Used untreated wood as a fence post. My gate posts are…read morestaggered. Gate is not straight. Worked fast, but didn't even let the cement settle before throwing the fence boards on. Very low quality work. Very disappointed.

Don't waste your time! Took 4 weeks after the estimator came and repeated phone calls telling me…read morethey would send it and several emails, only to be told they were really busy and they weren't going to send an estimate. If you value customer service call literally any other company!

Young women that answered the phone, Unbelievably rude and very unprofessional and unhelpful.read more

Omg great team, great work. My dogs love it. Made my home look great too. Maria was amazing at…read moreputting my ideas into reality. Office staff was always very nice and professional too. Romero and his crew were very professional and kept working until they got it done. I even asked them a few times about their break they just kept working. Even when done they walked around it several times to make sure it was perfect. They cleaned up all debris and evened out dirt. They took the time after to show me how to secure the gates. Honestly did not think a chain link fence would look that great but they did it. Dogs play outside with freedom I have to call them back in. Also while installing they offered suggestions about placement due to trees in the way they made it all work. Very nice team. They work well together and communication was great. My kids love it too. Now onto my next project.

FFC Fencing absolutely exceeded my expectations from start to finish on my vinyl fence. This is…read moretruly a professional operation and you can tell they take pride in their work. The team was on time, helpful, dedicated, and committed to doing the job the right way, not just the fast way. Huge kudos to Josh, Joe, and Brandon for their professionalism and customer service throughout the process. Josh, the owner, was extremely responsive anytime I needed advisement or had questions, which made the entire experience stress free. Joe and Brandon, they are thoughtful - I mean they kept the entire operation clean and professional! Like NO MESS! One thing that really stood out to me was their integrity and ethics. While other companies were out building fences around my community during unsafe rainy conditions, FFC made the decision to wait until the rain subsided so the work could be completed safely and properly. That level of care says everything about the company. You truly get what you pay for. Some companies may be cheaper, but there's a reason why. FFC delivers quality, professionalism, and peace of mind. I am more than happy with the final product and highly recommend them to anyone looking for a fencing company that does things the right way.

FFC did a great job repairing my fence , they were quick, kind and professional!!…read moreThank you !!!

I used this company last year to repair a gate at my place of business and dealt with a kind and…read moreprofessional gentleman who got the job done nicely. A new issue arose at my business this year so I called Oak Ridge Fence & Gate to see if they could assist because I was happy with their work that was done last year. When I called this time, I got Julie on the phone and she requested that we send her photos of the damage via text to which we did as she had requested. My assistant had a conversation with Julie and Julie told her that someone would be out at my business later that day or the following day to look at it in person and give us a quote for repairs. No one ever showed up. No one ever called and Julie never even confirmed she received the texted pictures. So since we heard nothing, we called Julie to follow up and to confirm whether or not she received the text/pictures. She was rambling on about the company moving locations or something like and that they would break more boards trying to repair the job and she eventually declined our job in a very unprofessional way, in our opinion. It sounded more like she had no clue on how to properly fix our problem. We feel in the very least Julie or a representative from Oak Ridge Fence & Gate could have acknowledged us or responded to the text we sent her per her request. We got nothing. No calls, no response, no one showed up. We found this to be highly unprofessional and we don't want to work with a company or a team who lacks communication skills.

I called many fence companies serving the southwest suburbs, and by far Oak Ridge was the best in…read morecustomer service. Someone always answers the phone. Kathy in the office always got back to me with answers too. Julie, the owner, even came out to answer all my questions and explain the process. Wow, that woman has an eye for detail (and the patience of a saint). We ran into a problem on the neighbor's yard (shed in way), but no doubt I would have faith in moving forward with Oak Ridge once that is resolved by my neighbor. They were transparent, reliable, and kind and I will continue to recommend them.

I had a wood fence installed in 2016. Two of the post have failed. They should have removed the old…read morepost but instead they just used the same hole and poured in more concrete. I called back in June someone came out but never gave me a quote. Now I am spending money to replace two posts with a 4 x 6 most instead of the 4 x 4 post.

Do not recommend this company, installers came to install the fence with no gate. Told me they…read morewould be back the next day with the gate. 3-4 weeks go by and still no gate and I haven't heard from anyone. At this point I'm noticing other things that are not right with the fence, tons of scratches and missing coating in places (I went with the black fence) they used mismatched parts, loose poles and didn't install the wire at the bottom that I paid extra for. They randomly show up at my house while I'm not there to install the gate. I called the salesman and went over some of the issues I had. He showed up and then the manager also stopped by to take a look. After that they told me it would be another two weeks till they could get someone out to fix the issues. After the installers left all they did was cover everything that was damaged in spray paint (wrong finish spray paint, half the poles are satin and the other half are gloss), left materials all over the place in my yard, installers did not follow the directions that the manager and myself went over. When I told him all the issues the manager (Peter) he just didn't respond. This was susposed to be a quick easy project that turned into a 4 month headache. In their defense, they gave me an extra 4 feet of fence at no charge.....

Highly recommend!!! They totally saved us after first excavator didn't finish the job. Very…read moreprofessional and did an awesome job!

Rivers is very responsive, honest and dependable. His knowledge on everything that needs to be…read moredone makes me feel comfortable, knowing I have someone I can call for things that need to be done. He repairs leaks, removes standing water and helps with sump pumps. I don't need to purchase a home warranty program when I have Rivers! Thanks for all you do. You have things to be done, you will not be sorry when you call Rivers!

Blue-Collar Handymen: Good for cancelations, reschedules and no-shows. They never even made it out…read more I texted and call the business with no response. Thanks River! Good job guys! Unprofessional. Unreliable. Very disappointed! 0 stars.

I was sent to this business by a contractor. I asked to purchase the product and was met with…read moreutter confusion by the first person I encountered. Who are you? What do you want to buy? I was sent to another representative who showed me the faucet recommended by the contractor. I chose one in one color and he said they only had it in another color. I said thank you and proceeded to leave when another man scolded the second man and told him he had one in my color. The second man picked it up and wrote me a slip. The third man said he was giving me a 30% discount. Well, upon installation the faucet didn't work and the shop wouldn't give a refund. In addition, the amount he charged me with a 30% discount was more than I would have paid at Menards. Luckily the contractor got the piece to fix it. Horrible experience.

Koremen is helping me design my baths and kitchen. This will be my third project with them and the…read morelargest. Previously, I had done renovations on my prior two homes including all baths and kitchens. The staff could not be more friendly. There were not any issues - everything arrived as ordered and on time. Looking forward to completing this last project.