Beware and Watch the Installers Closely !
I can only give this company a 3 because of all of the problems caused in installing our fence. They damaged our garage door and the owner of this company said she wasn't responsible for her installers mistakes- that we would have to bring it up with him, even though it was her company on the top of the invoice. After a lot of back and forth on our part, the installer finally admitted his workers were responsible for damaging our garage door. Our garage door had to be replaced completely. The installer did pay for it thankfully. In addition, the owner did not order enough caps to complete the job and dropped them by finally and expected my husband to glue them on.
Basically, watch them closely and do not pay the balance until they finish the job and inspect thoroughly after each workday for damage to your property and inspect their work. Our finished product, the fence, is beautiful, but too many headaches !! Beware !!
UPDATE --- We have found that the installers sheared off the old metal fence posts not far enough under ground. They did not bend them over so that they wouldn't fill with water, freeze, and push up to cause danger to children, pets, or the new vinyl fencing. They are very sharp !! One is 4-5 inches behind our new fence and could endanger our neighbor's pet or grandkids. They should have been buried also. We have had another fencing company tell us this. So many headaches and problems with this company. It's unbelievable !!! We will have another company fix this problem-- an added cost to us. We don't want anyone from this company near our property again. Thank God we have neighbors with cameras for security all around us, for our benefit and theirs. read more