We recently had On The Level replace six 5" x 5" vinyl fencing support posts around our pool. The…read moreprevious owner of our home had installed the fencing himself, and he clearly had no idea what he was doing! Over the winter, all of the support posts broke, and our fence was about to fall over! The owner of On the Level came out in a timely manner, and he provided us with a very reasonable quote. My interactions with the owner were always pleasant. He returned calls and texts in a timely manner as well. The employees that he sent out to complete the job were prepared, knowledgeable, and professional. My husband is knowledgeable in regards to home maintenance, and he has an extensive background in construction. He could have done this job himself, but since his time is limited, he decided to hire someone instead. With that being said, he is difficult to please, and he always wants the job done correctly. He was very impressed with the work that was done. The employees from On The Level were personable, and by speaking with them, my husband could tell that they knew what they were doing. They even left the job site clean, and they never cut corners. The job was more difficult than anyone had anticipated, and it took more time. We were never asked to pay additional fees. The owner stood by his quote, even though his employees had to spend more time here than anticipated. We would hire this company again without question. We are very pleased with the results, and we feel that our money was well spent. Thank you On The Level!!

Used untreated wood as a fence post. My gate posts are…read morestaggered. Gate is not straight. Worked fast, but didn't even let the cement settle before throwing the fence boards on. Very low quality work. Very disappointed.

We love our beautiful vinyl fence that replaced our old cedar fence. Kim was a delight to work…read morewith in finding our perfect match for our vinyl gates that we had replaced years ago. Installation was exceptional. Our dog loves her new, safe yard where the neighbor dogs no longer bark at her because they can't see her. Reeves has happily been our fence contractor since late 1990's.

Best fence company. Great quality. Great service…read more The custom fences they created were top notch. Highly recommend.

They came out and looked at what I needed. They told me it…read morewould be 3-4 days and I would receive the estimate. After 10 days, I called and left a voicemail. 4 days later, I called and left another voicemail. 2 more days and I received the estimate in my email. I replied asking to set up an appointment for the work. 0 response I called and left another voicemail My wife called, they answered and said they would send documents for us to "e-sign" (That was a month ago!) a week ago I replied again to the initial estimate email letting them know I still need the work done. I tried to go with the local shop (They are 5 minutes away from my home), but they clearly have no interest in my business. I will find someone else, perhaps someone who may actually communicate, answer the phone, reply to emails, something.... Anything.... Shame on me for wasting the last 8 weeks waiting on them for absolutely nothing whatsoever!

FFC did a great job repairing my fence , they were quick, kind and professional!!…read moreThank you !!!

I used this company last year to repair a gate at my place of business and dealt with a kind and…read moreprofessional gentleman who got the job done nicely. A new issue arose at my business this year so I called Oak Ridge Fence & Gate to see if they could assist because I was happy with their work that was done last year. When I called this time, I got Julie on the phone and she requested that we send her photos of the damage via text to which we did as she had requested. My assistant had a conversation with Julie and Julie told her that someone would be out at my business later that day or the following day to look at it in person and give us a quote for repairs. No one ever showed up. No one ever called and Julie never even confirmed she received the texted pictures. So since we heard nothing, we called Julie to follow up and to confirm whether or not she received the text/pictures. She was rambling on about the company moving locations or something like and that they would break more boards trying to repair the job and she eventually declined our job in a very unprofessional way, in our opinion. It sounded more like she had no clue on how to properly fix our problem. We feel in the very least Julie or a representative from Oak Ridge Fence & Gate could have acknowledged us or responded to the text we sent her per her request. We got nothing. No calls, no response, no one showed up. We found this to be highly unprofessional and we don't want to work with a company or a team who lacks communication skills.

I called many fence companies serving the southwest suburbs, and by far Oak Ridge was the best in…read morecustomer service. Someone always answers the phone. Kathy in the office always got back to me with answers too. Julie, the owner, even came out to answer all my questions and explain the process. Wow, that woman has an eye for detail (and the patience of a saint). We ran into a problem on the neighbor's yard (shed in way), but no doubt I would have faith in moving forward with Oak Ridge once that is resolved by my neighbor. They were transparent, reliable, and kind and I will continue to recommend them.

I had a wood fence installed in 2016. Two of the post have failed. They should have removed the old…read morepost but instead they just used the same hole and poured in more concrete. I called back in June someone came out but never gave me a quote. Now I am spending money to replace two posts with a 4 x 6 most instead of the 4 x 4 post.

My fence looked amazing for 3 weeks... last summer I decided to put a fence on my rooftop. There…read morewas a wood fence previously that was in bad shape and I removed it when I bought the house. So I needed a fence first for safety reasons. Fence master came and gave me an estimate of $3500 for a vinyl fence that will last me " forever ", which was a little expensive but as the saler explained, it's on a rooftop and it must be done properly and it has to go deep inside the wall for stability. The day of the installation I took the day off to supervise the work, unfortunately the people that came had no idea it was on a rooftop and didn't have the material to secure & ground it properly inside the wall. They rescheduled for the next day and of course I wasn't there! I came home on the evening and the fence looked amazing... again for 3 weeks! One windy day ( in Chicago how surprising!) somebody ring at my doorbell... your fence is about to fall they said! Do something! OMG!!! around my rooftop there is parking with several cars and people were hurrying and trying to remove their cars ASAP. I go on my rooftop and see the fence all around moving like I was on a sailboat! The fire department and the police came shortly after, alerted by all the neighborhood. I just moved into that house and didn't make any friends after that... finally the fence gave up taking most of the wall with it. What a circus! I was traumatized by the whole experience. The firefighters and police officers were great and secured the area and helped so much. They immediately told me that the fence was just screwed on top of the wall and that was extremely dangerous . I showed the police officer my estimate from fence master and they decided not to give me a citation or a fine because they believed I didn't do anything wrong and I was of good faith. I called fence master and they came to take the fence away. I had to have the wall repaired... $4000...but they ghosted me completely. So I have no fence on my rooftop and that costed me $7500!

Highly recommend!!! They totally saved us after first excavator didn't finish the job. Very…read moreprofessional and did an awesome job!

Blue-Collar Handymen: Good for cancelations, reschedules and no-shows. They never even made it out…read more I texted and call the business with no response. Thanks River! Good job guys! Unprofessional. Unreliable. Very disappointed! 0 stars.

Knowledgeable, punctual.... And reasonable. I can't hit nail to save my life, so, the next project…read moreon the honey do list, I'll be reaching out again. Thanks for the great work...

I was sent to this business by a contractor. I asked to purchase the product and was met with…read moreutter confusion by the first person I encountered. Who are you? What do you want to buy? I was sent to another representative who showed me the faucet recommended by the contractor. I chose one in one color and he said they only had it in another color. I said thank you and proceeded to leave when another man scolded the second man and told him he had one in my color. The second man picked it up and wrote me a slip. The third man said he was giving me a 30% discount. Well, upon installation the faucet didn't work and the shop wouldn't give a refund. In addition, the amount he charged me with a 30% discount was more than I would have paid at Menards. Luckily the contractor got the piece to fix it. Horrible experience.

Koremen is helping me design my baths and kitchen. This will be my third project with them and the…read morelargest. Previously, I had done renovations on my prior two homes including all baths and kitchens. The staff could not be more friendly. There were not any issues - everything arrived as ordered and on time. Looking forward to completing this last project.