarantees, but this office consistently provides poor estimates while refusing to accept any accountability when they're wrong. It feels like they're always asking for more money, and the lack of transparency and customer service has completely eroded our trust. We expect honesty, clear communication, and accurate financial estimates from a healthcare provider. Unfortunately, that has not been our experience here. We will be taking our business elsewhere.

    The moment you walk in the front door, you're greeted by the friendly office staff at Mountainside…read moreDental in Yucaipa. The ladies up front are always very professional, efficient with processing insurance, answering questions and scheduling appointments. They're on top of it! Mountainside Dental has several partner dentist, who each have a different specialty (General Dentistry, Cosmetic, Periodontist, Endodontist, Prothosdontist, etc.) so, they can meet a wide variety of dental needs. Cari, who does my dental cleanings is THE BEST-super thorough and detail oriented. And Robin is everywhere keeping things on track, she's awesome. From my personal experience as a patient at Mountainside Dental who's had cavity fillings, root canals, crowns, implants, cleanings and Invisalign; Mountainside Dental does it well. I highly recommend this INCREDIBLE TEAM of professionals! One stop shop. So convenient. Love it! KimberLee

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    Mountainside Dental Group - Yucaipa - Dr. Tyler Hendry

    Dr. Tyler Hendry

    Mountainside Dental Group - Yucaipa - Dr. Angelina Ladue

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    Dr. Angelina Ladue

    Karin Hatami, DDS - Reception

    Karin Hatami, DDS

    4.8(134 reviews)
    10.5 mi

    I've been a patient of Dr. Hatami since 2019, and throughout the years I've referred family,…read morefriends, and anyone looking for an exceptional dentist to her office. Dr. Hatami is a woman of integrity -- patient, professional, detail-oriented, and truly gifted in dentistry. She has a keen eye for making sure everything is done correctly and with excellence. Not only is she an incredible dentist, but the specialists she works with reflect that same high standard of care and professionalism. My smile is so beautiful today because of the quality, precision, and genuine care I've received by Dr. Hatami & her team. I'm currently working with Misha on my SureSmile treatment after she helped me through my implant process, and the experience has been seamless. She is such a joy to visit, and you can truly tell she loves what she does. She is knowledgeable, helpful, and always makes the process feel comfortable. Melanie is also an amazing hygienist -- thorough, gentle, and knowledgeable. Jessica, Vicente, and Kirsten have all been wonderful when it comes to scheduling and accommodating my busy schedule, which I truly appreciate. It has definitely been a journey, but such a positive and rewarding one because this is a team that truly loves what they do and genuinely cares about their patients. Taking care of your oral health is so important, and Dr. Hatami and her team make the entire experience pleasant, comfortable, and worth it. I'm incredibly grateful for them and highly recommend this office to anyone looking for top-tier dental care.

    Exceptional Care and Professionalism…read more I was referred to Dr. Hatami by a coworker, and as a new patient, I was eager to find a dentist I could trust. From the very first interaction, she and her team exceeded my expectations. I called the day after a holiday weekend with a cracked molar and was able to get an appointment quickly. From that initial call through my office visit and cleaning, the team was not only attentive and professional, but genuinely compassionate--they understood my nervousness about returning to a dentist. When Dr. Hatami recommended tooth extraction, they referred me to a specialist facility that was just as amazing as they were. The extraction was performed the very next morning--an impressive turnaround that showed how seamlessly they coordinated my care. What made this experience meaningful is the context: my last dental visit was so traumatic that I didn't see a dentist for 15 years. But Dr. Hatami's compassionate approach helped me feel comfortable returning. Thankfully, my consistent at-home care kept major issues at bay, and with her help, I've now addressed the cracked molar. I can't recommend Dr. Hatami and her team highly enough. They restored my confidence in dental care--and validated my coworker's referral completely.

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    Karin Hatami, DDS - Front desk

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    Wright J Craig, DDS - oralsurgeons - Updated August 2026

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