My 8 year old was scared to get her evaluation done. Dr. Hoff and his team were amazing with her!…read moreThey made her feel really comfortable and explained everything before they actually did what they needed to do. We opted to proceed with braces. They explained the fees and made sure any questions were answered. Again explaining everything before proceeding. A week later she broke off a bracket and was scared to go in. They could see her fear and explained what they were going to do and reassured her broken brackets happen. They have an awesome reward program to encourage good oral hygiene. I'd definitely recommend this orthodontist, especially if you have a scared child. Dr. Hoff loves to talk sports too, which I love!

Our Daughter was so nervous and did not know what to expect. As soon as we walked in and spoke to…read morethe receptionist, all those feelings went away. Xray tech was very nice and explained everything to her. Made her feel so comfortable. Once back in the office we were greeted and shown around the office. Such a beautiful place. Everyone was so very sweet. Our consultant was easy and everything was explained to us clearly. She got her top braces on the same day. We are very excited to see what the end result will be. Highly recommend coming here.

Dr. Lane and his entire team are wonderful. I actually looked forward to my orthodontic…read moreappointments every month. This is my second time with braces and a first time as an adult with braces so I wanted to make sure I found the right orthodontist. I called around and made several consultations and Dr. Lane was one of my first. His office staff is welcoming and he's quite the character himself. He's extremely knowledgeable, kind, and clearly communicates what he plans to do and what he's doing as he's working. After my thorough (and free) consultation I knew I found the one so it was an easy choice to make. I'm nearing the end of my orthodontic journey and I'm a little sad that I won't be going in as much but I'm so happy with my results--he truly has an eye and gift to get everything just right. When my kids need braces in the next few years, I know who I'm going to!

Dr Lane is an outstanding orthodontist. He did an excellent job on my teeth and my son as well…read more Dr. Lane is talented, knowledgeable, caring, highly ethical, and produces outstanding results for his patients. When I was considering orthodontic treatment as an adult, I visited 3 orthodontists. Dr Lane had the best advice on my treatment and he exceeded my expectations on my results. He has the rare combination of qualities of professionalism, talent, outstanding customer service, and it is evident he truly enjoys his profession and helping people.

Care was very good was a pleasant place. Did not wait very long and Dentist explained treatment…read morewell .

friendly and caring Quick and timely…read more dental orthodontics is a place I would always go to I would refer them to how well they treat their clients/patients

If you have a child with you and you need to get dental work...don't bring them here you'll waste…read moreyour time. I've been to 3 dentist office in 4 years and I'm always asked if my son will be with me. I understand there's sometimes kids who don't behave but don't assume my child is one of them. And when I tell you my kid is a calm kid then you need trust and see how it goes afterwards. I get to the front desk and First Lady asks if I have someone to watch him. Which is a common question and I assure her that he's a calm kid and he'll be fine and she says okay. My son wasn't making any noise, wasn't running around. And no, I don't have someone to watch him because mother works and I work in the afternoon. It's the only time I can take care of my needs. Then I have nurse come by to tell me we need to do X-rays and if I have someone to watch him. Again I say no I don't but he can stay off to the side while I'm doing the X-rays. I get it, it's radiation. Me and him have done this before he knows what to do. She tells me to hold on while she asks and proceeds to take 10 minutes doing whatever it was she was doing (does it take that long to ask a question?) and approaches me and just says okay I'm ready for you. Well I assumed we were good and I tell my son who is calmly sitting down watching a movie on my phone to walk with me. As we're walking some other lady receptionist gets up (mind you she's in the back and not sure what her Tuesday was like but girl sit down) and tells me oh he can't go back there... I'm taken a back trying to figure out what the hell is going on and what's the big issues I thought this was sorted out. I start arguing with them we already went over this and she says because we don't want him running around and I'm telling you're assuming he's like that, look at him..he's doing nothing but standing next to me. So I have him, a 3 YEAR OLD... sit down by himself in the waiting area meanwhile I thought I was just gonna do the X-rays and then I could bring him back there. Nope. We go to a room where they have two chairs and I said oh are we doing the x rays here and the mute nurse says yes and then cleaning and I said okay well can I bring him after the X-rays and she says no we can't. So basically I was gonna leave him out there by himself the whole time. I asked what's the big deal, why can't I just have him sit there...of course another nurse intercedes and starts telling me AGAIN..well we don't want him running around... Guys! Communicate...hell man...I've been through this at other offices. They accommodate. Okay. Not every kid is the same. Don't assume. Me and him have done this before. He knows to just sit and chill. And "Business owner" don't tell me to call relations just so you guys don't get real feedback here for everyone else to see knowing relations isn't gonna do crap about these ladies attitudes. My wife is an employee at Loma Linda University and I did not choose to go here. Business owner, the front office has my number if you'd like to contact me. They know who I am. They won't forget this interaction and neither will I.

I have been a patient here for about 6 months, in this office everything is about, how much money…read morethey can get from you is not about patient care or quality care, please be berry careful.

This dental office is very clean the staff and dentists are very polite and very gentle. I like…read morethat I can come at my appointment time and I don't have to wait and extended period of time. Thank you elegant dental

Destiny and the staff are very kind and helpful. It was my first visit and I will now be back for…read moreextended dental care!

I am Dr hadid patient She is a great dentist, she is caring…read moreand kind For my case she did above and beyond her profession to take care of my case I appreciate her and the staff.

I had an appointment for a deep cleaning at 11 o'clock and it was not busy at all! Service was…read morequick and the desk rep was very kind and informative. When I was seen the dentist and the assistant, Joanna were very professional and quick overall, my experience was superb. Staff is kind and sweet would definitely recommend!

I had orthodontic treatment at Lifetime Dental to address my TMJ issues, and I couldn't be happier…read morewith the results. The treatment has made a huge difference and has truly helped fix my problem. A special thank you to Dr. Azadeh Afzali for her incredible care, professionalism, and expertise throughout the entire process. They made me feel comfortable and informed every step of the way.

I strongly regret choosing Lifetime Dental in San Bernardino and feel obligated to warn others…read moreabout my experience. The dental work I received was unacceptable and had to be corrected by another dentist. That alone speaks volumes. I have some background knowledge in dentistry -- enough to recognize when work is done properly and when it is not -- and the treatment I received fell far below professional standards. No patient should have to pay twice to fix work that should have been done correctly the first time. What was even more disappointing was the behavior of the front office staff. When I called to explain why I was unhappy with my last visit, why I will not be booking again ever. The woman I spoke with immediately became passive-aggressive and argumentative. Instead of listening or attempting to resolve the issue, she dismissed my concerns and spoke to me as though she had personally performed the procedure herself. It was defensive, unprofessional, and completely inappropriate. Patients deserve to be heard -- not challenged or belittled. The only positive part of my experience was the dental hygienist, who was kind and professional. Unfortunately, that was not enough to outweigh the poor quality of dental work and the careless customer service. I will not be returning to this office and will be contacting my insurance provider regarding my experience. I would strongly encourage others to carefully consider their options before seeking treatment here. Also to avoid their $95 cancellation fee just don't schedule here at ALL.

Beyond thankful for this office! From the moment you walk in, everyone greets you with such…read morekindness! Staff is so welcoming and friendly including the Dental assistants. Sonia, the office manager, is so sweet and helpful. She was able to get me in for a same day appointment and also squeeze me in for an emergency tooth extraction at the end of the day because I was in so much pain. I will forever be grateful for that!! Alex is also amazing and takes the time to explain everything without feeling rushed. He assisted Dr. Kim with my surgery and they both made me feel so comfortable and at peace during the procedure because I was extremely nervous. It's been a couple weeks now and I couldn't be happier with the healing process. This office shows how much they care for their patients. I highly recommend them for any of your dental needs!

Be careful if you go here, I have seen other reviews with similar experiences as me and it seems…read morelike they try to give unnecessary and pricey treatments. I would definitely check with another dentist for a second opinion if you are skeptical of the treatments they try to scare you with. I came in as a new patient as my prior dentist is now out of network. I am young, never had problems with my teeth and just wanted to go for the biannual cleaning appointment. After they took my X-rays, I was moved to a small room then later moved again to a nicer room with tall windows (not sure why, maybe a first impression tactic). The male dentist told me I would need a deep cleaning treatment to remove plaque and lower my risk of gum disease (he pointed out 3 very small areas of it from my X-rays and asked if my gums bled easily, I said no, he proceeded to explain the risks of gum disease). At this point I have already been here for almost 3 hours, got nothing but X-rays done and needed to leave. He said the benefits coordinator will speak more about the treatment and we can reschedule. The benefits coordinator then showed me how much the treatment would cost, which turned out to be $577 out of pocket after insurance. I never had to pay for dental treatments and became skeptical, asked if it was needed or if I could just get the regular cleaning. He said it was needed and also offered financing options. I said I would think about it and they sent me off with the printed receipts for today and the future deep cleaning treatment. I looked more into the receipt at home and found a few odd things. Some of the codes used did not match my insurance page. For example, codes D4999 and D1206 should be covered by my insurance but the receipt still charged some under the patient. I also found codes D1110 and D1120 on my insurance page that was related to plaque removal and cleaning ($0 out of pocket) but were not used or found among the other codes in the receipt. Total estimated fee was $1,478 where insurance would pay $373.40 and my out of pocket was $577.60. There is a discount of $527 that they stated to give me, however if you do the math it seems like the discount went to insurance: $1478 - $577.60 = $900.40 (how much is left after my out of pocket) - $527 = $373.40 (how much insurance is paying after subtracting the discount). My insurance plan should be covering 80% and I 20%, but turns out to cover 60% and I 40% before the discount. I have called and talked to the benefits coordinator about this just to hear what they have to say. He made it seem like I misunderstood the codes, explaining that my insurance does not cover some of the treatment and the "removal of plaque" code was a polishing code. I understand I could be misunderstanding the meaning of the codes, however I still did not believe that I truly needed this extensive treatment. He also said they would never discount insurance and that I was reading the numbers wrong as my out of pocket would have been in the $1000s, but the math was very clear it went to insurance on the receipt.. I just said thank you and requested a copy of my X-rays to get a second professional opinion (which they never sent). I ended up going back to my prior dentist even though she's out of network, got my regular cleaning done and was told my teeth were good. Just be careful if you go here, dentist firms are businesses too, sadly.

I love dental funzone I will recommend this place to anyone…read more I bring my three kids ages from 1,8 and 14

love this place always so willing to work with my kids and having so much patience !!read more

Dr. W, and team are awesome. I have been seeing Dr. Wager since he was a student at the dental…read moreschool in Loma Linda, CA. He and I worked, what seemed like endlessly, for multiple days getting the issues with my teeth addressed. When I secured a new dental insurance policy, I started looking for new dentists, and found Dr. Wagner. Working with him as student he was friendly, patient, and worked with some of the fears I have had with dentists since I was a kid. Those fears really kept me from wanting to ever go to the dentist. Dr. W and his team have changed the way I see dental visits. My teeth are finally in great shape, and over time I have been able to get multiple dental procedures done with without issue. Thanks guys, for all the great dental assistance.

This business was bought out over a year ago by a new dentist Dr. Wagner. They told patients…read moreincluding me that the amazing original owner Dr. Jesse retired which in fact he did not he now works out of his Chino location. I am warning you to not come to this business now owned by Dr. W. They are a money hungry business and lie which is well known among many people. It's absolutely jaw dropping how unprofessional the office is. Right after it was bought out, they were trying to upsell a fluoride toothpaste to patients that came in for a service. Now they are trying to lie about situations in order to collect money from the dental insurance companies. The current reviews that Dr. W has on his business page with 5 stars look like office employees and probably his family members leaving reviews.